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Pro Auto Sales 1
1305 E Van Buren St, Phoenix, AZ 85006, United States
Comments
Ra
Review №1

Very nice place to go to, very helpful & flexible & understandable people when buying cars . Fernando is a great sales man highly recommend to go .

Do
Review №2

This place is so awesome. Fernando was a wonderful person to work with. I have a past Repo from a year ago and a bankruptcy from two months ago and Fernando got me into a vehicle on a Saturday at 9pm, and stayed with me at the dealership until 11pm working everything out with me. Even let me take everything out of my old car and let me take the hubcaps that i had just bought for $300 and swap them onto my new ride. Got me into a car that I absolutely love and with low miles! Even worked with me on the down payment. Low monthly payments and not a bad interest rate for someone with poor credit like me! This place is awesome and I highly recommend it! Fernando is an awesome gentleman and will do everything he can to get you into a vehicle that you actually want, and will continue to help you after the sale not just stop answering after the sale like most salesmen, treated me like a human not a number! Great place to get a new to you car!

Da
Review №3

Hey, chuck is great, work with you on prices, need a car he can have you in and out in no time, this my second vehicle, alot better the second time around on getting in and out. Thanks

Ra
Review №4

Best place in town to get a car will work with you and help get u in a car.

Lo
Review №5

The cars may look nice but they will have problems within a month, I promise!! Wish I could give 0 stars.

Ma
Review №6

Love this place! Got a great deal on my car that no where else could have beat! And the people there are great! highly recommend going here

La
Review №7

Left windows down because of a bag of fish..other than that car was fine.

Ke
Review №8

You all are Awesome very helpful also made sure my Vehicle was road ready cant ask for nothing better then that thank you all for all your time Patience

Ju
Review №9

I went here to find a good reliable and affordable car, and my experience was amazing. I’ve had bad experiences in the past with vehicles and I explained this all to the dealer, I worked with Fernando who is very honest and straight to the point. He made sure he got me into a vehicle that would be nice, but also reliable and affordable for me. I’m a full time single mother I work, and I go to school I explained all this to Fernando and he made sure to help me, and assured I would drive off happy and I did. I was able to get a beautiful 2017 Nissan Sentra which I love, great mileage and no issues with the vehicle what so ever. Me and my son left very happy I couldn’t have asked to work with someone better, thanks so much Fernando!

Ja
Review №10

They are most definitely not open right now. I pull in with their open sign on and their Google hours open to get harassed by someone who lives there apparently when theyre closed and turned on a whole bunch of Car alarms... It was very discriminatory and not acceptable I will not be taking my business there and either should you!

Ni
Review №11

Best dealership I ever went to to get a car everyone in there is so friendly and nice and well help you out the best way they came bad credit it doesnt matter here we still going to have a beautiful car

Br
Review №12

I love this place. Fernando was amazing and very professional. He got me in a car in less than an hour and made sure I got a great deal on my insurance as well. Based off my credit etc I was skeptical that I would be left with a car that I did not like. But my guy Fernando made sure I was driving off the lot in a car I loved. I really recommend this place. Everyone is friendly and is willing to help you. Diego was awesome at getting anything fixed that I needed which was minor issues. Fernando you the GOAT ‼️Thanks guys keep up the great work.

Li
Review №13

This company helped me get into an amazing car and worked with me every step of the way within reason. Such wise and friendly people comfortable when talling to anyone there. The owner is such an amazing man witch I feel speaks for the quality of his company. He treats u like a human being not like a potential car owner. All in all this company heats a 5star rating from me for every need met or exceeded!! Thanks guys💕

Yo
Review №14

A great place to buy a car, new or used; they have great customer service, very friendly, and trust worthy, ask for Fernando he will give you a wonderful deal, thank you for the great deals and customer service you guys provide👏🚕🚗🚖🚘🚐💯

Yo
Review №15

Went here to purchase my first car, great car selection and found the car I was looking for. Havent had no problems with car at all since I got it. Fernando is great and understanding person he helped me out with everything. Over all this is a great place to shop for a car.

Kj
Review №16

Terrible!! Supposedly had a warranty to fix the things that was broke wit my car when I got it. Just to be told later that everything that I needed fixed isnt covered under the warranty. Wouldnt recommend this place nor any place on van Buren. They all shady.

