Efficient, knowledgeable and friendly. People say it’s expensive. It isn’t. It’s along the lines of anywhere else. 40-70 less an hour than dealership. It’s not cheap, but neither are the parts they use. I’ll be back. Good experience.

I stopped going to the dealership and only go here. They really take the time to explain all options w/out feeling forced like dealerships make me feel. Its family owned and operated and sometimes their 2 friendly Aussies are there to pet!

Called and scheduled an appointment for a diagnostic after stating my car was having acceleration issues- and agreed with the woman on the phone it was more than likely a transmission issue.Dropped my car off today. They charged me $140 for a code read. A CODE READ. They then tell me on the phone that they don’t do any sort of transmission work. That I could take their notes somewhere else but they doubt any other shop would take their “diagnostic” as they don’t take other shops diagnostics.So even though they knew it sounded like transmission issue, something they don’t work on, they still booked me and charged me for the service.The man at the desk had the audacity and arrogance to tell me I was leaving with “more knowledge” and that they had helped me out.Run from this place. Not an ounce of integrity in the building.

Very good experience. Honest and no-nonsense.

Always very thorough in their analysis and work. Have 3 classic cars that theyve worked on. Will continue to contract their services

Excellent technicians! Always honest and top quality.

Very friendly and honest service. Location is fantastic for me for either work or home. Very professional service. Will definitely be bringing my car here for any further automobile services!

Best place ever. Extremely fair.

Kevin and his crew understand the blue collar working man and best value for your hard earned cash. His worked fixed the issue and in doing so identified another that was related. He was done at the asked time and the cost was very affordable. I am going back to fix the other issue and will continue to use his service as long as I live in Renton.Thanks!Launce M Turner

Great work and customer service

Lucas was very friendly and helpful! They did great work, and my car is running amazing!

I called the place on 11/26/19, 45 min before closing and spoke with Kevin in regards to changing all 4 of my signal lights that I been having trouble with off and on for awhile. Typically an appointment is needed for this service but he advised me to come in anyways. Long story short Kevin was very honest, knowledgeable, and helpful. I had very great service here and although I couldn’t get my issue fixed due to it being an electrical problem which I figured he took his time trying anyways and didn’t BS me trying to make money. I highly recommend this place and will continue to use their services.

They are very respectful establishment, had work that same day and they made sure I left in a timely manner to get to work, loved that! The service is definently 5 stars! Only complain I do have and is a reason I wont be back is the pricing. I was charged almost 200+ dollars on labor that lasted from 8am to 9am. Thought it was a little high but I would still recommend it if pricing isnt a huge problem for you. They do not have a equipment for alignments which was unfortunate but they helped me find a good place. But expect to pay a little more than other mechanic shops. Still good shop and hope they do well.

Took great care of my truck and gave me a few different repair options. I wasnt able to pick my truck up during business hours but they were able to make things works. Im very happy with the people at landing and would recommend them to my friends.

This place is absolutely awesome. Forgot to leave a review last time I came in, but Kevin, Justin and Lukas are absolutely stellar. 🌟 They completely saved my car from being totaled when my clutch went out. Not only did they completely fix what was paid for, but they cleaned out the car after it had spent months and months of sitting. They made absolutely sure the car worked spectacularly before I left the lot, and its been an amazing ride since.I just got back from my second visit for an oil change and check up, and got the same amount of care. Got a very fair assessment of what needs updating and how urgently it needs fixed. Not once did they try to upsell, or push me into fixing or buying something. All very amazing people with some awesome experience in the field, who genuinely just want to help ya. They even helped check my fuze box after I did some of my own work. :) Hahaha.All in all, their service is fantastic and Ill be going here from now on. Support your local business that want to support you! Thanks guys!

The worst and worst and most Worst Customer service I ever seen in my life. When therefore estimate they give me $1500 on a $300 job. Also they were saying there is nobody can do it better than them it took them 3 days to send me the estimate over. I found out that the park was only $150 under labor was only one hour. To put this thing back together it only took me 45 minutes and it cost me $175 for the part. I went ahead to call other 3 shops and they were telling me its gonna be about $400. Most of the estimates wars in that range.

Super great experience my first time here today! Went in to check my 2012 Subaru Forester engine, as it seemed to be using excessive oil. Molly and Bill took the time to give me specifics about why thats likely happening, print me materials related to this common problem with vehicles like mine, and give me advice about how I should address this with the Subaru service center. Not only that--I wasnt charged anything for the service or advice--only for the cost of the oil they added to my car! I will definitely be returning with my other car in the very near future!

