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Auto Safety House
2630 W Buckeye Rd, Phoenix, AZ 85009, United States
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Auto Safety House
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Jo
Review №1

Loved this place if you like to work on trailer and stuff. Got equalizer for a trailer I did repairs on great prices also

Ri
Review №2

Always a top notch company very knowledgeable people and decent pricing.

Ju
Review №3

Masks are a requirement, they have plastic barriers on the counter. Its not marked off for 6 distance but everybody was distancing themselves. The fellas that worked the parts counter were super helpful. First Benny who is using crutches, found the part I was looking for. Then said take it out to your truck and make sure this is what you want. When I returned he was busy, so Ricardo helped me. I wanted another part and wasnt sure if it would work. So Ricardo went out to the truck and checked for me. The part with a little modification will work perfectly. Why cant you find customer service like this any more? Both of these guys were super!! Any other parts house should be embarrassed. They have my business and I will refer everyone that needs parts to go there!

De
Review №4

Very professional staff. Worked with us to get our horse trailer Street ready. Second location in the Holbrook area.

Ro
Review №5

Good prices staff very helpful and knowledgeable

Ta
Review №6

This place is great! We have a little hitch trailer but they do everything from large trailers to school busses. Only know this because of what we saw when we visited.We started off by calling them and they were super helpful on the phone. We described what was going on, they asked all the right questions and said “yup we have that and can get it done in 24 hours”.We take our trailer down their. They were super helpful and got the job done in less then 24 hours. We dropped it off on Wednesday around 1130am and had a voicemail on Thursday when we woke up.That’s another thing, they are open SUPER early.Allowed us to get our trailer fixed so we could do our wedding event this Friday. Wouldn’t go with any other company and prices are extremely fair.

De
Review №7

Dropped off our motorhome early and Mark was very professional and told us where to put the coach. Hopefully they will find problem quickly and fix the problem.

Ti
Review №8

Very good customer service. They were very very very helpful with my trailer brake issues

YB
Review №9

Ricardo was amazing! They had exactly what I needed. The new guy working in the will call have my pointers on how to install my parts, didnt get his name but he had greyish blue eyes!

Ma
Review №10

Thank you ASH from One Big Party Bus. I really appreciate your honesty on my AC unit. I cant thank you enough for quick and cost effective turn around allowing me to keep the bus going. I will never go anywhere else and will continue to highly recommend your services to everyone I know.

Ro
Review №11

Great place to buy stuff for your trucks or trailers the other good part about this particular vendor is theyre open on Saturday mornings until I believe its one all types of different parts for trucks and trailers

Jo
Review №12

Very helpful very professional

Ry
Review №13

Made an appointment to have some work done on my boat trailer. When I showed up, I was greeted by Angel before 7am (open time). We discussed the repairs needed and made sure my trailer was ready for the holiday weekend. I got a call a few hours later and my trailer was ready. Everything was fixed and the repairman even fixed some lights that were out. Great work ASH, I will definitely come back if I need any other work done!

Ra
Review №14

They turned us away because they had no idea how to inspect nor repair an MCI bus which is similar to an old Greyhound. Youd think such a large place that offers service on diesel buses could handle it, but no. Also they had us bring the rig down with an appointment, only to turn us away and treat us badly while doing so.Save yourself time - we got lucky when we went North on 27th Ave to Vazquez. That team knew that bus model very well and was able to repair the issue within 24 hours and make some recommendations. Its been two years and the bus is still running great.

Br
Review №15

Thanks for having everything we always need and a good customer service

Cu
Review №16

Treated me great. Fast service. Great experience

Do
Review №17

Huge selection of trailer parts. Knowledgeable staff.

Ch
Review №18

Plenty of trailer parks in stock. Knowledgeable and helpful staff

Er
Review №19

Well, over many many years of going here, still great parts selection, a little bit pricey for some stuff but over all great place to get trailer & safety equipment. However the counter staff is always as unfriendly as always, and make you feel unwanted in the store. Once you get past the fact its not personal and you get some thick skin your off and running with your correct part selection to complete the repairs.

