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PC-MAX
3029 Capital Blvd #111, Raleigh, NC 27604, United States
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PC-MAX
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Et
Review №1

I took my laptop to PC-Max and was a bit worried because I needed it for online coursework. Alex was extremely helpful and friendly. He not only took great care of my PC, but he also put me at ease while I was there. He shared some useful information and helpful hints, but not in a way that I felt being talked down to. In short, these guys did a great job and quickly. I had my laptop back in perfect shape by the next day!Thanks, PC-Max!! I will be sure to recommend any friends in need of PC repair to you guys!

Ha
Review №2

The guys that work here are awesome! Recently took a broken laptop when I couldnt figure out the issue myself. They kept me updated on the issues the whole time and even helped me get the ssd out of the laptop when we decided it wasnt worth fixing. Ill definitely be back whenever I need help with anything computer related.

Ch
Review №3

Excellent customer service and honesty about products here. Recently went in for a budget laptop. Told Alex my budget for the computer and he asked a few clarifying questions and gave me exactly what I needed. I definitely will be coming back to this store and I highly recommend it. Ive been using the refurbished laptop I bought for a day and it works very well. Thank you Alex, looking forward to doing business with you all again.

St
Review №4

Went in with an issue that I didnt understand and couldnt fix on my own. They were friendly and extremely knowledgeable they got me up and running asap. And to top it off extremely reasonably priced no gouging!!!!!!!!!! They have definitely earned my future business from me and my family.!!!!!!!!!

Da
Review №5

Fantastic place to get a computer repaired, looked at, sold or bought! Also has lots of useful knick-knacks, cords, keyboards, fans, etc. I would definitely recommend this place.

Ho
Review №6

Cannot thank Alex and Walker enough for the help today. I had to switch the cooler on my PC, and no longer had the brackets to mount the new cooler. They were able to pull some brackets off an old motherboard and save me 2 weeks of downtime. They then helped me install said cooler and a new SD. Incredible guys, and quite knowledgeable in their craft. Best place to go for Computer help.

te
Review №7

I custom built a PC for my brother-in-law but couldnt get it to start. They found the motherboard was incompatible and replaced it. All in all it was a quick turn around 2-3 days max and the cost plus labor was extremely reasonable. Theyre really reasonable and down to earth. Would highly recommend them to anyone looking for good work at a honest price.

Ca
Review №8

Extremely knowledgeable and friendly. Told them what I was looking for and they knew exactly what was needed with no trying to upsell. Highly recommend.

Be
Review №9

Super nice and easy to work with. Great customer service. Helped me out cleaning a disc. Will be back next time I have a computer issue.

Ga
Review №10

This place is awesome, quick and has the best repair prices. My Lenovo laptop was recently dropped and the screen blacked out by a child. They fixed the screen and get the laptop back up and running in 3 business days and the total cost was $26 dollars. What a deal! I highly recommend this company.

Ka
Review №11

The guys at PC-MAX are great! Honest and dependable service! I also appreciate the affordability of their services and their communication on my project.

Ja
Review №12

Went here awhile back to get a free diagnostic they were helpful and pretty quick to get back to me

Da
Review №13

Geek Squad wanted $200 and two days for what PC-MAX did for $20 in fifteen minutes. I will always come here for my computer needs moving forward. Thank you so much PC MAX!!!

Ma
Review №14

Walker is the absolute man - after buying a PC from Best Buy that was DOA, I went to PC MAX to see if they could give me a similar quote and it was honestly one of the greatest retail experiences Ive ever had. Walker was able to get me a better specd machine for less money. Couldnt ask for more.

