I recommend 10/10 great service very friendly staff they helped me with a new tire so got a new one made me so happy ππ 100% honest opinion
Jason A, Justin and crew got me in quickly and efficiently. They explained exactly what was needed and when it would be completed. They finished about half an hour early and got me back on the road. Very impressive considering what customer service has become at many other places these days.
Great customer service. Called ahead of time, didnt give my name, and they still were super fast with getting their job done.
Discount Tires is a very good tire place to go. The men that work there Re very nice and always eager to make sure you get taken care of right the first time. I would recommend them to anyone that needs something done concerning their tires.
This place is amazing! Went in for a stem replacement and they didnt charge. They will now be my go to for all my personal and business tire needs.
This place was packed with customers but we needed a blown out tire fixed before taking the long trip home on a Saturday early afternoon. We were thinking itll take about 2 hours by judging the amount of people there but the manager, who was cheerful, personable, and professional assured us 1 hour. True to his words, they did better at slightly under 1 hour an we were on our way with a brand new tire. Plenty of restaurants and shopping centers nearby in cause you did have a long wait. Id recommend this location.
Superb Service!!! Got a flat as I was coming into Portland and unfortunately these guys had been closed for about 30 minutes. Luckily Steven the manager was still there and was more then happy to take my contact info, key, and had my truck repaired first thing in the morning. Couldnt be happier with my experience. Thanks guys!
Best place to get your tires and have warranty.So if you get nail take it they replace it. Free
I was helped out today by Charles, Chris, and Victor. I found the entire team to be very professional and knowledgeable. They were able to recommend me a tire that met both the quality and budget I was looking for. Better still, they had the car in and out of the shop in 40 minutes even while serving about a dozen other customers. A very polished operation!
May take time to get things done but the staff is great and get the job done
This discount tire is the best one Iβve ever been to, even though discount tire is great no matter where you go. Thank you Stephen for doing a great job.
The only reason I put 1 star is because I had to. I made an appointment at 9:30 am to get tires. I get there to find out they had a good deal on rims. Why not? A couple of the rims were in corpus and they said well have them by noon. Noon comes around no call. I call them to find out that they wont be there until 2. Ok Im a patient enough person Ill wait. 330 comes around still no call. I called back AGAIN. The guy says the manager got tied up and still hasnt picked them up. Its now 4:27 and Im still waiting for the call. By far the worst experience Ive had with this location. Dont tell a customer you can do it at a set time and not follow through! This is the whole reason why I made an appointment. Huge waste of my time.
This is my go to place always when it comes to my tires and rims. They always do amazing work and are very honest about what I need. They always help me find the best deals possible to try to save $ too which is great for my wallet. Highly recommend! I even get emails to find me when its time to rotate and balance my tires to provide longer life which is all free because I always buy the warranty!
Good service but took too long
Excellent customer service. They got busy and took longer than predicted..but still they were awesome
Colton was very helpful! He was people friendly! And he got me set up for the road!
Fantastic as always. Fast, knowledgeable, courteous service.
The Best! Highly recommended!
This place is really here for the customers. Shelby the manager is outstanding he went out of his way to help me with my tire even after hours i would never go anywhere but here from now on thanks for yalls hard workIt dont go unnoticed
I had a nail in my drivers side rear tire and a slow leak in the rear passenger side. The service was excellent and I didnt have to wait real long. They also didnt try to up sell me some new tires. They didnt charge me for anything. I will definitely go back when I need new tires. Great job guys. Thanks
Made an appt for 1:00 and as soon as I arrived Mark met me and we looked at my car and discussed the services I needed. Mark was pleasant, attentive and knowledgeable. My car was taken to the bay and the work started. I had new wheels, balancing and rotation. I was in and out the door in 30 minutes. The store was clean and everyone was taking all the Covid protocols. First time at this store and I definitely back when it is time for tires and alignment. Take you to all the staff that made my experience so pleasant
Took in my fiancees car to have a flat tire repaired. They repaired the tire and rotated the tires and didnt charge a thing. The tires were not bought from them and they did it all at no charge. They have a customer for life!
This place has taken care of me a few times and the wait has been pretty short when I needed service.
I had a slow leak on a tire. Even though the tire had not been purchased from them, they fixed the leak and didnt charge me due to the fact Im a long time customer.
Great Service! The best price on tires I could find.
Always use Discount Tire. Great Service!
Chris is always so kind and fast.
Great service, I would highly recommend.
