Good so far...clean and safe. 2 spots for loading. 1 elevator was out of service today? Have bathrooms and cold water from fountain wich is really convenient!!
Ok, I will admit it: Im giving them a high rating because I was lucky enough to get my unit right when they opened, and I *literally* got the best one in the place--on the ground floor, right next to the front door 😂. But even if youre not lucky like me, theres a lot to like about this new, clean, temperature-regulated, well-maintained facility. That said, there are a couple things I dont like: 1) Parking is sometimes a problem, as there are only two spots available in the loading bay; and 2) there is no light in the unit, and no plug to add one, so its like the Black Hole of Calcutta in there.
The manager at the storage campus was amazing! Friendly, efficient, and very professional. Further, she was very accommodating to me the day before Christmas Eve near closing. My car with much of my belongings had just arrived from Alaska and she was able to get everything squared away within minutes. The facility is great and incredibly clean. I would highly recommend!
Valerie was knowledgeable and efficient! I was very impressed with the facility and the manager!
Valerie at Beaverton Hillsdale hwy location was super helpful.She asked all the right questions and made sure I got exactly what I was looking for.Thanks!!!
The staff at storequest are very friendly.Valerie went out of her way to help me get my door pin issue figured out.i will promote storequest every chance I get.thanks to storequest for bringing a great service to the community.and thanks to storquest for having a good eye when hiring employees.
I used Public Storage for years and began to hate their shoddy locations and price gouging.But here? I love them! So much more reasonable than Public Storage. I will never go back after coming here.
Very helpful and worked with me. Highly recommend!
Clean, professional and friendly experience with a remodel on the way I needed extra storage!Just wow!Valerie was great to work with and I’m so happy to have picked this storage place!
Valerie is awesome and super helpful. She remembered me from a year ago and has gone above and beyond.
The stars mean nothing here. I like the women who work here a lot. They are kinds and friendly but the business of storage is really cruel in a pandemic. Imagine a company that didnt have regular increases for good, clean paying customers? All they provide is an empty room. Can you imagine the profits? But instead of decreasing rates for these good customers, they increase them. And, homeless, what is a person to do but comply?
I am a repeat customer who just rented a very small unit. I worked with Kerri and she was very professtional yet personable. She treated me just the same as if I were renting a large more profitalbe unit. The facility is immaculate and is well taken care of.I would reccomend the facility highly.
Restrooms and coffee for people who rent. Super nice staff. Someone there everyday. Dont know the ladys name but she is very helpful. Signed me up 9/20. She deserves a raise Though management is locking everything down because of Corona. Very good prices.
Valerie went above and beyond to assist me with a stressful move and rental. I highly recommend! Thank you Valerie!
Super nice staff at the Beaverton-Hillsdale facility here in Portland. Nice office, great building too.
This is a really nice facility. They have only been here a year in march. This place still looks very new and very well kept. We reserved a storage online with a great deal on 5x10. Kerri Speirs helped complete our registration and showed us our unit. Kerri was very professional and respectful. Kerri was able to answer all of our questions and needs. Im impressed with this company. Im transferring from extra space storage who has just become overpriced recently. But now its a better company and its very tight knit here. Oh and they have a great security system. Its like fort knox. I feel safe leaving my stuff in storage here. Thank you Kerri for your help today and in the future.
Rented a storage unit at the StorQuest facility on BHH today. The paperwork was quick and simple and the price is great compared to other storage companies in the area. The facility itself is pristine and access is easy yet secure. We are excited to start moving in!
Kerrie Speirs met us in her office in a gracious, professional manner and described the features of the units before leading us across to the entrance, and to the space that we had chosen. She was thoroughly informative and patient. She let me practice with the keys and then took us back to her office for the paperwork necessary. Very thorough. We came away with confidence we had chosen well.
Valerie is always very helpful.
StorQuest is a great place to store any of your household belongings. The facility is well maintained, everything about the place is extremely nice! Thank you Valerie for helping us out when we were there!
