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CycleMania
65 Cove St, Portland, ME 04101, United States
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CycleMania
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Ri
Review №1

I have only begun going to CycleMania since purchasing my Yeti through these kind folks this season, but so far the staff have always been super-friendly and helpful during my visits, to include the service folks helping me address a mechanical issue with my bike in a pinch the day before I left for an MTB trip out-of-state. I will for sure be continuing to bring my business here and recommending to friends as well. Thank you!

Th
Review №2

These people are amazing. They went out of their way to help me when I needed it. Professional and warm and truly helpful. Nice bikes too!

Ja
Review №3

This place deserves more pics and more top notch reviews. From the outside, doesn’t seem like much. Once you walk in the shop you’re transported to a bike haven. They have all the equipment you will need, are so helpful, and make you feel welcomed. If not just the friendly staff, the shop dog, Fitz (Australian Shepard) will come for his pets and love as you wait. Everything about this shop makes me want to come back for more.The staff is super friendly and super knowledgeable. I went in thinking I needed a new tyre and they directed me not to the highest price item, but to the best solution to my problem. The trust built after one visit was incredible. These are cyclists that are here for cyclists and anyone interested in bikes. To me, trust is the most important and this shop is one I certainly trust.What could they do better...so many tourists in Portland area that may like to bike, so area maps could be cool. I’d love more cycle mania gear (bottles, shirts, stickers, jerseys, etc), spruce up the outside a bit, maybe include some kind of food truck or coffee truck. But honestly, this place is AWESOME! If you are a local and need a go-to place or a tourist and stopping by for a one-and-done experience, Cyclemania is THE bike to visit in Portland.

Kr
Review №4

David and the Cycle Mania team are an amazing bunch! The frame of my 5-year old carbon-fiber Trek was cracked earlier this summer, and I was facing riding my old, old bike for 18 months due to the current shortage on bikes and parts. But David miraculously found a lightly-used Trek rental in exactly my size and an upgrade at that! I am in love with my new bike, and so thankful for CycleManias amazing help! Definitely a ten out of ten for the team!

Ke
Review №5

Most impressive tech people for bikes that Ive run into - period! Well run shop, great equipment options, service is top notch. Cycle Mania is literally the best Ive seen and Ive traveled all over the world and biked in too many locations to remember. Love this place!

Mi
Review №6

I always enjoy walking into Cyclemania. It feels to be bike of old, yet with modern products and services plus top customer support. And pricing isnt marked up beyond typical MSRP so shopping around isnt required. This most recent visit was for my eldests first geared bike and Deanna gave my son the attention I asked of them. My son has a bike they love and were riding each day. Thank you!

Ja
Review №7

Best bike shop in Portland, the staff is amazing and super knowledgeable. Everyone there is welcoming and helpful anytime i go in, whether for service or parts. 10/10 would recommend!

Ch
Review №8

They are great! Helped me get set up on my new bike and answered all my questions.

Da
Review №9

Very mixed experiences here.Pros- got some nice shoes here with a little extra discount.- they have worked me into their busy schedule.- I was able to test ride a couple saddles.Cons- was sold the wrong size stem which could have cracked my carbon bars.- they changed my 11-23 dura ace cassette to a SRAM 12-27 and threw away the perfectly fine dura ace. When he got it out of the garbage can and zip tied it there was a spacer missing.I’ve gotten very good advice here and bad advice here so I guess it depends on who you talk to.

Jo
Review №10

CycleMania is by far the best bike shop I’ve ever been to and I am a regular there for twenty years. David, Eddie and his staff are always friendly, knowledgeable and provide excellent service and customer satisfaction!

Jo
Review №11

Our bikes finally arrived - and Ben and Nick went out of there way to assist with everything we needed - the bikes, locks, helmets and the rack. They CLEARLY knew I would have struggled with the car rack (total noob) and took the time to give me a complete overview, how it was to be securely attached, and secured it to the car with the bikes. #legends

Da
Review №12

Deep knowledge; Plain talk; Quality work; Fair pricing; Good product line; Sensible solutions;

Ch
Review №13

Amazing service! The team was able to get my crank replaced overnight so I could take it with on vacation!

