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Walmart Supercenter
3450 N Glassford Hill Rd, Prescott Valley, AZ 86314, United States
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Walmart Supercenter
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Mi
Review №1

Customer Service counter could of been a little more professional and helpful. I get it! You hate it there, then leave.

Da
Review №2

Never has anything in stock since the new manger took over.go to the Walmart by in n out .much better stock

Am
Review №3

Most of the aisles in this Walmart were so messy, half empty and unorganized. I saw several employees standing around chatting and no one offered to help us find what we needed. I won’t Shop at this store again.

An
Review №4

Its unfortunate that shoppers can be rude, pushy and filthy. Youre staff was exceptional and should get raises for what they put up with. GOD BLESS US ALL!

Co
Review №5

Late night store closing manager is very rude and I was in process of coming to front of store and I was reaching cashier and it was 1101pm mind you I just had horrible car accident weekend prior and I cant function like most anymore. Here nor there this woman shuns me and my husband. No i can prove receipts AFTER receipts of money I spend here. Was very disrespectful towards my husband and I. I have tried to get a hold of walmart Corp to no avail.

TI
Review №6

Nice clean, well stocked. A little different layout then I am used to they are all pretty much the same. Which makes it easy to navigate where ever you are.. I always enjoy a trip to Walmart its 1 stop shopping.

So
Review №7

Its convenient I guess. Its where you go to get groceries for the week. It also might have some of the more miscellaneous items so pretty good place

Ca
Review №8

Friendly staff. Greeter needs to be acknowledged once in a while. She kept saying hello to people and no one responded. I did.

At
Review №9

Picked up a freezer from the PV location; service was cheerful a ND d careful. My Excellent service!

Da
Review №10

Great Customer service, love the equal pricing you guys got, you have very friendly staff members !

Sh
Review №11

Gone down hill.Need to get Pink out of there.Ugh, people clogging the atmosphere waiting for tours.

Ca
Review №12

I found everything that I went there to buy everything was reasonable I left there very happy thank you very much

Pa
Review №13

Love the hrs and overall cleanliness of the store staff is great to very eager to help if u can find them

Do
Review №14

Did pickup, walmart does a good job. Nico delivered to my vehicle & was efficient, polite & an asset to your company. Give him a raise, employees like him are hard to find!

Je
Review №15

Liked the store, but DID NOT LIKE THE CHECK OUT LINE. I had quite a few things, and I dont think I should have to be a cashier as a customer. The line for a cashier was horribly long. HIRE MORE CASHIERS

Da
Review №16

The store ìsnt as crowded at night so I go in late.The shelves are always in need of stocking, the displays are in disarray virtually all of the time and the available stock is half that of every other Walmart.Dont bother with parking. Just head to the store in Prescott across from the Gateway mall.

L.
Review №17

Pharmacy is helpful and friendly. The roasted chickens are so good!

Ta
Review №18

I thought that California stores were inadequately stocked. This location as very poor on keeping up on stocking products.

Al
Review №19

This Walmart looked brand new. Super clean, friendly service, clean bathrooms and great customer selections as always. Thank you Walmart

No
Review №20

Very efficient staff. Sometimes I go in the store, but I mostly use the drive up pharmacy. Mainly because I cant find a handicapped parking spot. .

ms
Review №21

If you can definitely go to the Walmart on the hill. This Walmart is out of so much anymore.

jo
Review №22

It needs a good cleaning. Straighten up. Other then that not bad.

Sh
Review №23

Had the best service from Elijah Caid in photo today! So refreshing. He stopped what he was doing to look for a birthday gift for my neice. He realized it had not printed due to paper being out. He loaded the paper, printed it out and packaged it right then. I really am thankful for his kindeness and work ethic. 🤗🤗🤗

Ke
Review №24

This is Walmart used to be Like!Plenty of parking,Wide selection andShort check out Lines!On a Saturday afternoon no less!Five Stars aint enough.

Mi
Review №25

Walmart always has the best things! From a to z you can find anything you were looking for!

Jo
Review №26

Lots of slots. Play area for kids which my 6 year old grandchild loved! Food is extremely affordable.

St
Review №27

Always check out clearance section for deals but they need to carry great value sugar free whip cream why dont you have it?

Do
Review №28

If I can give Walmart eye care zero stars, thats what I would give them. I got my eye glasses about 6 months ago and the lining of the frames has worn off, Im allergic to the metal now. Medicare said I can use the rest of the money on my Medicare plan. Walmart says NO WE DONT BILL THAT WAY. WALMART CAN GO TO HELL!

