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Sundance Yacht Sales & Marina
570 NE Tomahawk Island Dr, Portland, OR 97217, United States
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Sundance Yacht Sales & Marina
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Ma
Review №1

We purchased a new Cutwater from Sundance yachts recently and the boat had a couple of concerning factory issues. At first I was pretty disappointed as you can imagine.Sundance stepped up and really took care of us.Drew took a 5 hour drive and picked the boat up for repairs. Brianna in service kept us informed of the repair progress.Joe the technician seems very knowledgeable and got the repairs completed.On top of all that Drew is delivering the boat back with another 5 hour drive!Top notch service for sure!

Su
Review №2

These guys are topnotch !!!Andrew who handled our purchase over the phone, was super helpful with the change orders we made, as we live 800 miles away. When we went to pick up our vessel Aaron, our technician, was amazingly helpful and exceptionally friendly. Lori handled our paper work with ease. Ken closed the deal and we are now sitting on our beautiful Cutwater enjoying a glass of champagne.

Da
Review №3

We had our boat here this summer of 2021. Although, we have left the boating community for now, this is a first class place. Top to bottom, the employees at Sundance were there to help their customers. I just cannot say enough good things about everyone we interacted with. If I ever end up buying a boat again in the Portland area, I just would not do it without Sundance as my marina.

Ky
Review №4

We had a great experience with this dealer. We work with Andrew Hepler on buying a boat for my mom. He went above and beyond to help us out. Between getting us out test driving, flying to San Francisco to look at a boat and eventually teaching us how to use it. I would highly recommend. I appreciated that he showed us boats and helped us make a decision but did not push us at all in making a decision.

Br
Review №5

I had a great experience shopping for a new boat with Andrew Hepler at Sundance. As a first-time boat buyer, Andrew provided objective guidance and unbiased opinions about brands/models carried at Sundance and at other dealers. The test drive experience was easy and informative. Buying a boat is a major investment, and I would recommend Andrew at Sundance to my friends and family.

sa
Review №6

I would give Ken and Sundance Boats Portland 10 stars if I could. From my first phone call to my purchase to the full day of instruction on the water.. personable and professional in every way. It would appear to me that Ken works 7 days a week to make sure that I am/his customers are informed and comfortable with their purchase.

ja
Review №7

I cannot recommend Andrew Hepler and the entire staff at Sundance Yachts highly enough. They provided the most professional and informative sales experience that I have ever had. I am new to boating and had a lot of questions. They exceeded my expectations at every turn and were patient, knowledgeable, and truly interested in helping me find the right boat. I will be a customer for life.

Ke
Review №8

I purchased my first cabin cruiser from Sundance last year. I bought a Jeanneau Velasco 37F and could not be happier.Sundance made it easy for me to navigate my first purchase and the follow up has been very good as well. Ken Stanley is the man and I suggest anyone who is in the market for a new boat to reach out to Ken and get the process started.Whenever I have a question, Ken answers it right away or gets back to me very quickly. I am very happy with my new boat. Stop wondering if and when, reach out to Ken! You will be very happy with the customer service you receive and they carry some awesome boats.Thank you,Ketch

Ri
Review №9

This is my first boat in the 40 foot range and I was never compelled to write a review until now. I wanted a bigger boat that we could stay out on the water for days on end and go up into the San Juans in Washington. I talked to three different dealers and not the best of results. I reached out to Sundance and talked to Ken Stanley and right of the bat I felt very comfortable with him I told him what I was looking for and he said I have a boat that you might be interested in so I made an appointment and my wife and I went down to look at what he had. Ken was by far one of the most honest and trustworthy guy I have ever met. He gave me the pros and cons things to look out for but also to be happy with what I get not just at the time but for years to come. I bought the boat not only did I get a great deal but he helped me through the marine survey the sea trials and he even helped in replacing a few things on the boat. I recommend Ken Stanley to anyone looking to buy a boat this guy is one of a kind and when I go for even a bigger boat I will be back to see Ken.Thanks again Ken Stanley for helping us make the right choice on our cruising needs.Richard C.

Jo
Review №10

Ken and the staff at Sundance made our boat buying experience great. They are a first class operation and saw to every detail the we thought -and didnt think- of. Calls were returned promptly, they did what they said they would do, and we would buy from them again.

