You run a well organized operation for both storage and truck rentals. Staff is skillful and knowledgeable and enjoyable to interact with. Keep up the good work!Jeff

Its ok but the holes in the fence to the building is unsettling.. They provide carts and elevators to help you move your stuff, they provide boxes, locks, bubble wrap, etc to purchase, and the attendant is super nice.

Very good overallmy first review of West Coast storage was about a month ago, its been 2 months now and I want to edit my review from four stars to five stars the facility is safe and secure, with easy accesscustomer service is professional, friendly and accommodating

We are so grateful for all the help Melissa at West Coast Storage has given us over the last several months. She has answers for our many questions about moving and storage. When our needs grew to more than one unit, she helped us figure out the most cost effective additional unit. She is cheerful and a blessing in the midst of our currently chaotic lives. The facility is spotless and safe. Even after all our smoke from wild fires, the air inside the facility was clean and fresh.

Preordered uhaul for early pick up, but their employee wasn’t on time. False advertising online for the cost of renting vehicle, they didn’t include fees or taxes associated with said rental. It is pretty sad that the online reservation doesn’t show these costs. How are customers able to make sound economical decisions if companies falsely advertise costs/display wrong information? I’m angry because prices are not fully disclosed at the point of initial rental. There are reasons and laws why gas stations have to disclose their prices per gallon

Nice facility... dont like that the locks are specific and have to be purchased thru them... but I do think they are cool though! Lol!

The management is friendly and quick to respond to calls and emails. The building is very clean and the storage units are roomy (very high ceilings!) and affordable.I would 100% recommended this place to anyone looking for a storage unit. I started renting in preparation for moving about 8 months ago, and I now firmly think that having a space away from my studio apartment to store my extra sewing supplies and Christmas decorations and clutter has made me both happier and more well-organized. Seriously.

Not very good security but I got no real complaints because Im at least on the second floor which would be a little harder to get at. Sorry for letting the secret out.

The gentleman at the desk was very knowledgeable, friendly, and courteous. I appreciate his help and I would most definitely, recommend you guys in the future to anyone I know. Thank you. Donny

I highly recommend West Coast Storage! The units are in perfect shape as is the entire facility. However, what made my experience special was Melissa. She was the Customer Service person who took amazing care of me. I would give her 10 stars alone! Great place. Wonderful service!

Clean facility, nice, helpful folks that run it, good equipment (carts) available to help you move your stuff around.

West Coast was the perfect self-storage facility! While I was deployed, I stored all of my belongings there. When I came back all of my things where still in mint condition. I will be recommending West Coast to all of my friends for their self-storage needs!

Friendly and easy to get to

Picked up a UHaul - great customer service and friendly staff.

Excellent storage facility. New, very clean, secure, and the staff is very helpful! The small unit we rented was reasonably priced and actually had a higher ceiling than others (Public) we looked at. (We didnt go with Public because they try to rip you off with hidden fees and failure to honor their advertised price (bait and switch).) West Coast is completely up front about all costs associated with the rental and honor their advertised price.

Great experience renting a storage unit two separate times! Sam is great to work with and makes the process a breeze. Online reservation system works flawlessly!

This place is great ; new, clean, freight elevators, nice big roll carts you can use, some lockers open deep and others open wide, you can have dual locks, they have tall ceilings in the lockers and the price deals are the best Ive had. Also staff was very helpful in getting things processed and going. Thanks

Great experience so far! Very helpful and professional staff. The process was quick and efficient.

Has a lot of storage spaces and even has carts and an elevator to help you with storage

It was very pleasant! Your staff was extremely helpful and very friendly. Im really impressed with the customer service. The prices are reasonable and the facility is brand new and impressive. Certainly secure and it has all the tools you need to easily move your things in and out.

So far, an amazing experience, just not having the stress of having to go in and rent a unit and do paperwork there was the biggest help one cant begin to fathom, getting to do all the little stuff btwn the here and there of my day was a tremendous life saver. The rates and impeccable facility, Im happy to have seen their add and checked them out. Thank you.

Sam is the best! Awesome people, awesome facility! Thank you!

Staff were knowledgeable and helpful, and the facility was totally clean and well-lit. Some of their paperwork could use improvement, as the initial contract did not reflect the promotions. They later sent me an email that was more accurate.

I was able to quickly reserve a space, got a timely response, and moved in easily using the furnished flat dollys and large elevators. The building is designed to be easy to access and maintain security. I am pleased with my choice using West Coast.

I’ve stored at the West Coast self storage in Lake Oswego and I believe the managers name was Adam. Adam was fantastic he was super nice so helpful. I’m now storing at the one on McLoughlin and Sam helped me out! What an awesome worker not only was he training somebody but he was also helping me out. Once again super nice, super helpful, so accommodating. Really great people. I feel safe with my stuff being stored there. Really great pricing. I would recommend this to everyone who is looking to store their stuff.

I really enjoy the this storage space. Sam was great and took the time to walk me around to find a storage unit that was right for my needs. The space is clean and comfortable. You can tell that the staff takes a lot of pride in taking care of the property.

100000000000000000/10 the guys were amazing and very helpful. They were also very efficient with putting the stuff away and with making sure nothing broke or got damaged. The were also very kind and fine with working in the rain. I really appreciated how much care they put into it and that they watch bachelor in paradise. Aiden and Calvin were amazing. I would totally use this service again

The customer service team is great. They answered all my questions and made everything really easy. My unit was clean and waiting for me. And move out was just as easy.

This place is better that most around.-Cheaper-More security-Temp controlled-Friendlier-Covered loading bay-ElevatorAlso the code to get in is so much easier to remember than an arbitrarily chosen combo.

Nice clean well kept units and facility all together.