Ch
Review №15

There is nowhere else in this city (or the cities around us) that I would even consider taking my PCs to. Walker is amazing. He is professional, he knows what hes doing, his estimates and repair prices are always extremely fair... the list of amazingly good things goes on. I use him for EVERYTHING computer related. I would go nowhere else. He is the best.After lightning fried a custom gaming PC that I spent months painstakingly building for my son, he sold me a replacement one from his shop and it has run like a dream. I couldnt believe how reasonable the price was! Ive needed a few minor tweaks since our purchase and he has been so incredibly kind and accommodating. Truly - I can not recommend Walker highly enough. Please save your money and your sanity and avoid the Big Box Geek Clubs. Support your local businesses and good people like this dude. He is absolutely the best!

Cl
Review №16

Just left PC-Max after struggling to figure out why my hard drives wouldnt be picked up. Problem found immediately. The guys were great to talk to and super knowledgeable. Couldnt recommend them enough!

Ja
Review №17

Called this store (12/18/2020 at 2:30pm) to see if they had a DVI-D to VGA adapter and sounded like I was on speaker or something. When I asked if they had one someone laughed at me. I ask the person on the phone if someone laughed at me and he said “yeah it was my coworker”. Will never call, contact, shop, or even go on their website ever again! I will do what ever it takes to get people to go somewhere else! Laugh at me again!

RD
Review №18

Very great service. Helped me out a lot highly recommended

Br
Review №19

Went in for a purchase, left with some really good advice.Seems like a super guy that I met on my voyage here. Very friendly, easy to understand and work with.Unfortunately, i was unable to make a purchase due to the parts i wanted being very old. The dude running the shop was quick to give me friendly advice, and information on how i could go about getting what i needed, quickly, and inexpensively.This kind of service is paramount, and super appreciated. If i end up needing work done to my computer, i will definitely be bringing it to these guys.

An
Review №20

These guys are honest and very helpful. I went in to get a quote to repair a laptop that had water damage. They ran diagnostics and quoted me for free. I decided not to do the repair and bought a new laptop from somewhere else. When I went in to pick up the old laptop, they volunteered to swap the hard drive out of the old laptop into the new one so I didnt lose any data or time, also for free. I also bought another used computer from them a few years ago, and it still runs great.

Pe
Review №21

PC-MAX did a great job solving a (strange) issue with my Dell laptop. Their initial diagnosis didnt solve the problem, but they didnt charge me for the part or time. In the end they had to replaced the motherboard and the total cost was very reasonable. Also their communication was outstanding throughout. The combination of their knowledge and professionalism makes them quite unique in comparison to another company I initially tried.

Iv
Review №22

Called and asked about a part being in stock, confirmed he had it in the store. I told him I was coming to get it. When I got there the store was closed for the day due to mental health break. Cant trust a business that wastes customers time. Not coming back

Ca
Review №23

You guys are the best - Sorry for the late review. Will be back soon!

Ka
Review №24

You wont find anyone BETTER! They are truly passionate about what they do and how they serve their clients. I went to there other locations prior to giving my business to PC-MAX. Dont be fooled by the other guys these guys are the best in town and know what they are doing and are fairly priced for the superb services they continue to provide. Signed off one satisfied happy client! Thanks PC Max for all that you do and for helping me resolve my computer needs in a timely manner.

Ka
Review №25

What an awesome place for computer repair or buying used computers. I took an older laptop in for repair for my mom and in less than 24 hours I got my computer back in excellent working condition. They are very honest and knowledgeable of computers and the cost is reasonable. I would recommend anyone to go here before they go to Geek Squad or any other computer repair place. Check them out you will not regret it!

AN
Review №26

Man these guys are awesome! they said 24-48 hrs and called me within 24! Had my computer up and running. Also their prices on PC and laptops are unbeatable!! and most if not all come with a 90 day warranty! Highly highly recommend! Will be returning for all repairs and purchases.

