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Discount Tire
2642 E Main St, Plainfield, IN 46168, United States
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Discount Tire
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Ka
Review №1

Do know I a great criticPleased about serviceI was treated goodGot me out about 50 minutes -with appointment.Seems a little bit long for having appointment.All else very good

Ma
Review №2

These guys are awesome! Very polite and helpful!!! My dog even loves coming here!

De
Review №3

Best customer service hands down! Got a flat on 70. Called every tire store in Plainfield. The only store that answered after they closed was tire discounters. Explained I had a flat, they told me to come on in. Thank you Dennis at this location!

Rh
Review №4

Courteous knowledgeable staff. Very efficient. Great customer service

Mi
Review №5

Great Customer Service, they are honest & to the point. The manager tells you things that will need replaced in the future & lets you know that it is NOT a necessity right now but in a month or so. He also gave me a great discount for being a loyal customer. Thanks for looking out for me BUT also not taking advantage of a female like so places do.

Mo
Review №6

Purchased the correct tires and Road Hazzard coverage then when something damages your DISCOUNT TIRE it is taken care of, no hassle, just the best crew in the world. On Indiana roads (chuck hole heaven) you will be glad you bought your tires at DISCOUNT TIRE. All very knowledgeable, professional, and friendly. I will never go anywhere else for tires. 😇

R
Review №7

For the first time in 15 years they couldnt have the tires I needed in the time frame I required. Nevertheless, they were very helpful and professional. They are appreciated.

Mi
Review №8

Friendly, respectful ppl. Clean environment. Fast service. Job well done.

An
Review №9

I dont remember a time that I have had a bad experience at any Discount Tire locations. Please keep this up going forward.

Rq
Review №10

Perfect great customer service I was in and out and was definitely satisfied with my purchase good staff.

St
Review №11

I have been buying my tires at Discount Tire for many years. Today, I tried shopping a competitor first. Belle Tire did not make me happy, so I drove one mile down the street to the same Discount Tire I have used for years. They were less expensive, a better tire, and quick and painless service. Thanks again for a great tire buying experience, Discount Tire. I wont try shopping the competition anymore.

An
Review №12

Service was great!! Employees are always helpful and friendly. I have been buying tires here for a number of years, and will continue. Thank you.

Wa
Review №13

Great tires at great prices. Pleasant staff!

Ke
Review №14

Quick and professional services. Got me taken care of on time and when expected. I have a very large truck with heavy wheels and it was no problem to spin balance. Was very inexpensive too.

Pa
Review №15

Ive always had great service at various Discount Tire locations, including this one from past experiences. This time I was a little disappointed based on those previous experiences. I bought a set of new tires, was in and out in about 30 min. But when I pulled away I noticed one tire sensor was reporting 55psi while the other three were reporting 36psi. Went back and asked to recheck, they found the one tire overinflated and also reset the TPMS.

An
Review №16

Important....pay for the tire insurance! I have popped 3 tires on 465 and each time it only cost me $14 and change for a new tire! Always nice and quick service. Free air in tires and tire rotation. The one in Plainfield is the place to go!

Ar
Review №17

Had a GREAT experience here getting new tires! Called in on a Tuesday to set an appointment, they had to order my tires and told me theyd call as soon as they arrived. They arrived by Friday and they were able to get me in the same day! They were able to get the work done in an hour, even though they were clearly busy. Special shout-out to Kenny who explained everything clearly, was very patient with questions and super nice as well! Will definitely go back in the future as needed.

ma
Review №18

Best service and price in Plainfield! Ive gotten BFG KO2s for my F-150 and Jeep Wrangler from this store and I wont go anywhere else.

Gr
Review №19

Always take care of me when I go there!!

