Prescott Valley Kia the hidden gem in the hills. We had been searching for a new Sorento since April of 2021. During that time we came across some very questionable dealerships . We spent an exorbitant amount of time and efforts dealing with nearly all Kia dealerships around Tucson and Phoenix areas. We were very mindful how much the vehicle market has been effected by the chip shortage as well the hardships car dealerships have had to deal with because of the pandemic. On day I came across Prescott Valley Kia online and discovered they had the vehicle we wanted. Right from the start we were greeted like family. Randall Richmond our sales consultant set up a time and courtesy hold through his manager to make the deal happen since we were traveling from 3 hours away. The price and options were spot on with NO dealer markup adjustments unlike all the other dealerships we had previously delt with. Mr. Randall was a real gentleman and we couldnt have asked for a more knowledgeable and professional sales consultant (he also happens to be awesome magician which you have to see it to believe it). The finance manager Mr. Jeff Bowen was also a real genuine professional, we were extremely impressed with the entire operation of this dealership specifically the integrity demonstrated by all the staff we interacted with. We have no problem or wouldnt hesitate recommending Prescott Valley Kia to anyone!

Great people who will ACTUALLY work with you on the price and give you the figures without hiding anything. I love their transparent approach to sales. Shout out to Gerald, Franklin, Diane, and Jeff for working with me and making sure I was a happy customer. They went above and beyond. Well done, everyone!

We bought our first Kia which was a 2009 Sorento. Then a Soul 2016 and finally aSorento in 2021. Never had anything go wrong with any of them. Cant say anything bad about these.vehicles. Always had excellent service.

I highly recommend Prescott Valley Kia. I had a clogged catalytic converter on a used Kia I had only purchased 8 months age, it was causing my car to lose power. This was found when I brought my car in for a recall at a different Kia dealership that was closer to my home. The other dealerships quote seemed outrageously high, and since I needed to be in Prescott for a few other errands, I called Prescott Kia, and spoke to Lucas.Lucas was so helpful, his quote was over 1000 less, and more in the ballpark of what seemed reasonable and affordable. I was nervous, because this was still alot of money, but Lucas was so friendly and obviously skilled and he put my mind at ease about what needed to be done.While my car was being worked on I was given a ride back to my hotel by Gregory who was wonderful and even gave me an excellent suggestion on where to have lunch. Lucas called me shortly after I was dropped off and confirmed the work my car needed and the cost was correct to what we already discussed. He told me it would take 4 hours, but it took a little less. He called to let me know the shuttle would pick me up, and that the driver was Laura.Like Lucas and Gregory, Laura was also excellent, super friendly, and a joy to meet.I got my car back, paid what I was quoted, and they had even finished some recall work that the other dealership missed. My car drives so much better now, no more fear when I need to get up to speed to get on the freeway. I couldnt be more pleased with Kia of Prescott Valley.Although they are 125 miles from my home and there are closer places to fix my car, I will be using them from now on, because I trust Lucas and I trust the team at Kia Prescott Valley.Very satisfied customer, thank you Lucas, Gregory and Laura.Oh and I should also mention the giant comfortable waiting area, and the cashier was nice too. Such a great dealership.

They have been very helpful and professional with my Hyundai. We no longer have a Hyundai dealership in town, so it was a relief to find a helpful, knowledgeable staff. I will do more business with them.

Excellent service and even a car wash. Oil change a little pricey though. But great place to buy a car. I bought 2 here and both times hassle free

We did a test drive of the Sorento and the SUV met all of our expectations. We experienced both friendly and professional service. The employees worked hard to make the transaction smooth as well as considered our time. We will recommend this dealership to friends and family.

The best experience Ive ever had buying a new vehicle. I went in and test drove the vehicle I wanted and the rest was handled over the phone until it came to signing the papers. No being stuck at the dealership for hours and hours! There was no pressure when I left without purchasing after my test drive, the following day I called the sales person back and told him to go ahead and get the paperwork ready, the following day I signed and drove away in my new vehicle. I highly recommend this dealership if you are looking for a vehicle they carry.

