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Outpost Harley-Davidson
5001 N Elizabeth St, Pueblo, CO 81008, United States
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Outpost Harley-Davidson
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Jo
Review №1

Need a replacement windshield for my Harley.. Though they are not being produced any longer.. They looked thruThe book and internet until they found one for me.. Was an aftermarket. Good price should be here next week.. Kudos to OUTPOST HARLEY... JOSEPH

Co
Review №2

Just bought a new 2020 Road Glide at Outpost. Went down there from Colorado Springs as they seemed to have a better selection than most dealers in the state right now for what I was looking for. Im sure glad I did, my sales rep Anthony was awesome! He went above and beyond to help my wife and I pick a great bike out! Was able to test ride several bikes to make sure we found the ONE. The deal was easy and quick, no BS! Gave me more for my trade than I even asked for, he could have easily just gave me the lower amount and I would have been happy. The whole staff from motorclothes to sales to service and parts were top notch. If you want to buy a bike in a friendly and family style atmosphere, look no further!

Ke
Review №3

I am on a road trip from Northern Utah to San Antonio and back. I have stopped at multiple Harley Davidson dealers. They have all been friendly and hospitable until this one. Save your time and roll on by.....I was really disappointed. Staff was not friendly. No cold water that is typical of the dealerships. Felt like a foreigner in a place where I have always felt welcomed. I highly recommended both Grand Junction and Javallina Harley Davidson in San Antonio.Obviously the response speaks volumes about the store. Save yourself the frustration. Shop elsewhere, somewhere more professional. Somewhere that actually cares about its customers.

La
Review №4

Very knowledgable and polite staff. Got my bike serviced there. Will definately be back.

Ke
Review №5

Stopped in on vacation to get sum tshirts and the salesperson Kathy went above and beyond to help me get them all and even followed up with me to make sure i got mine too,,,,shes a great person and i appreciate everything shes done for me,,,,so if u have any questions while youre there Kathys the lady to talk to...

Bi
Review №6

As part of a long, cross-country trip this summer, we had mechanical issues and ended up getting the bike towed to OutPost HD for help. Kevin (in the Parts Dept) and John (in the Service Dept) were SUPER helpful in diagnosing the issue and sorting out a plan. Friendly service, honest and fast diagnosis of issues!! Could not have asked for better service. Thanks, Outpost HD! Thanks also to Ryan for his help!

Go
Review №7

I live near Colorado Springs but Outpost is more knowledgeable and friendlier. I was treated great. Thank you

Sh
Review №8

Great place and friendly staff. Couldnt be happier with out recent purchase.

Br
Review №9

Pretty cool little place. Not a whole lot of selection in the showroom right now though.

Ch
Review №10

I know I can only give this review a 5/5 but if I could, I’d give it way more. I’m active duty Air Force stationed in Colorado Springs and I’m set to deploy here in a couple weeks. I called Outpost a few weeks back inquiring if they do motorcycle storage for military members when we deploy and was SO HAPPY and EXTREMELY RELIEVED to find out that they do! I spoke with Nate and Sam via phone a few times and went to the dealership to fill out all the paperwork. Nate was very professional when I met him and had a positive attitude, same with Sam when he came to pick up my motorcycle. Huge thanks and kudos to those two for greatly assisting me the past few weeks and for making my deployment situation much easier!!Also while at the dealership, I talked to a few of the other staff members as well. Everyone there is fantastic and they treat you like a person, no pressure or push to buy anything. The customer service is outstanding! The layout of the store is simple and nice, well maintained. The merchandise section has plenty to offer when you need to get your HD souvenirs/gifts (I bought a few shirts for myself and some friends and got some other things).I will gladly keep doing my business with this dealership because of the staff and how I was treated my first time going there. Even though Pike’s Peak HD is right here in the Springs, they DO NOT offer military storage on bikes. A lot of my friends/co-workers recommended Outpost to me and I’m very glad they did.

Gl
Review №11

They people at outpost Harley Davidson (pueblo Co) are a great group of people!!!!

