They had the cook top we were looking for at better price than other nationwide retailers, my new favorite outlet store!
Amazing experience with Josh at BASCO appliances. He helped us get a great deal, saving us about $700 compared to a big box store, and the service was superb. Appliances were delivered and installed promptly and professionally with no fuss. I highly recommend BASCO and will keep them at three top of my list for any appliance needs in the future.
Josh Ryan provided excellent customer service. He was very knowledgeable about products, brands and pricing. I would definitely recommend him for help with your shopping needs!
Very nice salesman today. We bought a refrigerator with a minor small Dent a whole lot cheaper than other stores. Something like 1300 less.
Excellent service and product offerings. Nick was very helpful and was able to get our fridge delivered in just two days from purchase. I would totally recommend. In fact, local is the best route if you are in need of appliances right away. This company has in-house stock, drivers, and their own delivery trucks. It was nice not having to deal with the store, manufacturer, and shipper which is common for large stores who sell products they dont have and know are on month-long backorder. We had that experience from Best Buy. In this appliance shortage, I would recommend going with smaller local companies who handle logistics in-house. Basco offers new, dented/dinged new, and used. Theres truly something for every budget and need. Basco Outlet was a total plus, in all aspects! Thanks Nick!
Prompt and helpful online help and a real person answering the phone. Inventory included what I needed. Polite help on the phone.
They place where I picked up the stove was great!! The place where I bought the stove is a while other story!!
Tyler with Basco Appliance responded to my second price inquiry on the Bosch 800 series dishwashers. I shot Basco a second email on Wednesday evening and Tyler responded the following morning (before 8:00am) Tyler answered all my questions and wisely set realistic expectations regarding delivery.I’ve owned Bosch dishwashers in the past, so I know what I’m purchasing. This is the first time I’ve chosen Basco Appliance. I am hopeful this local company exceeds my expectations.Tyler was cheerful, knowledgeable and personal. So far so good!
As a contractor I have purchased from Basco for years and have had the pleasure of dealing with Huck as a sales person. Always professional, knowledgable and all around great guy. Highly recommend to anyone shopping for appliances. Dan Jensen Jensen and Company
Purchased appliances for a kitchen remodel -- as well as some pedestals for an existing washer and dryer. Great pricing and great service. Highly recommended!
Huck is an outstanding customer serviceman. He saved me $500 on my oven set and saved me $200 on installation. He picks up the phone or replies quickly. It was a great experience. Far better and cheaper than their retail store even for the same special order item. HIGHLY RECOMMENDED!!
I purchased a Speed Queen washer, love it. Huck was very friendly and listened to my concerns and I am so pleased with my purchase. My clothes smell better and are cleaner than my other wash which was a front loader. I was impressed that Huck the owner took the time to explain it to me.I would highly recommend Basco Outlet.
Its always a joy to work with Huck and his team. Even if Im not looking for a specific appliance, Ill stop in to see if theres a special gem that cant be passed up. They are happy to discuss options and features, provide advice about brands and reliability, plus I havent found better pricing anywhere around town.
We have worked twice with Huck, and have been pleased both times. Several years ago we bought a new full kitchen Bertezzoni appliance set, and LOVED it. Just recently we had a laundry emergency and needed a new washer. He talked me through my options on the phone (during corona), understood what we preferred, and had the washer ready to be picked up in less than an hour. He is very enjoyable to work with, and we always are eager for an excuse to go back to Basco outlet!
The best appliance store anywhere
Took a little while to get customer service (no one noticed us coming in) but after a few mins we got some help. Very, very knowledgeable about all appliances, very honest. No hard sell. Huck was a great help since its overwhelming with all the choices. Definitely recommend!
Great customer service. Highly recommend. Thanks, Huck, for all your help to make sure we got the right appliance.
We have bought a handful of appliances over the years from Huck at Basco Outlet. He is always super quick to respond to any questions or requests, and always gives a straight answer. I cant imagine a better place for buying an appliance.
This place is the BEST. Huck helped us outfit our kitchen last spring, and he was incredibly helpful and insightful. Found us the ideal, high-quality appliances we wanted for our remodel and helped us save some money. He was always quick to respond, and we were impressed with his knowledge and experience.