Se
Review №20

Closed due to power outage

Pa
Review №21

Discovered a broken spring on the rear axle of my toy hauler while traveling from Texas to California.Was given ASH’s name as a business in the Holbrook area that might be able to help by Good Sam Roadside Assistance.Absolutely my lucky day.Called them and was told that they would get me in to look at it as soon as I could get it there.Limped it in about 20 miles.Not only did they look at it immediately they had the replacement in stock.One of the most courteous, knowledgeable, and professional group of people I’ve ever had the pleasure of doing business with.Had me in and out in a couple hours,Unbelievable!Can not praise these folks enough!To top it off the bill was less than expected.Great business, great people.

Da
Review №22

Great place and people! Always busy!

Ja
Review №23

Awesome place!! Super friendly and knowledgeable staff! These guys went above and beyond to make sure we left with the correct part we needed for our trailer. Keep it up and thank you!!!

Ru
Review №24

Odd process. Too much time to get what we needed.

Ro
Review №25

Great service and knowledgeable staff.

Ad
Review №26

All your comercial truck needs

Lu
Review №27

This place has everything you need the only problem I have is the workers look like youre too busy on the computer looking up stuff in the internet or on their phones and youre standing around and no one jumps to help you its like were on their time we definitely can use more customer service but still they have everything you need its an awesome maybe more courteous and customer service people 1/6/2020 Thanks for reaching out to me I know you can do better because you have in the past I love this place its like a candy store for adults I know exactly what they need Im loyal customer no you have not lost my business

Ur
Review №28

Best service in the city!

Ge
Review №29

Great service

Ja
Review №30

They worked on and fixed up our little old bus and did a great job!

Sa
Review №31

Great service and parts for trailer, . Customer service is very good

Sh
Review №32

Super nice and very helpful!!!

To
Review №33

Theyve been my goto for the 20 years Ive done rv parts. Extremely knowledgeable staff and always able to locate what i need. Theyre delivery service is on point and every time i call i feel like Im a valued customer. They seem to have the knowledge that need to find what Im looking for.

Ma
Review №34

Working here new coolers

Br
Review №35

Excellent place for trailer parts

Me
Review №36

When you need your commercial van interior shelving done this is the place to go. they did my locksmith work van five years ago never had an issue their work is supreme.Recently I was in a accident so I had to get a new van done they did an amazing job installing the shelving drawers and workbench on my new van!

BB
Review №37

Fairly good service. Lots of items. Some are a bit pricey and can be purchased at a lower cost elsewhere. Recommended.

Ma
Review №38

Been doing business there a long time. Needed a good used activity bus. Had just what we needed!

Ci
Review №39

We have a custom fifth wheel trailer that was chewing up tires at an alarming rate. Travis and Phil dug deep into their extensive experience and knowledge, diagnosed the problem, called on the manufacturer for further information and helped us with a solution. They spent several hours yet only charged us for ONE hour diagnostic! It became VERY clear to us that these guys are committed to customer service at the highest level and fixing complex axle issues is no problem for them. Very informative and communication was excellent. Hard to find that kind of service ANYWHERE in this country let alone in the RV industry. When Dexter Axles can get a set of replacements sent out, there is no question who will be installing them!

Se
Review №40

MARK was A+ helped me out with an air system on a bus, 100% awesome guy very knowledgeable and a good asset to the AUTO SAFTEY HOUSE TEAM., thanks again mark !

Mo
Review №41

Wonderful staff, highly knowledgeable staff. Michael Youngs went back to work there after a girl hit him on his motorcycle in late November. They were amazing. Michael learned how to walk and talk again after 3 months. They let him go back to work customizing all sorts of work trucks, buses, these guys, make your dream work truck etc a reality. One of a kind service, one of a kind parts. Call them today! 😉

Se
Review №42

These guys have what you need for your work truck.

M
Review №43

Repair shop for commercial and bus, try them as they know their stuff and reasonable IMO

Ke
Review №44

Good place to get trailer parts.

Ma
Review №45

Javier was great went above and beyond to help me out

Ma
Review №46

You better know make model and serial number if you plan on getting something specific

Wi
Review №47

Great place. not the easiest to get to from glendale but it isnt the worst. anything you need for your rrailer is there I guarantee you will find something!