Ke
Review №27

A catastrophic Windows 10 update turned my very nice Lenovo laptop PC into a paper weight. I used my phone to search for a good place to go and came up with PC - MAX. On Wednesday afternoon of February, 2020 I took my computer in and Walker, who is a great guy, must have started working on it almost immediately! Friday he called with a diagnosis after checking out all the hardware and saving all my data. He recommended a new OS install. I gave him permission and had my computer and data back on Saturday afternoon after paying a more than reasonable charge! I stopped by on Monday to get him to tweak some things, called him several times to get his advice, and now my laptop is PERFECT - better than it was before!You cant go wrong if you go to PC - MAX and let Walker fix your computer!Ken

Co
Review №28

Fantastic service, great prices, and very professional staff. I cant recommend this place enough. Brought in a desktop for diagnostics, which are thorough and truly free. When no fixes were needed, there was no attempt to tack on any fees or sell me anything extra, and I left with some great advice as well. Without a doubt the best PC shop in Raleigh.

Ya
Review №29

Great experience. Had an issue with my MacBook Air not powering on; I had taken my laptop to an Apple store and not only did they quote me a higher price than PC Max, but they couldn’t back up my drive and turnaround time was ~2 weeks. PC Max was able to do the same repair job AND backed up my hard drive (Apple does not), at a much quicker time span, all for cheaper than Apple. Great staff that keeps you up to date on the repair process. 5 stars!

Me
Review №30

Awesome Service! Thank you. Bought hard drive, usb storage device, and some cool little speakers. Perfect for me.

Ca
Review №31

Called and was told I’d be attended immediately. Went in to exactly that. Had to update BIOS on motherboard on a new build and Walker hooked it right up. Very happy with service

Ma
Review №32

They were fast, efficient and did the correctly.I took my computer in to have it transferred to a new case. I could do the job myself but didnt want to spend my time off doing something so menial so I dropped it off at PC Max.A day later the job was done. The cable management was flawless! I was very happy with the job they did and the staff was polite and friendly.This place isnt too expensive but is more expensive than a couple of other places, but theres a reason why its the cheapest shop in Raleigh with 5 stars. They are fast and the customer service is worth it!

Sh
Review №33

I had a computer that no longer worked and I know nothing about fixing computers so I took it in hoping I may be able to sell it for parts. I met a wonderful guy name Walker, He suggested one possible fix and he was on the money. Within 5 min. my computer was up and running. He was so kind, professional and very patient with someone like myself who knew nothing about computers. I also noticed he was the only one there at the time and was busy but took all the time with me. Even answering the phone he would tell other customers he was busy and would return their call. I have already told so many people about this place and about Walker. He took so much time with me, explained everything and I could not be happier with him or the store. Thank you Walker, now when something happens I wont panic I will just come to see you!!!

De
Review №34

I was searching for a reasonable company to fix my laptop that Ive had for 7 years.. Did research and found PC Max.. I decided to give them a call. After talking to a tech, I took my laptop to them. It didnt take long, the price was right, and they were very polite and respectful.. I recommend them to anyone who want to keep their laptop or desktop.. Also, they reminded me that I could call them anytime.. I was so happy to keep my laptop and I dont have to buy a new one every two years.. I wanna say thank you PC Max and you will keep my business, I have 2 more computers to straighten out..

Se
Review №35

First visit guys helped me with a desktop I had finding a single fan 1050.....recently inquired about a pc purchase... They gave me pros and cons.... Then I saw the gaming laptop I wanted and within budget.... Im satisfied with the purchase and I get to play my games.Thanks

Ch
Review №36

Two years ago I took bunch of computer parts I bought new to have assembled. They did an awesome job and within the time quoted. Ill be visiting them soon for a case migration and a video card installation because of it. Definitely go here.

pa
Review №37

The best computer store I have ever been to. They listened and then helped figure out a good solution. Gave good instructions, will definitely go back when necessary.Update: went back for help with another issue, and same good service and help!

Ms
Review №38

I brought laptops and computers for personal and business. PC-Max is my go to store for quality and service. They stand by their products and are very ease to work with. Keep up the good work.

