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StorQuest Self Storage
1703 E Bayshore Rd, Redwood City, CA 94063, United States
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StorQuest Self Storage
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Ji
Review №1

StorQuest RWC staff is great! Rene checked me in today, knew who I was, and cleared me quickly. Tyler checks the grounds regularly, noted a discrepancy at my trailer, and called immediately so I could check that all was okay. Germaine is personable, professional, and sets the tone that makes me feel at home. Ill stay, thanks! You check it out, too!

Br
Review №2

Tyler and Germaine are absolutely fantastic. They got me set up in minutes, and when I realized I needed a slightly larger unit, they repeated the process in minutes with smiles on their faces. Absolutely would recommend!!

To
Review №3

Great customer service, friendly staff, and very clean and secure storage option for your extra toys. I highly recommend Storquest Redwood City.

Gi
Review №4

This was my first time looking at a storage place and I wanted to find the best place. After reading most reviews I almost changed my mind but then I found Storquest which had amazing reviews and was near by. After talking with the front office and seeing how safe and secure the units are I felt completely comfortable putting my things in storage. Every unit has a security alarm and there are cameras everywhere so I felt safe. It is also a clean facility. Very highly recommended! I will be back

Ka
Review №5

Truly great customer service! The staff are exceptional and really helped me to get everything squared away. Answered all my questions fully and with a smile. Would definitely recommend.

Ro
Review №6

Tremendous location, excellent layout and awesome personnel. They bent over backwards to listen to my problems and accommodated me. Outstanding customer service with professional results! Immensely please and looking forward to doing business with them. I am completely satisfied!

Na
Review №7

Brand new customer, so not a vast amount of experience with StorQuest yet, but impressed so far. Very friendly front office staff. Nice clean units. Reasonable prices. Easy access from the freeway.

Fe
Review №8

Tyler and Janelle were awesome, they helped me to get an outdoor storage space. They allowed me to measure the space not once but twice to ensure that a future boat would store well without interfering with the street. They even went out of their way to show larger spots that would suit my needs. This team is awesome and friendly and I am hoping for a long residency for my boat being stored here.

da
Review №9

Amazing service! Amazing staff! Amazing prices! I walked in with no appointment and was quickly helped by a young lady named Janelle. She was very helpful as well as very nice! I would definitely recommend this place to anyone who values being treated respectfully at a public business!

Ja
Review №10

We’ve rented from this place through 2 ownership changes. Never a problem.

ma
Review №11

I was so pleasantly surprised to find this storage place in such a immaculate and professional condition. My RV has been stored here for months and I am so grateful for Germaine the manager whose service is outstanding. He is efficient and knowledgeable and is helpful as anyone could be in the management of a facility must have 25 hard luck stories every month if not every week. He and the facility deserve the highest rating! I am very pleased.

Ka
Review №12

Today I went into the redwood city location and I was greeted by two smiling gentlemen whose names were Jermaine and Tyler. I explain to them what my needs were and they promptly let me know what size units they had available. Jermaine took me on a site tour to the fourth floor which is environmentally controlled. I was very impressed with the cleanliness of the entire facility. After looking at the units available we proceeded back downstairs where Jermaine quickly put together a quote and showed me in writing what the pricing would be. Sold! The paperwork was completed, the first months rent paid and I was out the door. I highly recommend this location because of the professional and friendly customer service I received.

Je
Review №13

I was relocating from San Diego to San francisco and storquest Storage was a great help from beginning to end. The manager and staff were the best every step of the way.

Bi
Review №14

Place is clean and nice. Great customer service. Got me right in and the storage i needed for a great price. Go see Janelle if you need a storage spot

Su
Review №15

Excellent Service - Renee is AWESOME and VERY ORGANIZED…

Fe
Review №16

They we’re so helpful and I like how they were helping

Fl
Review №17

Janelle was very helpful. In and out in 30’. Super efficient and friendly

Ja
Review №18

When I walked in I received excellent customer service as well as an exceptionally clean lobby. The employees by the name of Jermaine and Tyler were very friendly and helpful. I will definitely refer all of my friends and family to Storquest.

Je
Review №19

Janelle and Tyler were helpful in showing me facility. Both indoor and outdoor spaces are clean and accessible for my needs. I would highly recommend StorQuest for all your storage needs.