KD
Review №12

Great sales team especially Anthony, service was great and parts stepped it up very happy with the out come

Jo
Review №13

Friendly knowledgeable employees, great atmosphere, wonderful service, walking away with a good one deal and an awesome Harley. Seriously, if you plan on getting one, get one from here and talk to Vinnie! :)

Bi
Review №14

Ordered parts over phone they texted me when it came in easy 5 minutes in and out

Nt
Review №15

We enjoyed our visit to Outpost Harley, great staff, very knowledgeable and friendly as well as helpful

Da
Review №16

Too expensive. But thats all harley stores. We bought sweatshirts. Nice

Ja
Review №17

Unless you feel like being stalked the entire time your there by the overbearing staff, I recommend going elsewhere

St
Review №18

Always helpful. Getting my bike serviced.

Li
Review №19

Wonderful store, very friendly!

Lr
Review №20

Top notch dealership. Was able to negotiate all details from home. When I arrived for delivery the entire staff was simply amazing. Everyone was so friendly and helpful. Even in these tough times it made for a fun buying experience. There may be bigger dealerships out there, but staying local will give you some great vibes and an a great experience.

JO
Review №21

I BROUGHT MY TRIKE IN FOR MY 25000 MILE CHECKUP AND OIL CHANGE ON 6/12/2020 IT TOOK 99 MIN THE TOTAL BILL WAS $751.53 THE LABOR ALONE WAS $630. WHEN I COMPLAINED ABOUT THE COST, I WAS TOLD THAT I WAS OVER CHARGED AND WOULD GET $102. BACK. I STILL THOUGHT THE BILL WAS TO HIGH. SO I CALLED HARLEY HEADQUARTERS. THEY SAID THAT THEY HAVE NO CONTROL ON WHAT OUTPOST CAN CHARGE. SO WHEN I CALLED OUTPOST ON THE NEXT DAY THAT THEY WERE OPEN, I WAS INFORMED BY THE MANAGER, NICK SAPUTO, THAT THE RETURN OF THE OVER WAS TAKEN OFF THE TABLE AND THAT I WAS NOT TO CALL THEM AGAIN. I WILL NOT GIVE ANY STARS TO OUTPOST!!!!!!!!!!!!MY WIFE DID NOT HANG UP ON YOU!!!! SHE THOUGHT THAT YOU OWED US MORE THEN THE $102. SINCE IT WAS HER CREDIT CARD THAT PAID THE BILL, SHE WANTED TO KNOW FROM THE BBB AND HARLEY HEAD QUARTERS ON WHAT COULD BE DONE. SHE CALLED OUTPOST BACK ON THE NEXT DAY THAT YOU WERE OPENED TO GO AHEAD WITH THE REFUND. AT THIS TIME YOU TOLD HER THAT THE OFFER WAS TAKEN OFF THE TABLE. EVEN THOUGH YOU ADMITTED THAT YOU OWED US THE MONEY!!!! THEN YOU TOLD HER NOT TO CALL BACK. IT SEEMS THAT THE OFFER WAS TAKEN OFF THE TABLE BECAUSE SHE COMPLAINED TO HARLEY HEAD QUARTERS AND THE BBB???

Al
Review №22

As far as bikes go, Harley Davidson is the best. We were offered a show and got to perform for the patrons, staff, and sales personnel. Great showroom and lots of merchandise. Would love to make a purchase but Im holding out for my retirement present, and YES, Outpost Harley Davidson of Pueblo has it!!!

Ma
Review №23

It was the best experience buying a bike ..service was better than buying a new car,..everyone was so.froendly, and answered any questions I hsd..ill definitely recommend to any one looking for a motorcycle to go get a Harley outpost...

Ra
Review №24

Nice dealership, great selection. Friendly folks. Their HOG Chapter hosted our Chapter (DCCC) and provided BBQ and drinks.... Awesome support and camaraderie! Great time! Thanks!

El
Review №25

I own a 2015 FLHTK Harley Davidson, as any hog owner will tell you that his or her hog is the most sexiest thing theyve ever ridden. I was returning from a three thousand mile ride when I was coming downhill and around a curve through New Mexicos border to Colorado on I-25. The entire front end went into what is commonly known as The Death Wobble. I was scared! More than being in Iraq scared! I dont know how, but the bike wouldnt steer from the edge of the cliff, then it stopped, and I was able to shift all of my weight to the other side and get the bike back in the road. The men at Outpost was able to repair my bike and completely remove that wobble. I tried to recreate the problem by cornering hard and it was like riding a sport bike. They also corrected a few other things that needed attention. Thanks guys and gals at Outpost Harley Davidson!

