user
NAPA Auto Parts - Prairie Auto Parts of Rapid City Westside
631 Deadwood Ave, Rapid City, SD 57702, United States
Appearance
NAPA Auto Parts - Prairie Auto Parts of Rapid City Westside
Comments
Sh
Review β„–1

These guys are always pleasant to deal with. Any issues that we ever have with parts, they are always willing to work with us to get the parts we need. Great job guys πŸ’š

Si
Review β„–2

Had what I needed, and more shop supplies available than expected, oughta go more often. πŸ‘

Ca
Review β„–3

Fast friendly service and they had my part.

Je
Review β„–4

The staff at NAPA are always friendly and helpful. I choose them because of their quality parts and great customer service!

Gr
Review β„–5

I just needed a fuse but I got service like I was buying the whole store! Very helpful and friendly. I just found my go to parts place!

Je
Review β„–6

I called today, heading into a blizzard, asked if they were open to purchase a specific item for my truck. They said yes. It took me an hour to get there. When i arrived, they knew who i was and i felt they stayed open just to help me. I cannot express my level of appreciation for this service. 1000 percent appreciated. And amazing customer service by all.

Mi
Review β„–7

I checked out a couple of places before I went to Napa he helped didnt know what they were doing so when I got to Napa they knew exactly what I needed how to do it and what tools were there and they werent that overpriced at all Yep this is the place to go if you want to get the real deal and no confusion just straight-out Professional Knowledge

No
Review β„–8

Very helpful salesmen. It can be overwhelming to try to find the exact part youre looking for, but the guys at the counter can find it in a jiffy. Very reasonable prices for my needs and everyone is friendly and puts customer service as a priority.

Sa
Review β„–9

Helpful people behind the counter, lots of tools and parts. They dont usually have a wait because they have like 4 counter spots.

Be
Review β„–10

Out of all the parts stores I would say Napa always has the most knowledgeable counter people. Good prices to.

De
Review β„–11

Just started a class on asbestos abatement and it seems to be a comprehensive, professional organization.

le
Review β„–12

So very helpful, they even stayed late so we could replace a part because we were out of town and had nowhere to go.

St
Review β„–13

I stopped in to pick up a part for my dad, who had called the night before so the part was being held. The guy who took care of me ( I didnt get his name but my receipt says enployee #5) was extremely rude and acted like I was stupid.. then he looked on the computer and it was exactly like I had told him. It was a cash sale for a business so it was supposed to be discounted but being a dumb girl it wasnt. I will never do business there again, and will encourage everyone i know to do the same.

Od
Review β„–14

Great service, true quality service, experienced knowledgeable staff with great manners and friendly customer service

Ri
Review β„–15

Great place to get your automotive needs and advice. Knowledgeable staff!

Te
Review β„–16

They usually have the parts I need, but their reps need to work on their customer service skills.

Ma
Review β„–17

Super helpful & always have what I need in stock

Ju
Review β„–18

Normally NAPA employees are knowledgeable and helpful, unfortunately was only redirected to purchase a book in which they did not have and was the only assistance provided. Not the quality and customer service I have known from NAPA.

Ty
Review β„–19

Always helpful

Da
Review β„–20

Staff is friendly, knowledgeable and helpful. They always have the parts you need.

Sa
Review β„–21

If you have questions Tom has answers, great auto parts store

Br
Review β„–22

I constantly expect the service that I DO RECIEVE @OReilly. The employees at THIS Napa (Deadwood Ave) are rude and act like my business in an inconvenience.

Je
Review β„–23

Hoover at Napa on Deadwood ave, is one of the best parts guys Ive dealt with. The guy actually knows parts!

Ph
Review β„–24

They have great inventory but very spendy, no bargains.

Br
Review β„–25

Quick and customer service was excellent.

th
Review β„–26

Great place, knowledgeable personal . Large inventory of parts.

Cu
Review β„–27

NAPA know how! I cant get anything done with out them. Keenan Angel and all the pros at Johnson Machine always take care of me and my professional needs.

ZA
Review β„–28

They dont know sicem from go get em.

Se
Review β„–29

Have a machine shop and good people working the counters

Ke
Review β„–30

Great Store, nice layout, good customer service, friendly staff

Fa
Review β„–31

Very friendly and helpful staff

Jo
Review β„–32

Good service and help.

He
Review β„–33

This place is really good

Do
Review β„–34

They have what you need.

Co
Review β„–35

Best napa in town

Ch
Review β„–36

They have what I needed, just like always!

Lo
Review β„–37

Thanks for the attention.

Wy
Review β„–38

Friendly and helpful

Je
Review β„–39

Friendly staff

Da
Review β„–40

Knowledgeable

Information
5 Photos
40 Comments
4.3 Rating
  • Address:631 Deadwood Ave, Rapid City, SD 57702, United States
  • Site:https://napaonline.com/en/sd/rapid-city/store/27220?cid=pl_yext_jobber_PrairieAutoPartsOfRapidCityWestside_27220
  • Phone:+1 605-343-2213
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:8AM–5PM
Service options
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations