Great service at the parts counter..they know the alternatives to go as well for the older cars

At first hand, as soon as we got there. We were treated with the utmost respect. And it was very pleasant. The gentleman at the cashiers dept. personally took us directly to a service advisor. And our needs been taken care of immediately. Superb Service...Thank you, Bell Honda 👍

I wanted a car wash and that is not available and hasnt been almost all summer. Bell Honda is normally very fast but due to the virus I believe they have slowed down.

Slow service 4 employees walked by me at the counter never said a word to me

Honda the to care me very nice my vehicle is working very good thank you Honda!

August 30, 2019 - took in vehicle because A/C was outSeptember 6, 2019 - car was returned with the compressor, clutch set, and coil set replacedSeptember 16, 2019 - car was taken in again for the A/C not working againSeptember 24, 2019 - car was returned with a replaced compressor, hose, clutch set, and coil setNovember 30, 2019 - car was taken in again for similar A/C issuesDecember 10, 2019 - car was returned with a new condenser, compressor, clutch set, coil set; at this time we spoke to the Service Manager, who told us that there were no problems with the A/C systems in the Honda Civics (which a Honda America case manager informed me that he should have known there were) and that our A/C was completely fixed and they had the best guy working on itDecember 10, 2019 - after picking up the car I drove it down the street when I noticed an audible rattling sound when the A/C was turned on and returned the vehicle immediatelyDecember 11, 2019 - the car was returned with replacement of a bracketDecember 12, 2019 - In the morning we noticed a neon green oil leaking from the compressor. I called Bell Hondas Customer Service Manager, where I told her of the new possible leak and that we would like out of the vehicle and we wanted to come down to work something out. We were told that Bell would be happy to work with us to make it right. We head down to Bell Honda to look at a different vehicle, we were told that we would be working with Heather but instead we had JJ and the Sales Manager, Brandon Latour, working with us. Instead of trying to make our situation right we were instead offered to buy a brand-new car with no deal. They offered us Kelly blue book for our trade-in vehicle, but the price of the vehicle we were interested in (stock number was checked) was listed lower on their website than the price that they offered us. We were told that the General Manager was involved and that was the best deal that they could give us. We walked out, feeling insulted.December 13, 2019 - took the car to Showcase Honda where they confirmed that a hose was leaking refrigerant and replaced it the same dayUltimately, Showcase was able to fix the problem and gave us a better deal on a 2019 Honda Civic Hatchback than Bell was willing to offer on a 2019 Civic Sedan LX.This review is limited solely to the facts and does not include the bad service and insulting behavior by many of their employees.

Great work and comfortable waiting room! Service advisor Bryan was so nice!

I was supposed to have a 5:30 appointment. When I got there no one knew about my appointment that I had made last week. I was met by a wonderful young lady named Sarah who was very helpful trying to find out who my appointment was with. I then met with someone by the name of Isaiah who was also very helpful and after perspiring and waiting for a very long time he decided to take care of me. Sarah asked a man by the name of Steve if he would help me he said and I quote Im off in 26 minutes so I wont be able to. I was there waiting for someone to help me for longer than 26 minutes. Whatever happened to customer service.? Sarah and Isaiah were wonderful my final experience was wonderful however I did not appreciate the response that I got from Steven.

They really took care of our car, great dealership.

Bring my car to service is always a good experienceover here at 7thave and bell Rd is a good man named Joshua in one simple word he is the bes.

Wait takes forever but theyre awesome.

Always the best service. Ive been bringing my Hondas here for 15 years

They always take care of me

The service was absolutely amazing! This will be my preferred dealership from now on

Fast service and great customer service.

From sales - to service (Josh & Seth)- to collision repair (Jessie)- Ive been very impressed !!! Always courteous, friendly & willing to go out of their way to help the customer.. Theyre #1 in my book!!!!!!

Good place for quick service

Great experience, Great service, thank you!

Too busy place

I have 3 hours and Im hungry for the truth if they take a while but hopefully Im waiting for it, its worth it and maybe theres something to eat that they give here so they dont feel so much the wait and go to 10 wings and theyll get in the way I am