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Foot Locker
1711 W Bethany Home Rd, Phoenix, AZ 85015, United States
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Foot Locker
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Lo
Review №1

OMG, my two boys were acting wild in the store, they’re little. However, we were waited on and helped out with the most patience and regard that I’ve ever seen. My kids didn’t even bother the guys working, they made sure my son got the best fitted and most comfy shoes, and perfect, since my son is going to the boxing gym now regularly. They also helped me pick out a pair of shoes for my hubby. Although I had to return them because he has a wider foot than the doe was, they still took great care of me when I returned, made sure I left happy. I even tried to tip them but they couldn’t accept. I RECOMMEND THIS STORE TO ANYONE LOOKING FOR NEW SHOES AND GREAT CUSTOMER SERVICE..........10 STARS IF I COULD

Da
Review №2

THE PERSON THAT WAS SUPPOSED TO HELP OUT SEEN ME WALKING IN. NO GREET NOTHING SO I CIRCLE HER AND ASK IS IT TO MUCH FOR CUSTOMER SERVICE. SHE HAD AN ATTITUDE. I WAS TRYING TO PURCHASE THE NIKE VAPORMAX IN ALL WHITE. SHES LIKE THEIR ISNT WHITE ONES. I REPLIED WHATS THAT IN ALL WHITE SHES LIKE YOU SAID . VAPORMAX THOSE ARE PLUS . I REPLIED I DIDNT KNOW THEY WERE PLUS BUT EVEN BETTER.I CHANGED MY MIND BECAUSE SHE SAID YOUR 8 1/2 SHOE IS THE DISPLAY ONE. SO I SAID IM GONNA PAY 250 FOR SOME BRAND NEW SHOES AND GET A DIRTY YELLOW SHOE. SHES LIKE YOU DONT HAVE TO AND I DIDNT. I BOUGHT THESE INSTEAD AND LEFT WITH A SMILE💯💯💯🤷‍♂️I WORE THESE TO WORK😄😄😄🙌

Mo
Review №3

I got a pair of Nikes there today that are fabulous. And not only are they so cool. The comfort level is bar none the best. Great selection too. Made my day

Mi
Review №4

Nice place didnt have what I was looking for

je
Review №5

Seemed to have more workers than actual shoes. Not variety of jordans. Store was clean and organized.

Ju
Review №6

They didnt even try to help me.. tried asking if they could order online for me but they brushed me aside and said it wont work and they said no other footlocker has the size I wanted - how.? When they didnt even check for me.. never going back to this footlocker again..

Ch
Review №7

Good place and shoes, but they dont have too many bigger sizes whenever I go.

do
Review №8

This foot locker is really terrible!!!I picked out 4 different pairs of shoes and they didnt have my 12 or 13 in any of them ... I wont go back to this store

Jo
Review №9

Alright on shoe stock limited options on air jordan ones since covid hit. Used to be very good

Ch
Review №10

Best service I have ever seen, I wish every store could be like this and Ive found a pair of shoes that are my favorite

Op
Review №11

Clean not crowded

Fl
Review №12

Good variety of shoes, but never have the size you want. Customer service is great.

Mi
Review №13

Really good selection but the prices are kinda high.

Ce
Review №14

Always buy something when I go visit this store

Ro
Review №15

Excellent but when you walk in there they act like you dont exist because you dont look like a somebodys going to go buy a pair of shoes that are kind of expensive you have to go grab somebody to say something just because I was in a wheelchair that doesnt mean that Im not going to buy something

Sk
Review №16

Need more stuff but decent enough to shop every now and then

Ro
Review №17

I ordered some Ultra Boost on sale, online. But, they fit a little too snug. Because of COVID, the north side stores have been closed. I came to the Christown location to exchange for a bigger size. The young woman that helped me was friendly, professional, & helpful. She even gave me $11 back, because they were on sale in the store. Ill be supporting this location moving forward simply because of the great customer service.

Ka
Review №18

Great selection awesome prices covid-19 friendly

Je
Review №19

My favorite place

Yo
Review №20

I ordered some shoes from here for my nephew. I never received a notice letting me know the shoes were at the store. Furthermore, the stores phone number is useless. It always says its busy. In went down to the store to pick up the shoes and the store associates took awhile to get them. They also bounced back and forth telling each other to help me. I felt like 2 of the associates didnt care about customer service.

