This was my first time visiting AMF, and probably last. I went in for a 70K service and was told that was just an oil change, tire rotation, and inspections. So I asked if they would be inspecting the brake pad wear during the tire rotation and I was told yes. She even showed me the inspection form that I’d receive at the end. After paying for my service, there was no inspection form to be found. Turns out the mechanic didn’t even inspect the brakes. This could have easily been a non-issue if the advisor had made a note on the service order to advise on brake wear instead of just writing it up as just an oil change and tire rotation. So I have to wonder, were any of the inspections done? Was the oil actually changed?

Chris Bailey and Keri Price were phenomenal to work with. They absolutely exceeded my expectations! Chris was knowledgeable about the vehicles and at no time did I feel pressure to make a snap decision. Keri was great to work with on the financing side of things. Like Chris, she also provided me with the information I needed without making me feel pressured into adding anything extra. Without a doubt the best car buying experience I have ever had!

Kenny J (the sales rep) was excellent and patient during the whole experience. And a big thanks for the help and closing with Michelle D and Jonathan. I would highly recommend Andy More Ford.

Kenny Jenkins was my sales man. He answered EVERY question so us ladies understood what he was talking about. The lady that did all the paperwork was delightful. I would highly recommend Andy Mohr Ford and Kenny to anyone who is looking for a vehicle. Thank you for an awesome experience! 💕

Alec was great! I’m in sales, so I appreciate someone who is efficient, accurate, and uses a consultative approach like Alec. Within ten minutes of arrival, I was on a test drive and two hours later in finance. The Management Team was extremely fair with trade-in value and very polite throughout the process.

Jeff and Samantha were the front line team and they were great. I am sure the body shop folks were just as pleasant and efficient!

We have been doing business with Andy Mohr for over 20 years and have always been treated well. Buffie Crye is THE BEST service advisor we know! Very knowledgeable and kind. Thanks to Dan Wood and all of his staff for the great service!

Joshua Hankins was very polite and very nice on finding what I needed and making sure that it came out to my satisfaction. The finance manager workout my financing my payment was where I need to be and my interest rate was low. I will enjoy my car for many years to come thank you so much Andy Mohr Ford Plainfield

These guys were all so friendly and the car I wanted was mine in one day! I will. Happily recommend them to all my friends

I feel like I got a good deal here. Everyone has always been very nice.

Very helpful and flexible for my scheduling. Did what they promised to do. Very satisfied with my Service Advisor.

I was brought to this dealership under false pretenses. I told the salesmen Doug, what vehicle I wanted. I test drove the vehicle. When I got out of the vehicle, he brought us over to a window to show us a women who simply wanted to just look at us. Pretty much wasting my time. When he test drove my car, he asked me about my skin color, stating the women wanted to know if its a spray tan, when its my actual skin color. Right then, I knew this would be about the color of my skin. They gave me the lowest number for my trade-in then any other dealership. When I told the salesmen I wanted to walk and asked for my keys back, he went over to his finance worker Audrey. About 10 minutes later I was taken to a complete different car that I did not ask for, when I wanted my keys back. I once again asked for my keys to my car. Audrey came over and tried convincing me of another vehicle. I again asked for my keys and was finally given them. I felt this was a bias discrimination from the very beginning when I was asked about my skin color. Im not sure what that has to do with a vehicle purchase?

I’ve now bought two vehicles from Andy Mohr and both experiences have been absolutely fantastic. All of these sales staff and finance have been extremely courteous and worked very hard to find a vehicle and find financing for me I would recommend to absolutely anybody. Scott Gardner is an absolute finance guru👌😎

Went into look at getting a newer truck and Steven was awesome definitely found exactly what I was looking for 10/10 for him!

I went to several dealerships. This was the first time I was not pressured into anything. Greg Saylers was amazing!!! He listen to everything I said and was able to help me with the perfect vehicle. I even contacted him after the sell of the vehicle. He personally took care of any issues. I will definitely go back for my next vehicle due to the prices and his customer service. Great experience!

I worked with Brian. He was super nice and made the experience great. He went above and beyond making sure I left in the car I came to see. When it’s time for a trade in I know where I will be going. 10/10 I would recommend!

Very easy to work with. No pressure. Started our process via email and ended up in dealership. Didn’t feel like I was at the dealership all day as I have felt in the past at other dealerships. All aspects very easy.