De
Review №17

I am so thankful I found Pro Auto Sales 1. This was the best car buying experience Ive ever had. I found Pro Auto Sales 1 on offer up. I sent them a message and immediately got a response back. I live in North phoenix and didnt have a car to drive right over. I absolutely loved that I was able to do the application online and within minutes I was approved. They even took the time to help me find insurance that I could afford.PRO AUTO SALES 1 got me into a car that I thought would never be possible because I dont have excellent credit. But they worked with me and made it happen.I am now driving a beautiful 2017 Chevy cruze with low monthly payments and its all because PRO AUTO SALES 1 and the awesome people that work there.FERNANDO, DIEGO & CHUCK... thank you so much for EVERYTHING!!!v

Ke
Review №18

Worked with fernando. He did an amazing job at getting me into a car. I am happy. Extremely easy process. 2nd time buying a car with pro auto sales

se
Review №19

Frist day of opening I bought a car and i recommend this place!

Sm
Review №20

Today I drove off with actually a car I loved, I didnt think we were able to get a car because of our credit, my boyfriend and I went to many car lots and they all sound the same, guarantee they help but not at all, they just wanted our money and stick us with a car we dont even want. Pro Auto Sales is the best place Ive ever been to, its a family business, very good people with honesty and great service to their customers. I highly recommend this family business to everyone who has been having a hard time or just looking for a real good deals on vehicles. Thank you Pro Auto Sales for an amazing experience purchasing my very own car.

Ja
Review №21

I was in a bad situation, I had just lost my car and needed a reliable vehicle for my family. They hooked me up with a great car for a great price and have been easy to work with the entire time. Theyre honest about every part of the process and work with you to make sure everything goes as smoothly as possible. If i could give them more than 5 stars I would.

Fa
Review №22

I would recommend them just because theyre honest and trustworthy! Cant beat THAT! I was leery at first cause Ive been played before but I gave my story to Fernando and he said my son will take care of you. I am no longer walking or waking up 3 hrs early to catch the bus. So very GRATEFUL to this family for their understanding and support💚

Ja
Review №23

They were nice and i got a car same day

La
Review №24

Reasonable people. Good customer service. Great variety of vehicles with great mileage.All around great place.Helped me out even with bad credit and a repo.

Ta
Review №25

Frendo was the best. He helped me get into my first car. A lot of places turned me down but he got me in a new ride. I highly recommend him!!

Sh
Review №26

I can’t thank Fernando enough ! He is awesome ! The process was easy and quick. No demanding sales person like other car dealerships, no hassle just easy sailing.I’m driving my dream car! The staff was super friendly and understanding of my budget. All the cars on the lot was in great shape ! I definitely would recommend Pro Auto Sales 1 to anyone who is looking for a used vehicle that’s in great shape and also in your budget ! You won’t be disappointed!Thank you again !

Ke
Review №27

By far the best place to buy a used vehicle, staff is friendly and treats you like family. I highly recommend anyone to purchase their next vehicle from Pro Auto, thank you guys for everything.

Le
Review №28

Excellent business and the best in phx!.

Lo
Review №29

Fernando is a good man, very friendly and understanding.I was in need of a car so bad and was so worried about getting to work and taking my kids around, my credit is not good but he told me that he can make it happen and he did! I was able to get a nice car for me and my family. I also want to thank his sister for helping me out. May God bless this company. Thank you!!!

Ma
Review №30

I waited for my loan to fund before I posted. Like many, I let a car go back so funding a new loan would be a challenge.Everything started well. I was actually impressed that they seemed to want to help me. My fault in this deal was I though the loan had funded and changed jobs (with better opportunities and closer to home) Ill take my part in that. The problem I had is lying. Mr. Mike doesnt want to let you look at the paperwork. You see he redid the paperwork and and the price changed. I haabe the paperwork to prove that. They charged me an extra 200 telling me it was the bank instead of just coming out and saying it was a rental fee. I could have went for that. It would have been fair. Any time I asked a question Mr. Fernando said we can just forget the deal Im not making money. He had me over a barrel because I had already put over 500 in the car to change fluids, oil and filters. They promised to fix the few items that was wrong. They didnt. The sensors were never touched. I know this because Im a little more educated than they think I am. Just enough to know to mark the sensors. And since the sensor codes never cleared, it proves my point. But I needed a car to work. It is what it is.Unfortunately for them they lost any future sales for me and my family. It wont close their doors. Im fair with my reviews. I got the service and treatment I expected for having a repo on my credit.

