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McGeorge Toyota Parts Department
9319 W Broad St, Richmond, VA 23294, United States
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McGeorge Toyota Parts Department
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Ro
Review №1

I have an old 1988 Toyota Camry. Obviously some parts are not available due to its age but when I need something I always check with the parts dept to make sure I have the right part number and they respond very quickly. Once the order is placed its on the way and I have it usually next day. Awesome people to work with.

Je
Review №2

The right part shipped fast via FedEx. I ordered on Tuesday at 2:45pm and it arrived via expedited shipping on Friday afternoon. It was well packaged as a box within a box with paper. Somehow inside of both boxes that arrived in pristine condition two plastic tabs had broken off of the a/c door blend actuator part I had purchased for our old Toyota Minivan. Fortunately, my mechanic was able to use the part in this condition. I took this up with the McGeorge Toyota Parts agent and requested a 10% refund of the parts price for my trouble. They granted this request and covered it up to $20. I consider that a win, because the imperfect part could be used at a slight discount and we avoided the time and drama of returning, refunding, rebuying and reshipping a part. I have 3 old Toyotas that hopefully wont need more parts for a while 🙂, but if so, I will buy from McGeorge.

Be
Review №3

Extremely low prices with insanely quick and free shipping, bought the TRD Skid Plate and shift knob for my 4Runner and they shipped the next day after placing the order and arrived within the week. I tried to order the Cold Air Intake but was promptly informed it wouldn’t work for my model and was instantly refunded. Always happy to do business with McGeorge!

Pa
Review №4

McGeorge consistently has the lowest prices and coupled with free shipping it makes no sense to look anywhere else. My orders are processed almost immediately and I usually receive items the very next day. Im a very satisfied customer!

Pa
Review №5

I have placed a half-dozen parts orders with McGeorge Toyota, and they have always shipped quickly and had parts in stock. Their prices are really competitive. Ive even written to them on the weekend and they respond quickly. Top-notch operation.

E
Review №6

Great customer service if you need help. They caught the fact that I ordered the wrong part # for my VIN and corrected it for me. Also helps they have great prices. This is the only place I buy OEM parts from.

Ro
Review №7

Best place to get your OEM parts!

Jo
Review №8

I have a 1998 Tacoma and like to keep it OEM. McGeorge often has the OEM parts that other dealerships cannot locate and at a much better price. I have never had a problem dealing with McGeorge. Fast courteous service.

Da
Review №9

The parts department crew appears to go above and beyond packaging your ordered items so that they are snug and secure, which is rare these days. Outstanding!

Sc
Review №10

Best price and fastest shipping on Toyota factory parts 100% satisfied.

Ju
Review №11

Ordered a bumper protector for our new HIghlander. Ordering process went well. Got a tracking number when the part shipped. The part arrived in a few days and was just as described. Positive experience.

Ed
Review №12

I ordered the wrong part online, and because I had entered my VIN#, the person filling the order was able to determine that and emailed me before shipping. He was able to provide the right part, saving me time. Thank you!

Ja
Review №13

Fast shipment of a crossbar set I ordered for my Toyota, at a very reasonable price. Everything arrived complete and well packaged and was a smooth experience all around!

Al
Review №14

One of the best parts department. Really reliable with orders and shipping on time.Have placed orders before with them which I can say they take care of their costumers. When I call To ask questions about any part I need They answer professionally and with Knowledge. Really satisfied.That’s why I keep getting partsThank you so much!!!

Jo
Review №15

Product: 5+ stars.Customer Service: 1 star.I specifically asked them to change the NAME on the shipping address. They replied: name wont matter as long as the address is correct.And still they didnt change the name.So what Im rating here is the Customer Service, not the product.

Pe
Review №16

Ordering the parts I need online was easy and delivery of the product was on schedule as indicated. I will be ordering from McGeorge Toyota again when the need arises. Almost forgot, total cost of the purchase from McGeorge Toyota was significantly lower than other Toyota dealers.

Ri
Review №17

Absolutely an amazing Parts department. We were shipped the incorrect part due to toyota labelling it incorrectly. They sent us a shipping label and got the correct part in the mail. 100% satisfaction.

