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Dollar General
980 University Dr, Pontiac, MI 48342, United States
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Dollar General
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AL
Review №1

Just imagine this sitting for weeks and weeks covering the entire neighborhood with this garbage. Trying to talk to a manager is trying to talk to a wall. She is a rude person Who couldn’t take a second to Understand what I am trying to say. Shame on u.

Ry
Review №2

Ghetto and the cashier is rude and your out of everything. Door dash needs to cancel whatever deal you have together.

An
Review №3

Only giving 1 star because I have too! Second time I have went to this particular location and they have shut and closed down the business earlier then the posted times.Before 9 p.m.Businesses or employees that think they are privileged and don’t have to serve the public like the rest of the businesses do and think for some reason or other that they are entitled to pick and choose when they close the doors at times other then what is posted is not only bad management but much worse of a business. Regardless of petty excuses for the complete disregard at customer satisfaction or appreciation.

Te
Review №4

It was okay could stock shelves and freezers a bit more the lady who was working that day was very nice..

Sc
Review №5

Awesome staff...Great deals. Always clean and neat atmosphere.

ch
Review №6

I like the way they remodeled the store..easy to find stuff now

Be
Review №7

Love it there always nice to me the one on oakland ave

Wa
Review №8

Had a friend whos God son had a necessity of some meds. They were closed/closing and re opened just for my friend and I, so she could get her God baby medicine; staff went beyond to help us find what we were looking for. They deserve recognition.

Wy
Review №9

For the love of all things holy, please fix your parking lot! It does the store a disservice if you fix up your inside and parking lot looks as if a bomb has gone off in it! For Petes sake, if I need a new wheel alignment we know whos N O T going to pay for it! Coming to your store infuriates me!

Ge
Review №10

Very polite staff. It was a very long line... yet I was out in a very reasonable time❤

Mi
Review №11

This store is filthy and the stock is severely lacking.

Mi
Review №12

Super messy. Un friendly employees

Je
Review №13

It was a little dirty. Not in the best side of town, but still convenient.

Mi
Review №14

I Love my $1.00 treats!😊

De
Review №15

Remodeling is good and was much needed. Floors need more attention or it will begin to look like the previous floors 😱😱😱.

Ke
Review №16

Nice quick and really fast service was able to get in and get out. The cashier was friendly and polite

Ji
Review №17

They provide a mask if you need one :)

Ch
Review №18

Great deals, great staff.Convenient location

Sh
Review №19

Store was clean cashier was very nice n polite

Ta
Review №20

They have alot of snack foods and frozen food

Ti
Review №21

It was nice😊😊

Ra
Review №22

Awesome food, good prices...

Pa
Review №23

Worst, nastiest, unorganized, unfriendly dollar general Ive ever experienced! Corporate needs to pay a visit to this store!

Al
Review №24

Used to be happy with everything about this store. Last few times to this one, however, someone has stolen shopping carts. There was just one that I saw yesterday and it was being used. They need to put something on them to deter this. Hard on older people, or those with children who need to sit in the basket while adults shop. Limited as to what I bought. Im sure theyre losing money.

An
Review №25

Good place to get things for a dollar if its not busy people to stop parking in front of the door

Da
Review №26

Well we all know Dollar General, but this is a good one as they go.

Do
Review №27

OMG. NOT SO NICE. NOT SO FRIENDLY, NOT SO CLEAN. The prices are absolutely outrageous this store is definitely for the neighborhood and people that do not have a vehicle. every grocery store is cheaper than Dollar General the prices are outrageously High. Just because you work at Dollar General or the dollar store or not a nice neighborhood customer service should always be the same regardless of what neighborhood your in.

Ca
Review №28

Very messy a total chaos.

Bo
Review №29

Love shopping at Dg

Do
Review №30

I think that Dollar General is a good place and they always serve me right when I go in there I am trying to get a job with this company and I believe that I would do well in this company because I like to associate and have time to spend with people and customers are always nice to me because I am always generous and nice to them

Se
Review №31

Its kinda dirty unfortunately. Which I feel like is a weird thing to say about a store, but it is. Theres usually only one register open and a line is almost always formed. If you live near there, its a pretty convenient store to go to but I wouldnt choose this one if you have another choice.

Kr
Review №32

The staff is always friendly and they almost always have what i need..