Mi
Review №39

My wife and I have had issues for a long time with our computer, and we really couldnt find anyone/any business in the Raleigh area that we could trust to fix our issues. That is until we were introduced to PC-MAX. Not only were their rates extremely competitive, but they fixed all of our issues within 2 days AND took time to explain to us and show us what they did and how certain systems work. We now are in the process of taking our laptop to them to work on! Id recommend PC-MAX to anyone within Wake County that has a computer. Even if your computer is working fine, it doesnt hurt to have them check it out and make sure your anti-virus and security measures are up to speed (which ours were not).

Ha
Review №40

These guys were awesome. I took my laptop in because it was flat out not working. With free diagnostics, they pin pointed the problem and called me before anything was done. Unfortunately, the cost to repair outweighed the value of the laptop so i didn’t end up going through with it. Based on the their knowledge, I have no doubt it would have been running like new had I had them do the repair. They were incredibly helpful, knowledgeable, and all around great people. Nick was the person that helped me directly, and couldn’t have been nicer. I would highly recommend coming here for any repairs.

Ad
Review №41

I truly feel like both the employees at PC-Max went above and beyond helping with FREE diagnostics on a custom build I didnt even buy from them. Nick spent plenty of time answering my questions, and even helped me with a used wireless card and SSD to save some cash when I wanted a few spare parts. He could have reasonably just charged me for the diagnostic instead of helping me out like that when the computer came back issue free. These are the kind of priceless advantages you get when finding a good local business, and Im happy there is one right up the street from me. Thanks guys.

Ul
Review №42

Ive gone to this shop twice now for them to help with my computers, and I have been very happy with the experience. They have great/efficient customer service, find out whats wrong with your tech and give advice. What I liked about them the most is that I feel I can trust them. It was apparent that these guys arent just out to get your money. They dont even charge a diagnostic fee, which is great cuz I know some who would charge you $100 just to look.

Za
Review №43

I bought a refurbished laptop here 2 years ago at a solid price that has still held up remarkably well. Ive returned to them for several repairs on multiple machines, and Im always very happy with the level of service as well as the pricing. Talk to Walker!!

Ch
Review №44

PC-MAX is an excellent company, and I will recommend them to anybody who has computer needs. I have a HP w/ a bad motherboard and they did a memory back-up for me. The external hard drive I gave them was not working properly. They promptly notified me of the issue and suggested a flash drive that I agreed to pay for. The next day I followed up w/ them and they had discovered a virus on my external hard drive. They cleaned the virus and did my back-up on my external hard drive and saved me 50% of what I had already agreed to pay. Customer service like that is much appreciated and I celebrate PC-MAX as a 1st class operation. Wonderful business integrity.

BJ
Review №45

Emerging Women NC uses Raleigh PC Max for all their computer repairs, services, and purchases. Nick and Walker have been extremely helpful and honest about what needs done to our computers. We find their service top notch. They always communicate, even the difficult tech stuff, with ease so that you understand exactly what it will cost and what needs fixed! Great job guys! Everyone should use you! BJ Davis executive director!

Al
Review №46

In August 2018 my husband and I were in the market for a used laptop. We had seen this place before so gave it a go. We could not be happier with our purchase 4 months later! We bought a used Lenovo 2 in 1 laptop for a great price (I think we paid around $280 for it used, and new it was still selling for around $650-700). There was absolutely nothing wrong with it and weve been using it almost daily for work since then. It was a great experience overall. The sales rep we met with was nice and knowledgeable. I feel like we were nervous taking a gamble on a used laptop with no extended warranty (Im a huge warranty person so not having an extended one freaks me out), but ultimately it worked out! Weve had zero problems with the laptop. Next time were in the market for a used laptop well definitely be returning here.

mi
Review №47

Affordable service and repairs. These guys are locally owned and operated and really go all out to give you complete service in a friendly and informative way. They believe in Straight talk, not tech talk.Went in for a repair to an old laptop and they diagnosedit for free..which is business as usual for these guys. I wound up getting a re-manufactured model that was faster and only cost a bit more than the repair job. Also came with a 90 day warranty.They really go all out to help you. A few weeks after I got my laptop I had some issues with a software upgrade...nothing theyd done or were even responsible for, and they helped me out over the phone and logged onto my system from the store. Problem solved!Great guys, great service and great prices. Check them out for repairs and refurbished hardware and awesome support!

