Great service, good prices!Cascade cares which is rare these days. I left with the feeling that the manager/owner (i think) was personally invested in my faimlies safety and pocket book. TOP NOTCH ALL THE WAY

This place is as good as it can get. Took my car in to get looked at in the morning got it back by noon. They went above and beyond with everything . Super nice customer service treated you like you were family from start to finish. They were honest about everything and even helped me save a lot of money by pointing out a problem that was unseen. If you are around the area, do yourself a favor by taking your car here instead of any other dealership/shop they will give you an A+ experience.

Great small family owned business. Always honest about what needs fixed at a great price. Not sales men, just great mechanics. I feel comfortable going to them and not feeling pressured to get work done.

Jimmy was fast courteous and knowledgeable. He quoted me an incredibly fair price and he delivered exactly as quoted. My vehicle was done on time and runs like a dream now. Plus he pointed out an issue that the dealership hadn’t bothered to mention. This is my new mechanic.

Great bunch of guys and a great wash job.

Beware of this place!I went to get my brakes done on my car on May 2019 both the front and back with rotor and brake pads replacement. After driving it for a month, I noticed there was something off with the brakes but thought it couldnt be because I read all of the reviews and that this place did a standup job.I ignored it and thought it was something wrong with my driveshaft instead. A year later, I sold my car and found out that the brake pads were all worn out. I checked the odometer and calculated the miles. I drove 19,000 miles and the brake pads were so worn out (it didnt have any left) I could have gotten into a really bad accident. I believe this place did not replace my brake pads in the front as they said they did (I still have the receipt) and if they did, they used USED parts.This place is very dishonest. DO NOT GO HERE!

Cant fix anything local Phillipino shade tree mechanic

Awesome Mechanic! We have been going here for over 10 years! Honest and reliable. Jimmy, Owner/head mechanic, always gets the job done right!

Ive been taking my cars here for nearly 14 years. Excellent service, price and quite accommodating. I cant imagine the rudeness spoken of in 1 or 2 comments. I cant even imagine Jimmy being rude. Service typically requires an appointment because they stay busy. To me this place is the definition of a neighborhood shop. I never have to worry about being taken since Im no mechanic. Trust (along with good work) is the most important thing to me in a mechanic and they provide it.

I have 2 cars that Jimmy (owner) has done work to in the past year, most recently to my 2006 BMW 325i. I had my car at the BMW dealership to have a couple recalls done, and while there, they did an inspection and recommended $3500 worth of work to be done! I certainly wasnt prepared for that so, thankfully, Jimmy was able to do it at 1/3 of that cost AND it included a few other things too. Even though, he was pretty busy he was able to get me in right away. He told me they could have my car up to 4-5 days which I had expected anyway. But after only a day and a half in the shop he called to say my car was ready to be picked up. I couldnt believe it! Under promise, Over deliver! When I got there my car was out front waiting for me and when I turned it on it sounded and drove like a brand new car again! Couldnt be more satisfied. He is very knowledgeable, no matter what make/model car you have, and the services he provides for the price makes it a no brainer for me! I know who Im calling when in need of any auto work! THANKS AGAIN JIMMY!

Theyre customer friendly with very reasonable prices. They are my go to mechanic.

Jimmy fixed both my sisters car and mine. The quality work is great. Their price is better than most places, and most of all my experience with their customer service is great. Id be coming here for many more repairs.

This shop has been in our neighborhood long before I moved in so we thought we would bring our car to them when the clutch suffered a failure. Jimmy gave me a repair estimate and date to bring in the car. He was super nice and honest.He called me the next day when the work was complete (he even finished ahead of my expectations) and spent a few minutes going over the issues he found/fixed. He even wanted to show me the old parts because the break was unusual. Talk about super honesty and integrity! He also noticed the Check Engine light came on briefly during his test drive and quickly diagnosed and solved the cause at no charge. His quoted price was on the mark and even bested other larger shops in the area. Our car drives like a champ again and Id trust Cascade Auto Repair for future repair work of our vehicles.We need more small business owners with this type of work ethic and pride in our neighborhoods. Its nice to have a trustworthy shop in the neighborhood and I would highly recommend this shop to others in need of some automotive work.

Cascade Auto is the best.Tun (alias Jimmy) owns and operates his own business -- with skill, pride, and honesty.Weve been taking our cars there ever since a neighbor recommended him.I totally trust him to take care of our cars, trust his recommendations and fair prices.Sometimes I drop in with a small problem or question, and he comes out and answers my question or fixes the problem at no charge.

Jimmy is no nonsense. Jimmy quotes you a price and never asks to do more. Jimmy is no frills, just in and out. Jimmy beat Firestone by HALF. Half peoples. He replaced my cars ball joints and tie rods this time. I have been here 3 times and have had great service every time.

Friendly, knowledgeable, and got things done right the first time. A+

I cant say I wasnt too happy but I came in and explained my situation in where my car was in bad shape. I was willing to shell out whatever was needed in order to have them be able to take a look but I was asked to leave as I did not have an appointment and they did not want me to ask for one. Communication was somewhat awkward because I got the feeling that driving my car was definitely not recommended but I couldnt leave it there nor did the employees respond to whether or not I could leave the vehicle in their care. It was very frustrating and I ended up leaving the property without receiving care that everyone seemed to rave about from this place. I guess my only advice is to call ahead of time to set up an appointment if this is your only option but otherwise do not bother coming here if you are in need of immediate car help.

Ive been bringing my cars to Cascade Auto Repair. Jimmy & his crew are AWESOME! They are very honest & trustworthy!! I highly recommend this repair shop!!!

This place is absolutely the best car repair place you will find... honest to a fault and does great work... Ive been going here for over 10 yrs Jimmy the owner is the best..

We have trusted Jimmy (owner) with our vehicles for years. He is honest, and does right by us every time. His prices are always very competitive, and turn around is fast. We HIGHLY recommend Cascade Auto Repair.

Best Auto repair service Ive experienced in years. Cascade is honest and wont jerk you around. Great service! I recommend them to all my family and friends.

Taken three cars here with good success. Best price around for service that goes above and beyond.

Been coming to Jimmy’s shop for basic maintenance and repairs for a decade or so now. I can always rely on Jimmy to be honest, quote price fairly and to provide quick service.

Very rude and unprofessional - did a standard ploy fix it yourself if the price seems too high upon asking why a simple sensor change was $75. Did do a quick job on the task but I will never come back there again.

Although they prefer to work on post 1995 era vehicles I had the entire brake system done on a 1985 Plymouth Reliant in one day. Works beautifully!

Jimmy and his team do excellent work, theyve done an excellent time every time I bring a car in, not a complaint at all about that, but its a little pricey for a small shop.

Great business, great customer service, manages their time well, honest, and always a pleasure to work with. I have taken my 2008 Acura TSX and 2002 Honda Accord there to have numerous things done. Basic maintenance on the Honda at an awesome price. I had some aftermarket equipment installed on my Acura TSX and two years later everything is still working awesome!

Great service! Small business awesome work!!

Solid, honest, straight up repairman. Good rates and fast.

Jimmy is the Best. Knowledgeable and honest. Saved me thousands.

Jimmy is a kind man goes the extra mile make sure work is done right i would recommend this shop to anyone with car problem

Rude and unprofessional and disrespectful employees

I tried to call to set an appointment and he said Im too busy, please call in two weeksThat is horrible customer service

Terrible service and absolutely zero communication skills. Avoid at all costs.