Ba
Review №11

I went in on a whim few months ago wanting to talk about boats as I was considering buying something in the 36-42ft range. When I walked in, I was greeted by Ken Stanley whom was very open, direct, and honest. Answered all my questions I had, and even posed questions that I did not think of but were also important to note. It was nearly a 2 month search to find the boat that I was looking for and Ken would send me emails every few days, and I would also send him emails every few days of listings I had found in which he gave great insight to. We finally found a local boat in which he helped me schedule the survey, asked me what to specially look for in the survey, helped me arrange conversation with a mechanic to fix items, and also helped me negotiate with buyer for a fair and honest deal.Through the whole process, anytime I called or texted Ken with a question, I would get a call back or text immediately, seemed like the guy worked 24/7 and always there to help. Definitely recommend speaking with Ken if you are ever seeking to look at boats to purchase, and would 10/10 recommend and when I look for another boat (hopefully) in a few years, I will 100% go back to work and speak with Ken first.

Do
Review №12

Jarred and the service staff are great. Even with all the staffing and stocking challenges of late they were able to save our day on a recent trip. They really jumped on a fiberglass repair and got us on our way. Great job Sundance.

Ar
Review №13

God forbid if you need a warranty work that needs to be done on your boat. They’ll try every possible excuse not to do it. These guys gave me a run around like 1-2 months. They didnt even bother to return my calls. Of course, They never took care of the warranty work.Stay away from this dealership and save yourself a big headache.

Sa
Review №14

If you are thinking about buying a motorboat, you can’t go wrong with Sundance Yachts. From the sales/support staff to the mechanical service team to the lineup of boats available from Sundance, this is a five-star operation. First things first, working with Ken Stanley, the head of sales at Sundance in Vancouver, was an absolute pleasure. The first time my wife and I stopped into the Sundance showroom, basically on a whim, we weren’t thinking about buying a boat for at least a year, and even though Ken knew this, he graciously devoted over an hour of his time, showing us boats and indulging us by going through the pricing on options in great detail. When we returned to Sundance a couple of months later, after doing extensive research, and this time—sooner than we had been planning—seriously interested in buying, Ken helped us find exactly the boat we wanted. I had done a lot of research on boat pricing, spreadsheeting the costs of options, checking out websites around the country, and visiting/calling other dealers in the area. When it got to the point where my wife and I were sitting down with Ken to discuss the business side of matters, I held my breath as Ken told us the price of the boat, expecting the worst, especially since boats have been selling so well during the coronavirus pandemic that dealers are having a hard time getting new stock. I was pleasantly surprised by the price Ken quoted, which was eminently fair for the boat we wanted with the options it had, and lucky for us, within our budget. Brian from the finance department at Sundance did an excellent job connecting us with competitive financing, and within a week we had signed the sales agreement. What really stands out to me about Ken is the ongoing support he has given us since we signed the agreement and took possession of the boat. We are new to boating, and Ken took a lot of time helping us get familiar with the operating systems of the boat and with some basic boating knowledge, like setting fenders and tying knots. Ken went out with us on the boat twice to be sure that we were comfortable and competent with docking, dropping anchor, and other operations. Every time I have called Ken with a question or concern, he has always answered or gotten back to me right away, and he always seems genuinely happy to help. Simply outstanding customer service. In addition to all of this, Sundance offers full mechanical and boat maintenance services, and I have been impressed with the expertise and professionalism of Jarod and the mechanical crew. Finally, the boat manufacturers represented by Sundance—Jeanneau, Prestige, Cutwater, and Four Winns—are all top-tier companies, and taken together, they offer a wide range of styles and prices. I wholeheartedly recommend Sundance Yachts.

An
Review №15

Ive had nothing but great experiences at Sundance. The sales staff is always a pleasure to work with. This past time Andrew was great. Upfront and honest about everything, and extremely knowledgeable about the boats. I might even go as far as to say I enjoyed the process. Its also important to point out that in the past Ive had great experiences with the service department as well. Thanks, Sundance!

We
Review №16

I have been working with Sundance for a couple of years now. I just bought my second boat through them. Ken Stanley is absolutely awesome. He sold my last boat within a couple days. He always keeps me informed and updated on transactions. He goes the extra mile for his customers. I would definitely recommend Ken Stanley at Sundance if you are looking for a boat/yacht.

