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Arizona Auto Parts
2021 W Buckeye Rd, Phoenix, AZ 85009, United States
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Arizona Auto Parts
Comments
Ch
Review β„–1

This place is superb. Great parts lowest prices. Staff friendly and very helpful. I also love and want the Z28 they have in the showroom.😍

Sc
Review β„–2

I’ve been doing business with this company and specifically day for many years. They have taken great care of me and my auto repair facility and meet the needs at every turn. Through these hard times of even finding parts for vehicles this company always steps up to help find something that will get the customer back on the road. Nothing but the best

Je
Review β„–3

I use Jimmy for my parts ordering and look up for our shop and he always provides outstanding service. Great service and prices.

Ju
Review β„–4

Called and talked to Dave. He checked on the window glass I was needing. The had it at a different location. He told me that they could have it to his location by noon the next day because of them being busy and having to pull it off the vehicle. I checked with him the next day around noon for an update and he said they had it pulled off but was waiting for it to be shipped to his location. He would call me as soon as it came in and expected it to be around 2 hours. It was only a hour later and Dave called. I went there and picked it up and they had it ready, had my name on it. Was very happy with the service that they gave. Times and prices are exactly what was quoted. Need used parts? Id try them before any other place.

Ji
Review β„–5

Great service! Very friendly and professional, not just cause we have the same name, but ask for Jimmy!

Pa
Review β„–6

Good deals here. They are a little slow in communicating.

De
Review β„–7

Friendly staff, good warranty for parks, would be better if customers were allowed in yard to see the vehicle parts were comming from. There is a lot of small parts i was looking to get as well as the instrument panel.

Wa
Review β„–8

An auto salvage yard 1000+ miles away from my home helped me like another local store couldnt. Ryan was great in helping me get the parts to convert my 2018 Honda Civic Type R from a 4seater car to a 5seater car so I could fit all my little-ones (and three car seats) in my car. Thank you again for the fantastic service and speedy delivery. The product was in flawless shape and worked like a charm!

Lo
Review β„–9

Would like to give the complete details of my interactions with this company, I ordered a transmission for my truck, was shipped on time, I was happy, however for 3 days my transmission sat in a warehouse, I was already struggling to make it back and forth to work, got transmission to to shop was installed. Bad transmission... Not Happy, contacted customer service and of course it was on the weekend, so I had to wait until Monday yo speak with someone. To my rescue this awesome guy Named Ryan with no hesitation and a few text and emails exchanged between he and I I had a replacement transmission on the way the following morning I cant say enough about the and accuracy this situation was taken care of. Once again thank you for your patience and time.

Ro
Review β„–10

Place seems to have everything! Been looking for a discontinued gas tank for my 07 mega cab Laramie. Found out there was only 2 available in the entire state of Arizona! And guess who had both of them?! Yup! Arizona Auto did. Will be coming back again and again!

Do
Review β„–11

Great service, we ordered an early model hard to find Mercedes Benz transmission, it came on time as described, worked great, thank you

sp
Review β„–12

This place is amazing the customer service is impeccable.clean quality parts I recommend all my friends to come here for parts and courteous service πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

Jo
Review β„–13

Did a great job at providing me a 6L80E Transmission. Pulled it and had it delivered to a shop in chandler free of charge! Great customer service and great used parts!

Ha
Review β„–14

Jimmy did a great job of finding me the parts Expediting the order very satisfied with the experience

Lo
Review β„–15

Well...best way I can describe my experience was like this...if AZ Auto Parts doesnt have it at the time you need it, they will find it for you. Thanks to Juan @ Arizona Auto Parts...way to go guys.

cr
Review β„–16

L purchased the front seat assembly from a 2015 Ram here. The seats and console / jump seat were in very good condition, as promised and at a fair price for the condition. However, when I went to install them in my 2004 Ram, two brackets that attach to the passenger seat and support the right side of the console, were missing. I went back to Arizona Auto Parts and spoke to Juan, who I had purchased the front seat assembly from. I brought along the passenger seat and the console and showed him and explained to him where the missing brackets go and, and also provided him a picture of what they probably look like. Juan said he would try to find them. The seats and the console matched but had come from two different trucks and that is what had caused the confusion. A few days later, Juan had the correct brackets for me, I picked them up and installed the front seat assembly in my truck. I would definitely buy from Arizona Auto Parts again. They seem to have a lot of parts, customer service was good, and prices were fair. I attached a pic of the 2015 seats installed in my 2004 Ram

Ma
Review β„–17

Great customer service! Very impressive.