They are the worst. You will get your car damaged and with more problems than it had.I have a Toyota sedan 2005, i was the second owner ever. Always have taken it to the dealership but this time because of COVID they said it will take so much longer than usual, so i looked around and went to thoes guys.I don’t know how they are still in business!All i asked was oil change and ended up with a bill of $180! How is that possible, after asking for break down of the charges they said “it’s ok, will give you a $50 discount.”Still the price of $130 is still way more than the dealership. (they charge $80)On my way home I noticed the car wasn’t acting normal and I noticed that my car was heating.Because they forgot to actually put any oil in the car!!!! Now i might need a new engine!Please don’t risk it, go somewhere else.

My car felt like it was going to fall apart... because it was. I was contemplating getting rid of it but didnt want to sign up for another car payment. LAS was amazing. They were knowledgeable, didnt pressure, affordable, super helpful, honest, fast, and the car drives so smoothly now. Within 24 hours, I had my car back. Saved me a ton of money down the road. Will definitely be a repeat customer.

Excellent service. Even though I didnt have them repair my Subaru. Jeff took the time to show me exactly what was wrong with the engine and Molly was very honest with me. With the cost of a new engine and having almost 200,000 miles on it she didnt see the value in the car. So, I dont have a Subaru any more, but I found two honest people I would be proud to call friends. Im thrilled to have found an shop I can trust.

One of the best places Ive ever had my vehicles serviced. They are very honest & efficient. Hats off to Mollie for her customer service

I have taken both my personal vehicles and fleet vehicles to Landing Auto Service and have found their work to be of the highest quality. Kevin and Molly go above and beyond to provide excellent service at a competitive price. I couldnt be happier!

I recommend The Landing Auto Service to anyone that appreciates honest and friendly auto care. I decided to get a 2nd opinion after a nearby auto service shop recommended a $500 brake job. The Landing checked and determined that my brakes were fine and they did not require replacement. Made my day - thanks.

I had the 60,000 miles check up for my Toyota here. No wonder no matter where you look (Google, Yelp, etc.), this place has the highest rating and reviews. Every staffs were very friendly, very knowledgeable, and helpful. Theyre very honest and reasonable, especially compared to dealers price!For all my future repairs, checkups, etc., Im definitely going to take my car here. :)

Great service from Kevin & Molly. They provide straight feedback regarding the job needing to be done, charge a fair price, and do good work. Kevin is highly knowledgeable, particularly regarding Lexus vehicles. Highly recommended!

Landing Auto Services was referred to me by a friend. Best place I have ever taken my car. The staff is very friendly and everything that was to be done to my truck was explained to me. The work was done right and it now drives like a champ.I have taken my truck back to them to have a little more work done. They fit me right in. I will not take my truck anywhere else.

Popped in a random weekday midday, with an odd issue with my battery terminal connection. 15 minutes later, a great conversation, a washer for the connection and some old fashioned elbow grease, I was on my way. The total charge? ZERO.. Kevin (the owner) said it was part of the comp service.Hard to find trustworthy auto repair shop, I might have just lucked into finding one. Thanks Kevin, Ill be bringing all my cars in for service since I work a few miles away.

The absolute worst experience in a business in my life!This review would go on for days.....but words can describe a bit. Lack of integrity, skill, professional pride, maturity, professionalism, empathy, logic, and honesty.Parts were broken and not fixed or disclosed. In short I wouldnt recommend this shop to my worst enemy! We drive by the shop many times a week and there is hardly ever any cars in there. I guess the rep, outright manipulation and Karma has caught up to them. Cant see this shop/folks making it with all that is wrong with it. Just remember your wrong and they are ALWAYS right.

Its amazing to find a business so focused on reliable, honest, and courteous service these days.I try to shop local when I can, but a terrible experience with a competitor left me leery of doing so. Turns out I had the most trustworthy (and reasonably-priced) mechanics in town right around the corner from me all along.

The Landing Auto Service has raised the bar with their superior service and excellent customer service!!The Landing Auto Service outfit is honest, dependable, and trustworthy. Trust is not always synonymous with auto mechanics. The Landing Auto Service is 100% honest and has restored my faith in humanity when it comes to auto repair.With many other service centers I have had the unfortunate luck of being told a lot more was wrong then what actually needed to happen. This is NOT THE CASE with the Landing Auto Service.I will take my business to The Landing Auto Service and nowhere else. Kevin and Mollie run a top class shop. They are both upstanding and very knowledgeable with a range of cars they support. Thanks to them for giving me hope in the automotive industry.

Great folks to come see for your servicing needs. You will be in great hands at their shop!