We are from out of town and I was dropping kid off for college and the climate control stopped working. Service Advisor Lucas Holmes was great to work with. He took the car right in and was able to get it diagnosed and fixed quickly. It is great to know that if my son has any problems he can turn to Prescott Valley Kia.

Bought a used vehicle from them and had a exhaust manifold leak that was a Crack in the manifold. They dont want to take care of their mistakes and wanted to address my concerns and end up having me pay for the repair. They failed to do their due diligence and do a inspection on vehicle stating they have a technician that specializes in the manufacturer of my vehicle but yet somehow missed it on inspection. Having transmission issues etc they still want to address my concerns and have me leave it for a few days. They are terrible with vehicle inspections and or taking care of customers. Granted its a used vehicle so minor issues are expected but not like mine. I highly do not recommend anyone purchase new or used vehicles. The managers do not care about anything but their cut for a sale. Go to any other dealership for new or used vehicles. STAY AWAY FROM KIA! Terrible customer service and workmanship .

Great service! Fast and always manage to get me in!

I have been to many dealerships over the years. Most dealerships are like getting teeth pulled. Prescott Valley Kia by far has been the best dealership experience that I have had. Service Advisor Lucas was fantastic. He kept me informed of what the status was on my vehicle. He was friendly, informative and knowledgeable on all the questions that I had. GREAT JOB!

First of all, as a guy who owns an automotive supply company, you cant go wrong with a Hyundai or Kia, which are the same company. This dealership may have the most beautiful view of any car dealership ever. Friendly staff as well.

The staff was very friendly, efficient and kept me informed of any maintenance issues. They included a car wash. I would highly recommend Kia owners to have there vehicle serviced at the Prescott Valley location. Very reputable. Thanks for everything.Respectfully,Lisa West

I got my 2021 Kia Soul from them about 3 months ago! They treated me SO GOOD! I had an issue with the car couple months later but the way they handled it was fabulous! Lucas was an absolute doll and helped me so much! That entire team is incredible! Anyone looking to buy a car I recommend Prescott valley Kia ALWAYS! Thank you guys so much.

I took my Sportage to Kia for a Recall repair. Everyone was extremely courteous and friendly. Customer service was excellent. Repair was done quickly and I was surprised that they even checked over the vehicle. Kudos to the lovely lady who turned on the AC while I waited for paperwork, as the vehicle had been sitting in the hot sun!

These guys are not your average dealer in nothing but positive ways. Very customer centric based on their actions, not the usual bs talk that I have experienced elsewhere. Highly recommended. Also best warranty Ive seen and military vet discount!!!

After being run through the ringer in Phoenix we decided to go to Prescott Valley Kia in our search for a 2022 Carnival. We were skeptical at first do to how bad all the Kia dealerships around us (in Peoria) treated us but our experience here was beyond exceptional! Anthony and Manny went above and beyond to help us acquire our dream car. It was so worth the drive to do business here!

The best experience at a dealership I ever had. Randall went above and beyond to make sure I was completely informed on all accessories and helped in programming each item. He has followed up almost daily to make sure I understood everything and had no problems or questions. Truely a first for me at a dealership.THANKS RANDALL

Went for my first oil change. Fast service, friendly and Javier was wonderful regarding an issue I was having. I would recommend.

They were so nice and very friendly. Customer service was awesome.

This has without a doubt been the best car buying experience that I have EVER had. Anthony, Mike, and the rest of the team were nothing short of exceptional. We’ll be in the market to replace our second vehicle soon and there is no other team that I would rather work with. Thank you all so much for the wonderful experience!

Great people great service. Gave me an estimate n stuck to it. Very nice people work here. I highly recommend kia PV

We had a busy Friday with multiple errands. We were able to drop off both of our Kias for servicing while we completed other tasks. Javier texted us to let us know that the vehicles were serviced, and washed and ready to go!