Di
Review №26

Excellent customer service

Co
Review №27

I love the Outpost. The people there are wonderful. Kim is so gracious and helpful. Anthony is that One-in-a-million salesman you rarely run across but thankfully I did...and Shane it was great to sign papers with you. You guys are all awesome. Thanks for helping me get my Sportster... I LOVE IT

Ma
Review №28

Outpost has their riders omlete bar. Phenomenal job guys! As always, no high pressure sales & friendly staff.

Da
Review №29

Outstanding customer service! Kimberly (Motorclothes Manager) provided an excellent guest experience. Was very polite and helpful, without being overbearing or intrusive. Overall a very pleasant experience.

13
Review №30

Great items and great service

Mi
Review №31

Friendly staff, bad internet reception.

Cl
Review №32

Thank you Donny for playing the game as well as you do. 😁👍

je
Review №33

Anthony was the best, communicated well, timely.

Ch
Review №34

Called and got parts with in a few seconds which is what I needed. Spoke to I believe Tony who took my order over phone for shipping out ups in a speedy matter. Seems simple enough but my local Harley took 2 weeks to order the same part just to tell me after 2 weeks it was on back order and would be over a month before they could get part. Wish these guys were in my back yard and my local HD would move along.

Ro
Review №35

I had only gone into this shop to make a return in the apparel section for a jacket. Overlooking the fact that nobody was wearing a mask but expected me to, the girl at the counter was fairly helpful. But once she called her manager over, she was rude and unprofessional. I shouldn’t be treated as an annoyance by requesting you simply do your job. I was merely trying to exchange a jacket, and not having one in stock I wanted a refund. Overall this is the worst Harley shop I have ever encountered. The guys over at Indian will definitely get my business next time.

Jo
Review №36

Stopped over at the Harley Davidson outpost while I was in Pueblo to pick someone’s brain about a problem I had with my bike. I dumped it and had a problem with my shifter since then. I wasn’t even buying anything and the guy was super helpful, tossing out ideas and suggesting parts.It turned out he was dead on about the problem and how to fix it. I had it fixed when I got home within 30 minutes.They’ve definitely earned my business. When I need parts or service, I’ll be bringing my bike here. Super helpful, and very friendly. Thanks guys!

Lo
Review №37

We were in there last Thursday. We we were stopping in to possibly get some apparel.We had a shirt and a hat and waited at the register. There was someone at the other 2 registers. We still waited and finally went over to the register, where the childrens apparel was. As we walked over there, the clerk went into the back.We waited there for a few minutes, and went back to the register, in the adult section. Noone, ever came. We put the shirt back, and was putting the hat back, as the clerk walked out, and we were on our way out, and not a word was said to us.Things happen, so that is why the rating.Thank you

Tr
Review №38

Get your motor running...Head out on the highway....

Mi
Review №39

This place was awesome! I have been to Pike peak many times and never felt as welcome as I did here. I wasnt even there to buy a bike and still ended up getting one. Deja was my saleswoman ... Very friendly and there was never any pressure. I got a no hassle deal right away including more than I was expecting for my trade. Vinnie worked magic on the computer and got me into a 2016 street glide special.. my dream bike.. and couldnt be happier. I HIGHLY recommend this dealership and make sure you ask for Deja! Shes amazing!

An
Review №40

Been going there over 20 years. Cant ask for a better Harley dealership.

Ty
Review №41

Anthony is awesome. Came in on his day off to get me on the bike I wanted. Went above and beyond anything I expected. Go see Anthony he’ll take care of you

Ja
Review №42

No pressure sales. They were great to work with and very knowledgeable. Everyone at the dealership were very helpful

J
Review №43

Nice showroom and friendly employees

Ge
Review №44

Great to us, let us store car and trailer on their parking lot so we could tour the state on our motorcycle.