Ive taken my vehicle here several times in the past year and every time has been a great experience. Kevin is helpful, knowledgeable, and very trustworthy. He and Molly do their best to squeeze you in as early as possible. Im so happy to have found a great mechanic in the Renton area. I will continue doing business here and highly recommend them to others.

Thank you Kevin & Molly for your outstanding customer service, attention to detail, honesty and family friendly environment advice provided before working on both of my trucks. Hands down, Id recommend your business to anyone in need of a car repair. The dogs are super friendly too!

My experience was less than ideal. A conversation and question lead to frustration and it required me to tow my vehicle to another shop mid-repair. While I am happy to apologize and own being frustrated with the parts prices, I found it unfortunate that a decision was made to stop all work after It seemed apologies were made over the phone and we agreed to complete the job. I didn’t receive a call after this decision was made but found out when my wife called to see if the vehicle was finished much later. I had to make arrangements with another shop and tow the vehicle at my expense since it wasn’t safe to drive.We exchanged apologies in person for it going sideways and I paid $1500 for work completed which was fine - but this is my first experience with an auto shop refusing to complete service because of a phone call gone wrong.

Trustworthy and honest people. I’ve been to my share of car shops and the Landing never steers me or my family wrong.

5 Star ServiceHad my traction control freak out in my Tacoma, was recommended to LAS by a friend as he used to work at a Toyota/Lexus dealer with Kevin the lead tech at LAS, they had me in and out with my Vehicle Stability Control reprogramed in less than an hour. From start to finish, even dealing with their highly knowledgeable front office staff was very pleasant. Molly works at the front counter and knows her vehicle so, dont second guess her expert advice.🤙🏽

This place has always been honest with me and I appreciate that as I am not very mechanically inclined myself. Service with a smile and at a fair price. Thanks!

Great shop. They give your car the once-over and let you know what really need repair. No BS.

These guys are the real deal. I rarely go to an Auto Shop as I can service most parts, but from the Reception to the Garage you can rest assured these guys are trustworthy. Kevin has gone above and beyond for me as a customer. Im a picky ass person with wherever I shop and these guys have not disappointed me in the slightest!

Let me begin by saying the service was FABULOUS!!!!!! Never have I gone to an auto shop and felt like I was being welcomed by family. I dropped off my car (which had been sitting for nearly 18-months), after hours, and picked it up the following day, RUNNING! If I had to choose 3 words to describe business, Id pick: Friendly, Fair and HONEST!A BIG thank you to everyone at Landing Auto Service. You can definitely count on referrals from me!

100% happy with the way I was treated and with the way my car was serviced. The service was every bit as good as what Ive had at the dealership, but the price was way better. I didnt feel pressured into getting service I didnt need and feel that I could totally trust the staff (RARE in the automotive industry). I think Ive found the people Id like to deal with from here on out. Also, they guarantee their service for a looong time.

I never thought Id say this about an auto service, but I love these guys. Molly made sure that I understand what they were doing and why. They didnt try to upsell me. They told me about what I should keep an eye on and didnt say that I needed to fix/replace everything.Also, they are nerds and I enjoyed hanging out. Ill definitely be coming back for all my auto issues.You can trust them

Super friendly an knowlegeable staff. Quick service and reasonable prices. Would absolutely go back. They will be receiving any service I need in the future

I was charged 800.00 supposedly for a power steering repair, the fact is, no such repair was done. Within five miles the power steering had gone back to malfunctioning. I was never given an estimate and when I tried to resolve the issue Kevin went into a rant about all the things I did wrong. Rather than have a warrantied job, he totally alienated me and refused to put things right. In the Washington state statute, all repair cost must first be acknowledged and agreed upon by customers, no such agreement was signed or even shown. I was simply charged for work that wasnt done. Molly, Kevins wife claimed she told me the cost prior to it being done, and I said, Molly, if I was told me a repair was gong to cost 641.00 (I was actually charged over 800.00) I would have gotten a second opinion. After I paid she said, Oh, by the way, it still leaks power steering fluid. These are a couple of manipulative run of the mill automobile repair people, they work as a team to manipulate customers and if Kevin is indeed a specialist then the word specialist lacks credibility. He didnt know what was wrong and now the car in question has dangerous responses, at higher speeds of sixty or so the steering become erratic, and almost uncontrollable. It literally is difficult to control in a stable way and is frankly dangerous. A court case is going to be filed and The Landing Automotive will be forced to explain why no estimate was given, why no warranty was honored, why the so called repair lasted for less than five miles, why he refused to do what he was obligated to do, repair the steering so that it was not a risk when being driven, and it is difficult to control the way it meanders all over after fifty miles and over are reached. Its downright dangerous and The Landing Automotive refuses to even look at the problem since attempting to rectify the problem met with hostility and a refusal to do anything about it, in other words, a law suit has to follow, which could have been avoided, Kevin only needed to take care of what he was obligated to do, that is, repair the vehicle or acknowledge it was out of his ability to do. I would have respected such an admission and taken it to Lexus of Bellevue. The latter would not repair something and put the customer at risk, and Im talking about risk to life and limb all because Kevin didnt know what he was doing.