D
Review №31

Best dealership in the city they provide great customer service and they do everything they can to get u a car

Sh
Review №32

My experience at Pro auto sales was amazing I walked in there with the amount that I could work with work walked out with the best car everything works well and he was very professional and even gave me life advice on investments I would recommend any and everybody to shop at Pro auto sales to buy their next car or even Finance the next car

Br
Review №33

Nice inventory of vehicles. They did try very hard to work with me based on my credit. Very friendly and patient. I gave them 4 stars only because I did not drive any vehicles or qualify for the vehicle I wanted but their selection looked good. I was able to purchase similar vehicle elsewhere.

Ju
Review №34

Fernando Is a really awesome person got us the car we wanted process was easy &fast I highly recommend this place if anyone looking to get a car :)

Me
Review №35

I would recommend anyone whos interested in financing a car to go to Pro Auto Sales located in East Phoenix on 13th St and Van Buren. I was starting a job and did not have a car to commute to work and I was recommended by a friend of friend to come here and ended up financing a Nissan Sentra Sv 2017 a day before my new job assignment started. They are understanding and negotiable. Pro Auto Sales will provide a new customer a chance to drive.

An
Review №36

URGENT:This car lot is a scam, cars come with issues. Fernando tricked me into coming up to the car lot due to a one missed payment and repossess the car, sold the car while it was still registered to me and reported it stolen in order to write the car off for tax. Fernando over on me by having me put a 2500 payment down and altogether put 4000 in the car. Ignored my phone calls when I attempted to call so I could pick up my vehicle. My friend Trena recently went to finance with Fernando after I told her not to he took $2000 in a down payment and when the bank decided not to finance the car he took the car and gave her $800 back. The company is fraudulent and has changed its name twice. Legal actions are in the process.

Ad
Review №37

I became an owner of my first car here and everyone has been super friendly and worked with me! I would recommend getting a car here! Fernando and Diego were such a big help in any questions or concerns.

Da
Review №38

My husband and I got our first car there, Ford Focus . The car is amazing and reliable. Everyone there is extremely helpful and attentive! I would recommend them to anyone who is trying to get a car for the first time

Ma
Review №39

First time ever getting a car thru a dealership and the experience was AMAZING!! A Huge THANK YOU to Fernando!! He was the best he did what ever it took to help us get a car !! They are very flexible Will most definitely recommend everyone to this place

Sc
Review №40

First time ever going to a car dealership that didn’t want to sell a car. I called, text & was told they would call back with a customer.Never did they return the call. Regardless that’s unprofessional. I even stopped by the dealership no one even bothered to notice me.To be honest after looking at their dealership, cars kinda glad they didn’t call me back.I stopped by Buenos car dealership next door. Chewy the sales rep there was awesome & sold me a car. Go to Beunos ask for Chewy!!

fe
Review №41

Thank u so muchPro auto sales help me to get my new car low paymentOnly $500 to drive offI definitely recommend pro auto salesI wish I can give more stars

Is
Review №42

I went to plenty of dealerships getting let down and not approved but when I came to this one they were really helpful and friendly, they gave me a lot of different options of vehicles and I am thankful for them. Everyone there is amazing! I love my new car.

Ma
Review №43

I gave them 5 stars due to how fast and easy the process was. Fernando and Chuck explained the process well. I was able to come out the lot with a great car! I would highly reccomend Pro Auto Sales!

Me
Review №44

Great place to get a car very affordable and Fernando help me out a lot and got me the car that I wanted highly recommend you to go there to get a car

Sa
Review №45

Excellent customer service! I love my car. Thank you Pro Auto Sales for all your patience and giving me the best deal for my first big purchase. Highly recommend.

Go
Review №46

Great place to buy a car from no hidden charges or anything and very easy process for approval i was in and out with my new car in less then 1 hour thank you Diego for your help I’m so happy

Ty
Review №47

Great place to go to for a first car! They treated me great go get a car at pro auto sales I promise you won’t be disappointed!

Zo
Review №48

This place is awesome. Helped me get a new car for my family and treated us like we were theirs. I highly recommend this place. You guys are the beat.

Ca
Review №49

Theyre the nicest car peoples I have met they do you ride they talk to you make you understand whats going on I will tell anybody about Pro Auto Sales they really work with you and give you the car that you want theyre just outgoing people and I love them thank you God for everything you have done for me and my family and Im coming back

An
Review №50

Very helpful and respectful. If you need a car I would really recommend this place. They will help you out a lot. They understanding

Fr
Review №51

My experience was awesome Fernando really help me out and took care of me I really appreciate pro auto sales for all that they do

Ce
Review №52

This is a good place to buy a car and GOOD SERVICE. The employee are very good and give you good SERVICE and very friendly. Go in and drive out with no problem !!!