Cr
Review №45

Awesome experience

Ke
Review №46

Zero stars. Everyone was very rude.im a disabled veteran. I asked about discounts. And never got a answer

Bu
Review №47

First time in store nice people very big selection of Harley stuff order some parts we will see how fast the come in then more reports on the store

Da
Review №48

Had a great time! Was a great buying experience!

An
Review №49

I was traveling from Albuquerque to Denver yesterday my front bearings went out, they got me in and out much appreciated !!

Ro
Review №50

Did not want to help me with my VIN varification for my Harley Fatboy.No problem, I will not bother you again. I now deal with the Harley dealer on Co Springs and Denver.

Ch
Review №51

Staff was very friendly and accommodating. I didn’t feel the grimy salesman vibe you get from other places you buy vehicles from.

To
Review №52

Great customer service and very attentive. Well be back for more merchandise and something that goes fast.

Re
Review №53

Pleasant but timely experience,due to covid safety in place.

Ch
Review №54

Wonderful helpful people! Small family owned dealership that will help you! Their HOG chapter hosted the 2019 US HOG Old West Ride and did a fantastic job! Awesome!

Do
Review №55

Always fun, staff is great....

mi
Review №56

Friendly staff.

Mi
Review №57

They are all helpful!

Ri
Review №58

Place is small and staff hover over you

Jo
Review №59

Great place I cannot think of any where else that I could walk in with $1,000,000.00 walk out broke with a smile!

St
Review №60

Welcomed as soon as I walked in. Nice selection of bikes and motor clothes. Recommend a visit.

Ar
Review №61

Absolute harley dealer to go to in the area. Passing through on a road trip to California and caught a flat. Donnie the service manager to care of us with excellent service. Had 10 bikes washed total and just was a overall great person. And got us back on the road in a timely manner. Thanks again for everything

Ru
Review №62

Thanks again for taking the time to answer my questions and look up info for me.

br
Review №63

Always has the stuff I need for my scooter.

Ea
Review №64

Great place

Jo
Review №65

Friendly staff! Frills no fluff; customer service top notch their tobassist and put you the customer first! Never had any issues!

Je
Review №66

Great catch, lifesaver, game changer thanks Outpost Harley-Davidson!!!!

ri
Review №67

Great place

Na
Review №68

Great service and a great crew! They were out of dealership pins and the gal went above and beyond and had it shipped to me in Minnesota! Enjoyed stopping to see all the great products!

Fr
Review №69

Jeremy was of great help in purchasing Harley Street Glide. His knowledge and customer service proved to be exceptional. Chuck helped me get what I wanted added to my new ride.The team at Pueblo Harley Outpost is Awesome!Thanks for the great experience...FCM

Ia
Review №70

Found a great gift for my dad here. They have good quality gear and accessories

Ro
Review №71

Friendly staff, with just enough interaction to know I wasnt being ignored. Bought a bell for my sisters bike and swung a leg over a few bikes. Good variety of bikes in stock for a smaller shop.

No
Review №72

We live in Colorado Springs and have been in Outpost on several occasions for the last year and a 1/2. ( Because we refuse to give the Colorado Springs dealer any business) Outpost has always been patient with my husband and very courteous as indecisive as he was about buying another bike. But this week it paid off we found the bike that we liked, and could not be Happier with all the staff. I would recommend anyone to Outpost but you must have patience and the time of day when you go to visit as they doget very busy. Archie and Vinnie You guys are awesome!!!

De
Review №73

Staff was very helpful and pointed out B3G1F excellent upsale!!

Mu
Review №74

Great atmosphere and no sale pressure. Shane the finance person is awesome. Also they provide a great service for military personnel who is deploying

ka
Review №75

Great customer service and great techs. They got my bike up running again in no time and the price was right. I will be back again..A+

Re
Review №76

Great selection of clothing merchandise with full complement off sizes. Five stars for being open on Sundays. Drive down from Monument as the stores closer to me are closed and Im usually at work when theyre open. Helpful and polite staff.

pe
Review №77

Nice dealership

Cr
Review №78

Donny takes Great care of his customers. He sold me many accessories for my bike. Actually Blacked it out before it became popular. Now as a service manager he takes care of you but doesnt abuse his position with unnecessary repairs. Honest and upfront.