Ca
Review №29

When we got there we were told we had less than 5 minutes to get what we wanted and get out. We grabbed our cereal and milk and had to do self checkout. There wasnt a very good selection of soda available many things were not available

Er
Review №30

Do not expect wokers to help rheyre all to busy. Check-out is a joke, Wal-mart expects us The Consumer(Theyre Boss)that without us they would go belly up) to do their job, and be the cashier also!!!We should get a 10% discount like the rest of the worker bees!!

Ed
Review №31

Stopped by Walmart to help my friend to shop. We both got what we were there for. No problems.

Ca
Review №32

Just another Walmart. I was very disappointed to see Walmart not even enforce their mask policy. So instead of doing something proactive, they stopped insisting on mask wearing.

Ve
Review №33

Always a good visit, usually pretty full but service is still fast.

De
Review №34

Id like to give it 0 stars. Empty shelves, rude people, 9:00 am and no open checkstands. I had a full basket that I was not going to use self checkout. Left it all there and went to Safeway. This is the second time this has happened and I can assure you it will be the last time.

DJ
Review №35

Chris Jones from Gail Gardner Walmart is a great manager for the company. Walmart is blessed have him on the team.

D
Review №36

As usual and like all Walmarts, this store is extremely poorly stocked in the grocery section and too few checkstands open.

Tr
Review №37

Every store in Prescott or Prescott valley are always clean nice and neat, wonderful customer service is awesome as well .Thx Walmart.🤗

Ti
Review №38

Out of everything I needed.Grocery pullers are in everyones way.Couldnt find one smiling associate.

Ch
Review №39

Not a fan of this Walmart. Its always wat to crowded and the lines are unbearable!

Be
Review №40

Clean, organized store. HelpfulEmployees. Still dont care for self checkout.

Su
Review №41

The Pharmacist, Nicholas Mathis stayed way over closing to help me....unbelievably wonderful person! Walmart is lucky as heck to have him, the pharmacy staff was warm and welcoming...the kids working the isles went out if their way to help me find things and finally, the checker was amazing!!! I never say anything about Walmart but this store seems to have all the top people in the company! Thanks to all of them.

Ta
Review №42

Its Walmart friends... Prepare yourselves for visions of loveliness donning anything from pajamas and pantaloons... they have everything you dont need and are sure to be out of whatever it is you need the most.

be
Review №43

Found items I needed after going to two other stores, also very reasonable prices.

Ha
Review №44

Hard time finding salads this place is always stocked with the individual salads and the price is fairer than Safeway

Bi
Review №45

Good place to shop might not have what you are looking for but they still try to help

Jo
Review №46

We used the curbside grocery pickup and loved the convenience.

S
Review №47

Always the same. Its just a Walmart. Same grouchy workers at the doors of this location. Same people who hate their jobs at certain places throughout the store. Repair shop employees are extremely helpful and always nice to be around. 😁🤔

Pi
Review №48

Its cool beans. I dont have anything negative to say. Thus far its all good.

Do
Review №49

Nice Walmart with helpful employees. In August when we visited, there was not much of a selection for fans.

Te
Review №50

Only two registers with employees to check you out, not everyone can use the self checkout options. Very very difficult for senior citizens. Shelves not stocked well. We will probably not shop there again PERIOD. I don’t think management cares except for their profit due to fewer employees. Never again!

ja
Review №51

Seems like the supply chains are getting a little slow because theres a lot of their own products that arent available like soda which I dont drink but you know covid-19. But all in all you can get what you want

No
Review №52

Always well stocked whenever I am shopping...very friendly employees to assist me when I need help....

br
Review №53

Store is barely kept stocked properly, management is unfriendly and unhelpful. Waited on hold on the phone for quite literally THIRTY minutes only to be met with a snotty manager who seemed to want to be doing LITERALLY anything other than helping me. The store is dirty and disheveled, save yourself a headache and shop somewhere else. This store is AWFUL- DONT BOTHER.

Ti
Review №54

Shelves were lacking. Didnt find what I needed. But at least it was cleaner than my home store.

da
Review №55

Just another Walmart although the cleanseness was not too bad at all

pe
Review №56

Just like any other walmart. It was cleaned and had good customer service.

Ta
Review №57

Walmart is always convenient, however the shelves seem super bare and I noticed the store brand called Great Value is hard to find now….

