One of the cleanest Napa auto parts store Ive ever been in. Organized, signage wow. I called the day before and ordered parts for my project through Lance, very helpful employee. The next day all the parts were there I even added a few items off of the shelves. I was even asked upon entering the store if I needed help. Check out was flawless and professional. This store Rocks!
Cool spot just didnt have what I needed
Jesse is extremely disrespectful over the phone I will never go to another Napa in my entire life
Consumer service is a joke. Been a life time customer but after dealing with online and headquarters customer service I am no longer a customer.
Nice people very helpful
I am grateful for NAPA Auto Parts@950 Bennie Lane, Reno, Nevada. Friendly and Professional NAPA-Know-How. Sincerely🖖😇
This store had my radiator in stock. A little more expensive than other stores but I’d rather pay for knowledge and experience. Lance helped me out . Get home and install the new radiator and it’s defective. I pulled it back out and returned it with no problems . They didn’t have another one available until next week. So I guess autozone it is. No complaints still. All I’m saying is lance helped me out with no problems or attitude.
Always has the hard to find parts
Very knowledgeable staff. They were very helpful in trying to find rare part. Would recommend!
Great people and had the parts I needed for my truck thank you Napa
Nice store. Good inventory.
Great staff, very knowledgeable and always have good deals. Great parts
Service was okay but parts prices are spectacular
Always good
Prompt, courteous service. Friendly staff. Priced right.
They have what you need when you need it.....99% of the time. Will not waste my time at other part stores unless it is small stuff.
Great customer service
These guys that work here are very helpful. Not just trying to sell products, but helped me solve some engine problems. I will come back to this store for sure when I need parts!
Great service with a lot of knowledge, good pricing and availability of 99% of parts you need!
Always helpful.... Great auto parts store
Ordered the product online and was able to pick up the items at the physical location. Courteous staff.
Took a while but friendly staff
Quick service, and never had a problem. They always have my parts. Friendly Staff.
The counter lady was the best and knowledgable I thinkq
Always have what we need and by chance they dont, can be ordered in. Great place to do business. Fast, friendly help to find what we are needing.
I spent days researching a car part that needs fixing/replacing. Once I had the right part in hand, I went to AutoZone and OReillys. One store couldnt pull up anything at all, the other had no idea if we had the right part. I ordered one online and then after more issues finally came here. The guys know their shtuff and know how to work their equipment to research what you need. I left knowing my next steps perfectly and that Ive got the right part for the job.
Helpful, friendly, and kept looking until he found my part.
Had what we neefed!
Only place in town that had a 17/32 drill bit. Guy behind the counter was super helpful. Will be coming here first from now on.
NAPA is the professionals parts source - - strictly top quality.
Awesome place came in looking for plastiguage they brought it out and explained the different sizes I ended up buying them all cause I didnt know which I needed but still super excellent customer service!
Good service 👍
Napas always been one of my favorite Auto parts suppliers whenever Im working on a vehicle I will definitely always prefer to go to a Napa Auto parts store than anywhere else Annapolis here in Reno are owned by the same owner which makes it even better and keeps consistency consistency along the linesgreat parts great supplies and they do honor their warranties
Better prices and better selection then OReilly or AutoZone
Love Napa Auto! Im a woman who doesnt always know how to explain what I need and they get it! Rob is always so helpful there!
Super helpful staff, I needed a part for my 1983 Mercedes that none of the other places could figure out, these guys had it in my hand going out the door in under five min ! Very impressive.
Very good experience. Super helpful staff and knowledgeable as well. Had everything I ordered on hand with in the time frame they gave me.
Good location to get to if youre hauling a trailer or in a bigger vehicle. Helpful and friendly employees
Has a shop. Has parts and its super awesome if you dont have space to do your own work.
Great customer service. Knowledgeable and courteous. Thanks!
Very good customer service, even when they didnt have what fit my car.
Knowledgeable staff. 10% discount for AAA members. Well stocked, with a great location.
Very helpful 👍
Good products, I wish the employee would have help to understand the size I brought in for a m as match up
Great knowledgeable stuff, always friendly. Getting parts over 10 years.
Unfriendly management and it takes too long to get on and out of the long lines
Great store well stocked and knowledgeable staff. Thanks for the free hat
All are very knowledgeable and save you time and money
Local auto parts store best inventory and friendly staff
Excellent service, people that actually know what they are saying!
Good prices and friendly staff
Very helpful staff. Went the extra mile for me.
They have what I need to do anything my go to place
Yay Napa. Saved my wheel bearings!
Got exactly what I needed and the staff was helpful.
They know there stuff, a bit pricey
These guys provide good expertise and service.
The guy is always happy to help me and tells me what other thing will work and tells me what is the best bang for my buck and always open for a conversation I never had a bad experience there.
Good service knowledgeable people
Nice place if your and old person
Found the part I needed.
Its a nice Napa its out of the way but when I had a problem they help
I dont know why anybody goes anywhere else they might be a little higher than other places but but quality Parts in Nationwide warranty
Not as extensive a selection as the Napa on Glendale, but the guys here will take care of you thats for sure!!
Fast knowledgeable staff.
Good parts and service
They sell auto parts lol
They always seem to have what I want but I drive average American cars.
The older gentleman that works here is a rude know it all.
Super friendly and helpful
Good people
Good customer service
Great Service!!
Good helpful staff
Good prices
Very good