Br
Review №48

Great customer service! Brought my laptop in and had it fixed quickly and for a great price. I will definitely go back if I have any other computer issues in the future. Thanks!

Ma
Review №49

Went to this place based on google reviews, it did not disappoint. Instead of trying to take my money, these guys just told me I needed to update the bios on my laptop, and it worked! I will definitely return to this place if I need to in the future. Highly recommend!

Se
Review №50

Bought 3 laptops from them in the last couple years and most satisfied. Responsive, helpful, good prices, and even gave refund for a MS Office suite when i realized that it wasnt needed. Highly recommended.

Se
Review №51

Applause! I had the opportunity to just drive by and see this store and I am so, so very happy that I did. I dropped off my laptop and found out that this company gives out loaners while your laptop is getting repaired! They informed me the very next day in the morning what was wrong with it and if they recommend it getting fixed and they also give you an exact price.The manager is extremely easy to speak with, and listens and gives the best advice. I felt as if he gives the kind of advice as if you were a family member. Being this humble and courteous is the best way to receive repeat business! I definitely will be telling everyone about this place!Oh, and I got my laptop and it is MUCH faster than I expected! I absolutely am satisfied!

Wi
Review №52

Nick gave me what I call old fashioned service! When I arrived I had a serious $$$, replace-the-motherboard situation. He spent a little time on it, and it turned out to be no problem at all. Im not very computer-savvy and he could have really taken me for a ride. He did no such thing and didnt even charge me for the time. Nick won a brand new, long-term customer that day.Five months later: this time I did have a failing hard drive. They fixed it quickly and at a reasonable price, and even threw in a little extra help in backing it up. Walker was very helpful and courteous. PC-MAX are my go-to guys.

Ni
Review №53

My work laptop got soaked with water yesterday and I thought I will lose all my work docs. I took my laptop to PC MAX on Capital and Nick had it up and running in less than 24hr and had my hard drive upgraded to solid state.Highly recommended!

Co
Review №54

I had an amazing experience with this store! I brought my computer in for repair and I was given every option right up front. The diagnostic was free and the labor included a free version of Windows, Microsoft office, and permanent antivirus. I walked out paying only for labor and a new hard drive. Fantastic and competent staff!!

Wh
Review №55

Needed to get a back up desk top computer with right away. Walker help me get squared away real fast...Real good attitude and extremely helpful. Prices were real good too.

Ha
Review №56

In the past, I was always skeptical about going into computer stores since Ive always dealt with people who tried to charge me extra. My laptop screen was cracked and they fixed it within 10 minutes...literally! I was shocked, They are willing to work around your price range, and they offer great service! Friendly and knowledgeable staff! He couldve easily try to get to me to buy a new computer but instead he wanted to help me save money and save my screen. Nick took the time to answer all of my questions and still managed to repair my laptop within a short time frame. In the future, I will buy my new computer from them! If you have an issue with your laptop, or need one, this is where you need to go! I wouldnt recommend any other place!