Go
Review №58

Very nice employees. I do not use self-service cuz it takes away jobs from those that really need it. The manager kept on trying people to use the self service but 98% of the Shoppers said no. Way to go people

Ca
Review №59

I give them just 2 stars because of the limited handicap carts available. This is so stressful for those that need them. I have been going to Frys instead of WM only doing a small amt of shopping at WM due to no handi carts available. Please do something about this. The Prescott Valley is full of Seniors and the need is great.

Je
Review №60

A typical WalMart. Store was clean and found what I needed. Used self checkout and all was good.

Ho
Review №61

Lots of parking, great prices, friendly and helpful staff.

Pa
Review №62

Very sad, we had to check out ourselves. Why because, they only have scan and go open. So guess we all work there now.

D.
Review №63

Found the items I needed. And some I didnt plan on. Good prices. 👍

Ro
Review №64

Walmart is getting worse and worse as time goes on. They never have stock of items we used to purchase regularly and their prices keep going up...

An
Review №65

WalMart is WalMart is walmart

St
Review №66

Prerna the lady that owns it, Is one of the nicest people I’ve met since I’ve lived here

To
Review №67

This walmart store is fantastic. Thank you Krissy for a five star experience.....Thank you Belle for a five star experience....Thank you Sarah Store manager for a five star experience......Sam Walton would be proud...My wife met Sam in the 1970s and agrees with this review.....

Va
Review №68

Love Walmart! Except their Terra and Skye jeggings, the material is beyond cheap, my fingers almost went through it and thats with no fingernails!!

Mi
Review №69

Its a good Walmart were out of stock on a lot of things

Sh
Review №70

This Wal-Mart has the most helpful staff and they are friendly I would have given 5 stars but they have a little problem keeping their shelves packed other wise the best Wal-Mart Ive been to

Ra
Review №71

Awful! Walmart has the WORST customer service on the floor of any place Ive shopped & Im 63. My last experience i drove to the next town (we dont have a local store) for an item they keep locked in the cosmetic dept. I stopped 4 associates as they passed for help & was either told it wasnt their dept. or that they would call someone. Finally went to gal in self check out who said shed get someone. Waited 15 minutes when she finally said her supervisor would help & we agreed she would meet me there. Waited another 15 but no one ever showed. After 55 minutes trying to get what I went for, I exited the store & drove home empty handed. The only excuse is lazy personnel who have no customer respect & shifty work ethics. Finding a new place to shop. Had they worked for me when I was a supervisor, they would be unemployed!!

Sp
Review №72

RX is great. They do the best they can with being as short handed as they are. Rest of the store is ok. A lot of stuff on the shelves with no price. That should never happen and is subject to fines in most states. Not sure about here. No price, it should be free.

J
Review №73

Convenient location. *Only shopped grocery items and Womens clothes. Good selection. Mostly self check out lanes. Note: If your produce doesnt have a bar code you can do item look up. 3-star review because day time stockers were oblivious to customers. Noted: Elderly had to maneuver around them. No acknowledgement(s) from any employees. Greeter stood 15 from front entrance and completely ignored everyone. Couldnt find capers. Cream Cheese was with butter instead of cheeses. Womens dept was smaller than most Wal-Marts. Plus side grocery was mostly faced and fronted.

Lo
Review №74

No one at customer service desk stocking shelf during business hour and out of alot of food and meat

Ha
Review №75

Have had it happen three times now where my debit card isn’t accepted and the staff has no idea what to do. Tried both mine and hubby’s cards linked to separate accounts. They said it’s a chase issue. Both times I spent 45 min in the store and walked out with nothing. This issue needs to be resolved

Le
Review №76

Customer service has went down drastically. and whats up with the registers not working half the time.

D
Review №77

Shelves are bare a lot of the time. Im not sure if its lazy management or not enough people stocking the shelves.

Ph
Review №78

Never has what Im looking for, like the prise tag is there but no merchandise. But there always stoking it dont mader what time. Morning after noon or knight. Alwase stoking but nothing on the shelves. And the stalkers are no help theres been a couple times I would see the items that I needed right there on the rat that they have not put on the Shelf yet dont tell me that they either dont have it or they cant get to it so I tell him thats okay Ill wait or thats okay I still have shopping to do I will come back either way I never gave what I can therefore because it is unavailable one way or another