My vehicle purchase was done in a very timely and professional manner. Randall and Mike made our buying experience fun and stress free. Thank you

I was very pleased with Kia ! not only did we get the best customer service from Gerald Harrison but he also got us out of there so fast with such a great car. Gerald was a very nice, patient, polite and overall respectful man and did not pressure us into getting the car which I know many people hate LOL (even tho we very much wanted it) ! I definitely recommend him as your next car sales man ! Thank you so much Gerald for helping us get a 2019 Kia Sorento to fit our family comfortably!

I have had my heart set on a Kia Rio from the time was 14 or 15, Anthony at the Prescott Valley Kia helped me get into the car of my dreams and I would recommend him to anybody and everybody who is wanting to get a vehicle here. Professional and personable the best of both worlds. Thank you so much for making my experience and painless as possible!

Loved the staff! They all worked so hard to get us the perfect vehicle for our business! They were very personable as well. Buy your next car from them!

I had 4 recalls on my 2020 Soul but the service department looked at the car quickly, and are always super nice.

Tim, at the service department helped make a stressful situation -not as stressful .He explained things that I was able to comprehend ... with ease and understanding for the financial concerns I had .He was NOT forcing me into any services, but did recommend what was needed from top priority to less .of ... He made recommendations for my situation and didn’t make me feel embarrassed for asking so many questions .I was truly treated with kindness and I was so glad to feel that with a dealership like theirs .

Anthony, Corbin, and Rj did everything they could to make sure I left with a vehicle despite our horrible credit scores and lack of trade-in. They took the time to explain what was going on and made sure to answer any questions we had. Best car buying experience Ive ever had and cant thank them enough!

My trunk wouldnt open . The service dept was booked up, but they fit me in anyway. They got trunk open and found the problem, they knew I was upset. The went the extra mile and fixed it within 20 minutes. I was shocked and amazed. Prescott Valley kia cares! I left feeling relieved.

Schedule an appointment for an oil change for this morning June 8, 2021 @ 8am online with a live chat a few days back. got there this morning and no appointment! this is noway to instill trust!Bidbear

It was freaking awesome! I got myself a car in the same day! Im a very satisfied customer. Thank you kia dealership in Prescott valley!

I have my car serviced on a regular basis at this location. See Big Bob if you are interested in a purchase, tell him Tony referred you

Very nice place to buy a vehicle. Was helped by Brett H and he found me a car that was EVERYTHING I was looking for. I left happy same day I went looking. Gary in Finance was also amazing and helped me find a great deal with what I was asking!

My online reservation for service was not, evidently, received by the dealership, prompting me to phone. They were successful in putting me into the time slot originally requested. Service is always very courteous and professional! Only one suggestion: have snacks in the waiting area, as advertised. There are usually only drinks available upon arriving.

From the moment I walked in I received 5 star service. The vehicle is amazing and the process was very well executed by all. Cannot recommend this dealership high enough.

Thank you Kia Dealer ship for allowing AJs headlight and detailing restoration to help accompany you and your details and customer relationships!

Very professional and right on time with my appointment... there was no pressure for extra work.. thank you you the staff and mechanics ...

I purchased a used car from them about three weeks ago. I was very pleased with the transaction, salesman Brett was very kind, great to deal with, and made sure the paperwork was a breeze and the car was fully detailed, about a full tank of gas too! This is the 3rd car Ive purchased from this dealership over the years and I recommend Prescott Valley Kia very highly. Something I dont do much.

Prescott Valley Kia provided quality service and kept me informed of my vehicles progress. I will be a returning customer.

Just purchased my first car here. Anthony was so helpful in getting me the right car for me without being pushy! Anthony really listened to my budget and worked very hard to not go over what I could afford. Very happy with my purchase!

