Judy, my service advisor was AMAZING! I typically have my vehicle serviced at a different location but they were booked until November. Luckily I was able to snag an early morning appointment without having to wait until November. Judy was patient, friendly and thorough. I will definitely be back in the event my dealership can’t get me in timely.

Pearson was great to deal with and made the sale quick and easy. They knew exactly what I wanted to do and that I was confident in my decision so therefore made sure everything move forward efficiently. They gave me the options as far as additional protection is concerned and didnt make me feel pressured to make it any specific decision just gave me advice to allow me to make my own. I would highly recommend working with them whether youre buying a new or used vehicle.

I worked with Andy to buy my Mazda and he was delightful! Andy was highly professional, kind, easy going and respectful. I really appreciated his willingness to look at all the options available to me. I believe I made the right choice of car with his assistance. I would recommend Andy to anyone I know who are interested in buying a car. I wish him the best of luck! Marilou

Great service. When they realized they would need authorization from the manufacturer for a recall replacement part, they gave me a loaner and off I went. Work was done the next day! The process and price were great. Thanks Judy!

Joseph Jackson did a fantastic job getting me the new 2021 Mazda CX-5 carbon edition. I would highly recommend a friend or family member to buy a car from him!

Will, the mechanic who worked on my truck did an excellent job on my Chevy Avalanche. He was very friendly and explained all the things he did to fix my truck issues. The gals in the front office were also very friendly and helpful and I was pleasantly surprised at the fairness in price. I’ll definitely be back. Thanks Pearson Mazda!

Andy took care of our purchase experience in a patient and thoughtful manner. Dealership was extremely generous with the amount of time for us to test drive and experience the car, it’s ride, and performance. All around a great experience Thank you. The Miata is a blast to drive - brings me back to my roadster days in college!

Great place to buy a car. Isaac informed us a out the car and although we paid for the car the finance person was knowledgeable. And we made it out in record time. I strongly recommend this dealership.

The purchase of my new Mazda was a pleasure at Pearson. No high pressure, no after-market add-ons. In and out in a reasonable amount of time. Friendly staff all around. Centralized location. This is my second purchase at a Pearson dealership and they have both been great.

The customer service (Judy & Ariel) is outstanding and they kept in touch with throughout the entire process. Will definitely use their service center moving forward!

The maintenance service office took very good care of my issue. I was interstate traveling when my CX-5 started bucking and I pulled off I95. I found Pearson was 10 mi away and stopped by. The maintenance manager kept me informed while I waited and had the problem (bad mass airflow sensor) fixed and me back on the road within 1 1/2 hours.

I arrived 10 minutes before my appointment. The service agent kept me standing for about 3 minutes without acknowledging me while he kept chatting with another service agent. Another service agent came and greet me and checked me in. It was very disappointing and annoying.

The sales rep, George was excellent and personable. I told him what I was looking for ahead of time and it was reflected in that part of the process. When we decided on a car however, the finance folks were a bit pushy. Trying to get me to apply for credit when I already had financing. I just needed a buyers order for my bank to cut a check. And in the last part of it, the finance manager tried to up-sell bunch of stuff (which is normal) I did buy an extended warranty. I was told my payment would be one thing after the warranty was added - and it was actually $30 more than that. So instead of being excited, I was left with a feeling of being taken advantage of. In that part of the process anyway. The vehicle is nice - the price was fair enough. If I was able to leave feeling better about the process overall - this would be a 5-star review.

Been a year and my car still runs great. Thanks!

Recently bought a used car with Scott. He was professional, attentive and a person I would send my own children too. I love my car. Thank you. I’ll be a repeat customer.

Comprehensive repairs and maintanence had been occasioned by a routine safety inspection, and was executed with dispatch and minimal disruption. (I had a loaner vehicle for two days.) Very glad to return to my stick shift vehicle. Any longer and I might have considered left leg amputation.Courteous, efficient service much appreciated.