Te
Review №17

We purchased a Cutwater from Sundance Yachts, after looking at boats for a year. We met Michael and Ken at the Seattle boat show. Their knowledge, professionalism and personalities stood out above all the rest! Then, delivery of the boat and the Sundance Customer Experience gave us an overall and firsthand knowledge that it’s not just the sales department, it’s the entire Sundance team that makes this company and customer support soar above the rest! We felt like we were the most important customers they have ever had. No matter how busy they were, our phone calls, requests and inquiries were always attended to immediately (as new boat owners, we had a lot of questions!). We want to give our sincerest and personal gratitude for the exceptional team support and a job well done by all. Our Delivery & Customer Experience from the owners, office, and the shop, far exceeded our expectations! The owners, Rick and Nick have put together a great company team!I would recommend that if you’re looking to purchase a boat, go to Sundance Yachts!!Ed & Teresa P.

St
Review №18

I had an excellent experience at Sundance. We had been looking for a Regal Windows Express for quite a while and found a 2006 that is in almost new condition. John Comer was extremely helpful in the negotiations, arranging for some work to be done for us next door at Cook Engine, and even came in while quite ill to make sure the survey we needed went well. Just wish we had a covered storage place like this near is in the Seattle area! Really cool how they load boats into the Columbia.

Sa
Review №19

I have bought two boats from Sundance and just love them!! Ken Stanley was our sales person and has been tremendous through both purchases. Sundance stays engaged long after the sale. We were new boat owners and Ken provided piloting & docking training for free. The service team really rocks and has helped us when we really needed it. Everyone is a pleasure to deal with

Br
Review №20

I contacted Sundance and worked with our sales rep, John Comer, early last Spring. He was very pleasant to meet and work with. John showed us a beautiful Sea Ray 21.5 cuddy craft. It was a perfect boat for us. After a fun test drive on the water, and a complete tour of the clubhouse, we were sold. My family has enjoyed swimming and hanging out at the Sundance Clubhouse. We keep our boat stored in the Sundance warehouse, and appreciate the security it provides. All of the Sundance staff are very pleasant and helpful, and boating has become the true highlight for us! See you on the water...

ju
Review №21

Can’t say enough about the after sales experience with Ken going from a sail boat to a power boat was a big change Ken Offered to help me make the transition by giving me boarding lessons after the point of sale this is unheard of and spent hours with me in the boat as far as the Commission was very small for Ken Yeah he went far beyond to assist me. WillyEriksen

Je
Review №22

I would like to compliment Sundance Yachts especially John Comer who recently helped me sell a 32 Carver Mariner. He was extremely knowledgeable and helpful in answering all questions and concerns. Not only did he sell this boat now but also initially sold it to me in 2007. Highly recommended!

Lo
Review №23

I am so very PLEASED with the service and people that work at Sundance Yacht sales --- we have NOT only purchased (3) boats from them THEY are always there to lend a helping hand and make sure that everything is ready to go. We keep our boat at their facility and we know that it will be safe.Our salesman Ken is always at the other end of the phone when we call him JUST like today when I broke my foot and needed his assistance from getting our boat ready for the trip to Alaska --- YOU cant ask for any better service than what we have gotten ......JUST them love ....

Li
Review №24

Mike was awesome helpful and very knowledgeable of boats came all the way from phx az 2 c him. Rock on my buddy

Ni
Review №25

Stopped by the store and met with Mike Rongo. Very knowledgeable and had great selection. Look forward to going back. Highly recommend!!

We
Review №26

We ordered a Jeanneau NC 895 through Sundance. The factory itself is working through production volume issues which resulted in a delay of 8 - 10 weeks. Sundance more than made up for the delays through service and concessions. When we outgrow the 895 well be back at Sundance for the 1095. We worked with Andrew as our sales associate, and he was very responsive to all of our quires and needs.Update: Weve worked with the service department for the last two years on minor warranty items and theyve been great. On our last trip we chipped the fiberglass around the bow thruster. Jarrod and his staff jumped on it making a quick repair, saving our trip to the San Juans. Thanks Sundance

Pe
Review №27

Buying or 8th boat from Kenny & Rick! Always treated right! Go spend some money and enjoy life!