The service department at this dealership is horrible! My nephew took his Kia in for an oil change and the mechanic broke the passenger side mirror. It cost him $125 to have them replace it. When he took the car in the mirror was perfect, when he got the car home the mirror was destroyed! They denied any responsibility for it, naturally. Prior to that he took the car in to have the computer module updated and when he got the car home he noted that the jack had been removed from the trunk...stolen in fact. They denied any responsibility for this as well. When Kia told him to take the car in for a factory recall modification to the fuel lines (a major safety issue) they did nothing but they were paid by Kia to perform the work they never performed. He recently took the car in for an inspection of the front brakes. Liberty Kia told him that he needed the rotors turned and the pads replaced. They took the front wheels off the car for this inspection. He watched them do so. When they put the front wheels back on the car they managed to bend a couple of the lug bolts in the process. Worst off all I suppose is the fact that my nephew told them NOT to put the locking lug nuts back on using a pneumatic impact wrench as it would strip the locking nut keys making it impossible to ever remove the lug nuts again. So what did they do? Exactly what he told them not to do and of course now the locking lug nuts will not come off because the idiots used that impact wrench (which any fool knows you simply do not do) and stripped out the locking lug nut keys! Now he cant get the brake work done because the brake shop cannot remove the locking lug nuts! He drives this car for business, being a LYFT driver around town and now he cannot go out and earn his living because Liberty Kias service shop had rendered the car un-drivable. Of course nobody else has ever worked on the car but Liberty and of course they utterly deny having done any of this damage. We are currently filing suit against them to recover damages to the vehicle and lost income from their utter incompetence and total dishonesty.

We did not purchase a car there, but Gerald was an awesome salesmen with lots of important info!! Thank you.

I took 5 months to make a decision. Prescott Kia worked with me and was able to get me credit!! I love my new soul! Gerald was amazing!!

Absolutely fantastic service - always courteous, professional, and punctual. 12/10

We had to, unexpectedly, buy a new vehicle on our vacation to Arizona from Colorado. Our experience here was amazing.Heres our story: Our fully loaded 2015 Chrysler Town & Country van had blow a transmission on our second day of vacation. It only had 75,000 miles but was on its way out and caused nothing but headaches. It wasnt worth fixing.While car shopping down in the valley on the 27th at a Peoria Kia we were not listened to and the guy acted like we couldnt afford anything. He had the vehicle we wanted but kept saying it was too expensive and pushed us to the Sorento. I guess because we came to the dealer right after we visited Hurricane Harbor we didnt look the part to buy a Telluride SX.While this guy was showing my husband more basic vehicles we didnt want I called Prescott Valley Kia since that is my hometown. Brett H. answered. I asked if he had a 2021 Telluride SX in stock. He didnt but had the EX and offered a test ride that night before closing. I declined since we couldnt make it back up the hill in time. Brett then offered me a time to come in the following day and I accepted.We got to the dealership the next morning at 8am and Brett had the EX pulled up and ready to go over. His knowledge of the vehicle was phenomenal and we fell in love with it. We proceeded to the buying process which went smoothly. Brett never once pressured us into a different vehicle and was respectful. His demeanor was professional but friendly. While we werent planning on buying a new vehicle Brett made it less stressful. He offered us a complete rundown to the vehicle after we bought it but we didnt have time. Still, he extended his offer over the phone if I ever needed it.I cannot recommend Brett H. and the team at Prescott Valley Kia enough.

Got me in and out faster then told.

Very helpful for first service on new KIA Telluride, staff was courteous and quick with knowledgeable personnel to answer all questions.

Very fast and friendly service

Anthony was exceptional, taking the time to explain every detail. We are very pleased with our experience and the help we received in making our purchase.

They had the perfect Sorento and the entire sales team was a pleasure to work with. Id recommend them to anyone

The serviceman Daniel, was very polite, knowledgeable and direct. He and his crew performed all services in the allotted time and even offered to clean up my car, but I did not have the time to spare that day. You have a very good reputation for all your services so I say congratulations and keep doing your most appreciated work.

I purchased a used car from them that had a bad head gasket as well as some electrical problems that I found out about from the previous owner. I was told that they were informed about the problems but I was not told about any of it.