I called several times on Tuesday morning before going to the dealership/service unit because I did not have an appointment. I was looking to purchase two tires for my vehicle, and actually take them somewhere else to be installed because I was unable to speak to anyone beforehand, thinking because I didnt have an appointment, they couldnt help me, but I decided to go to there anyway. A long story short, I was able to purchase the tires, go to my appointment, and I received a call to say my vehicle was ready, all within three hours or less. The service area was busy, but I received total professionalism.

My wife and I had an excellent experience with Pearson Mazda’s! We ended up buying two new cars from them in one week. This will be are go to dealers from now on! It an hour drive for us but we’ll worth the distance! We had an amazing salesman in George! The rest of the team also treated us with excellence!

Earliest appointment I could get for an estimate on a repair was 2 weeks which is fine due to their lack of staff. Came in, gave my info, went to the waiting room with my family, then the attendant came in to tell me it would be $150 to look at it. Nothing was mentioned of that 2 weeks prior when I made the appointment. So we packed up the family, went down the street to a different dealer, they gave me a free estimate, same day. Now I’m getting emails from Pearson asking if I was satisfied with my repair. Haha

From my first contact with Pearson Mazda, via email, everyone was professional, conscientious, personable, and kind. I wasn’t sure I wanted a Mazda and had planned to test drive a Subaru and a Toyota too. Mazda was my first stop. That’s where I met Issac. He allowed me to take the lead - never any pressure or manipulation. He was patient and spent all afternoon letting me test drive vehicles. He listened to my concerns and made helpful suggestions. By the end of my time at the dealership I had found my car. Actually, Issac found it at another location and worked with me to come to the right features and price. He also worked with me on my trade-in and I was completely satisfied. Later, when my new Mazda3 arrived, Dakota efficiently guided me through the finance portion. Issac was on-the-spot with my keys, providing instructions - cars are a lot more complicated than my previous purchase ten years ago - and offering to help in any way. I would recommend Pearson Mazda and Issac to anyone looking for a new car.

Great time getting my car here. From the start, my experience was easy and enjoyable. My guy George walked me through the entire process and had me feeling like family from the moment I walked in and Ive got nothing but good things to say about everyone at Pearson Mazda. Was my first experience getting a car and hopefully theyre all this good. 100% recommend

Recommended maintenance/costs were explained thoroughly and work was only done once I approved. Work was completed quickly. I appreciated their professionalism.

Stress free for sure. They were backed up when I arrived so I immediately got a loaner vehicle which served me wonderfully through the weekend. The staff is always very friendly and helpful as well.

The Pearson Mazda staff was mixed. Most of the cars I looked at were used and for some reason they where dirty on the inside. Must have been trade-ins that had not been detailed. Very off putting. There are online people who respond to your questions and in person staff. My sales person was good (Chase) and even though one of the cars I wanted got sold he was available to help. He helped you find what you were looking for and kept in touch during the process. One of the sales managers (Freddie) was very personable, had a good rapport with people and gave unbiased advice to check the blogs and see what other people thought of Mazda. The other sales manager (Nick) was less personable and can off dismissive. He said Im about to raise the price on the car you want, so get it now. I also asked about the $250.00 saving ad that pops-up on the website. The same sales manager would not honor that either and when I reach out to the online person they gave mixed messages. As with any organization there are some good and mediocre employees. My last comment is around the finance person (Dakota), once again another employee who was dismissive, insulting and rude during our conversation but you cant ask must of finance people, although when I bought my Infiniti the finance person was lovely.Overall a tense experience which had breaks of sunshine and humanity with some of the employees. I may return but avoid some people.

Corey is very friendly and pays attention to what one is requesting. Entire team is awesome. Thank you for a great experience!

I only let PEARSON work on my 2013 Mazda 3 since moving to Richmond. Recently I have been having trouble with a battery that was only a little over a year old installed by PEARSON. After having it jump started multiple times, I finally had to have it towed in. Since they wanted to keep it to see why it was losing its charge, they supplied a loaner car so that I could get to work. However, after not being able to discover the problem, I was worried that it would happen again. BUT, their service manager Jud Dauray, jumped right in before they pulled my car around and had a NEW BATTERY put in within 15 minutes as he said perhaps there was a defective cell that was causing my battery to lose it’s charge. To have a caring service manager and team like PEARSON that stands behind their work means so very much and I highly recommend them. I won’t take my car anywhere else.