St
Review №18

Very professional parts department.CJ went out of his way to make sure that I was aware of the condition of the product I was being sent, since there was a small scratch. I appreciate his follow up on this item. I would definitely use them again.

Ji
Review №19

Quick to deliver. Excellent customer service regarding proper installation instructions.

Jo
Review №20

Decent OEM price for my tailight assembly. Shipping cost a little high.

Pr
Review №21

Good Quality Parts, good prices. The order is correct and delivery on time. Highly recommended.

Bl
Review №22

The parts came super quick and was packed extremely well! Looks like I have a new truck just from these headlights. Thank you very much!

Pd
Review №23

My go to spot for oem toyota parts. Always has what I need at a great price and fast shipping. Thanks.

Ja
Review №24

Ordered my part at lunch time on a Thursday and by Friday morning I had my part for the weekend install (at a price more reasonable then any other dealer around). This is my second time ordering supplies online from them and I couldnt be happier with my decision to purchase from McGeorge Toyota! Honestly I was about to call and thank them for the speedy service I received; Figured Id write a review instead! Please dont change as ill be sure to be ordering more!

AO
Review №25

McGeorge Toyota has become my go-to source for all of my 3rd gen 4Runner parts. Their pricing is very competitive, and shipping is handled promptly.

Ma
Review №26

Extraordinary service. Ordered parts on line and free ground delivery to my home came super fast, all this at a decent saving from what I would have paid locally--I live in NY. Had called initially and spoke with two very helpful people in the parts department; one if memory serves me correctly was Alex. Thank you very much!

Ju
Review №27

Was holding on the phone with the service department for 22 minutes, trying to find out about my mothers car. Once I got through they put me into voicemail. Never had this kind of experience at a Toyota dealership before.

Gu
Review №28

These guys always have the parts i need for my 87 Toyota Land Cruiser FJ60. Speedy shipping, and about as accurate and thorough as a parts counter can be. Will definitely order more and recommend these kind folks.

Ka
Review №29

Shipped quickly and excellent messaging to keep me updated on the status. Part is exactly what I ordered. Would order from here again.

Ol
Review №30

Very good service, fast delivery, good prices, respect to customers.If i will be needed any parts next time Ill be use McGeorge Toyota.Thank You so Much.Happy New Year!!!

Dy
Review №31

I dont often buy parts from a dealer, but couldnt find them elsewhere. When I included the VIN with my order, McGeorge caught some errors on part numbers thus saving me a lot of future time and energy. Later, when I reached out with a question, they responded right away and were able to help.Their service was amazing! If I need something in the future, Ill definitely start here.

ja
Review №32

I got charge twice for the same part but they took care of that. The a/c line was by far the cheapest I found anywhere and with free shipping! I got it installed last night and its working great!

Pe
Review №33

Replaced front rotors for 2012 Rav4 V6, purchased from, McGeorge Toyota. They are working great now!

ma
Review №34

I love using McGeorge Toyota for parts for both my Corolla and Rav4. Whenever I have to call, they are very friendly and helpful. Everything I have gotten from them has arrived very quickly.

Jo
Review №35

The most convenient way to get genuine Toyota parts delivered to your door.

Ja
Review №36

Parts arrived timely, priced reasonable, and in good condition.

Kh
Review №37

Super fast shipping and very professional on helping. Highly recommended.

Ch
Review №38

HIGHLY RECOMMEND! Fast shipping and even faster customer service! I called and left a voice mail with my order number and concerns after my package was delivered. Within 5 minutes I had recieved an email from David with great information of the OEM diagram to answer all my questions and concerns. A reliable Toyota Dealer with an awesome team who offer great prices on parts for the best Brand in the industry! Will definitely be ordering my parts from McGeorges Toyota dealer.

Ba
Review №39

Ordered parts for my new Venza, came in two days and price was great.

Sc
Review №40

Top quality factory parts at great prices!

Da
Review №41

McGeorge Toyota has always provided me a great experience. They are 2 hours from my home but still one of my go-to toyota dealers. Bought my truck through them and purchased many parts directly. Thank you for your service to your customers.