Li
Review №14

Incredibly knowledgeable and friendly team that knows how to not only advise you on the right bike, but then stands behind what they sell.Best in class mechanics can work on any type of bike and get you back out riding in no time and you can always count on getting the best work done, so you’ll spend more time riding and less time in the shop.Trustworthy, knowledgeable, friendly and accommodating staff makes this a great shop to get all your cycling needs taken care of. Don’t hesitate to visit Cyclemania and find your next bike, or to pick up the cycling gear, or supplies you need for your next ride.

ke
Review №15

Very knowledgeable, they sell and service a wide array of bikes. They repaired a flat on our Dahon folding bike on the spot while we waited for a very reasonable price.

Pa
Review №16

The staff is friendly and helpful! The location is great with lots of parking and just right off the bike trail. Lots of products inside to buy or they can order things for you :)

Je
Review №17

Great customer service and super trustworthy! All of the staff are super helpful and friendly.

Br
Review №18

Very knowledgeable staff and helpful service.

Er
Review №19

Love this place. Everyone listens to your questions and talks to you like you and your bike matter. They take their time with you.Great bike tune-up as well! Like riding a new bike! Thanks!!

Ro
Review №20

CycleMania is my go to shop for all things bikes. David, Chris, Ben, Tyler and the entire team are friendly and very knowledgeable about what I need. They always drop everything they’re doing when I walk in and I get the feeling that I’m a priority to them. They take the time to get to know you so they can provide the optimal service and products for your everyday situation. I’ve lost count on how many bikes I’ve purchased for myself and my family from CycleMania over the 28 years I’ve been a patron. There are so many great shops in the community but I feel most at home with the CycleMania team.

Ti
Review №21

Ive been here twice so far and I feel compelled to write a review on service alone. my first time in was very easy as I was able to find someone immediately to help me find some tools. The second time I had the pleasure of speaking with Chris who spent a lot of time with me to make sure I was getting the right bike. He was also very knowledgeable on maintenance and happy to answer my questions about a bike I didnt even have at the shop. All around great guy going out of his way to make it a great experience.

Ra
Review №22

Wonderful service! We went in in the last 15 minutes on a Saturday with more than a few questions about our mountain bikes. We thought we’d have to leave both bikes for a few weeks, but in 15 minutes we were walking out the door with everything pretty much fixed. Everyone we’ve interacted with at Cyclemania has been nothing but helpful, informative and kind. They are also very straightforward about cost and what is worthwhile to put money into. We’ve been to a few bike shops around the northeast and consistently come back to Cyclemania for the service and prices!

Jo
Review №23

Great people and excellent service. We should all be supporting our favorite Local Bike Shop!

Ja
Review №24

Solid group of people Lead by strong leadership, very knowledgeable and great brand representation. Highly recommended shop if you’re looking.

Da
Review №25

Great shop, great products, great service, great people to help you

Ti
Review №26

Amazing experience! Excellent customer service! I havent been on a bike in 20 years and the staff was incredibly helpful and informative. They also told me my first tune would be free. I will be going back there for all future services!

An
Review №27

The employees who helped us were attentive without pressuring, kind and supportive, and went above and beyond getting our new bikes ready to roll swiftly. Im glad we chose this shop, and we will continue to do so!

An
Review №28

I highly recommend Cycle Mania. The staff is very knowledgeable and attentive.

Ke
Review №29

They performed their work on time, and did what they said they would do. They informed me of possible solutions for issues they found along the way. The primary service was done well, however, I didnt feel welcomed there.When I dropped off my bike a month earlier the employee suggested that my bike simply would need a chain lube and a bottom bracket to be ridden again. He was nice, but when I asked about a bike for my daughter he suggested that their bikes might not be for me. So I left the quasi-elitist comment behind me and left my bike there for repair.One month later: I got a phone call and six text messages (within 2 minutes) telling me to come get my bike. When I arrived to the shop to get my bike the employee who spoke with me asked me if I needed help, then treated me as if I was bothering them by asking for the repaired bike back. When it was wheeled out to me it had someone elses tires wrapped around the handlebars, and no seat installed. My bike had a make-shift seatpost mount when it arrived to their shop. It wasnt pretty but it was solid and I could sit on the bike. It was returned to me without a seat even attached to the post, and the post no longer clamped in place. When I asked where the clamp was that held the seatpost in place, I got a scoff, and, You want it back? for a reply.If I didnt have to replace missing parts that needed special measurements I would not have gone to a bike shop.

St
Review №30

CycleMania is ALWAYS very accommodating, helpful and professional. I have come to trust their advice and recommendations 100%. I HIGHLY recommend CycleMania as THE best bicycle shop in Maine!

To
Review №31

Super nice people who helped me out in a pinch even though they were extremely busy.