I want to share my wonderful experience in obtaining a storage unit from StorQuest! I am a bachelor and all of the details regarding estimation of space for a storage unit, cost, etc., were really a daunting experience for me!Both Kerri and Valerie made it easy and enjoyable. They were very knowledgeable, professional, friendly and dedicated to my getting the exact storage unit for my needs. They really understand customer service; not just talk. Really, the whole experience felt just like talking to two good friends who had the utmost care and concern for my happiness!And they are wonderful problem solvers! I started out with a 4x5 unit which was not large enough for me (thought I knew better!).Valerie was able to follow-up with the perfect unit for me, after revisiting my situation and needs.The facility is brand new, with plenty of units to choose from. Indeed, there are variety of different units for practically every situation and budget. There is a central loading dock that makes it easy to unload your moving vehicle. Elevators make it easy to traverse all three floors of units. I purchased a unit on the third floor which was cheaper than the lower floors, saving me a nice chunk of change!I highly recommend StorQuest for anyone wanting the very best in storage solutions and staff that is second to none! A real Winner here!RJ
Clean is the only good thing about this place. The access hours are only for customers who use Auto Pay. If you miss a single auto pay payment, the access hours go to ~9am-6pm, which is extremely problematic for literally anybody who works a regular job. Of course, they dont tell you this upon moving in. I only found this out once I missed an auto pay payment due to losing my card so it shut off while I got a replacement. I made my payment manually instead, and just like that: my access hours went from 9 to 6. This is extremely problematic given I need to use storage frequently, yet it is also extremely problematic for me to rent a uhaul and move ALL my stuff to another storage facility. Id highly recommend going elsewhere for your storage needs. It is clean though. Cleanliness is kind of at the bottom of my priority list of my needs Im a storage unit personally though. The general manager screamed at me when I went in asking to get my lock cut, too, and refused to do so despite my calling to verify earlier
The process of getting set up with a unit is very easy. It took about 10 minutes to get all of the information about access, etc. The place is brand new and extremely clean. Access is really well thought out with the loading bays and plenty of carts. Heather was extremely helpful in getting me set up. There seems to be plenty of parking. So far, so good! Thank you!
I had a fabulous experience with this storage facility. The building is secure, clean, bright and priced affordably. I worked with Valarie who was friendly & so helpful. This company worked with me, met my needs and totally made this incredibly easy. I’m so happy I chose them.
Very helpful staff on the phone before I rented and when I went into the office.The units are clean, dry, well lit hallways. Xtra security measures for a storage facility! I know my belongings are safe and personally I feel safe
The ladies who work at this location are excellent!
Very clean storage center! I was impressed. The customer service was excellent as well. We were in and out very promptly and everything was explained well. Valerie was wonderful and I’m happy knowing my things are stored in a clean and safe location with surveillance.
Wonderful customer service and a great experience all around. Were very happy with our storage space. The sign-up process was super easy. Kerri explained everything and answered all our questions. Staff is very active on site, cleaning, vacuuming, and helping new customers. The loading area is covered, too, which will be helpful during the rainy season. So glad we chose StorQuest!
My only comment is the unit I have has very poor lighting, to the point where Im thinking of moving to another unit that has lighting.
The location looked really clean and well taken care of. You can tell it’s a new location and that it is kept to high standards. Valerie really helped me understand the location and walked me through their facility. Definitely not the average and mediocre storage business that I’ve seen in the area.
StorQuest really exceeded my expectations! The facility was very impressive. I couldnt help but remark on how clean it is. The covered loading area is a real perk for keeping your things dry when moving in or out while its raining. The entire facility is very well lit and monitored with security cameras so I truly feel completely safe. Also the large carts available for use are so great to have. We were able to unload the entire car of things and get it into our unit in one trip instead of several, so we were done much faster than expected!
Valerie was so welcoming and helpful in figuring out my storage unit rental. I feel like my stuff will be safe and secure. I would definitely recommend this place to friends, and Ill make sure they talk to Valerie, shes the best!
Super clean facility! Really impressed with the security, layout and the ease of accessing our unit. The staff is always friendly and helpful. I love that they have dolly/carts to help move things in and out and having a clean restroom on site is super convenient. I would highly recommend StorQuest for anyone looking for a safe, clean storage unit!
Valerie was very helpful in finding the right storage locker and explaining the whole sign up process. Made it extremely fast and easy. Very new facility that’s climate controlled and very secure. Definitely would recommend.
Valerie was super helpful finding a storage solution that met our needs, discussing our various options and helping us find the perfect storage unit. She walked us through all the variables and couldn’t have been more helpful. A great experience!
The woman who helped us in the office was very friendly and thoroughly explained everything about the lease agreement with us. The whole facility was very clean and well kept, too! I appreciate how late the access hours run, and that Autopay is an option. Overall Im just very glad that we found this facility when shopping around for a storage unit. It was a great experience the whole way through!
Super helpful, friendly and professional. Thanks Kerrie!!!
The lengthy wait for this property to open was well worth it. The facility is top notch: impeccably clean, well lit, and well equipped for ease of access and use. The management team members are attentive, very helpful, and great communicators. We are very happy customers.
Valerie was super friendly and helpful. Units are brand new and space is clean and very accessible. My only complaint would be the slightly overwhelming fake scent used in the lobby/office as well as more faintly in the storage areas. Slightly headache inducing if youre sensitive to fake scents.