Ga
Review №48

Drove up from Casa Grande to get some West Coast style mirrors, absolutely zero help from the counter. They just pointed to a row and said thats all the mirrors we have, the mirrors available on the end end cap was dismal. First and last trip here.

Pa
Review №49

Helping

Br
Review №50

Worst Service Ever !-DO NOT USE THIS COMPANY AVOID !-DO NOT USE THIS COMPANY AVOID !-DO NOT USE THIS COMPANY AVOID !-DO NOT USE THIS COMPANY AVOID !YOU WILL REGRET IT ! Your phone calls will never be returned no one has a clue whats going on here. AVOID AVOID AVOID AVOID AVOID

Tr
Review №51

I called and was transferred 4 different times and then I waited on hold for over 20 minutes. I finally went to the store and when I did I waited another 30 minutes before anyone helped me. When the salesperson finally did, he was annoyed that I was even there. He took my information and never called me back. I am not surprised. Dont waste your time going here. They cant be bothered to help you even if you are going to spend $2300 on a lift gate

Lo
Review №52

They did a fantastic job redoing the interior of my van. When it was all done and I went to pick it up even though they were closed I wanted my inverter turned a different way, they reinstalled it how I wanted and they were happy to do so.... they also reinstalled a few shelves that I wasnt replacing, my van doesnt rattle anymore I keep looking back to make sure I still have all my equipment I thought there was something wrong with my phone because I couldnt hear anything but now I realize it was just my van making all that noise lol. Thanks guys I will be using auto safety house for all my cargo van shelving needs!

Me
Review №53

This place has everything you need to fix, maintain or build a trailer. Service is great, people are knowledgeable. They sell to the public and to businesses. Highly recommend!

co
Review №54

Service was Great, got exactly what we needed to fix our trailer. Now we are back in Service. If you want great service and parts, please come here

Jo
Review №55

Very helpful staff! Dolph is the man when it comes to helping you get the right parts for you truck.

Er
Review №56

Ordered a rack based on the salesman recommendations. Install guide said it fit but evidently the new design doesnt work. Efrain brought out their installer and he showed me how I could modify the rack to fit and made things right. Kargo master gets a 3 star but Efrain has 5 star customer service.

Wi
Review №57

Good people that work there

Mo
Review №58

This is a really good resource for specialty items that you might need for a truch or trailer. Good staff as well.

Br
Review №59

Here I purchase my trailer wheels at a affordable price. Customer service is great here as well. I Will do more business in the future! -Woodys Tire Center Inc

He
Review №60

Great place, great people. Large selection of in stock parts that no one in the valley has.

Ed
Review №61

Good place for trailer parts in town, reasonable prices, fast service, nice staff, I had good experience

To
Review №62

I called here needing service done. I got transferred through 3 people and then the supposed dept to help me didnt pick up 3 times in a row. They took my name and number to call me back, I never received that call. Needless to say, if you dont have time to return a phone call, I cant imagine the service is very fast. I found someone else to do the work.

Fr
Review №63

Always have what I need and Javier at counter exceeds customer service thank you for staying open even thru this pandemic!!!!!!!!.........................................................................................................................................

Te
Review №64

First time customer, walked around never asked if I needed any help, customer service parts center reps were Non friendly nor courteous when approached and when asked for parts. Very short when asking them questions it seemed like we were bothering them with our questions when looking for parts. I’m not sure I’d go back!!!

Go
Review №65

Good place, great service.

Ge
Review №66

Awesome place everything for your truck needs

Ca
Review №67

We have had to replace both our axles on our Jayco trailer. A search on the internet revealed that this business was an axle distributor as well as an excellent mechanical shop. Both visits have been successful. One day for replacement and bearings checked. This time they also replaced one set of worn brakes. The yard is large, busy and well kept. Our technician worked overtime so we could get our home back. We appreciated the service we received and reccomend this business .

eq
Review №68

Very Knowledgeable, courteous and friendly. Service was quick and they explained all the details of what I needed and made sure I was happy with the results. Thank u Auo Safety House!

Wi
Review №69

Good stock of parts and equipment. Prices are better than the trailer places in town.

Da
Review №70

Very good place to shop know their products was in and out in a few probably 20 minutes have to wait in a lot of lines very nice place to shop

Do
Review №71

Great place for all your Commercial truck needs, great service too.

