Love it they do their hardest to try to get you what you need they usually have it if you dont they dont they can get it for you in a day or two

The best price on a battery for my Harley.

They are awesome. They know what they are doing i appreciate.

Helpful staff. Clean store and they lent me their tools leading to my truck being fixed

Dave was great! Friendly, helpful. I was in and out in 5 minutes with new wiper blades on my car. Would recommend 100%

Needed to have my battery and alternator checked. Quick and appreciated. Its a great place!

I like this place because I hate getting home to find out I was sold the wrong part, again.

It has all your Auto needs

The gentleman that waited on me was very knowledgeable and even offered to put my windshield wipers on for me.

Staff always helpful and pleasant.

Customer service reminded me of the DMV. Feel as if I had a question it would have been answered to there best ability. Just have to wait for them to finish their cigarette first.

Good friendly help

Terrible customer service

Parts here are better quality than auto zone. Prices are about the same... And the staff is knowledgeable. This is the best auto parts store in a town full of them.

Very helpful people

They have gotten better

I came in not sure if I needed a new battery and the rep came right out with a tester. Not only did I get good information about what happened when our battery died the night before, I was told the model specific details about how and why this happens, general battery life expected and was not pushed into an unnecessary sale. It was all done with a great sense of humor, personable service and I was even pointed to another rep for recommendations on rv sales and resources. They went above and beyond, and instilled confidence they would only recommend what I needed, nothing more.

Great service .... knowledgeable people like Phil makes it easy to get what you need quickly and right the first time. Usually always have what you need in stock.

Very good customer service :)

Great service and always helpful with respectful service. I love the fact they offer a military discount too.

So far fast&friendly SERVICE!!!

Staff is so helpful... havent been in the new store.. but the old location was not bad... Happy they moved tho

I find that one Dave is working everything goes well

Informative staff, good selection

Great prices on aftermarket auto parts. Good store for DIYers

Always willing to help

Very helpful staff, especially Mr. Dave and Mr. Phil. Great job explaining what I needed and what it is used for

The guys here are very helpful, they know what theyre talking about and if you need help replacing an easy part like a light bulb, theyre always fast to help you out.

This particular store is the worse parts store in the area staff i very unhelpful wouldn’t recommend

They definitely try to take advantage of women, assuming they know nothing about parts/services

They normally have what you need but the attitudes of every employee is one that makes you feel like you are doing them a huge disservice by coming in and bothering them to ask for anything at all. Even if you order online they still seem to be annoyed that you are coming in asking for anything. This is a rament issue i have personally found at every Advance Auto i have been too. This one is not the worst one but as a paying customer no one should be treated this way when they go in to do business. Frankly if these types of attitudes continue I would personally suggest going somewere that treats paying customers better such as NAPA even if it means travel in ng a bit further.

Great place if you need parts fast or you need parts ordered

Good selection of auto parts and supplies decent prices

Great selection of everything youll need for maintaining your vehicle.

Got wipers installed here.

This guy Phil is a miserable man. Otherwise great store, just dont see PHILLIP

Great service, they have just about everything you need and if they dont they are happy to order it for you.

I get the same guy every time and he has the worst attitude, makes every experience awful and Im out 200$ because of incompetence. If you have any issue avoid this one at all costs

Nice place, I do buy all my vehicles parts there... Nice employees

Chain autoparts store with almost everything you will ever need to work on your vehicle or perform routine maintenance. Staff are always engaging and helpful.

They more often than not have what you need. You dont have to here we need to order that. I hate that.

Wait in line forever!! Once they hear phone rings then you will end up wait in line. Not great place to buy parts. No thanks!!

Excellent service, very professional, helpful and knowledgeable staff.

Always have what I need and a bunch of stuff that I want too

They have always been very very helpful and less expensive than the competition

Professional and helpful.

Very professional and helpful!

Great place friendly staff

These guys are hands down the best in town

Friendly staff, wait times can be an issue. Great overall service.

A/c is like new

Very rude sat on the phone while I was waiting a good 20 minutes but as soon as someone white came in they helped him right away

This is the only auto parts store in Pittsfield that has actual mechanics that know what theyre talking about.

Great the employees are polite and helpful

They were friendly but gave me the wrong parts

Had a part in stock when others didnt, but stores show age and need a makeover

Walk by this place a lot

The one on North st dont treat people very well

Customer service was terrible, no install on the battery I bought,

Allways take too long to get what you need.

Well stocked

Excellent service and assistance

Solid, knowledgeable staff.

Very helpful.

Always go above and beyond.

Like good play

Friendly service

Not to knowledgeable staff

Always very helpful

They have many of the parts you need

Great parts

Just plan on a second trip.

Excellent staff

Good service

Always helpful

Never have what you need

Too expensive

Awesome

Can

They value the state of your battery