Na
Review №53

I just got my first car here there were quick and had no problem ... thanks Guys definitely will refer you guys !

Qs
Review №54

Great customer service! Had me in a Great car by the end of my time with them. Fantastic guys who help. I would recommend you go with Robert he is great at what he does and will help you out.

Al
Review №55

I bought a used Scion FRS and I could not be happier with the car and customer service they provided. They made the whole process extremely easy and stress free. I will definitely be recommending Pro Auto Sales to my friends and family!

No
Review №56

I recommend this dealership they have the best employees the owner is really helpful he tries to help everyone out As much as he can

Za
Review №57

Couldn’t have asked for better. I couldn’t thank Fernando enough. Everyone there was great. The process was fast and easy. Drove off in a awesome car 😎

Pe
Review №58

Pretty good. They are really willing to help you regardless of your situation. Good service

Va
Review №59

Fernando and the staff were amazing and they helped me get into a great car. Im very thankful.

Mo
Review №60

Dont buy a car from any were else go here to pro auto sales 1 llc they look out for there customers they work with you on your down payment they make sure they take care of anything wrong wit the car fix what you need fixing with in that warranty rang. Hands down I give this place a 5 star for helping people get on the road to get to work and provide for your family with out taking the bus Thank you genital man and mis for all your dedication to getting me back on the road to provide for my family. God bless your family and happy holidays.Maurice M

wa
Review №61

They are very good people they work with everyone and help get you back behind the wheel... He got me my first car ever this guy is very kool

Mi
Review №62

The best deal and fast and efficient service the guys of pro auto sales have it, the tarate the best kind and willing to attend you I recommend them again and again no longer battles and dance pro auto sales satisfied you will surely be with them thanks pro auto sales

Ka
Review №63

Everyone is so understanding and so helpful. Helped me get my first car and I love it! Thank you Fernando and Diego!

Lo
Review №64

Needed a vehicle for everything asap Pro Auto sales helped me with great customer service great pymnt service everything I am happy with my vehicle

Ba
Review №65

Man look when I say I was blessed by picking this Car lot to get my car .....Best service, very understanding, The manager Even Gave me advice on life which sticks with me til this day ...I recommend you guys to at least stop by & check them out ..They the Real Deal ..Fact💯

Ch
Review №66

Prices not listed on the vehicles, staff was not welcoming. Acted as if I was bothering them when I asked the price of a vehicle.

Je
Review №67

Wrong car company ever. Fill and application out. They could not find it. Came down to look at cars. Had nothing but high mile cars and they were not even clean. They had 2 reasonable 2014-2016 car. Guy off no down payment if I take the car and fix the bumper. I left and sent my paperwork the next day. No one called me back. I call them back a fews days to see if the car was still there. Then they offered me the same car that has no bumper and said I have to pay 1200 and fix the bumper myself. Scam do not use this company. Very unprofessional. If you just need a bucket and have a little money. You can go get a lemon from them

Ve
Review №68

Horrible car lot scam artist transmission went out in a week would not help FEENANDO is a scam artist. Will never recommend to any sells lemons.

Ju
Review №69

🌟🌟🌟🌟🌟Amazing customer service. they did all they could spent the entire day with me while I got my papers ready for my trade-in And gave me an amazing deal on a beautiful car and I’m so grateful for the guys at pro auto sales and extremely recommend you go check them out 🔥👍🏽👌🏽

Wh
Review №70

I love these people Fernando and Deigo helped me every step of the way as well as explained everything in full detail. I highly recommend them they are willing to work with anyone

Jo
Review №71

Fernando is the head guy of pro auto and helped me trade my Ford Expedition for a 2011 Jeep Patriot a car I have been wanting for a while now and I am very happy with the results of owner nicer newer car

An
Review №72

I found these guys on offer up. They were patient with me while we were looking for a vehicle. Shout out to Robert for all the help he provided.

Cj
Review №73

I received excellent service today from this place! I recommended anyone to go here to get things done!I received excellent help with Diego and Fernando from this dealership

Ky
Review №74

Fernando was great help stayed late to help me find the car for me and to make sure we had everything I needed to drive off the lot in my new car.