Safe, secure and clean. It’s really nice they text you about your bill so there is no overcharge. They also allow flexible move outs.

Really clean facility and affordable pricing.The management is awesome, they are really nice to customers and explain everything before you have to ask. I feel really confident that my stuff is safe here.

Such good customer service. We had ordered it online and when we got there they helped us actually find a better solution. Doesnt get much better than that

This is a brand new facility. Sam in the office is great. he will do anything he can to help you and get you moved in. Im very happy with my unit and how Ive been treated..

The experience waa great and the customer service I recieved was awesome ans helpful and suitable to all my needs and more. Thank you.

Office personnel was very helpful and the facility clean and secure. I just started renting there so hopefully the positivity continues.

Very friendly, helpful, flexible, responsive customer service, and its easy to reach them with questions. Do be sure to ask upfront which months the web or promotional pricing listed online will actually apply to. (This isnt necessarily clear on the website when reserving online, but they can tell you on the phone or by chat if you ask, and they are very fair about it.)

I haven’t yet moved my belongings into storage here (soon!), but I can speak to my initial experience in contacting West Coast Self-Storage and securing my unit: the communication in figuring out details has been excellent, friendly, and prompt. :)

Very smooth process from initial inquiry to move in. Very responsive staff. They even called me right back when I called and they didnt pick up :-)

What a great storage facility with an awesome personable staff!!! We were able to see the units before selecting the right one for us. The building has great security and everything is clean. So glad we moved to another facility!!!

This place is clean, well-managed, and everything works. The manager, Sam Hill, is professional and solutions oriented. When I needed to downsize my unit, Sam came up with the best option and held the new unit for me to suit my schedule. I could have moved to a closer space, but I stayed here because of Sam and his staff.

This is a great place to get your storage unit. I got the first month free. everythings brand new.excellent people. Sam in the office will take good care of.

This is an excellent facility. Very clean & well kept. Sam, in the office, has provided excellent customer service. I highly recommend West Coast Storage on 17th & McLoughlin!

Very clean and safe. Access is pretty great with a loading dock and carts at the ready right by the elevators. The staff was super helpful and friendly.

Everyone has been the peak of friendliness and professionalism. All of my questions have been answered and all of my requests accommodated. Very secure location with great staff. Nice facility. Not much more you could ask for!

Its was a very comfortable experience ...Sam was very friendly and informative.. He is EXCELLENT AT HIS JOB ....If he is an example of the level of exceptional quality you expect in your employees then I say kudos to you and your company and I would be more than happy and will be more than happy to recommend your business to anyone and everyone that asks about a Excellent storage units.. .Also I dont know if your company does a employee incentive program or something to that effect or not but if u do I once again would like to put my vote in for Sam he is located unemployed at your new location in Sellwood Oregon off of 16th and Milwaukee Avenue

Great place to store your items. The location is fairly new and is sturdy looking. I love it.

Sam is the best thing that hit your company. Fantastic person, very organized, deserves a raise for working through such a dangerous time with the pandemic.

Excellent, friendly service. Above and beyond expectations. Great rates, too.

Love this place. Feels safe

This is a clean, new construction Building with ample parking, friendly and helpful staff.

Just a great, cheap place to store stuff

The facility is clean and feels safe, and the manager is so kind and helpful! He made the process easy and pleasant and I really appreciated it

I’ve been very pleased with service and responsiveness of the staff. The facilities are clean, secure and there are always carts available for transferring items to and from the unit.

Went to the storage place on 17th Holgate first & the staff was truely unfriendly from the phone conversation to the talk we had in the office... So feeling defeated I left only to drive right into the place down the street ...A very friendly employee greeted me with a smile and after all the stress of the move now down to finding storage place it certainly was ment to be .......THE BEST NO QUESTION ....................THANX AGAIN WEST COAST

Great people that work there and verry clean and secure

Awesome facility, the staff was very helpful and friendly and a very reasonable price.

YES they are Polite & Efficient👍❗

Great People . . . Great Place!!The staff & facility deserve a 6 star rating!!! Very Very nice facility, of course its brand spanking new, but I have a feeling it will stay that way for a long time as the staff really care about keeping it clean. There is a lot of natural light through the large windows, which makes it feel less like a musty basement, warehouse or dungeon like some storage facilities do. They have a restroom!! Yay !!!! The carts are new too, of course, and very easy to maneuver -not so dang wide you hit the wall on every turn. The location is easy to access, I love that cuz I usually am taking tri met there and there are 3 buses, plus the yellow line that goes right by it. Manager Sam and his assistant who is there when he isnt are wonderful ... very accommodating & helpful ... they are always smiling and make it just a little more pleasant when you have to go in to your storage, which is something we pretty much all dread ... Right!?As I said, they and the facility deserve 6 stars (if that was a choice) and I struggled with my decision, cuz the reason I finally decided on 4 isnt really their fault. Its whatever it was that the company used who cleaned their floors (I think thats what they were cleaning) a couple weeks ago. Absolutely horrible. . . It was overwhelmingly strong ... Made me feel awful ... headache ... nauseous stomach ... eyes burning ...I wondered if it could possibly be dangerous.I really hope that the corporate office reads this review and looks into that, requests that company not to use that cleaning agent or changes their company, because I dont ever want to be closed up in an elevator with that noxious smell again. . . and it wasnt much better outside the elevator in the open, high ceilinged hallways either.And Id be happy to upgrade my star rating for them to 5 if I discover that they have made sure those chemicals will not be used inside their facility again.

Great prices and friendly staff thank you!

I think West coast storage has the nicest customer service

The staff is wonderful ! Lots of help and understanding .

Expensive,. Went somewhere else.

Great staff

Very friendly and helpful and clean

Terrible customer service