Me
Review №57

I recently went to PC-Max to explore the possibility of having a computer built for my specific needs. I use a DAW for music composition as well as use the same computer for our family needs. I had priced computers with these specs at several other businesses online as well as in the community. I also took my present computer with me because another tech in my community said my hard drive was going to crash. I wanted another opinion before I actually sunk the money into a new computer.Walker checked out my computer and said it was in good shape and only needed a new power supply fan. I was won over by his honesty.I presented my specific needs anyway as my old computer was 9 years old and very slow. He gave me a price that was more than half of the best price I found online with a reputable business. Walker explained that the mother board was used but the hard drive was new. He explained everything and answered all of my questions. I paid him and he gave me a time line for the finished computer plus a used monitor to be picked up. He honored that commitment.Walker had transferred all of my files to the new computer, he set up my email, transferred my Cubase music files, everything! I had no clue how to do those things. When I got home I had some problems with getting my email hooked up with my server. He stayed on the phone with me for a couple of hours until I was satisfied. I had a couple of other questions about using Groove and setting up my email server on Windows 10 and he answered those by controlling my computer remotely until he solved the problems.I even emailed Walker at home over the weekend because I couldnt figure something out. It was not his problem but he responded, as always.I had a very positive experience with Walker. I feel confident in his work. My computer is warranted for a full year so I think everything is great. This computer is so much faster than my old Lenovo.Thats why I gave PC Max 5 stars.DE

Th
Review №58

Had a problem with my computer and took it to PC-Max. What a refreshing experience. Customer service at its very best. Their staff (Nick) was knowledgeable, attentive and very professional. I am one very satisfied customer.

Da
Review №59

What a great find this computer shop is. Its a shop with very knowledgeable and experienced workers. They set up my Nieces new laptop ext. exactly as needed to get her from fifth grade to the end of tenth grade. They also recommended alternative segestions that saved me money, that actually made the system better. Something I could not find in any of the big commercial chains. Dont take my word for it, go check this place out for yourselves.

So
Review №60

PC-MAX will be my new go-to spot for computer problems. I spilled a cup of coffee on my laptop and they did a free diagnostic to figure out the problem and fixed it for way less than I expected. I also bought a used laptop from them and their prices were amazing... youd be hard-pressed to get a better deal from a private seller on craigslist, and PC-MAX offers a warranty on computers you buy from them. The staff was also incredibly friendly and knowledgeable.

Ma
Review №61

Called to see if they had a hard drive to upgrade my ps4. They just recently sold out, but Nick talked me through everything i could ask and we decided on a great option. Fantastic customer service. Will be taking my business there in future! Highly recommended.

Mi
Review №62

Easy to deal with, helpful and patient with my questions. I bought three off lease desktops and 1 used laptop for my business for the price of one good new laptop. So far everything is working well and I look forward to doing business with PC-Max again in the future.

Ki
Review №63

Thank you Nick for always servicing all my computer needs. I have been using Nick at PC-MAX for the past 4 years, and he has always done a remarkable job. I have also brought several laptops, chargers and software. So far I have not had any major problems for any items purchased from PC-MAX. Nick also updates and repairs all my business computers and laptops as needed if I have any problems with them. HIs prices are reasonable and he has never tried to over charge me for anything, I love his honesty . If you have any computer issues for your business or home I would truly recommend Nick at PC-MAX for all your computers needs..

St
Review №64

I had a fabulous experience with this company. One price for everything. They started work right away and completed on time. Actually, they called with the diagnosis and then began the work. They have PCs and laptops for sale. I plan to buy one for my niece at Christmas. I am very satisfied and highly recommend this shop.DO NOT go to Staples. This is the place to get your PC or laptop serviced.

La
Review №65

Nick was a pleasure to work with. I brought in two computers that I never used. I am a Mac user, but I needed a PC laptop to learn Access to teach a class. I picked out a used i5 laptop that was pre setup with Windows 10 and virus protection. I walked out with cash in my pocket. I could have maybe made a better deal on eBay. But then again, I might have had a horrible buyer. And I did not have to buy or set up a new PC. Plus, Nick is covering the laptop under a warranty. Great experience!

Pa
Review №66

These guys are the best in town. Do great repairs at reasonable rates and offer loaner laptops. Forget high priced diagnostic fees from retail stores. PC-MAX is the way to go!