Ma
Review №75

Wonderful people very helpful and friendly i drove away with a car I wanted and not jus something they could’ve jus put me in jus for the money 💰 you want great car go see them they in for the Customer satisfactions not jus the money you have thanks 🙏🏽 Fernando and your son Diego I appreciate everything you guys did today

Ke
Review №76

This was a great place to get a car. The staff was very friendly and professional. They were very understanding and able to work with me and as a result I was able to leave the lot with a great vehicle!

Te
Review №77

Everyone at pro auto sales have great customer service and do everything they can to get you in a car,, Fernando is the guy to talk to, he went above and beyond for me

Al
Review №78

Diego from pro was super cool and he put me in a car that’s reliable and and that classy!

Ne
Review №79

Love love love Deigo and his father, went in yesterday and got my vehicle in no time they helped me find a good insurance at a good rate and treated me like family. They are very kind hearted and genuinely want to help . thanks again guys . go here for any vehicle inquries

El
Review №80

So happy finally got a car! They work with you threw any situation just talk to them they are so helpful! Would recommend anyone they work with repos as well.

Ca
Review №81

Great customer service. Theyre pretty quick with the service. Ill recommend them to my family and friends

Wo
Review №82

I came here to get my car and I love it, very easy process, if theres any problems with your car they fix it right away no problem, the owner is cool to work with he was understanding and patient and gotten into the car I wanted!!! Im always getting complaints on my car!!

Ch
Review №83

AWESOME CUSTOMER SERVICE... Thorough, fast and efficient! Not only do they treat their clientele with the upmost respect but also as family!! Fernando, Christina and the team of Pro Auto Sales will not only assist you with accomidating your needs and wants, but will have you walking away with a great sence of relief!! YOU GUYS ROCK! THANK YOU!

Ju
Review №84

The process was quick and easy, very understanding. Highly recommend!!

KO
Review №85

If you need a car thats affordable and reliable you need to be at this place Pro Auto Sales the staff is understandable and very helpful and will work with you in any situation i love this plave and its staff i recommend this dealership to all friends and family you should check them...Im happy i did😍😍😍😍😍

Ch
Review №86

Awesome people Diego Fernando are the best family company very fast with getting you in and out and caring always there to help just ask and be 💯💕 I highly recommend them for heybwill do what they can.

Sa
Review №87

Great place. Very friendly customer service .Gives great options to work with your budget. Awesome overall experience:)

Si
Review №88

Just didnt have $3000 down

Cl
Review №89

Amazing place, they make my dreams come thru, lot of cars with low mileage, they help you no credit poor credit to find the best car for you.

An
Review №90

I had an amazing experience with pro auto sales it was so easy ! & the customer service was truly amazing & satisfaction i truly 100% recommend pro auto sales same day i was out with a vehicle of my dreams. Ask for Diego for Fernando 100% Will Get You A Vehicle In the same day!!!

Te
Review №91

I have no problems wt this company n they helped me in my best interest ..to me its high class prioraty ...good men with good deals

Ro
Review №92

Had an awesome time, everyone was very friendly, any issues I have are immediately addressed and taken care of, just very personable and easy to deal with, is definitely recommend to buy from them

sa
Review №93

Great customer service and friendly staff. Fernando was very helpful and helped us with our budget . I reccomed them

Br
Review №94

Great customer service very friendly staff, recommend this place if you’re looking for a good vehicle!👍

Ju
Review №95

The treat the costumer like a friend and they have good cars too.

sh
Review №96

Good people. Great service

Ki
Review №97

Great customer service, friendly and very helpful. They made sure I left happy smiling with an car.

Le
Review №98

They were great were very happy with our new vehicle they were helpful and gave us a good deal the truck is so nice thank you all for your help gabriel (I think that was his name )and Fernando and christina well refer people there if anyone asks where a great place to get a car is thanks again

do
Review №99

Deigo and all staff at pro auto sales are great!!!help you out with whatever you have and great place to car shop at .!! Go check them out asap.!!

An
Review №100

I was recently referred to proauto by a good friend of mine. He says that they were able to help him out w a vehicle that I should give em a try. So I decided to see if they were able to help me out as well. Sure enough the same day I was approved. Now I have a vehicle. . .😇They are really good people & they work w u on everything!👍 Thank you ProAuto. . .👊

Information
100 Comments
4.7 Rating
  • Address:1305 E Van Buren St, Phoenix, AZ 85006, United States
  • Site:http://proautosales1.com/
  • Phone:+1 602-258-4775
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:11AM–4PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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