Dealer is very unprofessional when it comes to following up on simple request and making things right with the customer . I purchased a truck for my business from this dealer almost going on two months . And still have not received the title or tags . I requested to pick up the tags and title and the dealer still decided to mail to my office . Now in a perfect world this mistake would be fine if my mail from my office wasn’t getting forwarded to our business PO Box . So now I have made the dealer aware of the issue and no one is returning my calls or following up with me. Thanks for treating me like valued customer. I have received better service and follow up at a buy here pay here lot . 🗣

Thorough work and inspection. Reasonably priced. I will bring my car to Pearson anytime it needs service.

Car service is fine, but expensive. In my experience, the diagnostic fee wasnt included in the price quoted over the phone when I OKd the service. It was a surprise to see a much higher price when I showed up to pay.

Not certain what I wanted when I went by, Scott explained the features and differences of a number of models to help me choose. Even reviewed the pros and cons of new vs used. Found a CX-5 that suits me perfectly. The process of buying was easy and my new SUV is great

The Pearson Mazda Dealership team is always super friendly and outgoing (for the most part). The service department is the best place to get your Mazda serviced because you’d be getting you car serviced with OEM parts. Granted I’m giving the dealership 4 stars mainly due to the long wait times I’ve experienced while waiting for service to be completed on my vehicle over the years (even prior to COVID-19).

I have a pleasant experience each visit. All my questions are and staff is always courteous and accommodating.

I’m a first time customer of Pearson Mazda’s service department and my overall experience was great. From the moment I called, to picking up a loaner, and then picking up my repaired car, my interactions with Judy (Service Advisor) were wonderful. Throughout the entire process Judy kept me updated and made the usually stressful process of having my car in the shop a positive experience. I highly recommend Pearson Mazda’s service department and specifically requesting Judy as a Service Advisor!

I had a wonderful experience with purchasing my new Mazda. George Vie is an excellent sales consultant. He is very knowledgeable about the cars and able to explain how to use the features. He is also personable and attentive which is a plus.

George helped us purchase a car. Great service. Super friendly. Very accommodating and helpful. Would highly recommend.

Repair was fine, cost manageable. Took quite a few days, tho. All personnel I met were courteous snd helpful.

Great service staff very nice cant find a better place to fie my car

Pearson provided amazing service the weekend of July 30. I got new tires, oil change, induction cleaning and an alignment. The tires couldnt be installed until Monday, so Pearson provided me with a loaner.

Service of replacing a front axel, associated belts, & fluid completed in a timely manner, w/ assent of this customer as to charges, was fine. And way in line w/ my experience as to P.M. for the last 2 decades. -- Aug. 2021..

The staff at Pearson Mazda service department was efficient and on time, but they were the least friendly or welcoming staff I’ve seen at a dealership.

Wonderful dealership with exceptional customer service! Everyone was great especially George and Mike. Would highly recommend!

Service was very good. Bit overpriced but aren’t all dealers? I don’t like how far in advance I have to schedule routine work.

George knew every feature of the CX-5 inside and out! The team also made the paperwork a very straightforward process and took their time explaining everything so I knew exactly what I was getting.

Best place ever to buy a vehicle, in less than 2 hours everything was done. Thanks Pearson team for helping us, definitely will be there again in the future.

It’s always a pleasure to get my car serviced at Pearson Mazda. Judy is wonderful - kind, welcoming and professional. The waiting area is comfortable and roomy. The wait is never very long and I always feel they are honest and professional regarding my car’s service needs.

The service team was very professional and quick to resolve an issue on our sons used new purchase of a Mazda3 that was purchased at another dealership. Once the car was towed to their shop, it.was quickly serviced and repaired. We will use them for all of ori service needs on this car!

Easy to get appointment. Service rep was efficient, friendly and knowledgeable. Service was performed quickly and reasonably priced.I will be a repeat customer.

I had a great experience with them the business is good and they know exactly what your looking for and will work with you patiently.