Ge
Review №32

Customer service consistency exceeds expectations. The shop also has lots of parking, large inventory of parts, and a great shop dog.

Br
Review №33

I brought in my 20 year old Specialized hybrid that just wouldnt ride anymore. Cyclemania completely refurbished it for a very reasonable price and the bike now rides like a dream. Thanks Cyclemania

An
Review №34

Very receptive and helpful. Answered all of my questions.

Em
Review №35

I was referred to CycleMania by another bike shop several months ago when I desperately needed assistance putting a new BB on a new frame I purchased online. Tyler took my call that day and was the most delightful person to work with! He was patient, informative and willing to spend the time teaching me some of the basics of building a bike from scratch. Since then he has helped me build a road bike, purchase a cyclocross bike and helped my husband with the purchase of an e-bike. I’ve also been helped by Deanna several times and a few others and again it was a wonderful experience! This is an all around amazing shop, they stand behind their work and do that with a smile on their face! Thank you CycleMania!!!!🚲

De
Review №36

Cycle Mania is my go to bike store. Staff is very knowledgeable and friendly and the work is always done correctly. Highly recommended.

Ri
Review №37

Great customer service; customer first, quick turn around, and great prices. They do a great job!Thanks

Da
Review №38

Cyclemania is the best. Ive been going there for years and theyve outfitted myself and my family with all manner of bikes from kid bikes to my wifes Tri-for-a-Cure bike to a full-suspension mountain bike. I love the place. Theyre friendly, knowledgeable, laid back and helpful. Theyll work with your budget. One thing: It can sometimes be busy and it might be a bit intimidating for a first-time shopper, but its definitely worth paying a visit. Theyll set you up.

Bi
Review №39

Cyclemania is simply the best. Its always a pleasure dealing with Dave and the entire Cyclemania crew!

Lu
Review №40

The best. If you buy stuff online, youre on your own when theres a problem. If you work with cyclemania, they are gonna make sure it works and keeps working. When it explodes, they can fix it or get it replaced. Shop staff is the best, also shop dog, group rides, good tunes. Buy here, send it, break it and then the crew will put it back together better than before.

Er
Review №41

The staff at Cyclemania are friendly and knowledgeable. They go out of their way to make sure that all problems are solved with our bikes - even on short notice! It is very much appreciated.

Ge
Review №42

The most knowledgeable and helpful staff of any bicycle shop. Always a satisfying experience there

Sh
Review №43

The staff at Cyclemania were incredibly patient as we worked through drivetrain upgrade options for an older bike. They were very helpful and gave me a ton of free advice as I try to do basic maintenance and installs myself. While they did the drivetrain install, they pointed out some small stuff I could do myself for a better ride.

Em
Review №44

Cyclemania’s staff is friendly and helpful. I totally trust them and they are my go-to for all things bike-related.

Ch
Review №45

The staff at Cyclemania are very helpful and kind! During this time of pandemic they have adapted their business and provide a safe way to shop and provide bicycle repairs with excellent service. The quality and turnaround time on repairs is top notch!

Ca
Review №46

I just had a great experience with Cyclemania. I wanted to convert my road bike to a stationary bike during Covid. I borrowed a stand which a friend and I couldn’t figure out how to attach. We went to Cyclemania and they showed us how to do and they did the conversion in no time flat! I highly recommend them for your biking needs. They were super helpful and nice as well!!!

Al
Review №47

Going to CycleMania is like visiting family and they love bikes as much as you do! Great service, complete knowledge of everything bikes and Dave is a real human being that remembers your name. It’s the anti-big box business and I love having them here! Don’t buy a bike anywhere else!

Sc
Review №48

Always a great experience with very knowledgeable and helpful staff.

Va
Review №49

Great experience getting a bike for my boyfriend. They were very knowledgeable, and helped me pick out the perfect model and size for him. There was a tiny scrape on the bike and they offered me a generous discount. Even helped me put the bike in my car when I picked it up. Will definitely go back in the future.

Gw
Review №50

Excellent service and products.

No
Review №51

Very impressed with the kind service I received.Not pretentious, really clean and organized. They got me in for a quick deralliuer adjustment even though they were baked up with other repairs. Also, they didnt overcharge me.I am very greatful.Most bike shops in the area were closed for the pandemic or closed on Monday, it seemed.

Ri
Review №52

Very personal and reliable service.

