Very professional business. They do a great job and will take care of you. Been there twice, once was an emergency. Diagnosed the issue and ordered the parts. Cant recommend them enough. They do a good honest job and they dont charge an arm and a leg. Give them a call. You wont be disappointed.

We got an issue with our vehicle on our way to Gatlinburg. John was super nice and receptive to our situation. He troubleshoot, found the problem and got us back on our way in 2 hours. He displays attributes what I considered part of what customer excellence service is all about: being dependable, knowledgeable, trust worthy and caring. Thank you John for going about and beyond for us, God bless you.

If there were more stars I would put them. Really friendly and they do a good job

Only mechanic I trust to do quality work with good rates within Lexington an Richmond area!

Knowledgeable mechanics that troubleshoots... doesnt throw parts at car. Reasonable pricing and fast service. HIGHLY recommend.

Knocked the plastic siding loose on the bottom of my car, took it here. These guys got me in instantly, and fixed my problem in less than 15 minutes. After that, I went to pay and the guy told me not to worry about it! Excellent service and professional work! Plus, the guys there were super friendly too. 10/10 would reccomend

I always know that I am taken care of when I bring my car here. Their kind and swift service is greatly appreciated.

Quick and clear the way a mechanic shop should be

FANTASTIC!! They did an awesome brake job, and provided towing as well. Their estimate was even $200.00 below anyone elses. Exceptional service from beginning to end. I wouldnt take my vehicle anywhere else!

Axcel Auto Care, is now my goto in Richmond . I had a unique electrical problem brought on by work previously done after talking to several other mechanics who didnt think it could be fixed w/o a 1200$ harness I visited Accel the mechanic and I came to an aftermarket solution and scheduled the job. They delivered on estimate +tax at 200$ labor and 40$ part. Its been several months with no problems to report.

Got a full syn oil change here today using a coupon and sometimes coupons affect service... Not so here! Super fast, polite, great service!!! Will be using these guys again!!

Great guys. They know how to get the job done

Cool nice and pleasant place to have your vehicle worked on with real good prices

There nice people and they get the job done very quike

Awesome shop. I was needing help with my speakers and without hesitation one of the guys helped me fix my subs in my car and even let me pull it into the shop so he could get a better look. I offered to pay but was denied, so this is the least I can do. Highly recommend!

Weve trusted Accel Auto Care with our vehicles since moving to the area since 2001 and have always had great experiences. Accel Auto always provides an honest and knowledgeable service that cant be matched and stands behind their warranties. They have a customer with us for life!

Very professional and helpful. Fairly priced, and extremely quick. 10/10 recommend.

Didnt even try to fix my car. They just kept if for 4 hours then called and said they couldnt get the lug nuts off. Pretty sure that did not take 4 hours to figure out. Took it to another mechanic and he took one look at my wheels and knew hed need a special tool, and where to find one. Not a pleasant experience :(

Ive been going there for 10 years. Car repairs are rarely planned and never seem to come at a good time. When the mechanic - customer interaction occurs, understandably the customer feels vulnerable. Its all too easy to disparage the guy who is tasked with presenting you with that unexpected, unwanted car repair bill . I have always been treated fairly at Accel. They are skilled at diagnosis and are prompt at affecting repairs. Every time they have fixed anything on any vehicle, the problem was solved and stayed that way.

Good service.

Accel has always gone above and beyond!!! Always satisfied with my experience and their work

Wonderful service!

He fixed my car, but he ripped me off big time and almost ripped me off even bigger, had I not have ordered my part from someone else. They tried to charge me $350 for a part that my father in law found for $65. They WILL scam you with parts and labor. They charged me over $200 for labor that didnt even take more than a couple hours. Go somewhere else. Anywhere but here. I will NEVER go back there again.

Always professional, friendly and fair

Great guys and service

Excellent, honest service