Da
Review №20

Excellent customer service property is very clean. Janelle did an amazing job on making the process quick and easy and very helpful. I give this place 5 stars plus more

Je
Review №21

Tyler and Janelle are the best! Made renting the perfect unit very quick and easy. 100% recommended

Ju
Review №22

I reached out to inquire about a storage unit for a family member who lives in the area and spoke to the manager Jermaine Witherspoon. Jermaine was extremely kind, knowledgeable and courteous. I would definitely recommend this facility to anyone whos looking for storage in the Redwood city area. Thanks, Jermaine.

Ca
Review №23

Great Customer service, fast, reliable! Great prices!Highly recommend

St
Review №24

Well lit, clean safe and secure storage units as well as building. Very pleasant and helpful staff. Would definitely recommend to friends

Ma
Review №25

StorQuest is my go to for storage in the Bay Area. Everyone in the office is awesome to work with: Tyler, Jerome and everyone else I have met are always willing to help and do an exceptional job. Thanks StorQuest & team!

sc
Review №26

Very clean and secure. Everybody was very professional. I would highly recommend to anyone looking for self storage! A+ .

Ch
Review №27

Big shout out to Taylor who has been great setting up the units and who went way beyond allowing me to move my items quickly.

Mi
Review №28

Storing at Storquest Redwood City has been a great experience! The team is outstanding and very knowledgeable. I feel like my stuff is safe and it’s very easy to access! Great place

Ka
Review №29

Everything here was clean and easy. People were pleasant. Worked out great for us.

Ra
Review №30

Professional people, great service and great prices. I use this place all the time to store my tools. Safe and clean place.

da
Review №31

Very friendly and professional. The units and facility are clean and well lit. I have stored household items, an RV and wine. I would use them again without hesitation and highly recommend this company.

No
Review №32

The Manager Jermaine Witherspoon always greets his customers with a smile and with professionalism. We have known Jermaine to always give 100% of himself and he knows what a customer wants and needs and and will go out of his way to ensure he provides the best pricing for the need.We recommend Storquest Self Storage for your personal needs and the Manager Jermaine will be there to make sure you receive just that.Henry and Norma Jones

St
Review №33

Great friendly informative service. It was fast and easy getting setup with my unit. Building is clean and up-kept well

Mi
Review №34

Excellent customer service. Facility is super clean. Jermaine is the best!!

Iz
Review №35

5 stars!! Wow this place is amazing ! Janelle is incredible she had great customer service she was truly a huge she made the process quick and easy and very patient with me.!

Re
Review №36

Janelle was polite and informative. The options were simple and sign up was quick.

Lo
Review №37

Came here last minute for some moving supplies and it was a nice and fast experience. Jermaine rocks!

Ch
Review №38

I had a horrible experience dealing with this place. I am a travel nurse, working in the bay. I was at the end of my contract and was heading home to Arizona for a few weeks, in between assignments. I needed to store my travel trailer, which I live in while I am out here working. I had made a reservation weeks in advance to store my travel trailer here. When I arrived to drop it off, the front desk Started the rental process. After being there for about 15 min she tells me the space size I rented does not exist. That the call center doesn’t have a correct listing of their spaces. I had made my reservation through the call center. So she offered me a larger space, For the listed price. I spoke to the manager, he wouldn’t give me a discount or rent it for the same rate as my original reserved space. I thought this would be appropriate due to the mix up and I was only storing my trailer for 2 weeks but still paying for the whole month, but he wouldn’t. Since I was on my way home, I choose to rent the bigger space. Then about 20 min later the front desk rep tells me there is a vehicle parked in that space and will have to call a tow truck. They couldn’t tell me how long that would take. I spoke to the manager again and he tells me that the spot she offered me was already rented and that the front desk rep didn’t know. I began to cry because I made my reservation in a timely manor, I had been over worked taking care of covid patients and I just wanted to get home! I was stuck with nowhere to store my trailer and I had a flight scheduled in 5 hours. I explained this to the manager and he could care less. He was not compassionate at all he wouldn’t offer me a discount and just try to rent me two separate spots totaling to almost $500. I started calling around and found a space at self storage in Belmont and they were great. I told them my situation and they were able to accommodate my needs. Thank you self storage! Stay away from this horribly ran establishment.

Be
Review №39

Super nice and helpful as well as easy to deal with. Great experience renting a space for our RV

Be
Review №40

Janelle made the process super easy! She gave us free boxes and is super nice and polite! 5 stars, would recommend this facility to everyone!