St
Review №53

You guys totally came through for me! The original quote was 4-5 days, you guys turned it around in 2! As a result, I was able to get a good 25 miles of riding in this week so far...more to come! Thanks so much, Steve

Jo
Review №54

I wanna give a HUGE shoutout to CycleMania & salesperson James for being incredibly friendly, helpful, & accommodating during my recent purchase of a Trek Marlin 5.Awesome. Customer. Service.I called probably 20 bike shops throughout NY & NE before I finally found something in stock at this shop (literally everywhere is out of bikes right now. I couldn’t even buy direct from Trek). They shipped me this beauty all the way from Portland, Maine to my home in Vermont! It got here (mostly assembled & tuned) in just TWO DAYS! Super grateful for their service. A+ would definitely recommend.

He
Review №55

Ive had great experiences here, starting with bikes bought and serviced at the old location, but today was a disappointment. Staff completely snubbed us and appeared to have more important things to do (on phones) than service three bikes. Vibe was condescending, egotistical, and sexist. Even old ladies can be athletes under the attire!

Pa
Review №56

Always had great service from a very experienced team at CycleMania

Re
Review №57

Shipped my bike to California, and made it so easy! Thanks Cycle Mania!

Do
Review №58

For the past four years, CycleMania has taken care of the e-assist trikes we use giving free rides around Greater Portland to folks living with disabilities. Weve been Very happy with the service. More than once David and his crew have saved the day when we needed repairs made right away. Everyone on staff is knowledgeable and theyve all been a delight to work with. Good humor. Relaxed atmosphere. Oftentimes, I leave with a big grin on my face. The location is convenient. Theres plenty of free parking. And theres a reason why CycleMania has been around for over 30 years ... Best. Bike Shop. Ever. -- Doug Malcolm RN, Exec. Dir., Portland Wheelers

Wi
Review №59

Great bikes in stock. Great setting

Ma
Review №60

The people. Simple as that. Everyone in the shop is friendly, knowledgeable, and fun. They are the type of people youd want to hang out with even if you werent there for business. Cyclemania is a world class customer service experience on par with the very best retail companies out there.

Wi
Review №61

David and team are fantastic! They took great care in helping me select the right bike for my needs. Follow up service has been excellent! I highly recommend CycleMainia!

Ch
Review №62

So happy i found this shop! friendly, knowledgeable, and helpful staff and great upcycled gear!

ed
Review №63

Cyclemania is a great shop. Theyve been nothing but friendly and helpful over the years. They sell great bikes and take the time it takes for the right fit!

Ra
Review №64

Great experience with a tune-up. Great customer service, very helpful on the phone and easy contactless drop-off and Pick-up. A lot faster than they estimated too!

Su
Review №65

Thank you for fine tuning my new Wahoo trainer so quickly!!! It is great and so is your customer service!

Ri
Review №66

Always friendly and professional! Never try to sell you something that’s not needed. They communicate exactly on what they plan on doing and will contact you if there are any issues. Great Bike Shop!!Thank You.

Ro
Review №67

Outstanding team on all fronts. Customer Experience and on the Service/Mechanical side of things. Always a fun and enjoyable visit to this LBS.

Br
Review №68

I love this place! The staff is friendly and knowledgeable. I recommend this business for all of your cycling needs. From fatbikes to roadbikes or cycling shoes to helmets. This place has what you are looking for.

Sc
Review №69

It’s great to have a capable and caring local bike shop when cycling is an important part of your life. Everyone at Cyclemania is accessible and interested in helping you in any way that they can. I’m thankful that I can trust them to give me great advice and to carefully maintain my bikes.

Je
Review №70

Cyclemania was great at helping me get equipped with a new mountain bike - TREK Fuel EX8. David is excellent to work with and the staff at Cyclemania is always friendly and extremely competent. One of my two favorite cycling stores. 😄

Da
Review №71

Once again, CycleMania was wonderful - brought my bike in for a major overhaul and now it rides like a dream. David

St
Review №72

Awesome service department. They were able to get my bike in and out very quickly.

Be
Review №73

Have been going for years. Love it! Always have what I need. Everyone is always helpful and knowledgeable. Refreshing to see the same employee group year after year. It speaks volumes about the positive vibes. They stand by their service and products. Highly, highly recommend.

Li
Review №74

Ive been a regular customer of Cyclemania for more than twenty years and it has honestly been one of the best retail relationships Ive ever had. The staff are knoweldgable, courteous, and prompt. I cannot recommend them more highly.

li
Review №75

Professional and courteous staff. I have been coming here for years and I am still receiving the same great service. I would highly recommend.