KC
Review №72

Great supplies for anyone who uses trailers

Ke
Review №73

Great people

Jo
Review №74

Very, very slow service!

Ro
Review №75

Friendly and helpful people work here. Good place to visit when you need a part.

Wi
Review №76

Good!

Le
Review №77

Very knowledgeable staff and smooth transaction. Recommended...

Ro
Review №78

Great people I was treated like family they were very fast and did a great job in the shop and you cantcbeat the prices I highly recommend and will definitely be back

GL
Review №79

Costumer service bad, special two Hispanic, who don’t help much to people who don know much about about trailer or parts needed. I’m Hispanic. I asked them Spanish and they answer me in Spanish, but when I turn back start talking about me and another Hispanic about us between them laughing that we don know what we’re looking for.

Sc
Review №80

Very helpful very good people to deal with we were very happy

Jo
Review №81

They dont carry parts for old model trailers

Ke
Review №82

Great place, they always have what I need, Trailer related, great prices too. 5 stars ++++++++

ga
Review №83

Respectful staff, work quick and always on point with what we need.

Ro
Review №84

Best place to go to for most big rig stuff

su
Review №85

All the Auto Safety Parts you could need

PC
Review №86

Good place of auto safety parts

Ca
Review №87

In and out very quickly parking right by the parts door and close access to the freeway

BI
Review №88

Great selection but staff was less than happy to answer a question

Ro
Review №89

They allways have what we need. Good service.

Lu
Review №90

Great place I got everething need

Jo
Review №91

Easy to find and very helpful staff. Lots of inventory.

Ch
Review №92

Fantastic establishment, recommend anyone to get there parts they need here

Da
Review №93

Awesome place, fixed my lift gate problem fast.

co
Review №94

Great company, great products, great people. Midway Commercial looks forward to a long standing relationship with Auto Safety House!

Sh
Review №95

Cant say enough good stuff about Benny at the parts counter. Very helpful and full of knowledge on everything i needed for my trailer.

Ja
Review №96

Lots of trailer supplies, many customizable parts.

Jo
Review №97

I can not say one good thing about this facility. $1300.00 and my lift gate is a bad as it was when I brought it in. Maybe even worse. They transferred from one service representative to another, kept my vehicle for three weeks, and when asked to think outside the box a little, I was told there is nothing we go do.Horrible customer service.I would go anywhere else but here.This is the response I received after $1300.00 and a non functioning lift gate.If you have any further questions, please feel free to contact our Truck Equipment General Manager. Thank youWhat you should have said, here is your money back for not fixing your lift-gate, if you are a real Theimen dealer, you should call them and talk to them some more, they were quite puzzled why you stopped and did not repair the gate completely. Their engineers informed me this should work as advertised. I spoke, at length, to one of the designing engineers for this particular railgate.UPDATE,So it has been about 3 years, since this service, the railgate or liftgate has worked worse and worse. Luckily for me I was traveling through the Midwest recently. I contacted the actual manufacture. They scheduled a time for me to have the equipment checked out at their facility. Short story, they properly cleaned and tested the equipment. It was determined the pads needed to be replaced again. Instead of taking an extended amount of days, or time. With in hours, the pads were replaced, properly lubricated, and tested. The equipment now operates, and lifted easily, a load 400 pounds heavier than anything I lift. What a difference experience from the manufacture made.

Gr
Review №98

Always a great place to shop for trailer supplies and parts

Gr
Review №99

Good service good prices

Sa
Review №100

Lights for trailers and all kinds of safety equipment the even do installation and repair

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2630 W Buckeye Rd, Phoenix, AZ 85009, United States
  • Site:https://autosafetyhouse.com/pages/phoenix-az
  • Phone:+1 602-269-9721
Categories
  • Trailer supply store
  • Diesel engine dealer
  • Diesel engine repair service
  • RV repair shop
  • RV supply store
  • Trailer repair shop
  • Truck accessories store
  • Truck parts supplier
  • Truck repair shop
Working hours
  • Monday:6AM–5PM
  • Tuesday:6AM–5PM
  • Wednesday:6AM–5PM
  • Thursday:6AM–5PM
  • Friday:6AM–3PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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