Ro
Review №79

After I purchased $343.19 they told me tomorrow December 13, 2019 there having Christmas Purchases will get 10% / 20%/30 % witch kinda upset me cuz I could save $60 on my purchases.. other then that everything was good..

Fr
Review №80

Great harley dealer. All workers are very knowledgeable and professional. Smaller dealer but everyone is very friendly and they have great events outdoors during nicer weather.

Ki
Review №81

My buying experience was outstanding. I received a fair trade-in price and rode away on my new bike 2 days after deciding to buy, even though the bike I wanted wasnt in stock. Everyone was very friendly and professional. I just hope the 1000 mile service visit goes as smoothly 😊!

Ge
Review №82

Went in for a do-rag, left with a 2018 Ultra!! We cannot say enough about every member of the staff we encountered. They were as pleased for us as we were.Thank you, we love our new bike!!!!!

an
Review №83

Vinnie is awesome we have bought three motorcycles from him now. He does everything he can to get exactly what you are looking for. This last motorcycle took us three weeks to find the right way to go about buying it not once did vinnie give up he tried everything I threw at him. Staff has always been great there. If you want a Harley go see vinnie!

J
Review №84

Went there on a Sunday, so there were not sales associates... therefore, no one approached me or my wife to see if we needed help. Overall, a nice looking store, nice bikes and nice equipment. But when Im ready to by my bike, Ill go to a place that wants to help me from the moment I walk in.

Ke
Review №85

Had a great experience Archie took plenty of his time to help us out, as first time Harley owners we love the bike that we chose! 2018 triglide trike love it! Ive bought plenty of Harley shirts before from them and have had great customer service each and every time. Will continue to do business at Outpost!

Ti
Review №86

Stopped by on a road trip... Friendly Staff.

Ja
Review №87

The staff at outpost Harley Davidson treated me with the most respect that I have ever experienced. They didnt pressure me into any sale. Thank you guys!

Gr
Review №88

I recently purchased a 2019 Iron 1200 from Outpost for my wife. I was helped by Nate from the Sales Team and he did an awesome job of answering all of my questions. Nate and Shane the Sales Manager got me fixed up with a great first bike for my wife and worked well with me to get me the payments where I wanted them. In the past, I was unable to get previous members of the Sales Staff to work out getting the bike I wanted brought in and went to Thunder Mountain in Loveland to purchase my Softail. I decided to give Outpost another shot and I am glad I did! Now I can recommend to everybody to shop local at Outpost!

Re
Review №89

Beautiful shop.

A.
Review №90

I went shopping for my niece and nephew for Christmas and the young lady (brunette ) was very helpful and friendly. Found what I wanted and she also provided gift boxes for my items. A good visit.

Ti
Review №91

I love going to Harley Davidson

De
Review №92

MILITARY BE WARE of purchasing a SERVICE CONTRACT from Outpost Harley Davidson. IF you get orders to relocate YOU forfeit the BALANCE of your contract. SO THEY get to KEEP YOUR MONEY for services NO RENDERED.

Ig
Review №93

Helpful staff and a great selection

Mi
Review №94

Great experience, service department was very friendly. As an out of town biker they got me in and taken care of in first order. Thanks guys.

Na
Review №95

Excellent care and service. Team is very knowledgeable for new riders. Purchased my brand new 17 Roadglide Special from them with no hassle and got a great deal on it too!

Ro
Review №96

They are a great place to buy a new motor cycle

Jo
Review №97

Love Colorado, been there many many timesLove Outpost Thank you F/Kalamazoo Michigan !!!!

ji
Review №98

Active duty military personnel BEWARE....AVOID this dealership! IF you receive new orders and are reassigned, the balance on your service contract will NOT be refunded OR transferred to another HD dealership at your new duty station.....so they get to keep your $$ for services you did not receive!!

Jo
Review №99

We stop here every year. Always some good stuff on sale from bling for your scoot and your fashion wear

Su
Review №100

Nice location, easy to get in & out of. Clean bathrooms & helpful staff. There was a band & food in the parking lot which was awesome!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:5001 N Elizabeth St, Pueblo, CO 81008, United States
  • Site:http://outposthd.com/
  • Phone:+1 719-542-6032
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Used motorcycle dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:9AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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