Dw
Review №67

Must be my Lucky day... I had no ideal were to take my PC to get it worked on. I just know it was not going to be Best Buy. I typed in PC repair and PC Max popped up had a good review so I said I will try them. Boy am I glad I did. Great group of guys, They fixed my PC and took the time to show me some things. All I can say is dont waste your time with others go straight to the best. ((( PC Max )))

Ro
Review №68

Very happy with service. I took my computer to PC-MAX to figure out what was going on with an expensive software that I purchased. They were genuinely interested in helping me find a solution. You can tell that they care about helping their customers. Consider me a customer for life.

Ly
Review №69

I traded in my laptop for a new one at PC Max and I had a great customer service experience here. They cut me a great deal with my trade-in and it was all fast and efficient. I love this computer store and I wouldnt go anywhere else for my repairs and parts.

Kr
Review №70

These guys were so patient and thorough! They went above and beyond the typical customer service experience and took care of all my needs... highly satisfied!!

Er
Review №71

Went there to pick up Windows 7 for a new build went home everything installed great Key was valid and worked. I had issues with my computer not finding updates so took to the back these guys and they were great! worked with me until we got it up and working properly. would highly recommend this business for any of your computer needs. very friendly staff aswell

Sh
Review №72

Had a Dell Inspiron 15 that I was selling so I factory reset it. It went through a continuous rebooting cycle and I could never get the home screen to come back up. Took it to a competitor and was told that my hard drive was bad (which I knew couldn’t be right because I did a diagnostic myself and received no error codes) and it would be $250 to fix. Wanted a second opinion so I brought it to PC Max and turns out all it needed was a fresh install of windows. Thanks to Walker and the gang for all of their help and the extra money in my pocket!

Bi
Review №73

Love these guys! Great customer service. Very knowledgeable. Fair pricing. Love the real free diagnostic. Simply awesome.

Ch
Review №74

The gentleman that helped me was super nice and very helpful. I was given an extremely good deal on a part that I needed. And even though the part was used, a return policy was still given! I will be back for any of my computer needs. Plus, support local business!!

Co
Review №75

I Bought two computers from here 3 years ago and they are still working good and fast. I sent friends and family and everyone is more than satisfied!

Ro
Review №76

Found the shop on Yelp and the reviews were spot on. They fixed my software glitch in 1 day. While I didnt love paying $100 for such a basic fix, it now works like new.

Sh
Review №77

Straight talk - zero fluff! They took my PC in, performed the diagnosis, called me with the prognosis, fixed my virus filled PC! Great customer focus! Looked around the shop found some deals on some refurbish machines. Highly recommend you giving them a try.

Ky
Review №78

Amazing experience. his attention to detail and his communication is really great. the price is way better than any of the other pc repair places. these reviews are the reason i went to this place and i was not disappointed.

El
Review №79

Great locally owned and operated business. Employees are very nice and personable as well as knowledgeable. Their prices and selections are great.

Ju
Review №80

So happy I found them....traded in my old PC and got more $ than expected. Always a good thing. I went back when laptop crashed, restored at very reasonable price. Very knowledgeable and fast. thank you.

Br
Review №81

My computer was old and outdated (2007) and completely crashed one day. I took it to PC-MAX to get fixed, but it was beyond repair. They gave me a credit for it and sold me a new laptop that came complete with Windows for a very reasonable price. The guy backed everything up from my old computer and put it on my new one. The whole process took an hour or two. The computer I bought from them has been marvelous.

Ka
Review №82

My 5 month+ search for a laptop for my daughter is finally over!! Got a great product at a great price, Nick was very knowledgeable, great experience, will definitely recommend to all my friends and family! Very happy customer!

Ro
Review №83

I highly recommend PC-Max. They are professional and friendly.My computer stopped working and they made it to run perfectly again.

Cl
Review №84

These guys are top notch in my book. 100% professional and courteous. They are now my go to guys for all things PC.

Br
Review №85

My computer didnt turn on and I came here to get it looked at. They told me that a diagnostic test didnt cost anything. My computer now works and the guy that helped me was really friendly and honest with me.