Donna Fields was very helpful, efficient and personable !! Couldnt ask for any better service, from start til finish all of the employees were great !!!!

I went in for a oil change and tire rotation. When I left, I noticed the front tires still had brake dust and I thought they forgot and did not bill me. After looking at the bill, they did bill me for a tire rotation. I took it back and explained my issue. They took it back and did the tire rotation. A gentleman explained there was a lunch rotation and each guy thought the other guy did the work. Ok, I buy it. On my way home, my tire alarm goes off because they didnt check the air pressure and correct it due to the front and back tires have different settings. This has happened before, so no big deal. During the oil change, a guy told me I needed a new air filter. You can change my air filter in 5 minutes and costs a lot less from other places. I told him I would change it myself. I ordered the air filter and it came the next day, so I go out to change it and find my air filter is missing and the air cover was left off. Now I am mad. I tried calling and was transferred to the service department twice and no one answered. Then to add more to it, I washed my vehicle and found the plastic hub was just barely hanging on. I was lucky it didnt fall off. At this point, I am wondering if they even changed my oil. I am never going back there again.

If I could give this place 0 stars I would. My husband and I brought our 2003 F150 in for a diagnostic exam. We denied work at the time because we always get a second opinion before getting work completed. The receipt states that we denied work and were charged 250 dollars for the diagnostic workup alone (they also fixed the seized caliper bolts during the workup and charged us to 2 hours even though we denied work and still listed the caliper bolts as seized on the receipt). I fully do not believe the work up was even completed though because they did not evaluate the emergency brakes or the battery life. I know this because the mechanic that gave us our second opinion sent photos of how the shoe linings literally crumbled apart when he removed the rotor (Andy Mohr employees said he must have pulled too hard and broke the shoes, but they literally DISSENIGRATED after the rotor came off because they were so used). Also, the truck would not start the day after the work up and the other mechanic said it was almost entirely out of battery life (it was a 7 year old battery, we bought the truck secondhand 6 months ago). Theyre response to the dead battery that they did not mention on the workup was well sometimes batteries just die. I have attempted to contact the service manager Dan Wood multiple times and he has not adequately addressed any of my concerns. I requested a list of items checked during the workup I still have not received. If my 250 dollars is not refunded, I do not care. But I hope these dishonest people stop trying to take advantage of the Indianapolis community. Thank goodness I had the insight to get a second opinion. Shame on Andy Mohr Ford.

Dillon Ware was extremely helpful with the buying process from beginning to end. Im definitely sending people to him. He really went above and beyond to make his customers happy. Thank you.

My experience at Andy Mohr Ford has been excellent, as always. The sales agent, Doug is very kind and helpful. He feels more like a friend than a salesman. Shelia, in the service dept is also very good at her job. She explained all the details about the issue we had and was very helpful and kind to us. We love Andy Mohr Ford.

Gavin Vaughn was courteous, knowledgeable, friendly, eager, and engaging. The whole process went smoothly. We knew what we wanted, he showed us the selection, a choice was made, and the paper work was completed w/o any complications. I would have liked for Gavin to have the flexibility to include running boards on the vehicle, just to make the transaction more appealing to us. However, I know margins are thin, but it would have been an appreciated perk to the whole deal.

Very disappointed with the service department. I live out of state and while traveling to Indianapolis area to visit family, my 2018 Ford Escape made some strange sounds on the highway. The noise was periodic and coming from the wheel or tire. It sounded like something from the road had gotten caught up in the wheel well. Upon arrival at my destination, I took my vehicle to Andy Mohr service department to have them investigate. They charged me $70 and told me nothing was wrong. With the assurance and “all clear” that my vehicle was safe to drive, I began my journey home. Sure enough, the noise occurred again, making the vehicle seem unsafe to drive the 300 miles needed to get back home. Traveling on the highway in a rural area on a Saturday afternoon, I was very fortunate to find a local mechanic who opened his shop for a stranded traveler. He immediately identified the issue: the large plastic cover on the undercarriage on the driver’s side had come loose. The nice man cut the plastic, didn’t charge me anything and sent me on my way. The plastic had obviously been loose when it was up on the rack at Andy Mohr and yet the problem was not identified and caused an undue amount of stress. My family has purchased many vehicles from this dealership over the years and I trusted that they would ensure my vehicle was safe for my journey. I’m sadly very disappointed.

Steve and Noah were great to work with. I was an out of state buyer and they were very accommodating with transport and making sure everything was done right. Great job guys!

