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Monark Premium Appliance
11340 White Rock Rd #150, Rancho Cordova, CA 95742, United States
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Monark Premium Appliance

Comments
Ka
Review №1

My sales representative Steve Grant was great to work with. He provided all the information I needed and was patient with my concerns and questions.It was overall a great experience. I’ll be using Monark again.

Ma
Review №2

The entire team was, and continues to be, the absolute best! What most people do not appreciate is that Customer Service is what most people desire. Of course, price plays a big part, but not at the cost of support and helpfulness. This team is extremely engaged and involved. You can count on them to provide the best Customer Service. TY - Matt and Jana

Gl
Review №3

Beautiful showroom, Beautiful appliances, awesome NKBA/NARI event hosts!

Ch
Review №4

We received excellent service from Monark, both a year ago while we were doing a kitchen remodel, and again recently when we purchased a countertop oven and some accessories for our major appliances. The sales staff were courteous and professional, and got back to us right away every time we had a question.

Kr
Review №5

Monark provided a great price and their customer service is outstanding!! Thank you! I’m excited to get all my new kitchen appliances installed!!

St
Review №6

They were extremely helpful and walked us through the entire purchase.

tr
Review №7

I have been talking with Monarch for over a year while waiting for a project to be ready for the appliances. Roger Bivens has been available and on it anytime I had any questions. They have exceeded my expectations with their customer service. Highly recommend Monarch.

H.
Review №8

Great professional service! Ive purchased appliances from Monark three times and each time worked with Roger Bivens. He always provides quotes in a timely and professional manner and suggests great products based on what Im looking for - hes very knowledgeable about the products. Excellent customer service!

Te
Review №9

This place is amazing!!! Roger was so knowledgeable about all the appliances and I received a complete education on induction cooktops!! Highly recommend.

Fa
Review №10

I had awful experience they are not honest people, i don’t recommend Steve the sales person and the owner or their manger.Steve was my sales person I bought Wolff cooktop and 2 ovens and a hood, he sold a natural gas cook top for me, he never asked me if I have propane or natural gas I paid a lot of money,the installer found out it’s not compatible because it’s not propane I called Steve back and forth he refused to take it back and his manger called me to pay for adaptor to the burners it cost $78 each, at this point I didn’t care the job on hold until we figure out the cook top,it end up the adapter will take 6 months to be sent,I called Steve back and sometimes he doesn’t answer his call, I told him we paid a lot of money for the appliances and you don’t want to take responsibility for your mistake that you never asked me what kind of gas do I have

Al
Review №11

Affordable and reliable company with a GORGEOUS Showroom. Im not sure what has happened in the past, but give Monark in Sacramento a fair shot. They really went above and beyond for my girlfriend and I.

Is
Review №12

Im a delivery driver and I was cut off by one of their own delivery drivers in the worst of ways. He was driving a 30ft + commercial truck and accelerated extremely fast to beat me to the stop sign when he couldve slowed down and set himself behind me but in this guys mind he would rather attempt to run somebody off the road rather than be safe, courteous to others and his companys integrity. He was literally two turns away from being in his receiving department and couldnt keep his wits any longer. Im disappointed in his actions and the companys lack of choices in their drivers.

Ma
Review №13

Worst company ever. They just delivered a fridge to my property left it in the unit in the box and never hauled away the old one. If I made the big decisions I would not use this company for any reason.

To
Review №14

My wife and I purchased a ventahood and extension from Monark. When we received the extension it was scratched. When we asked monark to replace the item they refused and said it was a floor model. On the invoice it states nowhere that the item was a floor model nor did my wife and I ask to purchase a floor model. The sales person Steve has avoided phone calls and has passed the problem to the rep for ventahood, who has also not returned any phone calls. I would avoid Monark.

Ju
Review №15

Horrible!!!! I have been waiting literally 4 months for my refrigerator to be delivered. Employees have hung up on me more than once. DO NOT DO BUSINESS WITH THIS COMPANY!

Ka
Review №16

Rude salesmen that smell like cigarette smoke.

Br
Review №17

Meow!

Information
32 Photos
17 Comments
3.1 Rating
  • Address:11340 White Rock Rd #150, Rancho Cordova, CA 95742, United States
  • Site:https://monarkhome.com/high-end-kitchen-appliances-showrooms/sacramento/
  • Phone:+1 916-515-0525
Categories
  • Appliance store
  • Home improvement store
  • Kitchen remodeler
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–3PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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