Great sales people! Not pushy and really down to earth!!

Service is great and they really make it an easy experience.

I would NOT recommend. I purchased a 2020 Kia Forte and The headlights and wiper blades did not work. I took the car back to them they had it for almost 2 weeks and told me it was fixed. I work out of town so I had my sisterPick it up for me and the problem still exists. I contact them and they tell me it works fine. I contacted my salesman Randall Richman and he was polite at first but he told me it isn’t his problem I would avoid him. Talked to the manager and he was nice but would not have a rental car waiting for my sister upon her return to the dealership. This is a brand new car that has safety issues and they do not care about me or that. STAY AWAY would be my advice.

Nice clean place, curtious but prices way to expensive. Takes at least a month to get an appointment.

Owner made a point to take me $500 over what I said I would like to spend. And made the deal conditional on being signed that day.Due to a misunderstanding we ended up not getting the car. (We were told it was an all wheel drive but it turned out it was front wheel drive.)The next day we found another vehicle that was an additional $54 over my breakpoint. Owner never offered to come down and then only filled the tank half full.For spending $22,000 on a vehicle I would think they wouldn’t nickel and dime me to death. Poor choice. Poor service.

The gentleman that was helping me was very professional and answered all of my questions. Had quite a few!! Explained everything in a manor which you could understand

Problem fixed in no time at all.

After jumping through hoops for a week and spending countless time on the phone and in the dealership I was directed to their credit services agent. He proceeded to offer me 19% interest! I had previously purchased two vehicles from them at 6% interest. After I informed him that paying that much interest was outrageous he insisted that I “ get educated”. I have never in my life received such awful customer service. Never again will I send friends or family to them.

Most disappointed ever with a car purchase in my entire 60 + years of living. Randal the wantabee Sales person did the very very least humanly possible throughout the on line sight unseen or test driven. Purchased by my 82 yr old mother online.I tried to give big mike gm & da local Yahoos achance to exhabit some or actually any customer service skills. Failed continually. Ill make posts every 2 days or so telling why Im So So So disappointed and will proudly tell my story to prevent others from similar type of purchase problems and expenses.

Had a pleasant experience at Prescott Valley Kia looking at cars for my wife. Not very familiar with Kia except for some rental cars which impressed me, so I was very pleased when Bob assigned Gerald the product specialist to me. Gerald was able to point me in the right direction and it didnt take long for me to find the right size and color of vehicle. The financing process was painless also which made the experience pleasing. They have a good team of people here, I will most likely be back when my son starts driving.

Everyone was polite and friendly. I felt the folks went out of their way to assure me a great experience

As always the service is excellent! Happy I went thru them, Highly recommend!

Very nice people. Worked with me to arrive at a fair deal and I chose the new Seltos model. Since then I had a minor recall issue and was treated very well at the service department. They even asked me if they could wash my car and I joked about vacuuming the interior. Tim, the service representative, was so pleasant and did tell me they didnt do that but without my knowledge he told the washing crew to do the vacuuming. They did! the service and treatment was 5 star.

Very helpful and professional staff

My service and experience at Prescott Valley Kia was excellent. I made a mistake and showed up an hour early which Robert assured me was no problem. They got my car in right away for a routine maintenance visit and were done in about an hour!

Service was fast and efficient . Brought my Kia Optima in for 2 recalls . Was done in an hour . Service manager was excellent and answered all my questions .

Good place my friend won a $5.00 gift card.

Tim in Service kept me updated and WAS VERY NICE TO WORK WITH!!This was my first experience with Service in PV and it was exceptional. As much as I would hate to return for another major issue, I feel confident ibwould be treated with the utmost respect.They were great! ESPECIALLY TIM!