I want to thank Mark and Chris aka Dragan for getting me in my vehicle Monday evening. I had a great experience and I appreciate them both for helping me. Ive already recommended my friends to go get a vehicle from them.

Long story short. Dont schedule a test drive. Don trust the person who runs the internet side of the dealership. 2 hour round trip just to find out she never even looked to see if vehicle was available. Which it wasnt. Big waste of time and gas!

Outstanding dealership to buy from. They gave me a price looking at pics of my trade, than when I arrived and the looked it over there were a few items that I failed to mention and they still honored their quote. William Worth is the best salesman I have ever dealt with, although I forgot her name the lady in financing made it easy and fun. Hands down best car buying experience I have ever had. If I am ever in the market for another vehicle this will be the first place I go.

Terrible communication skills. Internet department dropped the ball and handed it to a guy named Bailey who has no business being in sales. Vehicle was not ready for delivery or even cleaned or inspected. Told them I am driving 2 hours and to have it ready We not even washed. No second set of keys and remote This was not a $5000 vehicle. I paid good money. Happy with the truck but would never buy anything from this place again. Worst experience I have had and the salesman Bailey should be flipping hamburgers instead of selling cars.

Always great customer service! My truck is taken care of in a timely manner and I am on my way with little to no hassle. Prices are always mentioned up front. Great dealership!

Truck was in for routine service. 30 minutes after driving it in and paying my bill, I was driving it off the lot. Always a fast, friendly experience. Theyre the best Ive ever dealt with.

I had a great experience. My salesman Nick Elrod was knowledgeable and patient. Would definitely go back to him in the future!!

My car buying experience with Andy Mohr Ford was the absolute best thanks to Mohamed In sales and Jack in financing. I am definitely going to be a returning customer. Mohamed really knew his stuff and was extremely helpful with what I was looking for.

Big shout out to Sierra Pennington in the service department. She has responded to all of my questions immediately, like IMMEDIATELY and that is appreciated. My car wont be finished until the 5th of Aug. So far Im impressed. I may purchase my next car there. I was never going to buy a Ford again but this may change my mind. Ill update this post if needed, in the future. Update... My car was finished a day early!

The car we came to see was unexpectedly off the lot and we had to go back the next day but overall, a good experience and we’re happy with our purchase. We feel we got a good deal. Salesman was new but did a good job!

I was completely honest about my situation. Credit score between 625-640 just just wrecked my vehicle so no trade or money down. They said no problem took hours there just to find out needed 1500 down and now credit is now below 600. Plus to boot was trying to sell me a 2013 c-max hybrid saying you didnt need to charge it. It could be gas only. Yet it had to be jumped. Every time I went to look up reviews or recalls etc from my phone it would not load inside buildings which they kept wanting me to stay inside and wait. Salesman Mohamed. Now thats shady.Another guy said because hood was bent could help with no money down. Yet that wasnt the case.

Customer service is absolutely terrible here, the sales team lied to me saying my new vehicle would be there early to get my 1000$ down payment. The next day they informed me it would be 3-4 weeks and left me with no vehicle. Most unprofessional dealership I’ve been to in 26 years. Josh and Michelle Doll the sales manager will do anything to make their money regardless of negatively impacting customers!!!

Corey is great. Really appreciate how hard everyone worked to get me the best deal possible on my first very car.

Great customer service. Knowledgeable, friendly and professional Salesman. The warranty and finance manager was patient and thorough at explaining contacts, warrantys, figures . At Andy Mohr Ford the customer comes first and this dealership makes sure the customer is always satisfied with their purchase. While being treated with the upmost respect the purchasing process is done swiftly, and thoroughly to the customers satisfaction. With great service from Asanti and Steve my purchase was completed with a peace of mind. Thank you Andy Mohr!

Very poor experience. Went in looking for a new truck and was given a delivery date that was 1 day earlier than another dealership. Paid the $1000 deposit to later find out they had no delivery date and it would be 3-4 weeks before the truck came in. The deposit is non refundable and they now blame Ford for the delay. Take your business elsewhere.

Nothing but a fabulous experience! Our salesman was friendly, knowledgeable, and went above and beyond. We love our new used car!

