Says they are open online, but when I went to the mall, the security guard informed that they open whenever they feel like it.

Saturday afternoon weekend school shopping busy busy mall traffic. I decided dad needs a new cap . Always New York Yankees 7-3/8. So I went to grab it. Young man walks up greets “do u have a mask “ no I do not? Do you have one I can wear ? He decides to laugh. Ask me to leave. His mask hanging around the chin area. So I pointed that out. My wife walks up and points out a few other young girls with no mask. So my wife takes cap and stands in line . Mean while cashiers are asking 4 diff customers to step around her . They refused to do service. Wife pretty upset! Yes we are white family with no masks on. Yes the store African American employees. If they were making a white /black situation excellent job. Absolutely embarrassed store client tell from What I could tell was 98% African American. I Diff need videos, cell phone footage .

Nicest people in here especially the embroidery guy! So friendly!

Worse store everI walk in to get some embroidery doneThe guys it’s taking to me and talking to his browns at the same time I ask for him to show me how it will looked on the computer for the hatHe only replied it will look the same way you wanted rigth and keep talking to his girl friend after 35 minutes I walk in and gave me the hat I was so mad I walk off with the hat all mast up exactly what I didn’t wanted just because he was not taking care of customer just talking to his friendWorse worse I understand that this mall it’s going down hill because of the type of people going there but that doesn’t mean we all the sameVery trash customer service never again never

If your style is capping (Wearing Hats) this store is for you . Urban stylist hats,store for the culture.

Rushed the embroidery of my hat and then lied about why it was sloppy

It was awesome they had exactly what I needed! Excellent customer service

I was looking for a specific shape. I couldnt find it. But the selection is excellent if youre looking for major or local teams. Very limited in other areas, though thats understandable.

It’s a nice store but they are constantly closed. Either the person is late fore their shift or they will “go get something to eat” but they’re gone for two hours. They are closed at least 80% of the time. The staff is very lazy.

Drive an hour and a half because the hours say that this location is open... Got there at 11:10, gate is closed and no hours posted on the gate, called the store several times and no answer. My husband was NOT happy. If your guna change your hours it could at least be posted SOMEWHERE.

Nice selection, staff was friendly, I got three hats as they were having a buy two get one free sale!

Good selection. Helpful staff.

Sometimes they have what you want, for more exclusive hats shop online

Great place to get a hat, custom, name brand, trucker, all around great cap for reasonable prices

Would like to see a selection of milb baseball teams in the area.

So much variaty. The salesman helped us out and had a lot of patience

It would be nice for them to know something about orders and tracking them. Will not be ordering from them again

Great place for hats. They carry mostly regional sports accessories.

Stylish hats, cool people working there. I always feel better popping in

Great hats, me and my boyfriend found our hat and personalized it

You can get your name on your hat. Perfect

Nice store, helpful young man that helped me.

Lots of hats to choose from. Nice staff tonight.

Did not have the teams I was looking for merchandise. The girl working the floor was unsure what teams she even had in the store this was black Friday which should have been more knowledable to assist customers looking for deals.

Great service, friendly staff, always have the right sizes in stock. Will shop again!

Decent prices and okay selection.

My son loves that place.

Nice prices

Got the best selection of hats

Plenty of hats to choose from, they even offer in store etching with a machine they have.

Great store.

Hat store

Is good

Hmmm 🤔