Great service from a dealership with low inventory due to the global chip shortage. Despite this, salespeople were friendly and helpful. We didnt end up buying a car, but I wont hesitate to visit again.

Thanks a quick efficient service. They were very cordial and completed it in a timely manner.

I dropped my car off a few days before it was scheduled using the drop off box. They repaired my car the next morning. Im very happy with how prompt they were. I will certainly take my car to be serviced there in the future. The whole experience was convenient and efficient. Staff is very friendly

A really GREAT buying experience!My Sales Pro, Joe Jackson, went above and beyond to get me hooked up to exactly the car I wanted. Joe really knows his product and believes in “show, don’t just tell”. I learned a LOT (even though I thought I was pretty knowledgeable about the model I was buying).Dakota was the finance specialist. He made that part of the transaction quick and painless.I’ll surely recommend Pearson Mazda to all who are sure to comment on my beautiful car.

Went in to JUST check out a used car and the experience was so pleasant, the deal was irresistibly fair, that I ended leaving with a certified used car- truly a win win!!! Pearson is where you want to do business. ❤ my Mazda! 1st one ever for us and couldnt be happier.

Great customer service! Very helpful and catered to my every need. Were repeat customers and will remain so. James, Isaac and Dakota were all excellent at explaining how the interior electronics, safety features and financing worked. My next car will be from Pearson.

Experience at Pearson was excellent as usual. I had the oil change, tire rotation, and software updates. Judy, the CSA, and the guys had me in and out so fast; I didnt have a chance to see the rest of my ESPN program. 😂 Keep up the good work.I forgot to mention, the majority of my coworkers live in the Southside. They tell me what I already knew, their experience is way better with Pearson. Even though they are much closer to your competitor, they would rather go to you. Again, we appreciate you.Kelvin, MRTC

Prompt service- Shai, Scott, Freddie and Mike were all great to work with. I drove down and got my car the next day, was in and out with a new car within 1.5 hours

James, Nick and Dakota made the purchase of my cx5 an easy and pleasant experience. They were all very helpful and made the purchase an informed one. No high pressure, just useful information and insight to what would work for me. I’m a happy Mazda owner.

I was looking for car.As everyone know it was hard to find car.I contacted so many dealer and got estimate quote.No one negociation from MSPR.I stop by pearson mazda. And Mr Scott was helping me outHe was great person. Very kindly explain everythingAnd what i want to monthly paymentHe asked Mr Mike(maneger), and they were helping me outMost of car out of stock....I could not have it that day. But, they contact to otherDealer and found it and made me get it!!!I am highly recommand there. Specially Mr Scott is the best

People worked hard to be helpful —salesman George and manager Freddie. However the car leasing numbers game is antiquated. They printed me high level docs showing me the approx monthly payment, but no one wanted to show the specific locked down numbers until signing...They also did not tell me there was a >300$ restock fee after 3 yr lease and only because I read my docs while signing did I HAVE to ask THEM what the charge was for. I was told oh everyone has it and ours is lower than most...They quoted me a payment amount and said it was with gap coverage, 5k down and 15k miles a year but it was on a prior other color car ( same model and version) and my car color was slightly cheaper. Then when I showed them my car was 300 cheaper and I was actually putting down 500$. More, they quoted me a payment of 4$ less....even though all along they and I had been talking that every 1000. Difference made ~ 30. $ Difference...Obviously this was 800.$ lower that I now owed which meant my payment should drop by ~27.$ vs $4.Overall, makes me not trust this dealership as they simply want you to say you are ok wuth a number and then they do not know how to show the numbers in the details to someone like myself who is a numbers person and attention to details..

Excellent and friendly service. The Pearson staff take the time to explain your service options and cost estimates. I have used Pearson Mazda for several years and will continue to use this fine dealer in the future.

I have been bringing my 2005 Ford Focus to this dealership for years to have it serviced and maintained. I always trust them to treat me fairly, be informative, and offer a good price for services rendered. If it is something that they cannot fix (since I drive a 15 year old Ford), they will always refer me to somebody who they believe can help me. I truly do highly recommend this dealership, and Mazda automobiles in general.