Mi
Review №21

Not the biggest fan of this location. Good selection but staff seemed not interested in helping me. More interested in helping someone else who was just browsing. Went to famous footwear and bought shoes instead.

Va
Review №22

Went there 2 evenings ago looking for shoes. The 2 young salesmen that were there.....offered no help at all. No greeting....and very little clothes left in the store. This is usually my go to footlocker for years now..... Time for a change.

Ko
Review №23

Great Service. While we were there the store was very busy. The employees kept everything running like a well oiled machine.

Me
Review №24

Staff super helpful. Found a shoe I need and can afford. I will be back during the weekend to buy them. The shoe in picture is black. The picture for some reason came out looking gray.

El
Review №25

Employee very helpful in tracking down and ordering the Nike style of shoes I wanted. Thank you!

k
Review №26

No air force 1 Nike.

le
Review №27

Guy did an online order for me an my 4 kids even though it was super busy. Very nice workers

Br
Review №28

Tiny selection and nothing under $120

MA
Review №29

Worst footlocker location in AZ the cashier girl is absolutely disgrace to this place very rude and unprofessional. You lost a loyal customer.

Mi
Review №30

Good service, friendly.

el
Review №31

Love it the is good shoes

Be
Review №32

Treated like a thief they called the police on me to make sure I didnt steal

Sa
Review №33

Nice sales

Es
Review №34

Love it.

LD
Review №35

Small size foot locker usually with 2 youngsters offering basic help we got some Jordans in stock on the way in but forgetting to up sell the socks on the way out. Good to grab a fresh pair just nothing amazing.

St
Review №36

Its clean well light and well stocked had the shoe I wanted in stock.

De
Review №37

The manager was really nice, he was the ONLY one who came up and asked if I needed any help though. As far as I saw he was the only one helping anyone.

Ma
Review №38

I had a good experience, the staff is nice, and were able to find the shoes i was looking for.

Ch
Review №39

Helped me even tho it had been awhike gotta live footlocker

De
Review №40

It was OK. Not much choices for outdoor with wide feet.

Ab
Review №41

The people were very helpful even though it was busy. Wish they had a better selection but it what they had was ok.

Si
Review №42

Angel was super cool and assisted me in getting my daughters Jordans for her birthday, very helpful and fun the whole experience.

Al
Review №43

Outstanding customer service! Would definitely go back again and again and again. The manager is a good mentor to the his co workers.

fp
Review №44

I got my new shoes here fast service.

Ab
Review №45

I visit this store daily absalutaly love Phil and Angel. Thanks guys for always being so friendly and for doing your best to make sure i leave a satisfied and happy customer.....(the costco lady)

JO
Review №46

GOOD FOUND ME SOME NICE RED SHOE WEAR

il
Review №47

Purchased shoes over there a week later they were bad they were hurting my foot something happened inside the soles went back to take care of it it took another week before I was taken care of if its something wrong with the shoe you have to get same shoe you cant get different one I will never buy shoes again at the malls their return or exchange policy suck. Go to Kohls even Sams Club or Costco or Sears no questions asked

Gr
Review №48

Typical small footlocker...good selection but super friendly staff.

Ho
Review №49

Aweful aweful no shoes in stock just on the walls and have to ask staff for help at least the ones that arent racist. Was absolutely horrible

br
Review №50

Rude staff, Very rude. I kindly left the store with my family and we spent our $600 elsewhere.

Li
Review №51

Good quality of shoes

Ca
Review №52

Staff was friendly & knowledgeable however the register was super slow & wouldnt let me order shoes that they were out of. Bummer.

Un
Review №53

I read the story about foot locker and this is what i read United States, as well as subsequent purchases of regional storefront retailers Sporting Goods (purchased in 1997) and The Athletic Fitters (purchased in 1998). After 1997, Wal-Mart replaced Woolworth in the Dow Jones average. The Woolworth Corporation remained the parent company of Foot Locker, and in 1998 it changed its name to Venator Group, Inc. By the 1990s, Foot Locker was responsible for more than 70 percent of Kinney Shoe Corp. sales, while traditional shoe retailer Kinney was in decline. Venator announced the shuttering of the remaining Kinney Shoe and Footquarters stores on September 16, 1998.