Dw
Review №20

Fast friendly staff, checked our tires, 🙂💛🚴

Jo
Review №21

I came straight from work with a donut on due to coming outside and having a flat tire and they were closing in a half hour or so and I got a new set of tires, took em less than 45 minutes to get it done. Very nice & respectful bunch there in Plainfield IN. Always come here and will be back

Ne
Review №22

Very proffessional..got my tires..was in and out quick

Mi
Review №23

Quick friendly service, walked out once again without 1 penney out of pocket spent !!! 😎 Badronin

Ad
Review №24

Very expedient, friendly, and quality service. Kevin helped me and was hospitable as well as logical in addressing my car’s needs. I’ll be back for sure.

La
Review №25

I had a nail in my tire. I was in and out, no problem...

To
Review №26

Free air check is a very nice service to offer. Thank you very much!

Br
Review №27

Very pleased with the service here. My visit was very pleasurable and they did an excellent job. Points of improvement would be quoting an estimated shipping time, said 2-3 days, took a week. Granted a national holiday was in that time frame.Other suggestions are follow ups on orders. I called a couple times starting day 5 for updates. I realized why they werent necessarily expedient on updates as they were extremely busy my entire visit.Couple minor grievances, but overall very pleased. 100% will be returning to this store. Staff were extremely friendly, helpful and demonstrated clean practices.

Mi
Review №28

In and out within 30-35 minutes.4 tires, 2 wheels.Also very friendly and helpful, very clean store and saw them sanitize surfaces twice while I was there

dc
Review №29

I have been a loyal customer at Discount Tire. I have had nothing but positive experiences with them.

Sh
Review №30

Fantastic people here. They went above and beyond. Most people just do their job and go one. They didn’t just balance my tires they noticed things that would need my attention and let me know. It is so hard to find people who care and these people do. I will be returning for my next set of tires

Jo
Review №31

Im sure its a fine place. Just DONT go with US wheels for your hot rod wheels. Do coys or Detroit steel

Th
Review №32

Got me in and out fast with great price

Am
Review №33

This is the BEST tire place in a sea of options for tire stores. They go above and beyond to give excellent customer service! I highly recommend Discount Tire in Plainfield to everyone.

Ta
Review №34

I highly recommend the Discount Tire shop in Plainfield, IN based on my experience there this morning. Three mechanics worked as a well oiled machine to remove, find and repair a puncture in my Honda Civic tire, re- balance the wheel, and check the air in all tires within 15 minutes while I watched from the waiting room admiring of their efficiency. There was no charge for the service since I am a returning customer and no attempt to up-sell me on products or services. I will definitely come back when its time for new tires.

Ja
Review №35

Always a great experience at Discount tireThey went above and beyond to make sure that my wifes car was back on the road as quickly as possible. Thank you for the great service and for caring about your customers. I recommend Discount tire to every one!

De
Review №36

These gentlemen are handling social distancing with grace, very professional and with my appointment things were very smooth and fast. Highly recommend the Plainfield store.

Re
Review №37

Great customer service

Ph
Review №38

I had a good experience with discount tire they were on it as soon as I got there for my appointment

D.
Review №39

The guys at Discount Tire in Plainfield took care of an issue that wasnt their problem to fix. When my truck was brought out to me with no charge I was extremely pleased. Customer for life. Well done, folks!

Ku
Review №40

Got four new tires on my truck here. I ordered them online from the Discount Tire website. It only took one day for my tires to be delivered to the store, which was great. The place was very busy on a Saturday morning, but the staff was very professional and friendly and pretty efficient at getting people checked in and out.They did a good job with my tires and Im happy with them. There are only two reasons I didnt give them a fifth star:No one informed me when the job was completed. During checkout I had opted to get a text when they were done, but that (automated) system failed and I was left hanging.My tires were inflated to 35 psi vs. the recommended 39 psi. I could not placate my vehicles tire pressure monitoring system until I added pressure to all four tires later that day.Overall excellent experience, though.

Pr
Review №41

Robert at this discount tire has been awesome to work with. He price matched my online quote for several of our company trucks. He also introduced me to their insurance/warranty for my personal low profile wheels. I’d highly recommend you go see Rob at this location!

Ri
Review №42

Pretty fast today.

