Good experience for a first visit. But Ill definitely use them again

I need a motor 3.5L V6 mopar do you know how much it will cost? Let me know please

Fast and very friendly people to work with. Highly recommend.

Good people

Kala was so helpful when the part I ordered over the phone was incorrect when I went to pick it up. She fixed the issue immediately! Will definitely spread the word about LKQ! Employees were all nice!

Everyone is very professional and willing to go the extra mile to get u what u need and the right part or parts.

Alicia and Kayla were very helpful and friendly. Definitely coming back again if I need more parts for my cars!

Service, service, service! I placed an order over the telephone using information from this companys online inventory. I arrived and picked up the part. I had a 1 hour and 20 minute drive each way. I was quite dismayed to find that they had given me the incorrect part. It seems the salesperson clearly understood me, but the individual at the counter wrote up the wrong item, confusing a minivan with an SUV. So I had to travel several more hours to exchange the part. No adjustments were made for my inconvenience due to their mistake. Additionally, the same counter person who screwed up the initial order took a walk in order after 5pm closing and completed that order instead of finishing mine out although I was seated directly in front of his station. Despite my showing the counter person the online inventory using my smartphone, along with pricing, he also insisted that he was doing me a favor by providing the item that I originally ordered at the online price confirmed by the salesperson that I originally ordered it for. I have received what I pray it is now the correct item. This companys personnel should strive to deliver the right part every time. They should also treat customers (even the female ones) as if their business would not exist without them, because it would not.

Great prices but be prepared to wait a couple of hours if you go on Monday. Unbelievable that a company that large would only have one employee running the front counter with 9 people in line. One employee came up to help... took care of one customer and left promptly to take a smoke break by front door. I was there 2.5 hours to get my part.

This is a great place for auto parts. I damaged a aluminium rim on my Cadillac 2008 STS and they were the only parts store in Indianapolis that had a brand new rim for my car. The sales reps were outstanding. Thank you again.

LKQ is a must for people who like working on their cars or for people who like to buy wrecks and flip them. You can order whatever part you need and itll be ready or ordered from another yard. This cuts the hassle of going to a Salvage yard and picking the part yourself. Less time searching and plucking, more time to make money. Good job LKQ, making life/business a lot easier.

Very friendly n helpful. Definitely goin back

I tried ordering a new radio for my vehicle. The rep that I spoke to asked me a few questions about what I needed and said it would be in on Friday. They called me to confirm they had it and I came to pick it up.We were made to wait a little while while the only front desk worker helped another customer. Not a huge deal.When we unpacked the radio, it was the wrong model. The one they had had push to talk, a DVD player, and a 6 disc cd changer- all things my vehicle doesn’t have. When I ordered the radio the rep asked me two questions- does it have a 6 disc changer? (I said no) and does it have satellite? (I said yes). They got both those wrong with some other random added features I was never even asked about. The worker said I could take it with me to see if it would work and in the meantime offered to order the correct radio. I said no way, as we live 40 minutes away. Total waste of time and no other solution was offered.

Great place and they really are very helpful!

The only place I could find a rear end for my truck

Great place to get parts and good customer service

The staffs are customers friendly, courteous and overall good.

DO NOT buy from LKQ! It was a hassle to get the right remanufactured engine. They argued with my mechanic and Ford. It was a hassle to get them to pickup the core. They argued with my mechanic until I called to get it done. It was a hassle to get my core charge refunded. They lied one week and said that it would be refunded to my card. I then had to go and get a check from them. Now, after a month and a half I am finally finished with them, and I do mean finished. I will NEVER deal with them again!

Messed up on some parts but were quick to fix their mistakes. Love lkq

I used to work there loved it.

If I could give them less that 1 stsr I would. In fact if I could give them negative stars that would be better.

Counter personal laid-back; laxidasical.

Had the used engine I needed at price about half of a remanufactured engine. I spent months earlier this year loking in auto rcycleing yards; but couldnt find the Chrysler-Jeep 3.7L V6 engine I needed. Core charge was less than other engine sources; and we were able to just drive to their business and pick up a reasonably low mileage engine.I may be unrealistic, but I was hoping to spend much less. Hopefully, the replacement engine will be worth the cost.

Horrible customer service. They mess up time and time again. You will wait for hours once it’s time to pick up your part and then it will be wrong joke of a company

Don’t waste your time in this place. If you have a chance to go somewhere else please do.

They have about every available part, quality,and quick service

Issue with part bei g faulty and recieved wrong product and hassle

Still waiting on a bumper since December. Every time I call they find it; say theyre going to deliver it; and when the delivery date comes...the bumper is lost again.They took my money and I still dont have my bumper.

Horrible customer service. only one person at the counter and 4 or 5 people waiting. I waited 30 mins and still no help.

Substandard local Plainfield store service. You come and be ready to wait forever.

Who ever runs this store should be fired!!!! Always SLOW even when part is called in!!! Plan on waiting forever

Great I work there.

Best place for hard to find parts

Tried to read credit card info out loud in crowded room

Company is ok, but sometimes unorganized and the people that manage the business can be very rude to employees at times.That old unhappy women(for a lack of better words)in dispatch is beyond rude just really disrespectful and she seems miserable, if they would find a more suitable and happier person dispatch could make the job a lot better......

If you cant find a part for your car or vehicle this is the place to check.

Pretty service and good looking

Get what u need...call Katie she is a dream when it comes to customer service!

The young guys behind the counter its really slow it may be their age

Be ready to wait like you would at the ER.

Too long to wait until you get a requestI hope that Mr. Rick back

Terrible service waited 2 hrs for them to find parts that I called an had the pull already terrible place big joke

Poor service and they ordered the wrong part.

Only one working on the front takes forever

Everything from domestic to foreign automobile parts.

Good place

Very helpful

Dont plan on leaving soon

Super great place

Got parts i needded

Expensive but worth it

Very bad

No comment 😠😠😠

Terrible

Commercial

All excellent