Ro
Review №79

Trying to find what you are looking for, can be a bit of a challenge, twice now I have gone in there looking for a specific items, and trying to find and employee to help you can take quite a bit of searching, and then when you do find someone there busy helping another customer, and then tell you that they will be right with you, as soon as they finish helping that customer, then the next thing you know you see the customer that they were helping walking away, and the employee has vanished, or in one other case, I went in to buy a TV, however I had questions about the one that I was considering, the guy that I found to help me, said he did not know the answer to my question, and he said the guy that could answer the question was at lunch, and would be back in about 15 minutes, and if I did not mind waiting, he would have the answer to my question.So I said sure, I have some more shopping to do so I will be back in about a half hour, and he said he would let him know as soon as he gets back that there is a customer waiting for him, I came back in about 25 minutes, and he tells me that he was still not back yet, so I said ok I will continue to shop, and I will check back in a little while, well 53 minutes later and he was still not back, so I said to the guy, is there no one else that can answer my question, and he said no Im afraid not, and apologized.But it was not his fault, however walmart needs to have more than one person, that knows the products that they carry, well enough, to answer a few questions about it. So I just said I guess you guys just dont want to sell me a TV, so I left, and the next day went to Best Buy and bought one. Bottom line, if you know what you are looking for, and where to find the item, then its quick in and out, and you are done ✅ otherwise not so much!

Lo
Review №80

Asking for a Job three peoples rushed up.to.me to give me the store number and information how to apply Text Jobs to 24040 I thank them in Advanced PastorLorraine Prescottvalley Arizona

Ba
Review №81

They had the flannel l needed at a great price yea. Hard to get someone to help even after l pressed the button. But all went well after someone came

Ka
Review №82

Its Walmart. They have most things you need but many times the product above the price is not the right product.

Da
Review №83

They seem to never be stocked up, I go weekly and there’s always so many empty shelves. When I drive further down to the one behind in and out burger they’re usually fully stocked. Besides this it’s a good store.

Ma
Review №84

Always a good experience. Many products are not restocked in a timely manner.

Ro
Review №85

Im not very happy with my experience shopping at PV Walmart. Their were only three (3) cashiers checking people out. I was in line for 40 minutes. Thats ridiculous.

Pe
Review №86

What can I say? Its Walmart. Cheap prices. You get what you pay for.

Jb
Review №87

There was water on the floor and I slipped and fell. There was no signage to warn about the water.

De
Review №88

Just another day at your friendly neighborhood Walmart

Do
Review №89

This place doesnt seem to be as well stocked or have as helpful employees as the Hwy 69 Walmart. Even though theyre signage says otherwise- The shoppers are not required to wear masks as they enter and the employees are not all wearing masks. Also, many employees were chatting and laughing in the isles near snacks, near dairy, in office supplies, and in sporting goods- blocking shopping carts from passing. Theres no shopping enjoyment, I couldnt quickly shop because the employees and their stuff was in my way, and then 3 of the self check out registers were broken.Just disappointing

St
Review №90

Was horrible. No electric carts available . when I did get one, it was grossly dirty. Very hard to get around in the store. Between the rude paid shoppers for the store as well as clogged isles with pallets,(2 pm in afternoon) extremely hard to get around the store. The place as a whole is short staffed and employees need attitude adjustments. Shouldnt need to stand in line 45 minutes to check out. Get more checkers!

Cy
Review №91

What a great selection in all Departments. Clean restrooms. Fast checkout.

Jo
Review №92

Wold anybody care about a review of Walmart? Its not like we have a serious alternative. We like the cheap prices but not the usual terrible service. You could complain but they dont really care. Lip service is about the only consistent service. Im just left wishing Kmart had figured out how to be a viable alternative to what we have been stuck with. But we really did this to ourselves and like elections have to deal with the crummy hand we dealt out!

Do
Review №93

Dont like self check. More cashiers needed

Bu
Review №94

Great prices, always well stocked, rarely have to wait at self check out.Large employer of locals.

Mi
Review №95

Wal-Mart used to be ok. Its just so disorganized now. Hard to shop there now. They are usually out of what I need.

Al
Review №96

Tried to call and speak with customer service 3 different times and the phone just kept ringing. Very professional walmart! This is why I dont shop there.

Ch
Review №97

Large, clean and a lot of space. Lots to check out.

Ch
Review №98

We got several texts and emails saying our order was ready to be picked up. I arrived and sat for 15 minutes before the associate approached the car.

Ar
Review №99

Its an ok WalMart a bit small and they dont ever have anything in stock when I go but maybe thats just my luck haha!

Ma
Review №100

Its a super super store.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:3450 N Glassford Hill Rd, Prescott Valley, AZ 86314, United States
  • Site:https://walmart.com/store/3730-prescott-valley-az
  • Phone:+1 928-499-3136
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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