They were very friendly and very fast getting my car in and out. Well done guys.
Decent price. Excellent service provided on both ocassions that I used this centre, with the car ready for pickup in an hour or so. Flat tire was replaced with a new one free of cost under warranty.
Love this place! The staff is friendly and customer oriented. If i am getting service its checked in and completed quickly during my expected time ( i almost always have an appt to ensure this). If i dont know exactly what i want they discuss options. I have had staff take 2 hrs helping me through my indecisiveness find exactly what i needed and set the appt. Never did i feel rushed or that they had to get to someone else. The service there feels personal. I have been a dedicated customer since this location gas opened about 5 yrs ago. I will continue to be a dedicated customer!
This place was great, very professional and great service
Very professional and polite, service was explained and job done in a timely manner.
Needed air in tiresFast, friendly service
They rotated my tires for no charge and I was out of there in about 15 mins.great service
Fast and friendly.
Always spot on here. You can always depend upon excellent service.
Best PlaceTo Buy Your Tires...Get Them Balanced And Check Their Air...Freindly Staff
Had a leak from one of my tires. Scheduled an appointment with these guys and got to know there was a puncture(nail) and got it fixed in under 20 mins for FREE of charge. The guy explained to me the process of how they patch it and how I can trust them on this. Definitely going there in future when I need new tires.
Wonderful service! Ordered new travel trailer tires and they came in ahead of predicted date. Customer service is fantastic and I highly recommend this store. Ill certainly be back!
4 stars only because the wait time was a little long.. around 2 hours. It was worth the wait, we didnt have to go in to Corpus to get a good deal. The staff is friendly and knowledgeable. They are very busy which is a good sign. I would recommend this location to others and I would come back when I need to. Masks are required and social distancing measures are in place. Get the warranty!
Fantastic service... highly professional, courteous personnel. Extremely fast, efficient service. Competitive pricing!π
Very good service. I have seen some tire shops that were not busy and kept your car all day. These guys were busy and had mine done in two hours as they said.
GR8 Professional Services π
Had a 4 in nail in rear tire. Only had to wait about 30 mins for just a walkin . They did all the balancing and checked air pressure in the rest of my tires. When I got my keys and brought my wallet out pay for services rendered, the technician waved me off stating driver safety was more important. It was a great experience .
CHRIS! WAS AWESOME! HE HAD ME IN AND OUT! TOOK MY SHORT NOTICE AND MANGEMEMT OF TIME WAS PERFECT BEING THAT I WAS ON MY LUNCH BREAK.
I would love to share details but they wouldnt be good
So very courteous, knowledgeable, and professional. Outstanding young men who got involved from the moment I visited .
GREAT SERVICE! Very Friendly and Helpful!
The best customer service out there. I so wish Lowes would take some lessons from Discount Tire. The folks here answer the phone, are polite and helpful and get the job done....well done. Thank you
Derik was so friendly and very helpful. Highly recommend this place. Found an option for me even with small obstacles!
I was highly impressed with how efficient all the gentleman work together. From the first time l called they answered all my questions. Colton made the process of purchasing a rv tire easy. I noticed they addressed every customer that enter the store as they formed the line by telling we will right with you. I loved that.
This is a very well ran store.Everyone is nice & respectful customer service is great! Everybody seems like there focused no slacking if this is how the other location are ran I will go out my way to spend my money here good job to the Portland Tx location
Need new tires? Look no further. Always quality service and knowledge staff.
They really take great care of their customers.
Excellent customer service. I appreciate Danny for taking a further look and making sure I received the tire care necessary. ππ
These guys are super fast and friendly, and once youre in their records, you do get, discounts, on just about everything. 2 cars and 8 tires currently serviced with them.
Steven and Diego took great care of me. Faster service than I expected on some special order tires. Matched a great price. Reminded again of why I love using Discount Tire.
Easy to get in and out of, COVID protocols in place, fast friendly service!
I came here recently around 1pm to have my truck tires rotated and balanced. They were very busy. All the work bays were full. I only waited a few minutes to get my truck scheduled for service. There were people ahead of me and people coming thru the door after me. I thought it would take at least an hour but it only took about 30 minutes before and I was on my way home. Thanks Discount Tire. You guys do good work.
The service was great and fast today.
Get there early cause youre gonna wait to even be seen
Great people that work hard to help get your tires fixed. Sometimes it takes a bit longer, if theres a problem. They try to work out the best solution for the need and will refer you to other local businesses if they cant. Highly recommended to all our family and friends!