So
Review №28

Its a nice marina but, you have to check the boat before you buy it. Their survey means nothing but lie. bad management, not honest at all, they damaged many boats while moving them specially while their remodeling. They wont take any responsibility for damages and change the subject. They have bad accounting and try to rip people off for their own mistakes. The manager keeps harassing certain guests. The management threats people before solving a problem. Very Unprofessional.

Me
Review №29

Excellent boats, amazing staff. When Im ready to buy I will definitely be back and am hoping Mike Rongo still works there because he is the best!

Ch
Review №30

If you want a great boat, go to Sundance Yacht Sales and see Michael Rongo. Hes super helpful and knowledgeable, and is just one of those super genuine people - the kind of person you want to buy a boat from.

Ro
Review №31

Overall I had a very positive experience with my purchase at Sundance Yacht. Michael Rongo put me in a new CUTWATER C-302 COUPE . The boat is great for fishing and my favorite part is the new built in grill!

Go
Review №32

Nice people, good service

Ni
Review №33

I absolutely love the folks over at Sundance Yachts. From the initial purchase of my boat to helping train me on captaining it (and it was a lot of hours) to constantly taking my calls when I need help with something on the boat to taking it out of the water in the winter and fixing everything that needed fixing they have been nothing but helpful, responsive, and friendly. I would highly recommend them to anyone.

Jo
Review №34

Jerri, she’s a mean old soul. The only nice person in the building is the receptionist, I hope her niceness doesn’t get zapped because of Jerri.

Pa
Review №35

Very nice 👍 under construction Geri is a sweet hart

Jo
Review №36

Met Mike R at the Portland show. Very helpful and knew his stuff on the Prestige Line. Would def recommend him and go back if I decide to crack the bottle over the bow...

St
Review №37

They took very good care of me. Affordable excellant service.

Je
Review №38

Very nice people professional and reliable it was good to talk to the old man.

Ki
Review №39

Extremely patient and informative salesman. We were just looking and he never rushed or pushed us.

Ji
Review №40

I highly recommend John Comer at Sundance Yachts.He first helped me by recommending some auto transportation companies and was very helpful.I then referred a friend who wanted to sell a boat and John was very helpful.Then it came time for me to sell my boat. Of course, first thing I did was try to sell it on Craigslist. After 1 month, I was not successful and gave John the boat. He took care of everything - got it cleaned up, advertised, etc. And sold it in less than a week. Whats even more surprising is I got almost exactly what I asked for it on Craigslist. So John has customers who will buy from HIM not anybody on Craigslist.I think part of what makes John so successful is he likes helping people. I dont think he sees his job as selling boats. I truly believe he enjoys seeing someone buy a new toy, and also really enjoys helping someone sell their old toy.

Do
Review №41

I would like to commend the folks at Sundance for having such a great staff. I just bought a boat from John Cromer and cant say enough about how professional he is and how smooth the process was. I have bought many boats over the years and it can be a very complicated and time consuming ordeal. John bent over backwards to make this one quick and easy. Considering the severe time contraints I had and the fact that I came all the way from Alaska to buy the boat and then get it back to Juneau made it even more challenging. Sundance is very lucky to have such high caliber people on their team! John is also a very personable, friendly gentleman that I am now proud to call a good friend! Thanks again for all your help, advise and support, John. It,s greatly appreciated. I will reccomend John and Sundance to any and all my friends in the market to buy a yacht. By the way, my son has over a dozen spring King Salmon on board and my smoker has been going non stop since our boat arrived.......THANKSS!! Good fishin, my friend... Capt. Don Kubley

Ko
Review №42

Down to earth people and very nice yachts.

St
Review №43

Chelsea and others are wonderful to deal with. No pressure at all.

gk
Review №44

I can see them from Portland Yacht Club.

Sp
Review №45

Great staff!! Michael was super helpful!

Gi
Review №46

Nice dealership, great to work with!

T
Review №47

Sundance Yachts and Ken Stanley have always gone above and beyond form me.

Ji
Review №48

Theve been extremely rude

Ru
Review №49

Awesome! Love this place

Fr
Review №50

Nice place

Ca
Review №51

Very good place to buy a boat

Information
26 Photos
51 Comments
4.7 Rating
  • Address:570 NE Tomahawk Island Dr, Portland, OR 97217, United States
  • Site:http://sundanceyachts.com/
  • Phone:+1 503-283-3216
Categories
  • Boat dealer
  • Marina
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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