Good salesmen. Comfortable offices. Very easy process. They get you on the trade-in though! They pinch every penny to pay the comfy setting

Came in for a recall on my 2010 fusion. Brakes were going to the floor. They bled them joints now I’m all good. Whoever did the airbag was kinda sloppy though. Luckily I know my way around that car. See Buffy or Don

Logan Hutchens is an absolute life-saver. We live in Virginia but had issues with a recalled part when we were visiting Indiana. We got a part from Andy Mohr but took the car to a local mechanic to have repaired since Andy Mohr was too busy to fit us in right away.Long story short, Logan PERSONALLY took care of getting us refunded for the work we had done by the mechanic on the recalled part. Our dealership here in Virginia didnt help us at all, but Logan did! Thank you so much!

I have had the wrost experience ever with them! Truly horrible. My engine light came on a week after I bought it. I took it in 5 weeks ago haven’t heard a word about it. No one calls back! When I do call people are rude and say they’ll call back. That was again 5 weeks ago. I would love to return the car but no will call me back. I haven’t even made my first payment on it. Will not be coming back.

So I needed an estimate for insurance to have some work done. I called and the lady said she could just send me an email of the estimate. That all I needed to do was describe what was wrong. It was just a part that needed to be replaced so I thought okay, easy enough. What she sent me was not completely broken down, so insurance told me I needed an official estimate. I called back and they said I needed to come in. I completely understood, so I drove in. After they looked at it, the lady told me that she would send me an email with the estimate. Never got one. So after three days I sent an email to her. No response! So I took it elsewhere and had the insurance check and truck fixed in four days.

Evan is the greatest to ever do it at ford. He is very nice and loves to talk about the NBA and deserves a raise cause he’s not getting paid enough for what he’s doing. Whoever is boss is needs to bring him up ASAP

Such a great place. Ive been a customer for years. I do mean years and have bought many vehicles. When I say many...I truly mean many. I am like a magnet for having my favorite vehicle then the unlucky thing happens when I am in an accident and my vehicle is either totalled or needs repairs. I must say Ive had the best team at Andy Morh everyone always going above and beyond to help me get things taken care of. Even for just regular maintenance they are top of the line. From the service department to sales. Ive always been impressed with the professionalism and care every step of the way. Truly appreciate all the hard work that goes into getting things lined up and taken care of. 👍

Straightforward, easy to deal with. Finance guy was probably the fastest Ive ever seen. They even came and picked up my trade.

Had a great experience. Brought my van in to get looked at and obviously had to wait but their waiting area is huge. Vending machines, coffee area, lots of TVs and comfy seating. Great for social distancing in todays world.

Muhammad was amazing and on top of everything. Ive had purchased many cars since Ive been able to drive and never have I ran across a sales agent like him. He is very accommodating, kind, understanding, and stays in touch!!! He is exceptional!!!! Youre amazing Muhammad! Id marry you if I wasnt already committed lol!! Thank you again.

My 1 should have been a 5, my bad..Christina A has always taken care of me, hassle free, finds what I need, even in these limited times!Hope you realize how valuable she is and brought me back to Andy Mohr!!

Andy Mohr will get you driving a nice car again the service was excellent and Alec Willis was awesome. The only thing different I would have changed as I only got one key for my brand new $16,000 car and I have to pay half for another key and they will get the other half other than that the service was great and they were awesome

Service department is horrible. Sales department is excellent. Unfortunate the sales people are having to do service departments job In taking care of. I purchased a vehicle on August 13th and they already had to complete repairs 3 times. Very inconvenient and certainly didnt leave this customer satisfied. My vehicle was towed in on this 3rd time for warranty repairs on a supposedly certified vehicle . It left me with no transportation and expected me to get there and pick it up after repairs were completed. I wasnt given a rental car like my warranty said I would. Giving a 1 star is being generous.

Fantastic service! Immediately responsive. Got my car fixed in hours after working with the local folks with two months to figure out what was wrong!

Andy Mohr Ford had the truck that I was looking for at a fair price. The sales staff was friendly and informative. The entire process was quick.

Service was fast and my rep was fantastic. She took care of my requests and even helped me with some things I was looking at for the future. I had a part replaced that was ordered and added an oil change too, expecting a 2+ hour wait. I was only half way through my second cup of coffee when she came looking for me I was really surprised that it was so fast.

Service Department is easy to work with. Very convenient to get your vehicle in to be serviced.The only issue I keep having is when they rotate my tires on my truck they don’t adjust the air pressure in the tires. I alway have to add air to back tires and remove air from front.