Da
Review №42

Free Shipping Offer and best prices around. Got my parts in a couple days! Good Job!

bu
Review №43

The pricing at McGeorge is among the best in the nation and their shipping policy is great! Thanks for keeping those old Land Cruiser parts available!

Th
Review №44

Ordered a bed mat for our Tacoma on a Thursday and it was delivered by noon the next day. Great price, prompt delivery. Will order from McGuire Toyota again.

RT
Review №45

So far? The service, pricing, delivery, and part quality has been excellent.

Be
Review №46

Best part department in the country! Highly recommended.

Da
Review №47

McGeorge Toyota always has the lowest on-line prices for genuine Toyota Parts for both Toyotas and Scions, and stock hard to find Toyota parts. Schematics make finding your part and part number easy, order ships within a couple of days of ordering, updates on orders are frequent, and shipping rates to Hawaii are reasonable. Parts are always still sealed in original Toyota packaging.A big fan of McGeorge Toyota!

Br
Review №48

They have an excellent website and outstanding value. Charged less than half the price of my local dealer for the exact same OEM parts. Have placed two orders to date with more to come. McGeorge is theMcMan!

Ro
Review №49

Ordered a part for my Toyota Tacoma and was not the correct part. Which was fine because it was my mistake but this review is for the following. I had to call their number about 5 times and was on hold for longer than 15 minutes each call which would eventually hang up on itself. Finally got a hold of somebody on the 5th call. They sent me an email about their return policy and address to send back the part. Sadly shipping back this part comes out of my own pocket. I found the same part on Amazon which would have provided a shipping label if I had ordered with them but thought I would get better service with a Toyota dealer. I was wrong.

St
Review №50

Friendly customer service by phone made ordering online a breeze. Thank you for the assistance.Great job

Pa
Review №51

Super fast delivery and excellent, authentic Corolla mats! Thank you!

Ch
Review №52

Great online experience. I ordered a rubber mat for the back of my RAV4 and the process was smooth and I received the item quickly. I would definitely order from them again.

ca
Review №53

What a horrible experience and huge waste of time! After shopping around to find the best price on an oem Toyota part I stumbled on McGeorge. They were advertising the best price I could find and free shipping so I went ahead and ordered what I needed. Over 24 hours after I place my order and they charged my card I got an email demanding I send them another $22.02 for shipping or they will have cancel my order. This changes everything as it increases the price of the part by 10% and makes it so they are no longer the best price available. I cannot understand why they would advertise a lower price than they can honor. Clear case of a bait and switch! Beware before you purchase!

Te
Review №54

Easy to order, great communication, and fast shipping. They got me the part I needed asap. Price was excellent.

Mi
Review №55

The parts staff were fast and efficient. I was even informed that I had ordered an extra part and was alerted by sales staff. They promptly fixed my order and refunded the extra cost. Great service. Will definitely be a return customer.

Do
Review №56

Ordered some TRD wheels thru toyotapartsonline. Best price and received in a timely manner. Definitely would recommend.

CS
Review №57

Fast shipping, good price. Toyota quality

Ma
Review №58

McGeorge Toyota online parts has been great. The prices are far more competitive than my local dealers in northern Virginia, even when factoring in shipping costs. The parts arrive in a timely manner and packaged with care. If unsure about fitment, just give them a call and they will ensure you purchase the correct part.We are a 4 Toyota household; from my old 2003 Tundra to our new Avalon. Well be back.

ke
Review №59

Great Product, Excellent Customer Service

Mi
Review №60

World class service from their online parts store. Their pricing is second to none and their site is easy to navigate. If you’re out of state, you avoid sales tax, so the shipping costs are a wash. Their customer service is excellent. I had one of my orders going missing around the holidays (I’m sure FedEx delivered to the wrong address) and they replaced the order without any hassle. Nothing better than OEM Toyota parts. I love this place!

Du
Review №61

Fast shipping and Great quality Parts.

Pa
Review №62

McGeorge Toyota, best place to buy genuine Toyota Parts. Price is great, excellent customer service quick and safe delivery. They are verifying that you are getting the right parts by your VIN number before shipping. Few times I was picking the wrong parts for my Tacoma Truck and they corrected my order before they shipped the parts. McGeorge Toyota is the place where I am getting all the parts for my 3 Toyotas. So glad I found them!