They are very helpful & have a great selection of open box appliances. We bought a down-draft stove from them which was still quite pricey & it broke after about 4 years. Also bought a very powerful garbage disposal there which is still going strong. Great service.
Excellent customer service and attention to unexpected demands
I love this store. I send all my clients that are remodeling their kitchens to basco outlet. For my own home I went and worked with Chris. He found all new items that they had in the warehouse that were at an even better discount due to them have a new model number. Also I found out they often have package deals on all different lines of products. Ive seen that before on lower end items, but never a wall of packages of wolf and viking deals.
Huck - I cannot remove my review so I just gave you 5 stars. Just for consumers, I did not buy anything at the outlet but mistakenly put a review for the main store under the outlet store.
Craig helped me select a dishwasher and was very friendly and knowledgeable. No pressure sales. Extensive inventory and good prices. Found exactly what I was looking for. I definitely recommend this place if you are looking for appliances!!
Dealt with Huck who was awesome to work with. He knew what was in inventory, what the features and benefits were of each appliance we were interested in AND saved alot of money. Couldnt ask for more! I would have given a 5 star, but on the first visit we spoke with a sales rep who did not follow up with a quote.
Great place to get quality appliances at a great price. If you know what you are looking for, it will be easier. You might go to the showroom first, and figure out what you want, before coming here to see if they have a discounted unit. Friendly folks.
I cant imagine why anyone would buy an appliance anywhere else. I have not only had excellent experiences every time with Basco Outlet, but they have literally fixed my bad experiences with other companies, takin responsibility of situations totally out of their control. First Class every time.
These guys have a great supply of appliances at their outlet store and are willing to make a deal if you buy a set of some sort. I bought three pieces for my new kitchen and probably got about 30% off retail prices, so it was definitely worth it to check out. Also, if your fancy they sell all the super high end appliances at a discount.
They keep their current inventory up to date on the website, which is nice to check before you head out. Much of their inventory is new in the box, just overstock or last years model. But the best savings are in the open box section where they have some deep discounts on appliances that were display models in their retail showroom, some scratch and dent (cosmetic) items, or special orders that were cancelled. All the guys in sales area are very helpful, very knowledgeable and will give you straight answers to your questions (is brand A really better than brand B?). Would much rather do business here than at one of those big box stores.
The sales associate Craig was a great help. Firm handshake and knowledgeable about the products they carry . Plus I found a GREAT DEAL saving us $1100.00!
Low stress, low pressure! A great selection of reduced price appliances, some of them VERY reduced, others not so much. Huck is super friendly and knowledgeable.
Very nice people, great prices on overstocks and scratch and dents appliances.
I cant say enough about my awesome experience with every person I dealt with at Basco Outlet Store. They went above and beyond to not only take the time to educate me on grills but help me to pick out the perfect one for my needs. I now am the proud owner of a Coyote Grill and loving it. Thank you Basco & your outstanding team.....
Great resource for quality appliances. Very competitive prices.
This will forever be my first stop + attempt when purchasing appliances. Down to earth helpful people with a good selection of goods
Great customer service. Great prices. We purchased a Bertazzoni range
Great selection of higher end kitchen appliances, kind a out of the way but well worth a visit.
Save $600 on stackable washer and dryer German quality people were very knowledgeable and great to deal with made a phone call yesterday walked in today shook his hand and he saved me $600 I have a $1,500 system I got for less than nine hundred highly recommend Basco Outlet great people
Interesting selection. Bought things here. Helpful.
A very nice experience. JR was great, gave us a good price and a quick order.
Great deals, great selection. Very helpful sales staff
Very informative personal, friendly, and good prices on name brand appliances.
Ordered thru Amazon,when placed order ship date showed Nov 2 thru Nov 21, I placed three calls left two voicemail and never received return call. I just received a notice from Amazon that the order would not be filled, slack,skack,waste of time....
Quick to buy take a little time to receive
Wonderful and helpful. Jer has good sense of humor.
Thanks Huck for the on going great customer service.
Awesome customer service.
Great staff and service!
Great place nice people
Good deals.
Love this place!!
Friendly staff
Go elsewhere!