Poor communication and nothing but excuses. In addition to not resolving the mechanical issues the attached photos are right after $200 full detail. I’ve tried to reach out prior to this review and have not gotten any response. This year marks the 19th year of going to them for service and unfortunately my last.

Great place to shop for a car.if they cant get you financed, no one can.ask for LC Baker.he good guy shoots straight from the hip.

I bought a 2017 Lincoln mkz from this dealership. I also purchased a 5 year/100,000 mile warranty. Within 6 months the car needed a new engine put in it. The whole experience was terrible. It took them 4 or 5 days look at it to determine what was wrong. They told me the warranty I purchased covered a rental car for one week, and that they would have to contact Ford/Lincoln to extend my rental car. I didnt get my car back for approximately 3 weeks. The woman in the service department treated me as though it was a burden to make these arrangements. But, whatever, after some back and forth over the phone, they were able to get me a rental car. Two weeks ago, I was driving to work and the car began over heating. I pulled over immediately and had it towed to Andy Mohr Ford to have the problem diagnosed. I called Andy Mohr Ford to let them know that the car would be arriving, and that I would need another rental car to get me by until they were able to fix it. The woman on the phone was rude to me immediately. She told me they wouldnt cover a rental car until they were able to determine what was wrong with the car, and that they wouldnt even be able to look at it for a week and a half! Later that same day a different woman called me back and told me my warranty expired last November. The 5 year/100,000 mile warranty, that I had purchased only a year and a half ago, and only has 65,000 miles on it, had expired. Luckily I had my warranty paperwork in my possession, and explained to her that it was impossible for it to have expired. The warranty THEY SOLD ME, was no longer accessible! I had to give her the contact information and contract number and was told I would be called back. She called me back almost immediately, and started with the good news/bad news scenario and told me the good news was... My warranty was still active, and the bad news... was that my car problems werent covered by my warranty, and I was going to have to come out of pocket $829+ tax. No rental car. No help. Just bad customer service. It makes me wonder how many people DONT have their warranty information available, and end up getting stuck for the bill, due to their incompetence. For what its worth the person that sold me the car was outstanding, and he is the only reason that I gave 2 stars instead of 1.

Had a really good experience with my saleman Mark Mayer and finance staff Keri Price. The inventory was super impressive. I didnt expect to see as many vehicles during this time. The entire place is very clean as well.

Great experience and the customer service was exceptional!!! I will refer anyone to Mr. Ware for a great car buying experience

Couldn’t be more impressed with this dealership and their team. Everyone was professional, friendly and transparent. Most times you purchase a vehicle, the “sleezy car sales person” is the experience; not the case with Andy Mohr Ford. There were no surprises and the service was top notch. Their inventory is also second to none.Visit this dealership and see for yourself! Thank you Michelle (Sales Manager), Alec (Sales person) and Shaun (Finance Director) for my new truck!

My husband and I had been looking for a new car and found that most dealerships in our area were really short on inventory. We looked online and found what we were looking for at Andy Mohr. We drove 45 mins to look at a new car and we were glad we did. They showed us the car we saw online and also had a lot full of a variety of cars. The entire staff was great, from the person who answered the phone when we made the appointment, the salesman Steve, and the financing lady. We had a great experience and look forward to getting another car there in the future.

Service during the buy was great but rushed. I feel like it was rushed because the Bluetooth module was out and its a 500 dollar fix if you do it yourself. Of course I only found out it was bad after I left the lot. When brought to their attention the reply was a staggering......... Sorry!

I took my vehicle in to have a recall part fixed. When I arrived, I was greeted and helped immediately. Shanita was the representative I worked with and she was kind and super helpful. I really have never had a great experience at a dealership but I’m glad I went to Andy Mohr.

Regular service is fast and convenient. Staff here is very nice and helpful!

I had the best car buying experiences I have ever had, Kenny, who I hear is pretty new to the location, was extremely knowledgeable and helpful he took into consideration that I had a bad knee that day and moved one of the cars I wanted to look at from another spot in the ot next to the first one we went to so I did not have to walk so much. He was very personable and not a high pressure salesman. I like that. I would give him a 9 out of 10 just because we should always push ourselves to grow

Service writer was very nice and courteous, made sure I knew all charges including damaged bolt replacements for 4 new tires, and for warranty. There was no sales pressure. All work was done in a reasonable amount of time and they gave good advice for tire selection.