Mo
Review №54

This location sucks man I still bus shoes here and was told a pair of the last pair of jordans id bought were fake and yet Im not sure besides though this place doesnt have many jordans and other shoes or hats

Ch
Review №55

All They have to do Is Answer the Phone Besides that In Store Service is Very helpful

Ly
Review №56

Manage to snag $10 vans!!!

Ed
Review №57

Good place nice kicks

Pa
Review №58

Its got feet and shoes to go on them. Nice selection.

An
Review №59

Good selection

Ja
Review №60

You can fine any kind of sizes of shoes

Ro
Review №61

Love shoe selection

Je
Review №62

There was a lot of people and not enough employees to help me. I wish it had a bigger selection of shoes. I didnt buy anything today but I will be back!

Er
Review №63

I like to brose there discount isles and look for deals which I find sometimes

Kr
Review №64

Clean, in-store shopping, selection was a bit reduced.

Do
Review №65

Foot Locker has a lot of different shoes. I have never purchased any from this store but it looks nice and clean inside.

Ja
Review №66

Always cool people and are attentive to customers.

Ja
Review №67

Have a wonderful experience. Angel was super friendly and helpful!!

Ma
Review №68

Good place to b

La
Review №69

The workers are very friendly and helpful

Ma
Review №70

Great choice of shoes 👟.

Ja
Review №71

Nice friendly staff very helpful

Bi
Review №72

When are the action do they sell any shoes in a size 17 the cells people just laughed and started making fun of my foot size and said no they dont have anything

Ad
Review №73

Very helpful lots to choose from

mo
Review №74

Hi im mohammed and i been trying apple for a job at the footlocker but i cant find the job application. if you please send me a link for it it would be great thanks

Lo
Review №75

Nice shoes. and clothing.

Tw
Review №76

Friendly and good customer service....

Jp
Review №77

Quick and easy help

Ār
Review №78

Couldnt get any help eventhough I was only customer in store

fr
Review №79

Its ok...but very upset they didnt have the new Adidas u path in my size . ...employee didnt offer me to order them ....so I went some where else

Ri
Review №80

Great customer service.

Ki
Review №81

Great place.

Lo
Review №82

Shoes.

La
Review №83

Love my jordans

Br
Review №84

Open and orderly flow.

Ja
Review №85

They had soccer cleats but not my size and need some by tomorrow 😡💔

TO
Review №86

Fast and friendly service

Da
Review №87

Great, great, great!!! Thank you!

Li
Review №88

Great place

As
Review №89

I had to give this place a one-star because I was followed around the store blatantly stared at the whole entire time I was there there were other people in the store besides myself and every step I took Cody took it with me and he would just stand there and stare at us with his arms crossed as if Im some type of common criminal thats coming in here to steal Ive never stolen anything in my life and I dont appreciate being treated as if I would steal from them so the store gets one star if I could give less I would never feel like Im going to be treated as a criminal and not as a customer wanting to purchase the products that are for sale in the store

Ad
Review №90

Nice selection

Be
Review №91

Had the right size was out in about 8 minutes

Er
Review №92

Well it is ok

El
Review №93

Nice store

Ti
Review №94

Its a shoe store

Ro
Review №95

Nice shoes

Ma
Review №96

Good place to be at

St
Review №97

I WALKED IN NEEDED HELP AND THE TWO EMPLOYEES WERE JUST STANDING THERE TALKING TO THEMSELVES SO RUDE I WALKED IN TO GET SOME SHOES FOR MY SISTER I ASKED IF THEY HAD THE SIZE THEY RAN OUT OVERALL THEY WERE RUDE NEVER COMING BACK HERE !

Ji
Review №98

No to helpful

Wi
Review №99

Good Shoes

Ta
Review №100

Over priced

Information
31 Photos
100 Comments
4.2 Rating
  • Address:1711 W Bethany Home Rd, Phoenix, AZ 85015, United States
  • Site:https://stores.footlocker.com/us/az/phoenix/1711-w-bethany-home-rd.html
  • Phone:+1 602-246-9931
Categories
  • Clothing store
  • Shoe store
  • Fashion accessories store
  • Sportswear store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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