I came in with a Toyota Corolla, and the team at Five Points REALLY helped me out. They provided excellent service and didnt overcharge me, even though they went above and beyond. 10/10 Will recommend to everyone.
Make waiting for about an hour,was no busy for smog check it usually takes 15 smog check.
Great. Love this place. They tend to over-estimate the time to complete the job. However, I’d good with that.
I called regarding vibration on my steering wheel. I bought a vehicle with after market wheels. I called the shop and the gentleman I spoke to said call the wheel company we dont trouble shoot things like that because its to much of a hassle taking things off and on the vehicle?? So its a wheel and tire shop but you wont trouble shoot the problems? This is what I mean customer service doesnt mean squat now a days. How ridiculous is that its to much of a hassle for them to even try.
Easy to get in, quick clean work, lots of attention to important details plus excellent pricing.
Service and communication were superb! Thanks Ramon!
Ive been meaning to update my review for a while. Five Points Tire has gone above and beyond to ensure my experiences with them were pleasant ones. I had some pretty extensive repairs done to two of my vehicles there (An entire rear end one and some moderate suspension/alignment work on the other). Unsolicited, I recieved a call from Vic at Five Points. He wanted to thank me for my business and to make sure both my vehicles were operating to my satisfaction. Its because of excellent work, reasonable prices, and an appreciation for their customers that dictates a five star rating for Five Points Tire.
The employees make you think they care about your car but they dont! I rather goto jiffy lube! Will not recommend this place to anyone!
Went here to see about having some uneven tires shaved. Got an honest opinion and a better deal on a new set of tires balanced and installed in record time. I drove 45 minutes just to go here and it was worth it. Appreciated the honesty and help not to mention the beyond speedy service. Will return in the future.
Friendly people, they get the job done quickly and efficiently at reasonable price. Highly recommend.
This place is awesome! Great people, Great prices and Great service! I came in to get my tires checked, and they were so helpful! I also found out that they now do all kinds of automotive work. I think I found my new mechanic!
Wed live in a different world if every business was run this well! I was calling from out of town with a need that was very important to me but did not represent a lot of money for these guys. Honestly, the type of job that most places would turn away as not being worth their trouble. Not here. Manny was extremely helpful throughout the process. I would highly recommend these guys to anyone looking for friendly staff, fair pricing and above all excellent quality of work!
Five Points Tire was referred to me by a friend who has done major work here in the past. Vic and Tim are the men to see to get you all started with what you need to get your car back on the road safe.As for me, I came in for new tires this morning and they got it done in lickety-split time. Also, I appreciate the concerns they have for me and the life of my car and suggested I get my oil change done ASAP, which I knew of and procrastinated. Love it!It may be a distance for me to drive to Redwood City to get any service done on my cars, but no big deal because it’s worth it. Victor and his crew gave me a great first impression of them and the work they do. They definitely take pride in the work they all specialize in. I’ll be referring Five Points Tire from now on. Thanks again, Victor!!! See you for my oil change late this week!
Came down there for an oil service. The shop checked out my vehicle noticed it needed brakes and tires. They got the job done same day and gave me a great deal. They also offer rides to your home or work and free tire rotations. they now have a customer for life!!!
Great shop! The brakes on my Suburban needed replacing, it was done even before I finished my complementary donut! Great prices!Thank you Victor and Sal!
Was there Monday for a set of tires, found out I needed brakes and had a leaking steering rack. Victor Explained to me what was going on, gave me an estimate, and we set up an appointment to get the work done. Victor very professional in explaining to me what was going and didn’t push me to have anything repaired! Great shop, Great experience! Will return!
Thank you 5 point tires. I brought my car in for an alignment, tire rotation, brake check, and oil change. The service exceeded my expectations. My car was done in a very timely manner. I will be coming back for all my needs with my car.Thank you five points
Honest. Fair prices. Good work. What else would you ever want out of a simple tire joint?
Not sure what happened to the quality, expected the new owners to maintain it. Our family has been bringing lots of cars here forever, and I trusted these guys to keep me safe and on the road. 2 visits this year, both disappointments. Brought my car in for tire rotation, had them check my brakes too. They told me I had plenty of wear left. 2 months later I had to replace rotors because the brakes were shot. Last week I brought them a tire that was leaking. They found a bolt, said it was fine and repaired. Tonight I came out from work to a totally flat tire, got to call AAA for help. Ill order new tires this week, but dont know why Id come back here.
They get the job done quickly at a fair price.
Great prices on tires and wonderful customer service!
I got a 4 inch lift kit done here as well as a brand new set of 33s for my 2014 F-150.Theses guys only took a day and a half to get me set up and the quality of service was excellent!I would definitely recommend this place to anyone who needs any sort of truck work done.
Guys are knowledgeable, fair priced, and you get what you pay for! They have been in the business since 1964, staff is great, waiting area is clean, free Wifi, free coffee daily, free donuts on Thursdays and Saturdays.
Went to this establishment based on the positive reviews on Yelp. Spent 5 hours in their waiting room. New tires led to new brakes that led to a faulty speed sensor for the ABS system. Granted, the original time estimate went out the window with the added issues, but the owner, Victor, treated me, the customer, as if I was responsible for the delay. When the car was finally ready to go, I paid for the service ($1,285) and did not get a thank you for your business or an apology that it took so long. I will never go back to this establishment and certainly hope that if you want to feel like you are an important customer, that you stay away as well. Every customer that spends that kind of money for service deserves a Thank You. Dont you?
Great service honest shop very reasonable prices. They do everything to your car from tires brakes and more
The folks there are very knowledgeable and competent, and they have been very nice the few times I have had my tires serviced
Great shop, Great service, Great prices, Great staff, need I say more. Been a loyal customer for years, and wont go anywhere else.
Called this place BEFORE I drove there to ask how much and alignment was. I was told on phone to come in to have the car checked. When I arrived I walked in and told them I just called about an alignment. One of the guys looked outside to my car and then proceeded to tell me I need an appointment for an alignment when there was no car on the alignment rack. They werent busy either, only one car was being worked on at the time I arrived and left. I honestly felt like the guy didnt want to help me. He didnt ask any further questions regarding the car or what was wrong, just that I need an appointment.
Good guys, fast service and theyre willing to work with you on pricing
Got four Pirelli tires, Victor was amazing and told me about the rebate. Great customer service, great waiting area, great prices!
They could have charged me a lot of money for a problem that wasnt there. I dropped off my truck to fix the front end, and it ended up being something else. They could have not told me and I would have never known.
Great service and prices, Victor and Mike are great people
Honest mechanic fair prices
Dont trust this place, they are scammers!they are cheating, dont believe them,thanks.
Not sure if these guys even want to sell, so hard to get a thorough quote from them its like eh i dont need your buisnees
Look like decent guys to do the job, though quote of new tires was on a pricy end of the spectrum
Always recommend Five Points for tires and brake work. Fast service and good prices.
Great owner and they know everything.
Amazing shop, Victor is the one to ask for.
Fast, honest, efficient, nice and a fair price
Fast service. Ok prices.
Tell Victor that Nick the stucco guy sent you!
Great place, friendly helpful staff, good selection
Friendly, helpful, fair pricing.
Good no problems
Not the same great shop after management change.
Fast, nice, and reasonable price
Great choice of tires
Exceptional Service
Best customer satisfaction! !!
Good place
Super fast