Leo and Chris did a great job of helping me purchase a 2107 Ford Transit. I live in another city and state about 3 hours away but they were able to do the whole purchase quick and easy over the phone, by text and email. And they had the van delivered to me halfway which saved me time and gas! Awesome job guys I am quite happy with my purchase and getting my van just in time for the weekend.

Andy Mohr Ford took my 2020 continental in right away, plugged my tire and said No charge. Thats the 1st time Ive used Mohr Ford, but it wont be my last.

I traveled 150 miles to purchase a New 2021 F-150 on 4-19-21. On 4-20–21 I got a Pre-collision Assist Not Available and a Park Aid Malfunction warning which won’t allow my back-up camera to work. After being told they would bring a loaner and come get and fix the issue plus a minor recall they didn’t and I had to take the truck back down on 4-24... they said it was fixed and they didn’t. On 4-25-21 same issues and they now won’t come get it and asked me to take it to another dealership near me to get it fixed!!!I should have just spent the extra money and purchased the truck locally.... what piss poor service!!!!!

I was so afraid of being overcharged for a system diagnostic. You know how car companies do say you need something and you really dont. Thank you Jesus they did right by me and told me truly what was wrong with my car. A young lady by the name of Zoe was fabulous so intelligent, polite, and was really a God send. If ever I need anything else done to my car I will take it there. Thanks to Andy Mohr for hiring such great people.

After the repair our Jeep Grand Cherokee with an Eco-diesel engine runs like new! We bought this Jeep used from Andy Mohr Ford a few years ago and know that their repair capabilities are broader than just Ford vehicles. The diesel aspect is another of their specializations we wanted to take advantage of. Thank you!

Buffie was great!! She offered a very warm and friendly greeting and answered all my questions. Her estimate of my wait time for service was on the nose!!

We went to Andy Mohr Ford to check out the new Bronco.y husband and I have been talking about getting one sinc they came out. A super friendly, personable, Chris Bailey came out and we went on a test drive immediately. We loved it and they were able to get us out the door with the price we wanted. The best dealership experience Ive had!

My wife and I had a very good experience buying a used certified F150 truck. Our salesman Doug Coello spent a lot of time finding us exactly what we needed and at the price we were willing to pay. We have purchased many vehicles over the years at many dealerships and he is the best salesperson we ever dealt with. The credit manager. Derick Bailey is first class also. I highly recommend this dealership

Mark was very easy to work with and listened to our needs to help us find the perfect car for us.We didn’t feel any pressure to buy our car that day which was really good

Id like to personally thank Kyle Hayden an Gavin Vaughn. These 2 individuals are great folks they helped us get the truck we saw on cargurus. They went though everything with us answered all our questions making the transaction seamless from start to finish. Thank you gentleman again. Can not remember the last time I left a car dealership feeling this good. Two thumbs up.

I enjoyed working with Chase. He made the process extremely simple. Easiest purchase I’ve ever made.

William worth was fantastic ! He was what every salesman should be. Friendly and not pushy. He worked with us all the way to the end. A complete 360 from our previous experiences at a different Ford dealership! Would recommend them for anyone.

Called to have my trucks oil changed and to have the alarm looked at because it was going off in the middle of the night 3 times in a row with no one near the keys. The service rep stated that they saw the alarm going off but couldnt advise why. I said ok well can we start replacing the parts, which I was told would be out of my pocket. Mind you my truck was purchased from this dealer with only 26k miles. The service department offered nothing in regards to being able to figure it out. After being told that I would have to replace the alarm financially on my own I decided that I had enough of the run around 2 days total from the service and their absolute refusal to help someone. I had to end up calling corporate and getting them involved, which I should have never had to do. Because of the service department I will no longer be going to the dealership, which really stinks because I have been looking for an F250 but I guess I will be making that purchase else where.

Had a bunch of questions I wanted answered before i traveled three hours and they were able to answer them all and be transparent. Would definitely recommend to those looking for easy delivery! They were awesome!

After many times of returning to Andy Mohr and feeling the staff never leaves us feeling great about their service and commitment to Customer Satisfaction, we have decided to NEVER return to Andy Mohr ever again for anything. We have tried to find it that maybe its an isolated experience, but its poor customer service every time...from purchasing to the service department.....Very Disappointed 😞 what happened to the days of when communication between the customer and the vendor was priority.

I was browsing craigslist and seen Andy Mohr had listed a 1992 Cadillac so I went to their website for more info and I liked the price and could see the car was in great shape but I live 45 miles away and was on call on my only day off so I was unable to test drive it and spoke with Logan and learned I could buy it without actually going to the dealership and they even delivered it to me at home with a full tank of gas.

