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Courtesy Commercial & Fleet
4999 N 12th St, Phoenix, AZ 85014, United States
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Courtesy Commercial & Fleet
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Lu
Review №1

Nate is awesome!!!!! We are a small business, just getting started and he treated us like we were the biggest in town. He answered every phone call, every question, and figured out every problem we had! Ill recommend Courtesy and Nate to all my friends!!!!

In
Review №2

Jerry in the Fleet Department is just incredible. We just tell him what we need and he magically finds it for us. No muss, no fuss. But seriously...everyone at Courtesy is wonderful and they all do such a great job!!! Thanks for everything!!!

Da
Review №3

Havent utilized a dealership for my vehicles in many, many years. Am a retired master mechanic so have always done my own warranty and service work. My Uncle was the GM of this dealership when I was a child. Bought my first real car here when I was 16. Unfortunately only had it about 8 hours. Bought it day of senior prom. A brand new metallic blue Iroq Z. What a beautiful car. Went to prom, came out to leave with my girlfriend and heart was shattered. Car had been T-boned. Insurance totaled it out. I had 1st services and some general maintenance done on a new truck I recently bought. Great people, friendly service writers. Well knowledgeable technician that worked on my truck. Offered him a cash tip to buy his lunch with and he politely refused several times. I remember doing the same thing when people offered me, but it does make you feel good when they do. Truck had been hit week prior in home depot parking lot. Stopped at body shop to have writer estimate damage and give quote for straightening rear bumper and fixing scratch in right corner of bed. The guy took a look at pulled bumper straight and polished out the scratch to the point I was satisfied. Scratch still there but not noticeable except to me because I know its there. He did not charge me a thing. Offered his hand and said he hoped I had a wonderful experience at the shop. I will definitely be rescheduling all my next services and maintenance here again. Very comfortable lounge area with great coffee and snack bar available. Thumbs up guys. Keep up the great work.

Ja
Review №4

This team is great. Not only do they get the job done, they work hard for the customer and go the extra mile. It does not stop with the sale, the continues business management, finance assistance and service after the sale means they are invaluable in managing your fleet. I highly recommend the best fleet sales team in the state.

Ma
Review №5

Sales guys here have been with the Courtesy family for a very very looong time! Great service and experience make for an easy transaction. They are simply the best!

mi
Review №6

They are always busy here...but they always take care of the customer. Excellent staff. I send everyone to them when asked who do I use.

Ro
Review №7

Do not take your vehicle here unless you want to have to get forced back and asked to be charged for labor on anything that needs to be checked. This place is seriously garbage sorry but it is Im not new to Arizona either Ive lived her my whole life and you guys get no recommendation from me at all cant wait till they clean house and get some real service people in here.

tj
Review №8

Found me the best deal on a used car I could have expected. Highly recommend.

lk
Review №9

The best salesman Ive ever met. Monte Hoskins sold me exsatly what I needed and wanted without pressuring me. And now that I am growing my family, I will be going to him for my new car.

Ro
Review №10

Were very helpful and got me out of my old car with extremely high payment into a newer car with lower payments...

Ty
Review №11

Joe V.Thats it, just ask for him and you will always get something great at an unbeatable price.

Za
Review №12

Go see Sarah Campbell shell take good care of you and get you a great deal

St
Review №13

Very professional people to make your companys needs easy!

Da
Review №14

The parts dept was very helpful and answered all my questions..

DR
Review №15

Best service center give you updates text messages very prompt on service

Je
Review №16

Had a lil problem but they fixed it and im all happy now

Jo
Review №17

Tim always gives great service.

Ch
Review №18

They very busy, took longer it should have. Nice of them to wash vehicle.

Co
Review №19

I just purchased a truck from here and the service was excellent

Bo
Review №20

Great customer service, no high pressure sales.

Re
Review №21

We bought our Chevy Colorado from Courtesy Chevrolet in May and have taken the truck back twice for our free oil change and tire rotations. Cant beat it.

Jo
Review №22

They usually take quite a while and they forgot to wake my car last time I had my car serviced.

El
Review №23

The service I needed was way more expensive then I expected, but I havent had an issue with my vehicle since my visit, so.... i guess it was worth it!

Iv
Review №24

Brought my truck for service great customer service

Vi
Review №25

Rude staff and poor service. Ive been in a rental for about 98% of the last month because they keep returning my car to $ back once again

Ju
Review №26

Excellent service would recommend to everyone

Bo
Review №27

Quick quality service. Professional customer service

ra
Review №28

The worst customer service Ive ever had and Ive been to them multiple time. Its the same trash service every time. They are not courtesy by any means. I would not advise anyone to get serviced at this dealership or buy from them.

AN
Review №29

Dude how they stay n business I will never know

Ho
Review №30

Got my rv fixed there friendly people

Ri
Review №31

Pokegym and Pokestop

Ch
Review №32

I am highly disappointed with Courtesy Chev. I waited 10 hrs for my car to have a in cabin filter, and air filter changed, And a alignment.It was upsetting and I left reviews and complaints all which go unknowtised.From now on if its not pd for under my warranty I will be going elsewhere for service.Also they tried to jack up the price by 40$ more than I was quoted in Am when dropping off vehicle.

Ed
Review №33

I apparently left a review on the fleet side that belongs on the retail side.

Gl
Review №34

Great service TIm

La
Review №35

Best Customer Service in the Valley

Da
Review №36

Dont recall.

Da
Review №37

I purchased a SUV from here on a as is purchase. I guess I got what I paid for.

da
Review №38

Great

Je
Review №39

Over charge for new vehicle

as
Review №40

Nice dealership.

Ji
Review №41

I work here

La
Review №42

Very professional without the pressure.

Br
Review №43

Good place

Vi
Review №44

Fast service

Br
Review №45

Awesome staff!!!

Ro
Review №46

Long wait times.

Wi
Review №47

Not so good

Jo
Review №48

No pressure to buy

Ja
Review №49

Speak Spanish

Jo
Review №50

Take to long

2c
Review №51

Very good place I have bought in this store for 17 years

Information
62 Photos
51 Comments
4.1 Rating
  • Address:4999 N 12th St, Phoenix, AZ 85014, United States
  • Site:https://courtesyfleet.com/
  • Phone:+1 866-980-4543
Categories
  • Car dealer
  • Truck dealer
  • Chevrolet dealer
  • Dump truck dealer
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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