Da
Review №86

Look no further for anywhere else. I built my first computer, couldnt get a picture, took it up there when I got off work but heres where I wish I could give this place a 10 stars. I got off late and tried calling them 3 times, no answer. Mind you this a Friday after 5 and they call me back! I tell them Im going to arrive shortly after they close and they said theyll wait! I get there about 10 mins after they close, guy lets me in, pops my CPU open, plugs the cord I didnt plug in since Im a noob and doesnt charge! I still have him $10 for the excellent experience. Only place Im going for PC problems!

Ri
Review №87

All I can say is WOW! Knowledgable, friendly, and awesome customer service! PC Max has that home town experience I crave and its economical. I will definitely be back.

Mi
Review №88

These guys are AWESOME! Fast service on several of my PCs for my office, I also purchased a MacBook two years ago for my wife and it worked wonderful. Then the other day I used it to go online and she had some kind of malware on it. I took it in and they fixed it while I waited! Now thats service! You cant go wrong with them. The other place I use to take my computers would take two days for diagnose. I will never go back to the other place. Go to PC-Max

Je
Review №89

I’ve been here twice found it on my own not only is the location great the customer service is really good had a great experience both times and the help was much appreciated thanks

br
Review №90

Service is awesome and family friendly. Prices are reasonable and negotiable.Thank You PC Max!!

Ad
Review №91

When my hard drive failed on my laptop, they had it fixed up in no time at all, at a very reasonable rate. Some places wont even look at your machine for over a week. PC-Max diagnosed my laptop for free (maybe two hours after I brought it in, if that), gave me a loaner to use (also free), and had my machine up and running the next day! I would have been fine with the 2 days they estimated it would take. Id give them a 10 star review if I could. A+ on the customer service too... by the time I walked out of there, I felt like I had just picked up my computer from a friend who works on them.

Wi
Review №92

PC-MAX was really helpful in repairing my laptop. I would recommend PC-MAX because of their great customer service.

MC
Review №93

PC-MAX staff are friendly and efficient. They have a fast turn around time on diagnostic and repairs, their price is also reasonable.

El
Review №94

Excellent Customer Service, fast turn around to replace my hard drive, reasonable prices. No doubt I will recommend and use PC-MAX again.

Ph
Review №95

I had a bad experience with another local computer repair shop and felt they were trying to get more money out of me before fixing the problem. I went to pc max after a good friend had a good experience there. Im glad I went! Walker was very professional and helped fix my problem quickly! They found it was an easy fix and only charged $20! Will definitely recommend for all pc repairs!

Ji
Review №96

I took my Accer all in one to these guys a few weeks ago due to blue screen and a few other problems. They called me within 24 hrs to tell me the diagnosis and what it would take to repair and cost. I picked it up the next day and they went over things with me.It runs better now than the day I purchased it and brought it home.I highly recommend anyone with PC problems to take it to PC-max.

Co
Review №97

Took my computer in after it died. They diagnosed it and have me options to fix it. Also helped me pick out new replacement parts and the information needed to install them!

Ly
Review №98

Walker was extremely helpful. Happy to have find a friendly and trustworthy computer place.

Ng
Review №99

Highly recommend to those who have problems with their laptops without knowing why. PC-Max will diagnose your equipment and tell you what happened, suggest the price and you will be the one decide to fix or not. The diagnostics is free.

Wa
Review №100

I owe these guys the world. They were professionals and got my pc running like a new machine. Id highly suggest PC-MAX for your computer needs.

Information
12 Photos
100 Comments
4.9 Rating
  • Address:3029 Capital Blvd #111, Raleigh, NC 27604, United States
  • Site:http://pcmax-raleigh.com/
  • Phone:+1 919-576-9099
Categories
  • Computer store
  • Computer repair service
  • Copy shop
  • Electronics store
  • Fax service
  • Print shop
  • Used computer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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