I recently visited Pearson Mazda to get a diagnostic test performed on my Mazda 3 due to the check engine light going on and off in the dashboard. When I called to inquire about diagnostic testing and scheduling an appointment, Judy was very nice and friendly. Once I arrived at the dealership, she made sure I received a loaner vehicle so I wouldn’t have to sit and wait for my car. I received a call the same day to let me know that my vehicle was ready. I was informed that it was something very simple that triggered the check engine light. I am so happy the issue was resolved and that I can drive with no warning lights coming on in the dashboard. Thanks again to Pearson Mazda and Judy for your wonderful customer service!

Super laid back and straight forward buying experience. Kimberly was a huge help with online shopping. George and James were great to deal with.

I really enjoyed the outstanding customer service we received. Mr. Chade Rhoton was the best. Because of their great service, We bought two 2021 vehicles. Thanks guys you rock

Purchased a Certified Pre-owned Mazda from a different dealership in NoVA, but experienced mechanical issues on the drive back to Richmond. Called Pearson the next day and my experience could not have gone any better. They were able to get me scheduled the same day for drop-off, even though every other dealer had a couple of weeks wait. They were even able to get me into a loaner vehicle. Service Advisor Alan was extremely knowledgeable, professional and courteous. Communicated well from start to finish and had my repairs completed within a day or two. Even went above and beyond to work with the dealer I purchased the vehicle from to work out all of the details and payments at no cost to me.Will definitely be taking care of all my service needs here and future purchases.

I took my 2016 Mazda MX-5 in a couple weeks ago for a transmission due to a gear failing. Judy in service was very easy to deal with and communicate with, and went beyond my expectations as a technician myself. I got the car back sooner than I expected, much to my joy, and they provided a loaner car to me free of charge for the time my car was in for the transmission replacement. Will definitely bring my car back if any issues arise later on that would be covered under my extended warranty or that I cant deal with myself.

The service department did a great job with communicating to me the services of my vehicle!

I highly recommend this dealer for service! I have dealt with lots of dealers and repair shops. Pearson Mazda surpasses them all. They ask great questions to ensure a complete understanding of the reason for the service of the vehicle. The best part is, they listen. Ill definitely continue to take my CX-5 there for service. A big thank you to John Wall and the whole team!

The genuine amount of integrity and compassion that all associates in this dealership exhibited towards me was unmatched. I had yet to encounter as smooth of a car buying experience as the one that took place here at Pearson Mazda. I would recommend this dealership to anyone in search of a beautiful, RELIABLE and affordable car priced reasonably. I had the opportunity to purchase the perfect vehicle for myself, through the assistance of my salesman George and the team here on West Broad. Everyone I came in contact with were attentive to my needs in grave detail while delivering outstanding personalized service. I mean that wholeheartedly! Their service at this dealership is truly unparalleled.

Amazing service! Mike Shai George Chase the whole team there were amazing. An experience I’ll never forget as a first time car buyer.

Extremely helpful. Had to drop off my Mazda6 for a recall issue. I was originally planning to wait for my car but they issued me a rental for the day until mine was ready the next day. Thats going the extra mile. Thank you

Had a wonderful experience with Joseph, Freddie, and Dakota purchasing my Mazda CX5. Freddie, Dakota, and Mel, assisted me with understanding the financial aspects and Joseph took the time to explain how the vehicle worked and a few financial questions were answered also. My husband let him know what we were looking for and he knew the inventory very well and found us our dream car immediately. I would highly recommend them as it was truly a pleasure dealing with these gentlemen. THANKS!

We had a professional service, Scott was very friendly and informative. Buying a Car was very fast and easy.

Fabulous, service!!! Even handled my grumpy dad with the utmost respect. Highly recommend Pearson Mazda to anyone looking to buy a new automobile. Thanks guys!

Joseph, James and Dakota did an excellent job. The process was smooth and easy. They knew their stuff, the prices were low and we drove away happy. We couldn’t have asked for more. Thanks!

Chase went above and beyond to get my daughter the car she wanted in the limited timeframe I had. I really appreciate the effort from the service department to get the vehicle ready to go as well. Top notch customer service.