Ge
Review №63

I had to buy multiple parts recently at different times, and all I can say is thatIm impressed with their prices and shipping speed. I also had to call once to get some technical advice and they were very helpful. I will definitely be buying parts from them again.

w
Review №64

Got what I needed in a timely manner.

Mo
Review №65

I always order my parts from this dealership. Great Genuine Toyota Quality parts that are 25%-50% off. For example the Toyota dealership near my home charged me $418 for a backing plate but on Mcgeorge Toyota parts website, you can get the same part for $276. I ordered my brake pads from them and gave them my vin number and they even emailed me personally to let me know I ordered the wrong brake pad for my car according to my VIN and changed it to the correct part.The delivery was really fast, I ordered my brake pads on a Monday and got them that Friday. Highly recommend this website to anyone who doesn’t wanna get GOUGED or pay a small fortune at regular dealership prices!

St
Review №66

Ive never stepped foot in this dealership, but considering the service Ive received over the phone, combined with their parts pricing, they are my #1 parts resource for my old Toyota truck. Their prices usually come to the same or better (even with shipping) than my local dealer in San Diego. Thanks!

Gl
Review №67

Very pleased with quick processing and shipping. Surprisingly discounted price for genuine Toyota accessory parts! Will definitely buy from them again.

Ar
Review №68

This is my first time to have my car service done, and they have done to the excellency of the quality. I have done in other places around the area earlier, so I can definitely compare the quality of the service done this time. And thats 5/5. The shuttle service for drop/pick up when ready is a great addition and advantage you can avail. One which lags in other pure tire and service centers around this area. Free car wash with inside vacuum clean on front end both sides was a surprise addition. For sure, you wont regret, indeed love your experience like I had. Going to be my go to service center in future.

Bi
Review №69

I used McGeorge Toyota to buy a pretty obscure part that was almost twice as much from the dealer. The entire process from purchase to shipping, and their customer service throughout, was excellent. I only wish every online retailer was this good! Highly recommend these guys. First class customer service and attention to detail (not to mention prices!). No relationship other than as a satisfied customer.

Gu
Review №70

The prices are the best around and the customer service is second to none. I have bought from McGeorge in the past and will buy from them in the future.

An
Review №71

Ordered a part through their website. Had the best price I could find on the web. Shipped for free and very fast.

Ma
Review №72

I always have no problems ordering from McGeorge. I get parts in a timely matter and are correct. Thanks

Je
Review №73

I was impressed. Website works flawlessly. Great pricing. Order updates are continuous. Order arrived a day or two early, which was fine with me.

Ka
Review №74

I ordered windshield wiper blades online through McGeorge Toyota, and the process went very smoothly. The wiper blades were on sale, and they arrived within a couple of days. Thanks so much!

Ye
Review №75

Pretty sad experience. Think twice before ordering. It is 20% of Restocking Fee, No return label if something (part) is not match the picture and description is not clear.

Jo
Review №76

Parts were all correct and arrived quickly. Will order from McGeorge Toyota again.

Pr
Review №77

Customer service is great. Shipping was fast and arrived in OEM packaging. Awesome source for genuine Toyota parts.

Da
Review №78

I still havent received my purchase. Tracking was/is awful. I literally waited home all day....for it to NOT arrive. If i had known that you use USPS...i wouldnt have placed the order.*****UPDATE 12/16/2020*****I have still not received my order

Gr
Review №79

Dont shop anywhere else for your toyota parts. I came across this dealership and parts department while looking for oem parts for my truck. I chose to avoid my local dealer due to high cost, and poor service. I have had a better experience dealing with mcgeorge parts online, than i have had at my local dealer in person. Not only is everything reasonably priced for genuine Toyota parts, but they are fast to process your orders, and extremely fast and helpful via email. To top all that off, I recently ordered two parts for my truck (assuming i needed one per side). I received a very prompt email letteing me know that one part covered both sides of the axel, and asking if i would like the extra removed for a refund. You simply can not beat that experience. Even in person, most parts counter guys would just say here you go and send you on your way.These guys take care you, even if they dont know you. I wont shop anywhere else for my parts now.