Ra
Review №33

Very good discount store

wa
Review №34

The manager had an dispute with me because I asked her what time is it and are you open she raised her voice and got smart because she didnt want to stop talking about her drama stories she had in her life they were outside and Im waiting on her to open the door so I can shop! I stopped going to this location 7months ago and I hope they fired her she is the pitts clearly just stuck her in that position she does not do customer service well and professionalism at all but fine with me this location will be closed due to lack of people going here!

Mi
Review №35

Store is trashed, employees are not friendly.

Ca
Review №36

Very clean spacious organizations amazing. Very happy friendly staff.

Na
Review №37

Its alright they do their best to keep things organized

Ch
Review №38

On front door some ghetto sign says be mindful our belt dont work and to move items to cashier and put your cart back in proper place next they will be asking us to mop the aisle floors we walk on,floors are filthy.

Cy
Review №39

The best store ever! Can find laterally everything @ the best prices ever!

eg
Review №40

A slightly better supply then Family Dollar. Honestly, that goes back and forth.

Ca
Review №41

One of my favorite discount stores a great selection plenty of parking

Me
Review №42

Great deals and friendly customer service.

Be
Review №43

Dont get me wrong I love to shop at DG. But this location here says they close at 9pm. But at 8:30pm I arrived to get my baby some formula. It was a snow storm outside I drove all the way there for them to tell me they cant let me in. That they are the only one working on shift.Okay I get working alone in all. But just close the store early. Change the store hours. My baby has to eat. Thankfully they let me inside.

Am
Review №44

Great place and very organized, staff is helpful. Great selections!

Fa
Review №45

They ok I go there all the time they always clean n there staff are nice

ci
Review №46

They always greet me when I come in. The staff is very polite but they definitely need more staff because the lines are always long.

Ph
Review №47

Nice people

Mi
Review №48

Decent deals i shop here sometimes

Ja
Review №49

This location is not as clean as other ones. Service is slow with the cashiers outright stopping ringing customers up to turn and talk to other co-workers. Rarely ever is more than one register open, even with a huge line, other workers will continue to stock. There is security there during the summer. On a positive note, the cashiers are friendly, but dont move fast enough to get the line down. The conveyor belt near the main register has been broken for years. The manager (darker-skinned woman) is nice sometimes, but most of the time, very confrontational.

La
Review №50

They always have what I need at a good price & the cashier & security guard were both very nice even tho I was the last customer of the nite & the guys just wanted to get outta there n go home.

P.
Review №51

Needs to be aliitle more organized. Its very difficult to find the items you need

rh
Review №52

Shop here all the time great prices nice people

me
Review №53

I love this store, convenient and quick

De
Review №54

Service has gotten much better.

An
Review №55

Other than a very long wait at cashiers every time we there its a great store with very nice people..

St
Review №56

Very CONVENIENT location, and FRIENDLY staff. I SHOP there OFTEN.

EA
Review №57

This store is great❤️

Li
Review №58

Great costumer service was in a hurry and needed to pick up a few items and the staff was kind and helpful

Ro
Review №59

Always can find what I need instead of driving all the way to Wal-Mart.

Ri
Review №60

My girlfriend went in just before Halloween looking for wings and nail polish for her costume. When making the purchase the cashier said that her total was 5.28. She doesnt carry cash so of course she used her card. Today she looked at her credit card statement and it said that they charged her 15.28. Well of course they couldnt provide her with a receipt at the time of purchase because the receipt machine was broken. She didnt think it was a big deal because she thought she was only spending 5 dollars, and why would she need to return something that costed such a small amount of money? Anyways... It seems like a shady place, with shady practices from all of the reviews I have read. Go somewhere else to make purchases.

Ba
Review №61

Variety of things to buy at a cheap price

Re
Review №62

Good prices on everyday needs.

He
Review №63

It is an okay store where lines can get long and there is no one around to help the cashier when the line gets long and there is alot of theft. If you only need something really quick and dont mind waiting in line then this is the store for you.

Li
Review №64

I told the people I was setting my stuff to the side to go get change they didnt have when I got back the four-person put all my stuff back it was at least 10 different baskets behind the counter that should have been working on that instead of something I was coming back to pay for

Ma
Review №65

Good prices and quality items

Jo
Review №66

The people that work there are always

Am
Review №67

Clean always have what i need good prices

Ni
Review №68

Great customer service,and prices 👏👏👏👏

Li
Review №69

I love that store but the employees are very rude

JT
Review №70

Cool people

Th
Review №71

Staying up the road for the week and shopped here to get some items for roomGot back to room and realized forgot a bag at checkout, went back ten minutes later and clerk had it put aside for me, GREAT CUSTOMER SERVICE!Will go back when in town again

Ke
Review №72

A good place to shop for basic needs

Da
Review №73

May God Bless the person who first came up with this!!!!!! Finally a store for every needs @ a budget price!!!!! There is no excuse to not have toothpaste, deodorant, even body wash and colonge for people who cant afford it!!!!!!!

