user
NAPA Auto Parts - Pittsfield Auto Supply Inc
440 Merrill Rd, Pittsfield, MA 01201, United States
Appearance
NAPA Auto Parts - Pittsfield Auto Supply Inc

Comments
Sp
Review №1

Friendly, helpful staff. They had my hard-to-find part in stock too!

Jo
Review №2

Everyone was friendly and super helpful!

Jo
Review №3

Good deals on parts and 94 octane and 110

Al
Review №4

Awesome service

Ke
Review №5

Had what I needed and got it for $20 off for internet order. Good thing I got it when I did, bad bulb, got pulled over on the way home. Just got warning because I had the part. Awesome.

Wi
Review №6

Associate did not understand part I was looking for (complete strut for 09 Subaru Outback) other employees were not helpful. Instead of helping other employee (store was empty) they sat in chairs and continued their personal conversations. Manager was rude and unfriendly. Adopting a rude and condescending attitude when I showed him a picture of the part I was looking for. Rolling his eyes says “we know what it is you don’t have to show us” - clearly you don’t. Manager went and looked up other random parts for people who weren’t in store and ignored situation. Only came here because I called ahead and part was in stock. Left after wasting 20 minutes without the part. Poor service all around.

Jo
Review №7

Knowledgeable staff and good quality products If it’s not in stock they’ll get it for you. Delivers to dozens of area businesses.

Ri
Review №8

After 30 years being a customer I couldnt believe the way they treated my father. He is a loyal customer. Just because your staff is un you dont take that out on the customer. Then your confronted with a issue and he calls you out your rude? All the staff at once was rude. Shame on you.

Re
Review №9

Such a nice clean organized auto parts store. The prices were actually better than other competitors and they had my part in stock.

Kr
Review №10

Always go here when looking for car parts ect the staff is very helpful

St
Review №11

Parts are usually in stock, service is always great. Never had to wait for a part more than overnight

Ri
Review №12

Helpful staff and better parts then most auto parts stores

Ra
Review №13

The staff there is very knowledgeable and helpful.

Me
Review №14

Most associates are friendly and know there stuff

Jo
Review №15

Good parts and knowledgeable staff

Je
Review №16

Had what I needed for a 1923 REO

Al
Review №17

Had what i needed.

TR
Review №18

Good people

Information
7 Photos
18 Comments
4.3 Rating
  • Address:440 Merrill Rd, Pittsfield, MA 01201, United States
  • Site:https://napaonline.com/en/ma/pittsfield/store/21679?cid=pl_yext_jobber_PittsfieldAutoSupplyInc_21679
  • Phone:+1 413-445-5628
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations