The best computer repair shop in central VA. I had a build that went completely wrong. They fixed it quickly and even included a mount for my GPU to prevent any further damage. These guys are extremely knowledgeable, fast and efficient. I wont be going anywhere else for further computer issues.
The experience in this shop was phenomenal. If you need ANYTHING. For your computer come here. The owner years and years of experience. Very nice and helpful. Helped me save lots of money too. If you are not sure about something ask him and he will help you. If I could give more than 5 stars I would.
My new go-to place for repairs. Mike quickly diagnosed my laptop problem, repaired it on time and did it within his quote. As soon as I walked in the door, he instilled a level of confidence that the work would be done properly (something I have not experienced at the larger chain stores) I highly recommend!
I just discovered this place today, I usually go to Best Buy for all my PC needs but their PC section seems to get worse and worse over the years.I went in today for an ethernet adapter for my PC and was helped immediately, he took the time to listen to the issue I was having with my PC and found the best solution. MY PC is back up and running better than before. I will be coming here in the future rather than the stores near me.
Mike is fantastic. Very pleasant to deal with and extremely knowledgeable. I have been doing business with them for almost twenty years and will continue to do so.
We were very pleased with the quality of our service. The service repair person was very efficient, knowledgeable, and performed with the utmost integrity.
Mike at 2000 Net Computers is excellent. He is very knowledgeable and great to work with. The store has a wide variety of computer parts and accessories on site. You can do everything from buying a component to having a custom system designed and built for you. I highly recommend 2000 Net for all your computer needs.
This computer shop is amazing! I was having a horrible day when I realized my motherboard didnt come with an NVME drive screw. I had everything to finally finish my computer build except that. I could order one online but it would take days. I called probably 6 other computer store/ repair shops. None could help me except these guys. The inside looked amazing with every little part you would need. I would highly recommend you give them a shop if you need parts.
Excellent service. Jeff the service technician was able to diagnose and fix the problem quickly. He definitely knows his stuff. Money well spent for the service call.
Mike made me a hero Dad when my daughter spilled some water on her PC...Mike got it back up and running and put a new cooling system in it because it was running hot on the diagnostics. Mike gave me the computer back in pristine condition, leaving it in much better shape than he got it. Amazing customer service and I will never go any where else for my tech needs. 6 out of 5 stars!
THANKS MIKE! 2000 Net Computers does a great job. They have helped me with several computer repairs and issues. They even saved me from buying a new laptop, when I thought that mine was dead. Today he helped me replace a part to my charger.
Awesome small business. Instantly knew what I needed for my new Nvidia 3090. Knowledgeable about the graphics card market.
Thanks for your quick service & awesome tech!!!
Wonderful service! Really know what they are doing! Always wiling to help!Joanne
This is Dominic this was a great experience he helped me so much and explained a lot and I learned a lot.
Mike is great! I was looking for a local place where I could see and decide on what parts to use for a new computer build to replace my broken one. In addition to recommending various options, Mike helped troubleshoot a few issues that I had in trying to get my old data migrated. The time and attention to detail were more than what I expected, and its nice to know that there is a local place to go whatever my needs may be computer-wise. Thumbs up all around!!
Been here for 25 years and i just learned about it. Knowing about this place could have saved me a LOT of hassle. Dont go to best buy if you need the part quickly...come here.
Jeff was fantastic- calm, patient, competentand pleasant. I will absolutely use your servicesagain. Thank you. Laura B.
Great shop, I go nowhere else. I support quality small businesses and 2000 Net is the best, just got a great deal on a used Dell.
I am blown away by the customer service provided by Mike. He was incredibly transparent and knowledgeable. The turnaround from making the phonecall to walking the fixed computer out to my car was less than 24 hours. Mike was able to fix my broken heatsink(saving me from having to buy a new one)and reattach it. I highly recommend this place.
Super efficient and friendly, will absolutely come back for computer help
First time PC builder, I made the mistake of getting a motherboard too old for my CPU, they let me come in and use an older CPU to flash the BIOS on the motherboard. Could not recommend them enough, great business.