This place is great! Wonderful staff and the hours are super convenient. Heather set me up with my unit and Valerie has provided phenomenal customer service on a few occasions.
We have been expanding our business the past couple years and have needed a great place to store and manage our items. We are thrilled to have a brand new facility with bathrooms and more modern amenities! We also love that we can lock our rates in all year and it is competitive to the space we were originally. Great service and responsiveness and 24/7 access for businesses!
We worked with Valerie at the Portland, Oregon StorQuest. Her customer service was courteous and professional. The building is beautiful, secure and very clean. Highly recommended!
Very helpful with setting up a new storage unit! Very clean and organized. All the staff was very accommodating to my moving needs:)Heather helped me today and my first experience couldn’t have gone smoother!
Great, friendly atmosphere. Very clean facility which was important to me. That shows that the owners care and that gives me more peace of mind.
Nice new facility that has covered unloading. The staff there are friendly and helpful. It appears to be easy to get in and out of the parking area and it is in a convenient location. The building looks to be fairly secure and it can be seen easily from a busy street.
I was one of the first to rent, moving in March 18, 2019. Rent was $208/month. Just got notice a couple of weeks ago that they have elected to raise rent $36 dollars to $244/month effective in 30 days on my 6 month anniversary of renting. Really? It hasnt even been a year. If this continues every 6 months, then no thank you. Disappointing.I wasnt going to mention this but since Im already here, prior to that there were the less than pleasant emails demanding proof of homeowners insurance or they would force me to buy their insurance.I literally printed out the insurance form they wanted, walked it in, and then they didnt put it in the file. So I got more emails. I walked in again, told them I had already brought in the policy document, and then they found it and admitted that they had failed to put it in my file. No apologies for inconveniencing me.Facilities are nice. Policies and customer service need a major upgrade.Too bad really. I hate leaving anything other than 5-star reviews. Hope they get it together.
Valerie was incredibly helpful. We had a great experience with her, as she went out of her way to make sure we found a unit that was closer to our home than the original location. Thanks Valerie!
Clean, dry, convenient. All that it should be!
Valerie was awesome to work with. The units are very clean and organized. Secure and convenient access
Storquest has been wonderful - efficient and helpful in every way. We recently leased a second unit and again, Valerie made the process quick and easy and was thoughtful and considerate to all our needs. Thank you!
I rented a storage unit from Valorie. She was very friendly and happily showed me a couple units so I could decide which would work best for me. Valorie explained in detail the contract I signed. She was so professional and her customer service was fantastic, Valorie was a pleasure to work with.
Reserved from a third party site. Just to let you know, There are fees that arent mentioned.Listed are the unit monthly rental price and a one time admin feeTheres unlisted prices of required monthly rental insurance and a one time lock fee.Management was nice at this location. The contract is lengthy and has a lot of spots in it.Checked out the unit but will be moving in soon. Brand new building as stated. Lots of metal and has elevators.
Valerie was very helpful. She explained the process to me thoroughly, and was very sensitive to the fact that I have an ankle problem and helped me get a unit where I did not have to do much walking.I think she will be an asset to your company.Kimberly Bush
Very clean, secure, and easy to access for customers. Units are temperature and humidity controlled. Wonderful customer service! Valerie was very kind, patient, knowledgable, and friendly. Will use this location again in the future.
Heather was amazing during the process of getting the unit. She went through everything at my pace and made sure I understood everything before moving on. Would highly recommend
My wife and I are thrilled with our new unit. The prices are the best in town and the location could not be more convenient for us. There is a bathroom accessible anytime the facility is open. The staff members could not be more helpful and welcoming.
The staff here are very friendly and helpful. My rented space is spotless and the workers here appear to have cleanliness at the top of their list.
Valerie and Kerri were great in helping me find a unit that fit my needs and a great deal! Professional and friendly. Thanks so much.
I am so very impressed with the local StorQuest that opened near my home, in the Raleigh Hills neighborhood, of SW Portland, Oregon! Very clean, well-managed (Kerri Speirs! :)), clean, available restrooms; enough trolleys - that operate correctly; terrific locks and security! i just cant say enough - definitely 5 stars plus!
Valerie was very professional and friendly. Explained things well. Storage units are very new, clean and safe.
Very friendly and attentive service. Valerie gave us exceptional service and really went over the top to make sure we left happy :) thank you!!
Kerri was very kind and a great help in getting me set up for my unit fast and with ease!
The team at the new StorQuest on BHH is fantastic, and the facility is state-of-the-art and immaculate. Heather went out of her way to find me units that would work for my needs, and made great efforts to keep me informed about the pricing, the availability, and the projected date of access. I highly recommend her and the facility if you need storage.