Ji
Review №43

Jordan and everyone else was SO helpful and kind and generous....they hooked me UP!!! have never felt like I was fully satisfied at a place like this, until today, they really cared about me and my children’s safety and it definitely showed....I have never been so grateful for a new car part (a tire) in my whole life, my immense gratitude is hard to describe...but really, thank you thank you thank you guys you’re our tire people for LIFE now, in any and every car we ever have....keep up the great work and the phenomenal kindness you may well have saved me and my families lives.

Ph
Review №44

I went to Discount Tire for a repair on one tire. Because of a mistake they made during the original installation, they installed a brand new set of tires on my truck. My tires had almost 50k on them!Very pleased with their customer service. Definitely a customer for life!

Sc
Review №45

Would totally recommend an appointment when visiting. Theres several tire places in Plainfield, but this one is always busy. Defiantly a lot of testosterone in and around this place. Every visit Ive been there, Ive not seen a girl working. This isnt a problem, but keep that in mind when visiting.

Pr
Review №46

Had new 1.2k rims installed on my truck and they didnt even bother to put my valve stem caps back on or wipe off all the bead lube of the rims so i had to scrape it off by the time i got home. Kept the allen wrench and socket for the lug nuts so if i had gotten a flat i would have been stranded. Charged $300 for tire warranty i never asked for and they were used tires so that’s against company policy anyways. Going to be driving the extra 30 minutes to go to pfm in carmel next time i need tires.

Th
Review №47

These people rock!

Jo
Review №48

Great service, friendly staff, no pressure sales, will be returning!

Ia
Review №49

Micah is the man! Super calm and cool, and EXCELLENT customer service !!!!Ive been going to this location for over a decade and its been good service since, but the last couple of years Ive received Ridiculous great service, its very noticeable.Everyone there needs a raise!Thanks again Micah!Ian

Mi
Review №50

Awesome job great work

Br
Review №51

Today on my way home my low tire alert came on so I stopped in at Discount Tire. This was my first time at Discount Tire. Robert greeted me at the door and I explained the issue. Got checked in and as I was waiting I looked thru their window at the work bay. Everyone was very busy doing their jobs, no horseplay from anyone. I was in and out pretty quickly. Great job Discount Tire you just earned a new customer.

Gl
Review №52

The guys there are great

Er
Review №53

I had a pull to the right and a vibration in the steering wheel. After multiple trips back and forth to Discount; they ultimately warrantied (2) front tires. The car drives completely differently; 100% fixed. Ask for Kenny! Great guy and listens to the issues! Thank you Kenny.

Ch
Review №54

These guys are the best in the business. Will never go anywhere else for my tires. Courteous, HONEST and trustworthy. They don’t try to sell you something you don’t need... instead they do what they can to get you back on the road safely. Bought 3 Tires in January 2018 and they fixed the one tire I didn’t buy from them in July. Gave me an explanation as to why it is so important to keep up on rotation and balancing of my tires... seriously goes a very long way in my book... highly recommend these folks!

Be
Review №55

This place is great ........as long as they aren’t busy. Even with a new larger facility it’s extremely understaffed. The fall early winter is the busy season and instead of embracing that, they use it as an excuse. When they work finally gets done they do a good job and their prices are fair, but lack of staff just leads to a poor experience.

Da
Review №56

This is an outstanding tire store. They are fast, do good work, and are very friendly and accommodating. They take care of the tires on 4 family vehicles and they balance them to perfection. My Jeep is a particular challenge, because mud tires can be very hard to get just right. They seem to nail it every time!Also, their show room is very clean and comfortable, and the restrooms are very clean, too!

Ch
Review №57

Great Service. As a traveler, they got me back on the road in no time and went out of their way to source my exact tire. Would highly recommend!

Na
Review №58

Very helpful staff. Great prices! (Relatively, harharhar)

Am
Review №59

Thank you for a great experience! Quickly fixed my minor tire issue at no charge...I was shocked and so very grateful!

Ch
Review №60

Excellent service and friendly people. Took a bit longer than quoted or expected, but it was a job well done.