Jeff is outstanding! Thanks
Had the computer part I needed but payed a 90% upcharge. My own fault for not doing research
Long story short, I built my own computer and took pride in that fact. I wanted to do all of my repairs on my own but when faced with booting issues that I could not troubleshoot on my own, it became clear that the most cost effective route for myself would be to find professional assistance.After checking reviews online, I decided this place was my best option. None of the pre-existing comments prepared me for how excellent and impressive Mike at 2000.Net Computers would be. Turns out the only issue I had was my “on/off” switch was broken. Mike transferred all my hardware into the new case and actually improved the mounting of the motherboard for me at an incredibly reasonable price.I HIGHLY recommend taking your computers here! As long as you are prepared and willing for a 2-3 day wait there is virtually no reason to patronize any other shop, in my most honest opinion.
Its a cute little shop, the sort that you dont see much anymore. Amazon has long since put a lot of these computer boutiques out of business, but this one is still trucking along. The prices arent too bad. Yes, some things will be cheaper on Amazon, but some things like motherboards are good to get your hands on and thumb through the manual to check support for other components. He has pretty good prices on cases, and youll find a lot of little odds and ends or obscure parts.
Awesome service!
They provided all I needed to get my new Surface Pro up and running for a reasonable price. Will go back if needed.
My laptop disk was starting to boot up slowly and then stutter. Trouble ahead..., but Mike suggested a simple fix: replace the mechanical disk with a solid state device ... more storage, very fast, and all solid state, so no mechanical failure. For modest cost, a short install time and VERY fast reboots now, every time. Do this simple favor for yourself!
Helped troubleshoot and solve my issue. Awesome customer service - I highly recommend!!
Amazing service! Had a problem with my gaming PC which wouldve cost me $200 to replace myself, but he was able to fix it for just $75! Also, serviced my PC very quickly- it was done in 2 business days. Would certainly recommend going here over other computer shops!
This guy is THE Computer guy to know. Long time experience computer man that build you any computer you want. Its always worth going in just to see what he has available in the shop.
Guy was super professional/transparent. Cheap service and 100% worth it.
Very helpful, friendly staff. The prices were really great too. Were currently building a computer and Mike was able to give us some pointers and ideas! I will definitely be returning as well as recommending them to our friends with computer needs.
Good service. Mike is knowlegable. Price a bit high but fast turnaround
Probably the last local computer hardware shop in the area, and for a good reason. Ive been going to 2000 Net Computers for nearly 15 years or something. I built my first computer with the help of these guys. Same owner, he works the front of the house. Super great service.
I love this place my daughter Emily was having trouble with her laptop touchpad and we took it here. And not only did they fix her laptop touchpad but they also found problems with her harddrive as well. And fixed it as well.
I had high hopes after my phone call, but when I went to pick my laptop up I was very disappointed. It DID work again, but he freely admitted that he did not do anything except take the back off. He fixed nothing. Told me it was still broken because he didnt fix it and even though it turned on now he had no idea why and that it wouldnt last. I was still happy because, hey, it turned on. Until I got the bill. I couldnt believe how much it cost to have nothing fixed. He couldnt even tell me what was wrong so I dont even feel like it was a good diagnostic fee. I dont mind paying a diagnostic fee, but I think $90 is really steep and he told me that it would be about $50 or $55 to diagnose the problem. He did not diagnose. He did not do anything. He just felt like he could charge more because it fixed itself? Which it has in the past (I told him this going in, the reason I was bringing it in was because this time I couldnt get it to straighten itself out). I did not argue or complain. I was happy that it turned on. I overpaid, took my laptop, and left. I got my files off and bought myself a new laptop but I wont go back and 10 out of 10 do not recommend.
Extremely helpful, very reasonable. If youre like me trying to find a store that services and retails tech, both old and current, this a great spot with good people.
Excellent service, Mike certainly knows what he is doing here, great experience overall especially with my custom PC, highly recommend to everyone.
Owner is very knowledgeable and helpful. I purchased an i7-8700 prior to Christmas last year and returned it unopened in order to move up to a 8700k he didnt have any stock but said I could return it and pick up the K when it arrived.
Ill admit, this place doesnt LOOK like much. But theyve more than got it where it counts: whenever I need a part or component, theyve got exactly what I had in mind, even where other shops fail. Staff definitely knows exactly what theyre doing, too.
Decided to go here when best buy wanted to charge me $120 to have my hard drive removed from my laptop (difficult model). Here they charged me $35 total and did it well. Wont ever go anywhere else.