Je
Review №76

Great service and bike repair. Surprisingly adept at fixing older bikes. They sell spandex-rider bikes but they’re great at servicing everything.

Ca
Review №77

Great techs with quick and accurate problem solving. I got my bikes back in the time they said it would take, the work was done for a fair prices, and they called me when the bikes were ready. Thanks!

ja
Review №78

One of the finest bike shops Ive visited. Great service, parts and bike sales.

Je
Review №79

Great customer service. The service department is top notch.

Pe
Review №80

Amazing store. Great layout of merchandise and the customer service was impressive. Knowledgeable without being arrogant. When in Portland go here first.

Ni
Review №81

While on a bike tour needed some repairs done on both bikes, they were the only shop for hours around that had both the tires we wanted and a tech to look at my deraileur. We showed up ten minutes to closing and they fixed everything up in 9 minutes. Astounding, we were so appreciative and were back on the road! Friendly, right off the highway and bike trails, nice store.

Da
Review №82

The team at CycleMania are the absolute BEST. Sales / Maintenance - Repair and most importantly, Customer Service

To
Review №83

Always a great experience at Cyclemania with the friendly and knowledgeable staff who are always able to help you solve whatever problem you bring to them

Ro
Review №84

Di2 battery went dead, dropped off bike, received call an hour later that bike was ready for pick-up. Good discussion with the tech, Tyler, about corrosion on old battery and possible causes. Experience exceeded my expectations.

Ti
Review №85

They will pack and ship your bike via bikeflights. Great service and friendly staff. They helped me tremendously after my cross country bike trip. Great location after dipping my front tire in to the Atlantic.

Mi
Review №86

Riding a bike is fun. Folks at CM are funny too. Cold weather days are good ones to stop by and talk bike stuff, and you can be as serious as you like, Good luck with that. Happy holidays.

Ti
Review №87

Arrived in Portland on cruise ship about 9am and walked to CycleMania to rent 2 bicycles for my wife and I. We got there a little before opening, but were helped right away and set up with 2 bikes and helmets and a lock. We had learned about some of the bike paths that Portland had to offer and were anxious to get going, and CycleMania got us out there before their opening time.Thanks for all your help. Portland does have some beautiful bike paths to ride and if you need equipment or advice on where to ride just ask the guys at CycleMania. They are experts.Thanks again from Tim and Marie Regan.

Je
Review №88

Great service from when I called to when I picked up my new Trek FX 3 disc. Awesome place to do business. Thanks again guys.

Wi
Review №89

I want to thank everyone at Cyclemania for the great job during the time of Covid. My Peloton tune was badly needed and shes riding better than ever!

Jo
Review №90

It’s like dealing with friends.

Ia
Review №91

Great store with friendly professional service. It’s your go to bike store for the novice or serious rider.

LF
Review №92

I have been cycling for thirty years, and it wasnt until I found CycleMania that I felt welcomed, not condescended to or gearhead-splained, etc. Staff are all terrific and patient and warm. I have bought two bikes from them - had ridden Bianchis for thirty years, but felt so strongly about buying from this great shop that I branched out. Its a terrific bike shop.

Wi
Review №93

Always excellent timely service provided by knowledgeable and friendly cyclists!

Ma
Review №94

Enjoyed my experience there - they answered all my questions and helped me figure out what I was looking for

N
Review №95

Went to 1/2 dozen bike stores and decided on stopping by this place before I made a final decision; Glad I did. CycleMania is a little off the beaten path but well worth your time to check them out.I had a wonderful experience. Kevin was very helpful answering all my questions about the bike(s) and the accessories. I Purchased a nice demo full suspension bike which was discounted well off the retail price.I highly recommend stopping by before you make a final decision on a bike.

Ke
Review №96

Great shop. Quick Service. Cant ask for anything more!

An
Review №97

First rate service and products for the past 35 years!

Do
Review №98

Great team of bike mechanics who are knowledgeable and reliable for timely and expert bike repair.

sa
Review №99

In Maine on vacation, popped in to see about a strange rear hub noise on my bike. The folks were super helpful and fixed the issue then and there. Fantastic! Highly recommended!

Jo
Review №100

Great service in general, friendly staff and quick turnaround for repairs

Information
21 Photos
100 Comments
4.9 Rating
  • Address:65 Cove St, Portland, ME 04101, United States
  • Site:http://cyclemania1.com/
  • Phone:+1 207-774-2933
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Activities
  • Bicycle rental:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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