Edited 8/28/2020 - After having our vehicle for a week we get a phone call that they can’t find anyone to meet the deal they told us. Meaning they couldn’t find a lender to uphold their deal that we signed paperwork for. We told them we would bring the car back if that could not uphold the deal they made and we signed. Eventually they called and said they found someone to do it. This makes me very uneasy about our decision to finance with them and we wish we had rights and could break our purchases with them.We purchased a used vehicle just yesterday and had an amazing experience. Manny and RJ were wonderful to work with. We looked online and found a vehicle we wanted to look at. When we submitted a price request we received an email from Manny with the requested information. When we responded and told him we were on our way but it would be about an hour before we arrived due to where we lived, he said he would pull the car up to the front and have it waiting for us. Sure enough when we pulled up the car was out front. Manny came out opened the car for us to look at and then asked if we wanted to test drive. Due to COVID-19 guidelines you are allowed to test drive it, however, the sales people are not allowed to ride with you. This struck us as odd at first, however, it made us realize how important safety is to them as well as the safety of their customers. I can honestly say this is not the case at all dealerships. Highly highly recommend giving Kia Prescott Valley a chance. We bought a used vehicle from them.

Bob and Mike,gonna start with saying thank you for both times you treated me so well and first time around put me in a Kia soul that I needed. I was in a tight spot and you worked magic. 1 year later all signs led me back after falling in live with my first soul I look at all things I wanted in my next soul! well you made it happen. IAM in love all over again. You team is amazing and you listen and care about your costumers. Thank you for making dreams happen and investments good. Even with tough situation you make things happen! 🥰 I will always recommend your team!!!!!

Clean and quiet dealership. No pressure from staff. I went knowing what I was looking for and had a reasonable budget based on kbb information, and comparison to other vendors. Again, no pressure and pleasant staff. Beautiful view of Prescott Valley to enjoy while waiting to complete the paperwork process. Diane was a kind hostess through the process, and knowledgeable about her Kia products. I didnt give a 5th Star because of some under the hood issue with parts of the firewall missing/damaged, and not brought to our attention during the sale process. Being transparent about this item would have made an instant 5 Star rating.

I met with Randall after a long exhausting search for a car. I literally hopped from dealership to dealership. No one had any solutions and I felt very defeated. Randall was such a delight and made the experience of buying my first brand new car extremely enjoyable. I definitely recommend this dealership. If you were hesitant checking them out.... dont be!

Robert showed excellent customer service! I was very happy with the communication and service provided.

Terrific dealership. Maintenance updates while we wait. If you need assistance in sales RJ can ease your mind .Happy with the new car.

The service department at Prescott Valley Kia is absolutely wonderful Ive been there numerous times and have always had a very positive experience. I feel they do a good job on my car and things are done in a timely manner. However the sales department is a whole different story and I was going to purchase a car and it was the worst experience ever.

Got the car of my dreams. Pleasant business to work with. No high pressure sales.

Not good.

My husband and I recently made an appointment to have our car serviced at Kia. We were told that the employees would all be wearing masks when meeting with the public. We are senior citizens and take this pandemic very seriously, so this reassured us. To our shock and surprise, when we arrived they were not wearing masks as promised. We even saw an employee lean into the open window of a vehicle to talk to a very elderly man while neither was wearing masks. Needless to say, we cancelled our appointment on the spot. Evidently, close to 160,000 people dead arent enough for Kia to take this pandemic seriously. Who knows if they sanitize their work space or what theyre spreading. I wont be going back until they clean up their act. It isnt worth risking my life.

Lucas was very friendly. They were prompt and took care of everything.

Awesome! Brett my salesman made it fast and easy for me to get an affordable car. Come see these people!

Fast smooth service! Went out of their way to wash my car!