B
Review β„–18

Wildly impressed with the professionalism, from start to finish Ive never delt with a salvage yard that was this well organized.

K.
Review β„–19

Arizona Auto Parts appeared to be a place where you can find good parts but unfortunately not in my case

Pa
Review β„–20

Drove out a bit to this shop to get rim for a spare for my 2018 Kia Soul and Tony, the guy that helped me, found one for me for like $89 and they run like $140 online and he also threw in a used tire for $25. He was super nice and even loaded it into my car for me. Was not expecting this good of service. I dont know if its because Im a woman, but regardless I was very grateful. Would definitely come out here for more economical parts. Thanks Tony!

Ge
Review β„–21

This place is great. Ordered online called a few days later to tell me parts are ready. Highly recommend this place for your used parts needs. Hell they even pull the part for u. Cant get no better then that. Thanks for the great service.

ma
Review β„–22

Dave is awsome great deal on v10 great customer service young man who loaded me very professional! And qwick!

Ni
Review β„–23

To say Arizona Auto Parts is a exceptional company to work with would be a immense understatement. They have a large inventory consisting of an array of parts and of very knowledgeable staff. Vanessa stands out in this crowd, always being attentive and able to answer any questions i have. I commend her and all the hard work she does to keep business running fluid and efficient. Thank you for all you do!

Ja
Review β„–24

Buying second hand auto parts can be intimidating, these guys were extremely helpful and patient. When something else fails, Ill definitely be back!

Co
Review β„–25

I got a flat and just so happened to stop in front of this business. Even though their tire guy wasn’t in, they still helped me remove the flat tire, tried to fix it for me, sold me a single replacement tire for an amazing deal, and put it on my car for me. Their service was beyond exceptional!

p.
Review β„–26

Parts are ok from good to bad but went it’s time for refunds they act like thief give you run around from sales man to another con sales man .make sure you buy with credit card so, can dispute charges make sure save your receipts this salvage yard give bad names to other hard working Sal-yards

Br
Review β„–27

Great and friendly service!! Part was exactly what I needed!!!Thank

Ry
Review β„–28

Shopping online for the missing part wasn’t too bad. Dave was great I feel as if Dave should handle all the calls. I’m not mechanically inclined and am self teaching the person I dealt with there before hand was not the most patient and that’s was almost enough to look elsewhere the felt frustration made me not want to ask questions which likely would’ve been a mistake but Dave reached out and made the experience great.

Mi
Review β„–29

Jimmy is awesome always available.

Bu
Review β„–30

I got what I needed and was blessed with a can of soda.

Li
Review β„–31

I live in Colorado and I wasnt able to find the part I needed for my 4runner. I was referred to Arizona Auto Parts and they had my part in stock, and then had it to me within 3 days! Fantastic customer service and so easy to work with! Thank you :)

lu
Review β„–32

I really recommend this business for all your use parts. I call from denver colorado and they ship it to me but the shipping company damage the parts and Arizona auto parts refund the total price of the parts. Really good people...

Ja
Review β„–33

I have been trying to find a pair of front seats for my 2005 Ford E-250 handicap van.I have looked on all different sites local and national. Nobody had any that were reasonably priced and were also in fair shape.I called to ARIZONA AUTO PARTS, it took Gus about three minutes to find, send me pictures and send me the link to pay for them!!I will refer anyone that needs a part to try ARIZONA AUTO PARTS before any other place.THANK YOU AGAINJack Logan

Ru
Review β„–34

Thank you Dave!!! for the great customer service you provided me, by solving my issues. Dave refund me the original price for the part plus $100 labor (despite no labor warranty:) Thank you again Dave!

Vi
Review β„–35

Found just what i needed !

Hu
Review β„–36

As a Service Manager for a reputable independent repair facility, MY FIRST AND ONLY CHOICE for used parts is Vanessa at Arizona Auto Parts. She is awesome and the parts quality and pricing are A1. She even helps me locate items if she does not have inventory at the time.