Chris Bailey was excellent to work with and I will definitely be buying my next car at Andy Mohr.

My Experience with this place Saturday, 08/14/21 was awesome. The Salesman Steven was great with listening to my needs regarding a bad trade from previously great vehicle to bad trade in an attempt to downside due to pandemic and I feel Andy Mohr helped put me back where I was!!!!Thanks Andy Mohr

We had a great experience buying our new truck at Andy Mohr. Staff was great. Our salesman, Chris Bailey, was awesome. He was super kind, not pushy, and made the process easy and enjoyable. Will definitely use him again when we purchase our next vehicle.

Just bought a bronco at Andy Mohr! Kyle Hensley made this so easy, explained all bells and whistles and I didn’t feel pressured at anytime. It was like talking to a neighbor over the fence! I’d definitely recommend Kyle to my family & friends if they are in the market for a new or used car! Tell Kyle I sent you!!

Doug was fantastic when helping me find a vehicle. Very personable and honest about what I was getting and I love the new Focus. Drives well and gets about 39-40 mpg.

I went in to get 4 new tires and an oil change. Asked to make sure my fluids were topped off. Returned after they called and told me the truck was complete. Checked the fluid, was not topped off. My spare tire was in the bed of the truck, not under in the spare location. The sensors in the tires were not calibrated so the warning light was on the dash. Was told if I get more work done, they would give me a discount for the quality I received for this visit.

Our guide to new cars was Jordan Reed. He put us at ease with his manner and impressed us with his knowledge and the information he shared. We havent bought a new car in years, and things have changed enough that the amenities the newer cars and trucks possess can be confusing to an older generation. We are grateful to have someone like Jordan to patiently explain the vehicles systems. We were interested in a truck and found a great one. We took it home overnight and decided it was a little much for us. We took it back and Jordan patiently, yet enthusiastically helped us find a SUV that fit, yet exceeded our needs. He deserves the commission and more! Thank you for making a difficult decision easier with such wonderful guidance. Gratefully, Jeanne and Lloyd Murray

I love this place I drive right in and check in and everyone is so nice and my grandkids love the waiting room they had drinks and watched animal planet and we were done quick even for a Saturday morning and we were on our way.], this place is the best

It took 3 weeks to get my car back, was a little longer than I expected but when I got it back it was completely repaired to my expectations! I was also very pleased with the fact that they cleaned my car inside and out ( windows and all ) Over all I was very happy with the work that was done!!!

My alternator went out. At least that was all the signs. I had purchased extended warranty so was under warranty. I went ahead and scheduled appointment for service, and told them that my alternator went out. . I had bought a brand new battery 2 days before appointment before taking in, to make sure it was not battery, And to make sure it would drive me there. All went good.The following day I received a call from FORD service that my battery was bad and would have to be replaced. I explained that it was not the battery. After several times asking if they could check it again, they said they would give me test strip showing it was bad. They said they tested it and it is bad. To save time, I said I would would go ahead and pay for new battery. But I wanted the battery they take out. They told me they would leave for me.That next day service called me and told me alternator was bad. They replaced it and had done the next day or 2. I went and picked up. I did have to still buy their battery, and they had given me my other new battery. Got home, and the following day, we noticed the back seat had tally scratches all over the back of the seat. I did not call them because I know that the answer would be they would not do that. And nothing could be done. I dont have any smaller kids that would do this. But neither can I prove who done it. I had purchased vehicle from The same Ford dealership that serviced. Everything else went well. My new bad battery has checked out good,by the way.

The folks at Andy Mohr were very patient with my wife and I as we test-drive multiple vehicles over the course of most of the day.Chase, our sales rep, stuck with us for hours until we made up our minds. Our finance manager Keri kept the process stream-lined and simple.At no point did anyone make us feel rushed or pressured, and it was possibly the most relaxed auto purchase Ive ever made.

Great experience. Found the truck I was looking for. Staff was very friendly. Chris Bailey was our sales person. He was patient and helpful.

Mark Mayer and the financing crew made this experience quick and extremely easy. Will be going back when it’s time to purchase another vehicle.

Sherman was very Helpful while showing us our SUV. He answered our questions and he is down to earth. The process of buying our new SUV was very professional and straightforward. Good customer service from start to finish.