EA
Review №80

I ordered something on 12/9 and they told me 4-5 days and I still don’t have it an it’s 12/19 with nothing!

Ma
Review №81

I ordered a hubcap from this company online. They sent me the wrong hubcap. When I spoke to the young man on the phone, (it took waiting five minutes for someone to answer) he informed me that I neglected to provide my VIN number on the order, so that is why I received the incorrect hubcap. I was never asked to provide a VIN number; therefore, I didnt do so. I didnt know this made a difference. I was never prompted to provide it. The young man on the telephone informed me that I would have to pay shipping costs and would incur a 20% restocking fee to return it. He couldnt guarantee a refund, because I opened the package and tried to put it on. (It didnt fit!) The hubcap I am returning is in MINT condition, because I wasnt able to use it. Additionally, I must provide the invoice and original packaging to ensure a refund. I hope to recover SOME of my costs, but I wont recover ALL of them. I wont ever use this company again, and I suggest that you be truly careful with every specific detail of information you provide in addition to looking for their specific obscure requirements. BUYER... BEWARE!

De
Review №82

I needed to get my state inspection today. Michael Foster was soooo very nice and attentive. Check out ladies were wonderful and checkout was was easy-breezy! Salesperson came out and re-programmed my phone to my cars console. Thank you McGeorge Toyota!

Jo
Review №83

Fast shipping and exactly what I needed

Na
Review №84

Customer service is excellent! Coffee is complimentary while you wait for your vehicle. My vehicle was repaired to my satisfaction. The prices are reasonable.

Mi
Review №85

Good prices. Delivery time was reasonable. Well-packaged to prevent damage. I didnt realize mirror didnt include cover, so I had to go back and order that separately, but that isnt McGeorges fault.

lu
Review №86

Great price, fast delivery

Cr
Review №87

Best price on parts and quick delivery very satisfied will be my go to parts store

Ne
Review №88

Service was very good and agent was very helpful. I received the product on time.

M.
Review №89

Ordered parts online, very good price and super fast shipping.

Ro
Review №90

I called this dealership, very helpfull in identifying the exact part i needed. item shipped promptly and correct

ca
Review №91

Arrived timely Carefully packaged to insure no damage.

Ch
Review №92

Best OEM pricing. Fast shipping. I was recommended by other 3rd gen 4Runner owners.

Bo
Review №93

Great price for part by ordering n shipping online! Super fast shipping. Ordered one day part arrived at my doorstep the following.

An
Review №94

Always order parts online from them. Theyre my go to place for Toyota parts. Great prices, always friendly If I ask for an ETA on back ordered parts etc.

Je
Review №95

I did not receive the installation instructions for the bug shield of my 2017 4 runner. One quick call resolved all that. The person was able to email a quick link that resolved the issue. Thank You.

St
Review №96

Mcgeorge is a great, Fair, honest company with great sales staff, awesome service and a parts department that is easy to deal with. I would gladly recommend them to anyone. B they also give allot to the community.

je
Review №97

Thank You McGeorge Toyota Parts. I ordered the wrong color, you noticed with VIN lookup, and contacted me, awesome. You also recoginized I ordered something that was already included in a different part, awesome again. Good prices, fast shipping, and you can find everything Toyota, the best Toyota Parts site I can find.

Da
Review №98

Good prices on OEM parts. Fast shipping. I will definitely recommend Mcgeorge Toyota. My local Toyota in Frederick MD was asking over 100 extra on the part I was looking for. Thanks again Mcgeorge Toyota.

FR
Review №99

Internet sales department is tops in my book. Quick response time and fast delivery. I especially like the idea that they give you the opportunity to verify the VIN and vehicle type before proceeding with your orders. THANKS!!!!!!!

St
Review №100

Fast shipping, fair price, and product arrived in perfect condition.

Information
21 Photos
100 Comments
4.5 Rating
  • Address:9319 W Broad St, Richmond, VA 23294, United States
  • Site:https://toyotaonlineparts.mcgeorgetoyota.com/
  • Phone:+1 804-755-9216
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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