Jc
Review №41

Very friendly staff. And competitive prices. Truly would recommend this storage place.

Pe
Review №42

Great experience ever never is a doll moment with them really efficient and reliable.

Z0
Review №43

StoreQuest is the place to go! They have great customer service, all my questions were answered by Jermaine which was a great big help. I would highly recomend StoreQuest facility.

Ju
Review №44

This is a very well located storage facility right off 101, and easy to get to for most mid-peninsula residents. Janelle was super-professional to deal with, polite and knowledgeable! I highly recommend this place for storage!

Ka
Review №45

Great service and easy process to get my unit and access. We were in need of storage for a travel trailer and called Storquest off a recommendation of a local storage center. Best referral ever! They not only had a spot but let us view it before committing and then didn’t make us sign or pay anything until we moved the trailer in. The process was fast and accommodating! Thank you Storquest team!

El
Review №46

I rented a locker today with Janelle at Collection 55 the wine storage on the property. She was really helpful, knowledgeable and easy work with. Thank you again Janelle.

Ca
Review №47

Made my moving experience very easy. Tyler and Jermaine were super helpful. Clean facility and very secure. I would highly recommend it for anyone who needs storage!

Ar
Review №48

Cleanest storage facility Ive seen yet. Thanks janelle and Germaine both were very helpful and pleasant even those i did not rent with them. Thanks again guys.

mi
Review №49

Super simple, great customer service. Affordable promotions and convenient location to Hwy 101.

Br
Review №50

This facility is great and Ive only had a positive experience with them! Janelle helped me with all my questions and provided excellent customer service! I will recommend to my friends and family!

Pa
Review №51

Great place to store a few Items . Staff is pleasant and friendly.Thanks Jermaine

Da
Review №52

Great place. Awesome service.

Ci
Review №53

The cleanest most organized storage facility around.

Je
Review №54

Great fast service! A clean and secure facility!

Ja
Review №55

Great location, friendly staff, reasonable rates--will rent here again in the future.

Da
Review №56

With the purchase of this facility by StorQuest, I was concerned that things might change...and they have...for the better! Still the best storage facility in Bay Area. Ive been a customer for over 5 years and used them to storage boating equipment, boats and personal storage. Great facility which is super secure, clean and modern. Their pricing is competitive and Tyler and the entire staff are extremely helpful. Storquest is constantly investing in new technology and site improvements. Professionally operated...HIGHLY recommended.Update...my storage needs have changed and Ive moved out. This a awesome, well managed storage facility. The store manager Jermaine and assistant Tyler are a great, professional, detailed orientated team. Ill definitely return in the future.Thanks for a tremendous experience.

Ra
Review №57

I was supposed to move in at the Public Storage down the street from this facility today. I walked in and the service was awful. So I decided to stop at StorQuest to see what they have to offer. I am 100% satisfied with the service I received and moving in a couple hours! Fantastic customer service and beautiful clean facility.

ro
Review №58

Great customer service.. thank you Janelle Z.

Jo
Review №59

Very helpful, made renting a storage unit very easy. Tyler and Jermaine knew what they were talking about. super clean facility. Im confident in my decision to go with Storquest👍

Li
Review №60

Just getting moved in. Really nice and helpful staff. Clean, well maintained facility.

Ca
Review №61

Want to say how impressed I was when calling sun & having Tyler & Janelle answer all my questions & more!! Very knowledgeable & friendly. Definitely will use in upcoming move.

C
Review №62

Easy to work with and professional.

Gr
Review №63

Tyler Rowe helped did a super, very professional job helping me with my storage needs😃They run a clean and acomidating business and I would recommend StorQuest to all my friends😎

Ja
Review №64

Very clean facility as well as awesome customer support! Jermaine and Tyler are super nice guys and very helpful!:))

Di
Review №65

Janelle and jermaine were a big help. Quick friendly service and clean facility. Thanks again!

Li
Review №66

Janelle showed very good customer service and helped me alot. Thank you so much ! Definitely recommending to my family & friends!

Jo
Review №67

I would recommend all my Family and friends to be part of storquest self storage here in Redwood city .they have the best storage and staff, I would like to Give 5 stars to Ms.Janelle M.Zuno for her excellent job and expertise..

