I love my furniture but when a payment is a week late especially during a pandemic and after notifying them I got a new job and my payment period changed they still constantly called and came by my house .It is absolutely ridiculous to taunt people for money and bang on their doors for 15 minute periods multiple times a day as if you’re the police . This is the worst place to rent from and it’s inappropriate to come by peoples house and really not safe now a days you all should really think about changing that for your own safety because everyone is not kind and will not take banging on their doors nicely . In other words they like to try to intimidate you into paying. If I could leave zero stars I would, this place is the worst. Like others said go to another location.
By far the worst costumer service Ive experienced in a while. Staff is very unprofessional. Excessive calling reminding you to make your payment, leaving msg (in spanish and english) that are not understandable due to them speaking so fast . Ive used RaCmany time, but this location needs way more customer service orientation.
This is possibly the worst location RAC has to offer. The management and staff are a bunch of lazy and irresponsible group of people, and the store manager, Carolina, is nothing more than an unprofessional liar. RAC overall is a great company and plan to use them again in the future but I will most definitely will not be using this location whatsoever.
The staff very badly give you false information so that you pay more than what is due, I will never buy something in that store again