Excellent service, All really good people, explained everything well! Ill always bring my car here!

These guys are fabulous! Here I witnessed the honesty, true customer service along with a genuine expert opinion. Although i went without a prior appointment but these guys entertained me with a positive approach with an unforgettable experience. Their quick inspection and transparent recommendation gave me peace of mind and saved my $300+ which was suggested by a groupon oriented oil service shop on my Toyota Camry front brakes. I was so happy to know that the brakes are good for another 5000 miles.. hurray!! Thanks to the experienced and honest service personnel.. its really hard to find someone like this in todays world of misleading and quick money making! I became your lifetime customer! You guys deserve 5 stars sincerely!!

I wish i could give a 5 star review every time I go in. They treat me like family and walk me through every detail so that I can make the most intelligent, cost effective decisions. Im only taking my cars here.

Never had a lot of car issues until I was given a free (heavily used) car. Been going here since. Nothing but great work.

I live a few miles from here and this is the only place I take my cars to. Trustworthy, honest, dependable, and caring people work here. Been coming here for around 2 years and have always had a timely appointment, issue was fixed, and the price is very affordable. We have Toyota Priuss and they specialize in Toyota and Lexus vehicles. Mollie and Kevin are so friendly and I enjoy coming here when I have car troubles. Ive even called when I had a problem with European brand car, and they gave me great advice.Also Kevin gave me a fist pump on my way out today. xD so great!

Completely honest, trustworthy, professional and reliable. They are the only place I will take my car to.

Failed to identify bad fuel injector. Recommended unnecessary tune-up for $450. They wouldnt spend the 10 min to switch the fuel injector out (and charge me 30 min for the work) left me without a reliable ride for Thanksgiving. Front desk has attitude and dogs randomly running around (bring lint roller). Later refused to complete the work. I had to go elsewhere to get my car running right. You should avoid Landing Auto Service.

Fast and proficient and never tries to upsell me on unneeded work.

Friendly & knowledgeable & also provide options / suggestions to customers if its necessary to choose between do it now vs. Could wait a little longer

I hate to be taken, be very careful with the Landing auto service.I went through 2 Distributors on a 2002 Honda accord. The first one was replace with a $130 charge for labor, beside the $500 I spent the first time.. Now the 2nd one went out within 6 months the company will not honor anything. I am looking into bringing them to small claims and report there business practice to the BBB.They have the answers down like it is standard practice, The car doesnt have more then 134,000 miles fairly good condition. This kind of warranty is horrible. I have a business for over 24 years, I could not treat my customers this way. I would not have a company if I treated customers with these types of lies.Be careful, what they say is not the truth,

They were very rude and cursing over a mistake which was their fault

This is my favorite family owned business for car care

The best auto service you will ever find!

Ive had a great experience having my Xterra serviced at Landing Auto Service. They were helpful and gave me a good rate for the work I had done. The shop is run like an old school garage, where they appreciate your business. Complimentary wi-fi, coffee, water, if you have to wait. Thank you for your business when you leave. I would (and do) recommend this place to get routine maintenance or a repair done.

I have been with they since last year and the service is phenomenal. Very informative, trustworthy, professional and courteous. Once, I had a major electrical problem, which part of my main harness was burned causing my car not to start. Bellevue Lexus was reluctant to fix it due to cost versus the car value, others turned me down because it was complicated and/or cause too much time to fix but Kevin managed to fix my car 2 days with very reasonable price (much time required to troubleshoot). Other occasion, I was having an oil leakage to my power steering and since my car was is a costumed fit with Supra Engine, Bellevue Lexus said that it will cost me around 2 thousand for a retro fit tubing and etc . I sent my car to Kevin and he told me that the diagnose by Bellevue Lexus was incorrect and it was not a major fix. He fixed it the next day. I am very happy for their service and appreciate very much for their attention to details. Landing Auto Service is definitely the place you can trust to fix your car.

Not only did they complete the work early, they did it below the estimate while completing more work than the estimate included! Needless to say, I immediately broke into my happy dance!

The best Auto Service I have been to.

Always honest and always professional!

Very friendly and helpful.

Affordable and responsive.

I didnt have any appointment but they accommodated me anyway. The car overheated and I was near the area by noon and by 5pm the car was done. First time costumer.

Kevin is the best!