Best one-stop-shop for shipping in Rapid City. Staff went above and beyond to help ship several items, some of which were awkward in size. They were patient and took great care with my items. They also went the extraile to make sure that my things were packed securely while also being mindful of shipping costs. Everyone here is a shipping wizard.

Yes Always excellent attention. Great service.Thanks Mr. Andrew, Your help with notarization and shipping is very valuable. Congratulations.⭐⭐⭐⭐⭐🥇

Hannah went above and beyond to ensure a handmade picture was safe from SD to AZ. I was worried about it being damaged and she gave me all the options and helped with making informed decisions to ensure that the picture made in 1977 by my mom will arrive safely. She even said she would make sure that the packaging would protect it.THANKS HANNAH FOR GOING ABOVE AND BEYOND!!!!!!!!!!!

I wish I could give them more stars!! The employees at this location MAKE this business!! There isnt a bad one in the bunch!! I honestly never ship from a UPS Store as I have my own UPS account and its much cheaper that way, but if you have printing and graphic needs, THIS is where you need to go!! Not only are the employees kind, professional, always upbeat and just plain fun to work with, they have some of the most wonderfully talented graphics people Ive come across! A super HUGE thanks to Andrew for helping me with a project I was very frustrated with! He did in 5 minutes what I couldnt accomplish in 3 weeks!! I LOVE this place! The PEOPLE are the BEST!!

Had to get some closing documents notarized, while I was driving cross country and was worried about finding a safe and competent location. I met with Andrew and he was excellent! He helped me and my wife through each step and even after my settlement company made a mistake he was able to help me quickly fix the problem. Highly recommend!

I, the co-owner of Graceful Touch massage therapy, have driven out of my way to go to this specific UPS store.In fact, I remember being clear across town and right next to another similar place. Only about 2 blocks away.What did I do?I passed right by that other store and drove clear across town to this location.Why?It isnt because of their service which offers high quality value at every turn.It isnt because of their communication which is of stellar quality.It isnt even because they are more affordable, because sometimes such is not the case.It is because of their exceptional friendliness and smiles.Makes my day and yours too if you stop by.//////////////Response to 1.28.2020 reply.Yes... yes we do. :)

The workers are very slow. Rather than help me and take my package, they (slowly) taped packages and generally looked like they were lolligagging. I was willing to overlook that, but then after waiting 5-10 minutes, one of the girls ignored me and asked someone who had just walked in if they needed help -- totally skipping me.

Went to this location today and I must have that I had the best experience ever! The staff was truly amazing. Went above and beyond helping me today. In my years, I would say this was my best customer service experience. Good job UPS Haines!

Customers BEWARE, weigh your packages before going to this store. Constantly over charged for weight of package. I had it weighed at post office then took it to this UPS store and again they said it was two pounds more than it actually was. Some one needs to investigate this place. As they do this all the time. Extra weight is extra dollars out of our pockets to line theirs. BEWARE

Friendly and fast service.

I had a very delicate item to ship and it was a weird shape. They took it from me, packaged it, my sister called me today and said it arrived in perfect condition. Thank you!!

Inclusive businessI use UPS a lot for my publishing/promotional/business needs. The store on Haines does such a great job of working with me as a Deaf customer.The manager is incredible. He knows Im Deaf and always looks right at me, speaks clearly without being condecending, gestures some things and if we hit a snag will write things out for me. I appreciate his patience and respect for me as a customer. He admittedly doesnt sign but his respect and patience makes me return to his store. His employees are respectful too and Im able to get my printing/publishing/copying needs taken care of without hassle delay or stress. Thank you!Five stars and #Deaffriendly.

They were great with helping us figure out of we could send a rocking chair by freight and mailing multiple boxes to different states. Super helpful!

I frequently use this branch to print high quality promotional posters and handbills. The staff here is very knowledgeable and friendly. Prices are reasonable too.

Super helpful employees. Its more than just mailing here - they print and make copies too as needed among other useful services.

The staff went above and beyond. Helped us to make sure our luggage was not overweight before heading to the airport. Thank you!!

Less then helpful to fix their mistake. Blame their mess ups on Rally week and now my sons birthday present is just lost and they have no idea because it was the Sturgis rally. Nice job A for effort!

Exceptionally helpful staff!!! They helped make a challenging packing/shipping task easy and stress-free!

Quick pickup for a package that UPS couldnt leave at the house. Friendly staff that was quick and helpful!

Very good service helpful staff

Friendly staff. Great experience. Our package was delivered without any problem.

The staff are super helpful and efficient.

Awesome and efficient service!!!