Ra
Review β„–37

I Called Arizona Auto Parts for a bumper for my Ford 150. I was helped by Chris. He quickly located the part I needed, and advised me a time I could pick it up. The part was exactly what I needed and in the condition he described it to be in and at the price he quoted me on the phone and he had the part waiting for me when I arrived a little early. I found it to be a very good experience and would recommend Arizona Auto Parts and sales rep to any one.

ja
Review β„–38

I had great customer service here the price was real great sometime today used are better than new they will most definitely get a call from me when I need Auto Parts keep up the good work

ca
Review β„–39

Drove to buy a $960 transmission for my Avalon that they had in stock supposedly lol when I got there they said they had one in Wyoming for $1,800 and they can get it shipped lol. Waste of time I’m glad I didn’t buy anything from them because it would’ve been a waste of money too.

Ch
Review β„–40

We have an AAMCO auto repair facility and occasionally have to get used parts. I have dealt with many recyclers over the years. Vanessa is always our first call (and usually the only one). She is very professional and Knowledgeable, a real pleasure to deal with. If you are looking for someone who is a cut above then this is the place for you.

Ca
Review β„–41

Awesome. Went out of their way to make sure I could pickup an axle and trans by 2PM. I would recommend them to anyone and I will be back if I ever need another critical part for my vehicles.

lu
Review β„–42

Juan is nice person

Ka
Review β„–43

Vanessa is awesome and fast at getting us what we need and when we need it. Arizona Auto Parts always has great parts at competitive pricing. Any issues are handled promptly and fairly

KI
Review β„–44

Man sadly to say it but Vanessa is gone and things aren’t the same the customer service isn’t the best the time waiting for responses is slow! Without Vanessa the customer service is not the same so sad to see her gone maybe she’ll come back!

Da
Review β„–45

Bought this via Ebay from AZAuto Parts. Most awesome Service in speed and Packing! Thank You so much for an excellent job. Wish others would take this much care & pride.

T.
Review β„–46

My fuve stars go to Iva and Vanessa. Both we deal with on daily basis for our business. They are quick smart and attentive. We are happy to uave our business handled by them

Wa
Review β„–47

I am a very avid user of internet web sites as I am a software developer and often call into a companys support team. I have to say that Danille and another person in the office were unquestionably the most responsive and helpful employees I have found at a companys support phone or in person as I have personally met them.They made me feel like I was their most important customer as they went out of their way to help me out and offer me suggestions, even though they have a relative large operation and have lots of customers.You cannot go wrong going there for any help with auto parts or suggestions on where to go if they cannot help you.

ad
Review β„–48

LKWHO??? Call Arizona Auto Parts, better pricing for the same stuff you are looking for at LKQ without charging you an arm and a leg in the process, without putting you on hold for 15 minutes to assist you. Call and ask for Vanessa, she can help you with any and all of your parts needs and genuinely cares and sees you as a human being not just a $. Customer service is top notch, if you are into that sort of thing! Would give 7-8 star rating if google would allow it.

Br
Review β„–49

Nice and clean place customer service is great but dont be. Pushy as many people also calling while they trying to help you.

Ca
Review β„–50

Staff was pleasant. Had part in stock but had to wait a couple days. Call & pay ahead for parts

Jo
Review β„–51

Ordered a transmission that was delivered to AllState Transmission (another 5 star company). Baught the 1 year warranty. Worked out perfectly. Recommend both of these companies if you need a transmission and someone to do swap it for you.

An
Review β„–52

Both Eva & Tony super helpful and went out of their way to get the part I needed for my car. Super smooth process and at a great price and with great customer service!

Ba
Review β„–53

Excellent customer service. My transactions were handled by Eva. Eva was super professional and took the time to make sure that I got the correct part, exactly what I needed and at a very reasonable price. They stand by everything they sell. I will be recommending Arizona Auto Parts to all my friends and work colleagues.

An
Review β„–54

Always the best parts and prices. They stand behind what they sell. Customer service from Eva is nothing short of amazing. This is my first call for quality parts for our customers.

Bi
Review β„–55

Dave was instrumental in finding a replacement truck bed. The customer service is second to none with great prices too!