Valerie is amazing! The facility is so clean and taken care of, the staff is friendly and easy to talk to, and the prices are cheap
Valerie was exceptionally helpful with getting things set up and went above and beyond. They really do show how important customer service is to them.
Overpriced because of too many fees beyond the advertised price. You will get nickle and dimed to death there. Go 20 minutes west for wildly cheaper rates that more than easily justify added cost of gas driving the extra 20 minutes.
Would be great, but they keep raising rates. So what seemed like a great deal is now just as much or more than their competitors. Feels like a bait and switch.
Heather was absolutely amazing. Very helpful and knowledgeable. She got us set up with our storage unit with ease. Thanks, Heather!
Would love for you to have dollies to help with the heavy items. it makes it easier to carry multiple boxes at a time.
Very helpful. Staff is easy to work with. Nice clean units with plenty of dollies and security. They even have lovely restrooms.
I had a good experience clean and safe place to store your belongings. Vee was great and professional. Staff is friendly and very helpful! I would recommend this location!
First place I went to and right away they gave me a great deal on a 10x10 that new and clean! Cant beat that! Thank you. I highly recommend this place!
Yay! So we just moved here from California and our so excited we got our storage until today at Storquest! We were assisted by Valerie who was very knowledge, and fun to be around. I really enjoyed coming in here just for her serivice! She took care of us 100%. We got our storage, lock and insurance all done quickly and at a great price! Thank you Valerie!
Keep up the great work
Valarie and Carrie are always so helpful when I go in to make payments or anytime I call or have any questions they’re both very professional and always have the best attitude! So happy I chose storquest
Valerie helped us out with sizing and pricing. Got us in and out with all the info. Highly recommend!
Staff was very helpful and supportive thru out the entire process, even willing to stay well past closing to ensure that i was set up properly. The facilities are also very well maintained and conveniently located.
Very seemless process to rent the storage unit. Customer service is way better than my experience at U-Stor. The hours to access the units also are significantly better than our previous unit. Heather was great by helping us through the process and showing us our options. Highly recommended.
Friendly and helpful staff made the process of renting a unit quick and easy. Very nice new facility.
Great service. Storage units are new, well lit and secure.
Moved from another storage company to same sized space. StorQuest adds climate control, covered unloading, carts, elevators, clean restrooms---all at $45/month LESS than the other one. Easy to sign up with friendly, helpful staff. If you need storage this place cant be beat.
Kerri and Heather are AMAZING. The facility is lovely, clean and secure. I’m excited to have found them.
Great facility. Easy-to-access location. Brand-spanking-new storage units. Affordable. Friendly. Well-managed.
We were very happy with the beautiful, brand new storage facility! The service was excellent as well. Immediate assistance and help getting exacty what we needed.
I really appreciate all of Heather’s help! I originally was quoted one price, but when I came in to sign, I was told another. She made sure I got the lower price! Thank you Heather!
Amazing customer service! Kerri is very helpful. Clean and a great location.
I love this place. Great people. Wonderful establishment. Nice storage rooms.
We visited the new Storquest on BHH to inquire about storage rentals. We met with Valerie and she was amazing; she answered all our questions, no more how silly they were. She was professional and easy to work with.
Helpful staff, very clean and secure premises, reasonable rates. Very glad I found this location, seems much nicer than other storage services I looked at in this area.
I found this location to be well staffed and reasonably priced. The staff was particularly accommodating and took the time to fully explain both the terms and incidental costs associated with the contract.
This is a GREAT place to use for your storage needs. wonderful people to do business with. THANK YOU!
Kerri was awesome and super helpful and knowledgeable. Feeling confident in leaving my stuff with storquest!!
Valerie’s Customer service was good she was so awesome on helping me find the storage untit I need for the price I could afford she was so under standing
Very clean and well maintained! Nice office staff too.
They did a great job when we discovered there was a problem with the first unit. Nice people to deal with. Very helpful.
StoreQuest is a bright, spotlessly clean facility with great hours, and wonderful location. The option to have a unit with natural light is unusual and useful for day time visits. Full security cameras make StoreQuest a trusted place to leave sporting equipment, or other items that are valuable- and the company offers insurance policies and locks right in the office. StoreQuest has helpful, attentive staff who seem to truly care about their customers experience, which I can’t say about the last place we had our stuff.
This is the place to go good peopleMuch love an respect and it dont get any better with the new facility the joint is professional
Best storage Ive ever had. The facility is brand new. Lots of corny joke posters on the walls, but its soooooo clean! Rates are great for environmentally controlled storage.
This facility is gorgeous and the service was great. Clean, well-lit and great accessibility.