Aa
Review №61

For all thats going on now, they were friendly, responsive, very helpful, and knowledgeable.

Da
Review №62

The people there are ftiendly and quick to help. Plus they get you on your way earlier than expected. I will go back to them when I need tire service again.

av
Review №63

This visit makes 10/10 exceptional services. We buy all of our wheels and tires here, as they beat even internet prices. Ive never had a vehicle or wheel come back with so much as a scuff. I get that management sets the tone for professionalism but their service crew is exceptional by themselves.

Kr
Review №64

I was out of town with my kids, and discovered a large screw was lodged in my tire. I stopped by to see if they could salvage my tire. I was greeted by a nice technician who took my information. Fast forward 1 hour later, and the tire was fixed and at no cost! Amazing customer service!

Ka
Review №65

Went in to get a flat fixed. Had an appointment, I was in and out in less than 30 minutes. Replaced, covered under warranty. Great people.

Kr
Review №66

I specifically called to ask if I should get an appointment for air pressure check and tire rotation. Was informed to just bring it in. I did, after waiting almost an hour and a half and watching other cars that arrived after mine being serviced, I left. I went to another location and was immediately taken care of.

Da
Review №67

The staff are very friendly and quick to help you out. I had a nail in the tire and were able to get me in and out of there in 30 minutes. The best part was, there was no charge. Awesome place. I will be back here to get new tires when its time.

Ro
Review №68

They are the best! My low pressure light kept coming on. It was corrosion on the rim causing a poor seal. They took the tire off and cleaned off the corrosion and didnt charge me! I am a repeat customer and I feel comfortable taking my car there. I highly recommend them for tire service!

Ev
Review №69

Great customer service! Dennis the manager goes above and beyond to make sure his customers are taken care of every time.

Mi
Review №70

This place was hopping when I walked in. Had 4 or 5 cars in front of me in line and it still only took about an hour and a half to get 4 new tires balanced/installed. Super friendly staff also. Way better than Walmart.

Wi
Review №71

This place is the ONLY place I go for tire purchases and/or repair!! This Discount Tire is very friemdly, and the company knows how to take care of customers!!

El
Review №72

Expensive and slow like every other tire place.

Je
Review №73

My tire size was different than what the factory website said, they were able to order the correct size, have it delivered and get it replaced the same day and it was cheaper than what I was quited

Ca
Review №74

I wish I could give Austin with discount tire 10 stars! He took amazing care of us. Our camper tire blew and he went above and beyond to get us squared away so we could enjoy our weekend. We will never take our cars anywhere else!

Ke
Review №75

Even with having a bit of a wait today, I didnt mind with the level of service I recieved. This is not my regular location, however I felt right at home and it was good to see that the quality of service is not just limited to a store by store basis like most corporations.

Ma
Review №76

I made an appointment online, arrived at the time I selected, and was out within an hour. Great service!

Je
Review №77

Normally have a good experience here but not this time. Had a low pressure light on the dash and stopped for free air but nobody assisted us so we left.

Ke
Review №78

Fixed my tire quickly. Great service

Fr
Review №79

Been going here for last 3 sets of tires. Always been treated great both service and prices. Great tires too!

Ji
Review №80

Needed first tire rotation in my new vehicle. Was performed for free. Thats how a business will bring me back when I need tires.

Fe
Review №81

Very professional and polite. Had appointment was told it would be about an hour or less. I am sorry to hear about the owner had passed away. My thoughts and prayers are with the family. Along with the people who worked for him from what I heard he was a very nice gentleman.

SH
Review №82

This place is great. Employees are friendly and know what they are talking about. Place is busy as ever but they still get you in and out in a good time. Good deals too.

Ra
Review №83

The people with that tire store was some of the most awesome people there is Im going back and get new tires all I went for was to get a flat fixed they didnt charge me anything they were very polite and when I need two new tires its back to that shop

Ba
Review №84

They always are kind and they found the problem very quicky.