I went in with specific needs, and the Mazda team was able to help with every single one of them. Even with the car shortage, I still found the car perfect for me. Thank you again Mazda!!

Great experience from the time I walked into the door. No high pressure and everyone was very courteous and professional. The credit manager was very helpful and polite and explained my options. I also appreciated the social distancing that I witnessed and saw everyone practicing. The GM was polite and friendly. I have purchased several vehicles here in the past, and the service is one of the main reasons I keep returning.

Firstly, I’ve never had a better experience with a dealership. I’m not new to the Pearson family but this was my first time working with Mazda. Scott, James, and Mike took care of me like I was their family. They saw what horrible situation I was in with CarMax and just wanted to make sure I got out, even if it wasn’t with them. While waiting for paperwork to be finalized, Scott say me down and gave me life advice and made sure I knew how to improve my credit in the future. I’m grateful to be back with Pearson.

Go see George at Pearson Mazda he made my experience effortlesslyThanks George

I encourage each person that reads this review to buy a vehicle from this place. I drove from Maryland to Richmond in order to get my wonderful vehicle. If I could have found what I was looking for closer, of course I wouldve bought it...but the customer service when I called was excellent, the staff is excellent, Mike (finance director) excellent the overall experience excellent!! Thx a bunch again guys*****

Super Team! I was in a bind and needed tires quickly. The Supervisor in the Service Dept. took special care of me and offered a loaner car until the work was complete. Thanks to Jermain, Judy and the whole team.

I was very pleased with the dealership and my salesperson, Joseph Jackson. All went well and the process was quite easy and direct.

Staff is always very hospitable and respectful. No regrets leasing and servicing my car here. Plus, regular maintenance is usually speedy. I like that they have a car to borrow sometimes if you need to run an errand while you wait.

If you are looking for top notch service and support, swing by this dealership ASAP! They go the extra mile and have a family friendly climate. Couldn’t be happier with our new Mazda!

Very professional & helpful team at Pearson Mazda. This is the Dealership if you are looking for great products with a no pressure sale!

On Wednesday in December 11th, I purchased a Mazda 6 2017 Touring from Pearson Mazda on West broad in Richmond. I worked with Joe Jackson who worked diligently on the price I was able to pay for a vehicle. Coincidentally, I worked with Mr. Jackson in 2012 when he worked at Sheehy Nissan on West broad. Both experiences were great and I definitely recommend him if you are interested in purchasing a Mazda. (So even though this review has 2 stars - Joe gets 5 stars!)However, there is a downside to my experience with Pearson Mazda. On Saturday 12/14, my husband and I drove from Williamsburg to Richmond to drop off my newly purchased vehicle at Pearson Madza for remote start installation and was given a 2018 Mazda Grand Touring VIN - JM1GL1TY6J1324918, as a loaner. On Sunday 12/15 night, I had issues with the safety brake system (SBS) which caused the car to abruptly stop and sputter in the middle of the road(very scary during Christmas traffic)! I was advised to clean the emblem in front of the car just in case there was dirt on the sensor -after that the car was fine.On Monday 12/15, the loaner started to stall once again after driving for 30 minutes. The dash had several malfunction messages along with a check engine light. Once I explained the car was inoperable, the dealership towed the car from Newport News back to Richmond. I was then informed my car will be ready for pickup on Tuesday 12/16, so my husband and I did not drive all the way to Richmond to pick up a new loaner. I made arrangements for work on Tuesday but when I called later that evening, I was told my car will not be ready until Wednesday 12/17 morning. I told them this was not going to work as I need to go to work Wednesday morning.I called Pearson Mazda and spoke to a manager, Freddy. Freddy made my car available for pickup Tuesday night. I appreciated the efforts, however I explained my frustration and safety concern to Freddy about the car stopping and sputtering in the middle of the road twice. Since I was given a bad loaner and was out of a car for a day, I decided to ask if anything could be done about the inconvenience ( 2 free oil changes or something...anything!).His response was, I dont have the authorization to offer you anything. Also, we are dealing with machines here. We wouldnt purposely put a customer in a faulty vehicle..But, you never know, things happen. There was a moment of silence -so I just said, ok, thank you.This is all true... however a customer who JUST bought a car from a company does not want to hear something that basically sounds like,Sucks that happened to you, but hey, sh*t happens! As I stated, after expressing my concern and how I felt unsafe, something could have been done to soften the blow of my experience.