Ky
Review №68

I had a great experience at seaport storage. I especially liked the secure entrance and the fact it was a little off the beaten path so it felt safer and less traffic surrounding the area made me feel more confident my RV would not be broken into when I dont check on it for months at a time. A+ service.

jo
Review №69

Great experience with Storquest storage,excellent service,highly recommended

Ni
Review №70

Janelle was a great help and very informative.

Ma
Review №71

Awesome guys, great place to store your valuables. Highly recommend!

Gr
Review №72

Awesome and knowledgeable service from Tyler Rowe! A great experience! I would recommend Storquest to everyone.Great rates,friendly staff,great location.Thanks Tyler👌

An
Review №73

I’ve had storage units at a few facilities and this facility is by far the best. The facility is always clean and the staff are always willing to help. Honestly the best storage in town.

An
Review №74

Great service thanks to the whole team

Ka
Review №75

Jermaine and his crew are the best.

ma
Review №76

Tyler was super personable—providing excellent customer service throughout our facility tour & RV space rental process...Thank you,JP & Malia

Pa
Review №77

Really nice folks who work at the front desk and very clean facilities.

Sa
Review №78

Front desk was extremely friendly and helpful! They took the time to make sure all my new paper work was updated since they are now another company and they were able to answer all my questions:)

Ar
Review №79

Thanx janelle!

ro
Review №80

I have been a customer forevever and have seen alot of changes over the years .Jennette ran the place and did a good job, she actually did two different jobs for the owner and still kept on top of things .Now stor quest has taken over management and Asia was there managing and training new people as well as running her store in oakland.She was knowledgeable and helpful with the new rules and policies, as well as being a quality person .Now the 2 guys taking care of things there are also informative,helpfull and have alot of energy which get things done quickly.I would recommend this place to anyone thats looking to rent a storage unit .Uncomplicated and easy to deal with staff .5 star is my rating

Fe
Review №81

Thanks Janelle you were a big hella especially during this time. I hope this helps! Thanks again.

Pi
Review №82

This is the nicest self storage facility in the area. Very clean and has good security measures.

An
Review №83

Tyler and Jermaine were super helpful! Cleanest facility I looked at.

Ma
Review №84

I can’t do any better than this storage facility

Os
Review №85

Very professional and nice people, They know what their doing and they will provide excellent service, I highly recommend this place to store your things !

Me
Review №86

Tyler and Janelle stayed late to help us out with finding a storage spot and getting the packing supplies we needed!

Ra
Review №87

Great customer service. Thanks Tyler !

Su
Review №88

Great experience and easy set up. Great for storing almost anything!

H
Review №89

Excellent prices, excellent customer service. Justin the Manager is a stand up man, Thank you so much! This place is the best!

To
Review №90

Awesome premium storage facility at affordable rates and pretty easy to access. Excellent customer service too, and staff is really friendly and flexible/understanding. Thanks Justin and Nikko

Ni
Review №91

We worked with Jermaine and he is amazing! Definitely recommend this facility for your storage needs!

A'
Review №92

One of the nicest storage facilities Ive been to. Very nice people that i encountered on a Saturday.

An
Review №93

Clean facility and friendly staff. Thanks janelle

Ma
Review №94

This is the guy with the knowledge. You need something, he can find it.

Ch
Review №95

Seaport Storage in Tampa is OUTSTANDING!! Mike at Seaport Storage went out of his way to provide us great customer service! As we were driving to Tampa from Northern VA on a Friday, he was able to email us all necessary paperwork and help us finalizing move-in for Saturday even though the office is closed over the weekend. Mikes ability to assist us in coordinating a weekend move-in helped tremendously as we were able to keep our stuff closely located to our new apartment in Channelside. The cleanliness of the facility and ease of access was superb! I highly recommend using Seaport Storage for any storage needs in the Downtown Tampa/Channelside area!

ar
Review №96

Janelle and Aj were very helpful thanks!

Br
Review №97

These guys have awesome service!

Ju
Review №98

Very professional services, state of art facilities

in
Review №99

Awesome experience helpful staff clean facility

Dm
Review №100

Great service!

Information
22 Photos
100 Comments
4.6 Rating
  • Address:1703 E Bayshore Rd, Redwood City, CA 94063, United States
  • Site:https://storquest.com/self-storage/ca/redwood-city/9122//?utm_source=GMB&utm_medium=organic
  • Phone:+1 650-268-4770
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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