If I could pick anything lower than one star, I would. I am not the type to go out of my way to file a complaint, let alone write a review. However, with my experience with this dealership, here I am. I want to start by saying when the last owners were here, I was an extremely happy customer. I got a great car for a great deal. I told EVERYONE that mentioned buying a car to go to Kia. I will never say that again. After my car was totaled in early August, I financed my first car at Kia. I signed the deal August 21st. As I drive this certified pre owned car off the lot, my check engine light comes on. All three cats need to be replaced. Of course, Kia replaced them. But what they also did was send me home with a car that had NO oil in it. I had to put 5 quarts in.. Guess what? Check engine light. Keep on mind, this was after I had taken it it back because the oil sensor said I had no oil. They reassure me they forgot to reset it and Im on my way again. Two weeks later, check engine light, accompanied by a knocking noise. They have had my car for a week, have only managed to get the top of the motor off, and are telling me itll take a week for the warranty company to approve a new motor, after they finish the tear down, whenever that is, followed by up to 6 more weeks to even get a motor, then there is the time itll take them to install it. I have two children and am a single mother. I have financed over $18k worth of debt for this car, and cannot even have it. But I am still expected to pay the monthly payments, and have no vehicle. No rental, unless I pay for it and get paid back by the warranty company AFTER I get my car back. And lets not forget, that only covers 5 days with a rental. I have not seen worse business ethics and practice than I have at Kia. I will be getting an attorney, and will never return to or recommend Kia again.

Sales person was very informative but not pushy. We felt very comfortable talking to him even took a test drive.

Drove around phoenix for 300 miles in one day couldnt find a vehicle or friendly people to help. Next day went to Kia and they had a Kia Seltos that we bought and love it. Not 1 complaint with the staff at Kia helped us above and beyond. If you need a vehicle go see Randal Richman he will help get you started.

I was in the parking lot at around 6:15 pm looking around. No one came out to assist. I am the guy that can write a check to pay in full on the spot or even finance with excellent credit. Did no one come out because I was driving my 17 year old car with paint peeling and it may have looked like I had no money? The person with money or excellent credit could be the one pulling up in the old car evaluating your customer service. I will find a car elsewhere.

Very helpful and happy staff. The service department was great. Showed me how to use my new auto start feature. They also provided me with transportation to and from work while they worked on my vehicle.b

I purchased my kia back in 2015 when it was Earnhardts, and I enjoyed the experience and I wanted to give Prescott Valley Kia a chance despite the name change.My wife was very adamant on the options she wanted, and Gerald in sales was great at answering any questions we had. He went above and beyond to meet our expectations and some.Laura, the sales manager expedited the entire process by working diligently on inventory that fit my wifes specific needs. All this combined for a slightly faster process with everything completed and us driving off the lot in just under 3 hours (we are used to like a 4 to 5 hour process). So kudos to Gerald, Laura, & Michael for expediting that process for us.If you plan on buying, I would highly recommend meeting with Gerald.

Unfortunately my last visit wasnt as positive as my first. I came in wanting 2020 Kia Soul and hoped to get a great deal since I had previously purchased from them. In the end I had to travel to Phoenix for a deal that for some reason couldnt happen here. In the end I got an LX out the door for $18,850. I believe the best deal I got offered here was $21k +Very confused and ultimately unhappy. To be fair, the people here are always friendly and genuinely care. I will continue to bring my vehicles here for service but not likely to purchase one in the future. If you dont think your getting the best deal, try Earnhardt Peoria Kia! They had me covered!

Diane Summers was my sales agent - I really enjoyed working with you Diane - Thank you for your knowledge, your friendly attitude and your patience! I LOVE my new KIA Sportage!!!

The sales team is absolutely amazing and helpful and the service department is equally as helpfulEveryone was really nice

Really great service!!Always goes the extra mile to please the customer. I know; because that’s the kind of service I get Rev. Fred Hays

Would love to share with everyone that, I absolutely love this Kia dealership, how they do business and take care of their customers..I also absolutely love my new kia sportage SX!

This the best place to purchase a vehicle.. EXCELLENT SERVICE..GREAT PEOPLE. They will really work with you... So you will be able to DRIVE OFF IN YOUR NEW CAR..

Recently purchased a Kia Soul. Had a great experience from start to finish. The Service Department is equally wonderful. No pressure sales and I left happy. Still happy today.

Daniel was great. Friendly. Safe!