I have gone to 2000 Net Computers several times. I have been VERY HAPPY with their services and prices. They have a VERY HELPFUL staff (JOEL H) who go above and beyond. They were able to diagnose and fix (SUPER FAST) my sons laptop last year after a tech friend nearly destroyed it. I have had them fix my wifes laptop while I waited-- TALK ABOUT CUSTOMER SERVICE!!!! n I have had nothing but happy experiences there and ABSOLUTELY RECCOMEND THEM to any person needing ADVICE OR SERVICE.I wish I could give them 10 STARS !!! TOP NOTCH SERVICE !!!!
Great and simple PC repair and part shop owned by an intelligent owner.
Mom and I went here to have my laptop touchpad fixed and the man who was looking at my laptop fixed the touchpad in no time and when we were about to leave he found a problem with my harddrive just by looking at it and was able to fix my laptop in 2 weeks I highly recommend this place to anyone.
We always get such excellent service. We have been coming here for more than 10 years.
Mike knows computers. No bs service. I would not hesitate going to this guy instead of the Geek freaks.
These guys have taken care of my business for the last 8 years. Mike and his staff have always been very upfront with me and lead me in the direction to better my business. I have and will tell every one I know about mike and his staff.
You know a business is good when they honestly tell you that your PC is not worth fixing since the repairs will be more than the PC value.
Definitely a place you need to check out if youre upgrading or replacing hardware for your PC. Very helpful staff as well.
Excellent service. Diagnosed quickly. Great experience.
Second visit here, both times have been easy and pleasant. Dropped my computer off ome night to have a new USB port and card reader installed and they had it ready the next afternoon. Would always recommend going here over geeksquad at best buy any time.
From refurbishing computers, to repairing them, to upgrading them, 2000.net has been my go-to for years.
These guys are the best. Good old fashioned service thats hard to find anymore.
Great service,great prices on equipment
Great place to have your computers upgraded and serviced.
Ive had wonderful service from these guys and have referred a number of my associates to them and they give similar reviews!
Outstanding service. Great selection of hardware.
Owner was very helpful in my hunt for a motherboard replacement component. While it turned out that they did not not have that particular part, the store was well stocked with all of the other components you might need to build, expand or repair a system. Stock includes replacement power supplies, a plethora of hard drives and solid state memory drives to more mundane products such as protocol converters/adapters and mice, microphones, USB hubs and a corpuconia of other computer needs and toys.Note: Map is a little misleading. While the strip mall they are in is adjacent to Robious Rd., there is no entrance to the parking lot from Robious. You must enter off of Midlothian Turnpike and drive toward the back of the lot. The store faces Midlothian Turnpike, but is behind the first row of buildings. Using the satellite view gives you a somewhat better idea of its location.
I went in to ask some questions and the staff member was friendly and provided full attention.
Great work and a fast turnaround. Thanks Mike.
I noticed most computer shops would start quoting their prices as soon as I stepped thru their front door. This always has the effect of making me want to turn heel and about face. The place you want to patronize is the shop where they ask about your problem FIRST, look at your computer SECOND, tell you what your problem is/could be THIRD, quote prices LAST !! This tells you where their real interest is. After almost 10 years of patronage, I can truly say that Mike and his select cohorts represent the latter. Would not consider going elsewhere at this time ! Mike has the quiet competence of a professional, and I have yet to stump him with a problem. Very happy that his shop is also close by, as my 8 yr. old has used my PC going on 4 yrs. now, and there have been many accidents. Mike has kept me up and running thru all the accidents, and my 8 yr. old has a vocabulary beyond her years from all the online word games she plays.
Been dealing with them for many years. Excellent.
Very friendly and helpful staff.
Great owner. Helpful and honest
Owner is very patient and knows his stuff
Excellent. Had some trouble with a computer build and they helped me right away for next to nothing. Friendly, knowledgable and capable.
Their gaming 300 computer is extremely over priced speaking that they charge 1000 dollars for something that you can build for 500 dollars even at a time where gpus are around double the price they were 6 months ago. Id you look at more of their computers they cost 2-3 times more than what they are actually worth.
Simply the best in Richmond.... the one to one service is there best product
Great, honest advice and fair pricing.
Very helpful, and not so bad prices.
Helped me figure out why the computer I was building was not working, very helpful staff.
Jason did outstanding work in diagnosis of my broken computer
Mike always is great!!!!
Very helpful
Very knowledgeable