Pa
Review №85

I needed new tires and had been here before. The staff explained different tires and listened to all my questions. They did not treat me different because I am a woman. I always feel like I am treated right here.

Ha
Review №86

They provide excellent service and at reasonable time. I came in with a flat in my passenger rear and they actually found a nail on driver rear. Both fixed and service was free! I am coming to them when I need new tires.

Jo
Review №87

Absolutely amazing..... Helped out so much!! Cant give these guys enough credit!!!

Ju
Review №88

Always excellent service. I have used them for YEARS, my daughter and her family now use them. And I go here for service on my companys vehicles. They are reliable, trustworthy and go above and beyond every time

Br
Review №89

I needed some new tires so I stopped by for a quote. I got a better tire with their replacement plan for the same price as a value-brand tire down the street. Plus, the customer service is impeccable!

Ge
Review №90

Great service! Strong custermer care.Dont have others to compare to.

Ja
Review №91

I had a great experience. I unfortunately woke up to find that both my spare and road tire flat and leaking air. I went to this store and was treated well, repaired both my tires for free (I had purchased them from another discount tire earlier). They had me back on the road to work within 30 minutes after arriving even with several customers ahead of me. Great service!

Ch
Review №92

Checked my air pressure, brought the levels back up where needed and fixed the low pressure dash light...all for free!! I was also in and out in less than 20 minutes : )

Is
Review №93

Brought in a set of 35x12.5r20 there was a few people ahead of me so I did have a little bit of a wait. The staff was polite friendly and curtious. Definetely recommend them.

Jo
Review №94

These guys have done a great job every time I have been there. Great prices even price match

Ka
Review №95

Fast and easy to set everything up online.

Wi
Review №96

These guys do a good quick job. However, sometimes they goof-up tire positions during rotations, so keep an eye on them! Oh yea, prices of their house brands tires cost about what others charge for name-brands. Maybe the difference is in the service, here?

Ze
Review №97

Discount Tires in Plainfield continues to be my go-to shop for all my tire needs. The team is very professional and upfront with diagnosis and easily breaks down all solutions with pricing without pressure of upsells. Just recently purchased my second set of four tires for my vehicle, arrived with no appointment, and was out in less than two hours despite the shop being very busy after being closed for a holiday weekend. The team is very sincere in selling you the right product for your vehicle without compromising safety while not just trying to sell product and services not needed. After purchasing four tires, two days later one of the tires was determined to be defective. Came back when discovering the issue, and it was taken care of quickly, sincerely, and at no charge.

Sa
Review №98

.These guys go out of their way to keep you happy. .but... buyer beware the BF Goodrich ko2 do not buy them you cant get them to balance I used to love driving my truck but I cant stand driving it now it wobbles and shakes so bad it almost spills drinks in a cup holder.. thank you BFGoodrich for ruining something good.UPDATE. .they are trying to get it corrected and if they cant their going to put different tires on!

Fr
Review №99

Ruined my Saturday. I had made appointment and checked in advance to make sure the specific tire I wanted was in inventory (I would normally go to the Avon Store that is closer to where I live but they only had 3 or my tires in stock.)They took my payment in advance so that my check-out would be quicker. Went and grabbed some lunch across the street and got a call an hour later and was advised the car was ready.Picked up my keys and as Im walking out the employee advises me that they switched tires on me and did an upgrade at no extra cost because the supposedly in stock tires that I verified on-line were not in stock. I now have some no name brand of tires on my car and have to make a separate trip back to their store to get things done right when my tires come in. This may be a one -off because Ive had good experiences at a couple of Discounts other stores but switching tires on a customer who comes in with a very specific order deserves an upfront call at the least.

Da
Review №100

Great customer service had my car in and out very reasonably considering the lone

Information
26 Photos
100 Comments
4.5 Rating
  • Address:2642 E Main St, Plainfield, IN 46168, United States
  • Site:https://discounttire.com/store/in/plainfield/s/1444?y_source=1_NjI3NjQxLTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 317-837-0566
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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