This place is truly an amazing place!! Sometimes, looks can be deceiving. When you get to this place, dont let the looks of the location fool you, which is tucked behind a used car dealership. Their quality of work is second to none - 5-STAR!! The best part is that your pocket wont even feel it! Just as equally, the relationship you will build with the owner - Richard - will last a long time into the future!! I trusted my $150,000 car (Tesla Model-X with Ludicrous mode) and Richard didnt let me down!! If you want a great quality job and save money, go to Q&M Image! You WILL NOT regret!! The telling part is that I live in Frisco and drove to East Plano to get this work done!
Great place to get your 🚖 painted and repaired
Awesome job. Very impressed with their work.
Was hard to give the 5 stars they deserve because I dont want them to get too busy that I cant get in when I need to. But really, they do great work and have friendly service. As in all great work, dont rush it if you want it right and that is what they specialize in, the best results.
Fair prices and theyre willing to go the extra mile to fix everything. They found a broken water tank while fixing my bumper and they fixed the tank free of charge. Good experience which is rare for car repairs.
Fabulous experience with Q & M Image Automotive. My old Honda Odyssey van was in a wreck & they were able to fix it with used parts for a great price. They made my vans hatch look brand new! Q & M also did the work exactly on schedule. I worked with Richard & he was so nice and very easy to work with. I highly recommend Q & M Image Auto Body
I wrecked my car a month ago. The damage was so bad it cost almost $6,000 to fix it. Richard and Taylor took very good care of me and my car. The quality of work and customer service was top notch- I would highly recommend this shop to anyone looking to get work done by an honest, courteous and caring establishment. They really went above and beyond, I will definitely be using them anytime I need work done in the future.
The best place ever. This place exclusively works on my car and always will. Thank you Richard. 😆
Unfortunately I have needed body work done on my cars several times over the years. I found Q&M by accident. It is tucked behind a small used car lot on Ave K in Plano across the street from a major collision repair shop where I took my car for an estimate. I was in shock from the quote I was given at the big collision repair shop and happened to notice a little sign on Ave K for Q&M. I met the owner, Richard, and he came out, looked at my car and without going to a computer to get estimates like the big companies he gave me a price which was half that of his neighbor. He told me how long it would take and had it ready when he said he would and the car looked like it did when I drove it off of the car lot I bought it from. I highly recommend Q&M
Richard and Taylor and the guys are great. they know how to make someone feel very welcome. They also do very good work. I brought in my 2012 Chevy Silverado they worked directly with state farm also game a free rental while they did the work i will recommend to all my coworkers family and friends....i am very pleased
Ive used Q and M twice now. The first time everything was perfect, the work was done well and very quickly. So when I needed my hail damage repaired I came back but Nothing is ever perfect!! There was some delays in getting my repairs done some of which was not at the fault of the body shop, and some of which was. But here is why I will be coming back. They accepted responsibility for their part in the mistake AND they made it right. Their level of customer service is why I will continue to give them my business and recommend them to others. Thank you Taylor and Richard for taking such good care of me as a customer. I appreciate all of your hard work.
Excellent service and attentive staff.
There service is great they are quick and have reasonable prices
Johnny does good work. Very personable people. I would definitely go back to these people.
Dont go there unless you need significant body & cosmetic repair needed. They are reluctant to small repairs and kept me hanging while I had to keep calling them every day for almost 3 weeks for an update. Does not provide satisfactory repair as well for if its minor. 2 star for their behaviours which were nice.
Terrible experience with them. Very hard to get ahold of, did terrible work on my door, then wouldn’t answer calls when I wanted it made right. Would not recommend to anyone. Joke of a business
Good work, but poor in tracking details and initiating communication.
BEST WORK IN THE BUISNESS!!
I had a terrible, terrible, terrible experience here. Honestly, I was treated the worst I have ever been treated by a company. I was lied to multiple times about where my car was at in the process, things were missing out of my car, my car was there for 7 weeks and my insurance paid $8,000 and they did not do a good job, there was white compound all on the inside of my car, there were bolts and screws everywhere in the trunk that I still have no idea where they are from. My car was having issues starting after coming to get it and they knew that and did not tell me & they still let me drive out of their parking lot without even having the conversation with me. I was stranded one mile away from their shop after driving off the parking lot and they would not even answer the phone to help me. I was referred to this place hoping I would get taken care of and instead I was treated really bad. I would never refer anybody else to this place & If you want your car back in a timely manner and with everything fixed then this is not the place to go! 😒
They can fix your ride.
Excellent repairs great prices
I was referred here by a family member who needed repairs on his car. Richard is very responsive and he helped us fix our Honda Fit which was damaged in an accident. He even took it to a car spa before we picked up our car! Definitely recommend and well be back!
Best body shop in plano
Great friendly service
Excellent service!
Richard is the man!