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Northern Arizona Alignment
6400 AZ-69, Prescott Valley, AZ 86314, United States
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Northern Arizona Alignment
Comments
Te
Review №1

Very friendly and flexible. I found them priced competitively compared to other shops asking 40% more for labor costs and other things. Will be back for future needs.

Le
Review №2

I Rebuilt the rear suspension on my wifes jaguar and after being aligned by Northern AZ Alignment it drives like new!

J.
Review №3

I came in wanting an alignment on my integra, and I had brought specific specs that I wanted the car set to. when my car was on the rack I was told it was gonna be priced on the high side, more than I could afford at the time. But instead of calling it quits they got as close as they could to my desired specifications while still charging me for a standard alignment where as most shops I feel would just not waste their time. Many thanks to the folks at Northern Arizona Alignment! Very kind, professional and reasonable people.

Ri
Review №4

Dale is awesome. Good work, great prices and timely service. Mine and my brothers trucks both got work done there.

Cr
Review №5

I have to give a big shout out to Northern AZ Auto & Offroad in Prescott Valley. I took my older diesel into the dealership to get looked at and to get a recalled part replaced. They quoted me $$$$ to replace the fan clutch and let me know that it would take about a week. I then took it to my usual mechanic, Dale, and asked him if he could look for any safety issues that needed addressing. He quoted me about the same price... to replace the fan clutch, fix the leak in the water pump, redo a left front wheel bearing assembly, and replace the front brakes and rotors, and that it would be done by the end of the day. He has always been honest, kind, prompt, understanding of my lifestyle, and has never price gouged me. Hes even helped me with my horse trailer, and thats not even what his business is for. He also doesnt mind when I call him whenever I go to get my oil or tires taken care of at a chain company to ask if I actually need X that theyre trying to sell me. I really do feel like he has my best interest at heart. Anyhow, just wanted to put the good word out. Glad these folks are around! Honestly dont know what I would do.

Ja
Review №6

Very respectful and professional. Very clean shop. Listened and was patient with explanations. They are not trying to break your pockets and sell you stuff you dont need. Above and beyond what I had my truck in there for. Ill never go to another shop again. Ive referred several friends already.

jo
Review №7

Fantastic price and great customer service.

vi
Review №8

When was the last time you went to a shop that was honest, fair and competent? I cant remember either. But Dale and his crew are the ones that will change your opinion of the shady mechanic. My wife had a noise coming from her Jeep and pulled in to Dale s shop. Got her in, tightened a belt and wasnt going to charge her for his time. She insisted. So something went wrong again and I took the Jeep back to Dale because he was so honest before. Told me the problem, gave me options and let me decide what I wanted to do. You want honest.... GO SEE DALE!

ro
Review №9

This places is great the owner is up front about everything and fair with prices. if you need your rig worked on i promise you these guys will do it and do it right

Ro
Review №10

Dale, Brandon and their crew are great at what they do. It doesnt matter what make or model car they have been able to do general service and maintenance on all our vehicles. As well as diagnosing and fixing things when they need to be fixed. Weve had axles, brakes/struts, alignments, steering and knuckle repair, suspension repairs, entire suspension kits and lift kits, brake controller for our FJ and trailer, all done here along with general maintenance for oil changes, headlights, safety checks. Dale is always very responsive, straight to the point and gives honest recommendations. I strongly recommend them for whatever vehicle issue or maintenance need you have.

Da
Review №11

A shop that you can actually trust and give you honest opinion. Best choice for Alinement in Yavapai county.

Da
Review №12

Dale and his son are excellent to work with. I really appreciated how communicative and responsive they were with the repair of our Tahoe. As a business owner myself I appreciate when someone does the work they say they will do and do it in a timely manner. Dales team is extremely knowledgeable and professional. Thank you Northern Arizona Alignment & Off Road!

me
Review №13

He does my interlocked and there great friendly!

se
Review №14

WARNING avoid Northern Arizona Alignment at all costs. The worst experience ever. My wife went in there with our kids and they still ripped off a mother with her children. They said they replaced the part but never did. After they claimed to have fixed our car, the part continuously leaked flammable fluid on the engine creating a very dangerous situation for our family. Their negligence could have caused a under the hood fire. They charged her over $600 parts and labor. I dont know what they did to the car but it seemed like they tried to refurbish the old part instead of replacing it like they said they did. The part fell apart within a week creating a very dangerous, flammable situation. STAY AWAY!

St
Review №15

Really nice people ! Super clean shop ! Awesome customer service !

Ji
Review №16

Super nice people & great service ... sorry again for the mess I made in your parking lot. ;)

Au
Review №17

Very Dishonest. I am a single mother of two and I desperately needed my only vehicle serviced. I went to them after getting recommended by a friend. Not only did they not fix the problem, they still charged me. I cant even believe these people are still in business!

Ge
Review №18

Love this place I take all my vehicles there.

Ra
Review №19

The owner and his son are very direct and honest people. I would definitely recommend going here for you repair needs.

ly
Review №20

Very impressed with shop and owner Dale would definitely recommend

li
Review №21

Dale is amazing. I brought in apart from batting cages and he didnt even hesitate a bit. Even though it wasnt a vehicle he knew I needed help removing a part that was stuck on. It was a busy day for him but he took the time fix my issue. Cant thank Dale enough. Iv also brought my truck here many time and again just outstanding service.Thank you Dale,Jeff Sandy

da
Review №22

I really appreciate this company and their hard work and kindness! Thank you for taking such good care of us!

Er
Review №23

Great service and pricing. No hiccups with scheduling. Dale does an excellent job.

Ky
Review №24

Nice ppl quick job. Very professional and courteous

Ke
Review №25

Didnt even get my rig to the shop. Upsells began within 10 seconds of my first call.

Lo
Review №26

I took my car there after the dealership who did an oil change told me I needed work totalling $800.00. Dale and Brandon looked at my car, and told me those parts had another 1-2 years left on them!! Thats honesty!! As a single woman, I dread taking my car in for work. They see you coming a mile away and take advantage of your lack of knowledge. Thank you Dale and Brandon!! I will definitely refer you to everyone I hear of that needs auto repair!

Sc
Review №27

If you need work done go here, they are honest, if it dont need to be done they will tell you. You cant go wrong by taking your vehicle here!

Da
Review №28

I just wanted to say Ive been there a half dozen times and every time Ive been there everything worked out just fine

St
Review №29

Great service. Great prices.

Je
Review №30

Fast, easy, and good prices

Jo
Review №31

Very professional would recommend them to anyone

J
Review №32

Straight to the point and did quality work. Cant ask for more.

Al
Review №33

Really good service very honest. Definitely recommend An will be coming back.

De
Review №34

Big disappoint, I will not go back. Enough said.

Jo
Review №35

Very nice and professional

An
Review №36

Solid service, solid prices. Quick and honest.

Ta
Review №37

Good service great pricing!!

Je
Review №38

Great service and helpful crew!

Mr
Review №39

Great place for 4x4 work, lifts and suspension, also they stand by there work if you have a problem,

Ju
Review №40

Quick easy service

Re
Review №41

Quoted one price. Charged another

Information
4 Photos
41 Comments
4.5 Rating
  • Address:6400 AZ-69, Prescott Valley, AZ 86314, United States
  • Site:https://northernarizonaauto.com/
  • Phone:+1 928-772-7220
Categories
  • Auto repair shop
  • Auto tune up service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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