Li
Review №74

The staff there are the best! Friendly and helpful.

Re
Review №75

Of all the dg I have been to this one was horrible dirty like I have never seen. Messy no stock for being really big almost walked out.

To
Review №76

Good selection and prices. This is my favorite store to shop at

Sa
Review №77

It was clean and staff was polite

Ma
Review №78

Employees very helpful and store in clean order

mi
Review №79

Great friendly staff and a very clean store

Hy
Review №80

Good place for odds and ends

py
Review №81

One register opened dont visit if you like quick in and out ..rude employees.. sales expired but still displayed as sales item

Ka
Review №82

The parking lot had more holes then swiss cheese. The employees were nothing to be desired and thats if you could even get them off their personal calls on their cell phones. They tried to send me and another lady 2.5 to 3 miles down the rd because they couldnt give change but not a block away was a liquor store, lol

Di
Review №83

Im good 😊

Cr
Review №84

The MANAGER and supervisor is very very RUDE i live 2 mins from the store but i rather go somewheres im going to get treated right they always mad never seem like they are happy to have a job LAZY theres a new girl that started about a few months ago shes the only ONE that cares about her work as long as the manager remains there i wont step a foot thur their doors it never fells theres always a LONG LONG line you are waiting in line for a good 15-20 minutes

He
Review №85

Its a ok dollar store just sometimes they are awfully slow checkout

Ta
Review №86

One stop shopLove it

Jc
Review №87

ON 3/8/214 I WAS CHECKING OUT AT ABOUT 6:35 PM WHEN THE CASHIER BEHIND THE COUNTER SAID IN AUDIBLE VOICE, I NEED TO GET THE F@#$ OFF THE REGISTER. I ASKED HER IF SHE WAS KIDING USING THAT LANGUAGE AND SHE TOLD ME SHE WAS OVER 21 AND WOULD USE ANY DAM LANGUAGE SHE WANTED TO. I REPLIED, THAT IT WAS NOT APPROPIATE, AND THAT IT WAS IGNORANT. SHE THEN TREATENED ME STATING IF I CALLED HER OUT OF CHACTER ID SEE WHO WAS IGNORANT. wHEN I ASKED FOR MANAGER SHE POINTED TO SOME ONE ELSE. THE GIRL LOOKED BACK AT ME AND SHOOK HER HEAR AND POINTED BACK TO THE CASHIER. I WANT AN APOLOGY. AND SHE CONTINUED TO USE THE WORD SEVERAL MORE TIMES BEFORE I WAS FINISHED SHOPPING. SHE NEEDS SOME TRAINING AS TO WHAT CAN AND CANT BE SAID AT THE REGISTER OF DOLLAR GENERAL. I HOPE THIS IS NOT THE IMAGE YOU HOPE TO PRESENT TO THE PUBLIC. I WONT BE SHOPPING AT THAT LOCATION AGIAN.

El
Review №88

Custom.er service is extremely lacking .... I highly disapprove of the smoldering ghetto attitude of the various managers Ive unfortunately had the displeasure of having dealt with.. outrageously uncivil, highly unkind, totally impolite, extremely below average social demeanor, as well as completely shabbily attired..

Bo
Review №89

This store is in my neighborhood and I go there often. The service is slow but, they are trying to do a little better.

Jo
Review №90

The parking lot is terrible. The road its on is terrible.

Ni
Review №91

One of my favorite stores!!

A
Review №92

Decent items, a little pricey, usually a long line!

ge
Review №93

Due to the virus they close at 8.

Ve
Review №94

This is the worst Dollar General I have ever seen. Not a clean store at all

Na
Review №95

Check out is very slow, they should always have 2 cashiers ringin up purchases

Ja
Review №96

Its good

Ka
Review №97

Always cheerful and good price

Br
Review №98

No one at the register had a line forming waiting

La
Review №99

Love there prices.

Sh
Review №100

Need to be more organized.

Information
51 Photos
100 Comments
3.7 Rating
  • Address:980 University Dr, Pontiac, MI 48342, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 248-838-3770
Categories
  • Beauty supply store
  • Dollar store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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