Went there with a issue with the second set of tires that I purchased for my truck. The first set separated and wore bad. The second set started to show signs that it was heading in that direction.They gave me credit for most of the purchase and I got some different tires this time.In and out with in a hour.Glad it worked out.
Discount is Discount... always fast, professional, and top rate!
This is the worst discount tire I have ever been to its the second time Ive been here waiting over 5 minutes to get air with workers all around me not even acknowledging me avoid this discount tire horrible customer service the only nice person there is Victor I feel sorry that he has to work at this store this is is the second time I haven driven away without getting tires checked never again
Everyone was very helpful and polite
Great staff and good service
Great group of people at this location. The location was extremely busy but made sure to inform customers with correct amount of time expected
Busy as ever. I was glad to have an appointment. 4 tires done in about 1 hour. Great job yall!
Excellent customer service! I was just about to drive to Houston with my kids and got a nail in my tire. They took great care of me. The shop was clean and everyone was very friendly and professional. Also, I was prepared to spend much more than I was charged! I will definitely be using Discount Tires in the future.
Best customer service around. The manager Steven was absolutely amazing with all of the customers. I thought he owned the place.
Very friendly and quick
Great service and prices
Friendly people great service
These guys are the BEST! Granted every Discount we have been to, they have all been great, we still rather drive to Portland to get what we need taken care. My husband is out of town and I had to go in today, and the guys took care me very quickly. Jeff, Miguel,and the other feller in the back is great!! Thanks yall!
Good customer service, good prices. Very fast, sometimes too fast. Be sure and check all hubcaps are securely replaced. I have lost one after almost every visit. π€ͺ
Checked and aired my tires
Very helpful and delightful peopleHelped us get our tire pressure straight on our RV. Traveling π― better. Thank you. Better gas mileage too. Highly recommend taking your tire needs to these guys
I needed some new tires and turned to Mykey Garcia. I was not disappointed! They got me a great deal and a quick turn around! I will be going back for the next set!
Very nice aired up tires no xharge.
Thank you all for always providing great service and taking good care of your customers...staff is always friendly and they are HONEST workers. Discount tires is a business that has integrity!!!! We will gladly remain customers for good!!!!
Great guys to work with. Cant beat their warranties.
I had never disagree discount tire helps me when I need
I am from Pennsylvania working on a temporary assignment in Texas and this is hands down by far the best customer service I have received since being in Texas. Jeff had helped me scheduling an appointment and Steven assisted me upon arrival about the choice of tire that I had a few questions on. Both of them alone deserve 5 stars. Not to mention the quick service. Overall, fully satisfied. Thank you!
Great staff. Excellent knowledge. Awesome safe reasonable priced in top name brands
I have been to many tire locations and this one focuses on 3 things... customer service, good customer service and quick and quality service.Jeffery was very knowledgeable and friendly and sold me on a quality tire that fit my budget. This place was very busy but focused on getting us done. We will always use this company and as a bonus I will be recommending our fleet of over 90 trucks turn our business over this this company.Very impressed! Thank you Jeffery
We booked an appointment on line, they got us right in. We were in and out in mlm 30 minutes for a patch on a tire for a dually and balance! They got the tire in and out of the truck for is as well! These guys were working hard and fast! The sales staff were super friendly and joking with the customers. The place was packed!
Excellent service and very professional. I will definately return.
As always, great service and even better customer serviceDef recommend it π
The facility has a large waiting area, and the staff is friendly, courteous, and helpful.
CUSTOMER SERVICE WAS GREAT. THE ONLY PROBLEM IS THE SERVICE IN THE TIRE AREA. THEY BYPASS MY VEHICLE BY SERVICE TWO OTHER VEHICLES IN IN BACK OF ME. AND MADE ME WAIT A LONGER AND MISS MY PROMISE TIME .
They take care of their customers
Had been really worried about my tires so I asked around and was not disappointed with my service today. Literally pulled up at the last minute and was taken care of by Michael and Jeremy in Portland. They were very helpful, fast, and never made me feel like I was an inconvenience by coming at the last minute. I really appreciate it guys! Keep up the good work!! Will definitely return!!
Great service nd fast, thank you.
Great Service Thanks To Arnold Padron THE Best Worker THERE
These guys are always great. Its worth it to buy the warranty on your tires because they always quickly fix any issues I have. They have a good spot to sit and work while you wait.