Great group of people! This is the 2nd brand new Mazda I have purchased from Pearson and had a great experience both times.

Pearson Mazda is just a first rate dealership!!! Honest, clear and good service is what they provide. Bought a CX5 Signature from them and we couldnt be happier - and with COVID and my restrictions against being able to travel to Richmond they brought the car to us. Fantastic team Kimberly was amazing in providing information along and answering all our questions - and Freddie the Sales Manager was great also - making sure that everything went according to plan. Trust me having dealt with a lot of other dealers from Mercedes to infiniti (WHO WERE DISHONEST) and to then happily and finally ending up at Pearson Mazda. You wont find a better more honest and direct buying experience. keep up the great TEAM PEARSON!!!!!

I would recommend going somewhere else. No offense to the staff. the staff is wonderful but I recently took my car there because my check engine light was on. I was fine with the diagnostics fee of $130 but they had my car there for 3 days. so I also did a state inspection. Okay $150 not bad. my inspection was rejected and some how my total went up to $460. I just dont see the reasoning in paying $405 for labor when the parts are less then 30 dollars. there is also extra fees in there that Im not even sure what the charge was for. My car was serviced somewhere else on the same day with an state inspection sticker approved. almost $500 that I dont have just down the drain.

Great service. They have kept everything running great for 9 years now.

We recently purchased a 2021 Mazda MX-5 Miata from Pearson Mazda with the help of Nick. He was an extremely knowledgeable salesman who helped point us in the right direction, and didn’t try to sale us something which didn’t suit our needs. The entire experience from test drive, price negotiation, and paperwork went smoothly. We would highly recommend Nick and Pearson if you are in the market for a new vehicle.

It’s great to make an appointment for routine service and everything goes according to plan. Reasonable prices, great service!

This was my first big girl car buying experience, and in the end, I was really pleased! I personally worked with Kyle to find the right car for me. I landed on a white 2019 CX-5! Kyle was never pushy and did everything he could to properly explain the leasing process, as well as the different car options/features.I was definitely nervous and skeptical going in to Pearson because I havent had super positive experiences in other locations looking for a new vehicle. However, the entire staff was friendly, patient, and very responsive. I will definitely recommend Kyle and his colleagues to friends and family in the future.

After a less than ideal experience at a competitor Mazda dealership accross town the service at Pearson Mazda was fantastic. Mel knows the products inside and out and was more than willing to take the time to test drive multiple cars and go through the details and compare the differences. The sales process was straightforward and easy, and they gave me more for my trade than CarMax offered. I would send anyone in the market for a new car to this dealership.

Great customer service! Everyone was very patient with this hesitant car buyer. They worked with me to find the perfect car in my price range.

It was a great experience buying a car from this dealership. Everyone I spoke to was extremely nice, professional, and prompt. I ended up buying the car within an hour of the test drive! Kudos to the team! Thank you!!

What an awesome experience with Scott and the guys at Pearson Mazda. Everyone was very professional but more importantly they were personable. It made my first car lease so much easier. And I have the exact truck that I wanted. If you’re shopping for a Mazda please go see Scott!! He and the team are the best!!!

Went in a little close to closing time not really expecting to walk out in an hour. But let me tell you they were awesome. Shout out to Dakota (the finance manager), Mr.Freddie ( the sales manager), Nick, and even the awesome lady at the reception desk for even pointing us out in the parking lot. We’d been to a couple dealerships prior And no one even came out to assist. They made the process easy, smooth, and I feel as though I got a great deal. Thanks to you all at Pearson Mazda ! I appreciate everything!

Alan in service has saved our relationship with Pearson. After several terrible experiences in late 2020, we swore we wouldn’t be back, but Alan took the time to research our issue and understand what was happening with our warranty repair prior to responding with our options. Very much appreciated.