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Velocity Micro
500 Southlake Blvd, Richmond, VA 23236, United States
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Velocity Micro
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Ke
Review №1

Weve purchased five desktops and several laptops from Velocity for our offices over the past few years. Everything - from product quality to sales to support has been stellar. I cannot recommend them enough!

Sa
Review №2

I bought two Z-35 PCs in 2015 and purchased two Z-55 PCs in September and October of 2019. They are workhorses and run 24x7. One monitors eight cameras around the property effortlessly.The drive bay is easy to access on both models and it is easy to add SATA drives. All machines have 3-5 additional SSD drives.The sales staff and technical support staff are top notch. I recently needed help upgrading to Windows 10 on the Z-35s. Support was nearly instant and resolved my two issue right away.

Ch
Review №3

We ordered a custom video editing workstation from Velocity on December 29th. After a 2 week delay based on a $100 part they first said they could acquire within the original delivery window, I attempted to cancel the order. Velocity Micro just informed us that there would be a 20% restocking fee on the ENTIRE order, even though they had all the other parts in stock! They are charging us $1,229 to cancel the order that they were not able to deliver on time! Do NOT do business with this company!!

Jo
Review №4

Went to wrong address. walked in the people were very nice.

En
Review №5

How much would it cost for a memory issue and i’m writing a review instead of on the questions tab bc u seem to be answering more on here so how much would a memory issue be i overclocked the ram a bit and after that it stopped working. When i try to turn it on it turns on then turns itself off and turns itself on again I tried reseating ram and resetting cmos battery and jumper and it still didn’t work. It’s the omen 30l prebuilt pc specs are ryzen 7 3700x, 2060, 16gb hyperx fury ram, and a 258 gb ssd and a 1tb hdd. thank you

Ap
Review №6

Love my Velocity Micro PCs. Great Quality and Price!

To
Review №7

Very bad customer service and support policy. Poor communicators and unwilling to troubleshoot hardware completely or honor a request for refund. They didnt finish email communication or answer our last questions and list shipped the unit back to us. 0 stars of I could. We are a technology company and their poor service skills have lost them what could have a great and loyal customer with repeat business.

Pa
Review №8

Not many systems integrators have customers coming back for 10, 15, 20 years to buy each new pc. 10/10 customer service and build quality.

Ch
Review №9

Got an awesome computer from these guys. Their system for semi-custom options works great! Ended up with a fast and smooth computer with NO BLOATWARE. Reasonable prices too. Highly satisfied !

Ch
Review №10

Absolutely love my Raptor Signature Edition. Bought it Sept 2016 and it still runs like new! Best machine I’ve ever owned. I’m a Velocity Micro customer for life! They really do great work!

Ch
Review №11

Randy and the team at Velocity Micro are great. My company does tons of business with them and we are always pleased with the product they put out.

Ma
Review №12

Nice staff but backroom was dirty.

Br
Review №13

I dont have enough information to rate this company. I only gave it three stars to be fair. As I had no choice but to rate because how Google process these opinions.

He
Review №14

Weve purchased five or six computers from Velocity Micro over the years. Weve always been happy with the quality of customer service and technical support as well as the fact that the computers dont come with pre-loaded adware. Our most recently purchased computer developed some problems with the RAID feature. This was the first time wed actually had a significant technical issue and it required multiple calls to Velocity Micro customer support to correct. The technicians were always patient, courteous, and extremely competent. The problem turned out to be a RAID card that failed after about a month of use. Velocity Micro replaced the card but now the computer has other intermittent issues that the technicians cant diagnose or correct and they have stopped responding to requests for assistance. I will still give them three stars since weve had otherwise great experience with them over many years.

Al
Review №15

My computer is coming up on its 9th year and I am just now considering an upgrade. Best computer I have ever owned, trouble free the entire time!

Da
Review №16

This is a copy and paste of the Yelp review I just posted... seems odd that their Yelp score is 3 out of 5 and the Google score is 5 out of 5 (both with about 10 reviews at the time of this posting)... I wanted to post a positive review here, too, b/c I really love their computers and service.Bought my first VM computer over 10 years ago, have purchased 4 more towers since and one laptop--have used these for both business and personal. Just placed an order for another desktop and had a great interaction with their customer support folks to help me optimize the build for large-file data crunching, as well as occasional gaming. The reason I keep going back is that their computers are superior to any that Ive gotten through work or other brands that the kids wanted. After specing out the last one I got for work, I asked the IT guys if they could build me a similar computer from the brand that is normally supplied for a similar price and they said I was better off to just get the VM... nice testament from people in the business!

Jo
Review №17

Best computers, handsome sales staff

Gu
Review №18

Great, high quality computers, hand made in Virginia, popular with gamers because of their powerful processors, tons of ram and graphics cards. I bought mine when my Mac Pro crashed every hour after upgrading to El Capitan. The cost of fixing my Mac Pro was as expensive as buying a new Micro Velocity. Are you a Mac user tired of paying $2500 for a computer that doesnt last more than a few years? And Genius Bar says let Mac fix it for another $700? Switch to Velicity Micro. Very powerful, and a fraction of the price of unreliable, overpriced Mac junk.

Ri
Review №19

Excellent customer service.

An
Review №20

Ive ordered 2 PCs from Velocity Micro so far, and have been impressed with their reasonable prices and dedicated service both times. The first machine was a desktop PC which is well-built, but it had Windows 10 on it, so it broke. Velocity Micros service team was very helpful in resolving the issue and the PC continues to run fine now that I have Windows 7 again. The second machine was a laptop which unfortunately arrived with damage to the touchpad. Their service department immediately offered to rebuild the machine with no shipping costs to me involved. Dealing with them has been much easier than any other PC company Ive gone with! Ill definitely be going back to them again when Im ready to upgrade.

Ho
Review №21

Great computers.

ツF
Review №22

Cool Gaming PCs

Information
26 Photos
22 Comments
4.3 Rating
  • Address:500 Southlake Blvd, Richmond, VA 23236, United States
  • Site:http://velocitymicro.com/
  • Phone:+1 804-419-0900
Categories
  • Computer support and services
  • Computer repair service
  • Computer store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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