Al
Review β„–56

This place is AMAZING!! They had just about every part i needed. They had parts i couldnt even get at the dealer! And what i could get at dealer they had for 1/3 of the price and would have it available for pick up faster. They won me as a customer for years to come i cant wait to recommend them to anyone needing a car parts. THANK YOU ARIZONA AUTO PARTS

Sh
Review β„–57

Super helpful staff

Da
Review β„–58

So my wife purchase a mirror for her car and when she went to get it and it wasn’t ready after waiting almost 2 days. I come in the next day to get it and the sales guy Eddie ask me for an invoice. I told him I do not have it that my wife bought it, I’m just trying to pick it up. After giving me a lecture on how he can’t reprint invoices and really needs that invoice I had enough and asked to speak with a manager. An older gentleman walked out from around the wall, I explain I don’t have my invoice and just wanted to pick up my part but he can’t reprint the invoice. The manager said just go ahead and reprint it and told me again why they need the original. So after wasting my time Eddie could have reprinted it that whole time and avoided me getting upset and leaving this bad review. I will not be back or refer this buisness anymore if they can no longer take care of the customer. I bought a part, just give me the invoice. It’s not my fault u can’t see if I picked it up or not that should all be done internal and if a customer spends money and need a new invoice they shouldn’t have to get a manager involved to get 1. Maybe Eddie was just having a bad day and didn’t really wanna be bother or help me a that time, he was involved on his cell phone when I walked up so maybe he had more important things he was tending to personally idk. But I was not happy with mine or my wife’s experience so I felt I had to let other know what to expect when they come in.

da
Review β„–59

EDDIE Roa was awesome. I put my order in online and when I had questions I simply called and received all the answers I was looking for. 2nd part Ive purchased after a whole motor for my truck A1 service

Si
Review β„–60

Always have what I need at a fare price!!! This is my go to one stop shopπŸ˜„

ja
Review β„–61

Vanessa is the best! She always takes the time to answer all my questions and find the best parts for my needs!

mi
Review β„–62

Jimmy Stephens is always so professional and helpful. Great pricing and fast delivery.

Ma
Review β„–63

This place really helped me out and were super quick with what I ordered, will be shopping here again

Al
Review β„–64

Vanessa is great to deal with and quick to respond with my parts availability questions.

Ly
Review β„–65

Vannessa Elias is professional and knowledgeable! I work at a collision center and require a quick response and accuracy, which is Vannessas forte! Thank you for all your hard work, Vannessa!!!

Jo
Review β„–66

Ask for Vanessa, she will do her absolute best to find what you need.

Ca
Review β„–67

Vanessa is awesome! Excellent service, parts and prices!

Ra
Review β„–68

Vanessa is awesome! we use her for all of our parts needs.i really recommend arizona auto parts

Jo
Review β„–69

Great service!

Ry
Review β„–70

Been here twice and have been disappointed each time... Just went in not too long ago and was quoted $100.00 minimum for a $50.00 max part and a day wait time. I could of had this part out in 10 seconds (it is just a piece of trim with a couple of tabs that require a little pressure to pullout) as it an easily accessible part that does not require tools to remove. I will not be back, which is unfortunate because they have a good diverse selection of cars and parts... Service lacking.

Ri
Review β„–71

Called and placed me on the longest wait. I had to hang up and call again to get someone. The person that answered was very rude and the prices are more expensive than new.

Mi
Review β„–72

Talk To Vanessa. If she Doesnt have it she can find it! She is good at what she does.

Fe
Review β„–73

Always good service

Tr
Review β„–74

There is no place better to get your parts! Dave Gregory was a sound working machine in ensuring that I got serviced at a grade A level! Thanks Dave, I will be back to be serviced in the future with your premium used parts!

Ma
Review β„–75

Great Service. Ordered brand new headlights from them. Worked with Chris F., he was extremely helpful and laid out all of my options. Very professional.

Ma
Review β„–76

I called and ordered a ABS pumpon Monday, was told they would call me with a tracking number the next day. 2 days go by and still no phone call, call back and one of the salesman says its on a work order for someone else, again the saleman was going to check and call me back. Now I have called 4 times for this part and now they say it was damaged. Terrible service.

Tr
Review β„–77

Pretty nice, one of the better places

As
Review β„–78

The example of an inefficient businessGuy answering phone was as somewhat rude. Regardless I purchased parts on the phone using a credit card. Got a call the next day parts are ready. once you get to the store you wait in line to get to the front desk. Then you are handed a paper to take with you to drive around the back and get to wait a second time after you ring the bell. In my case wrong part pulled. If you have patience and can deal with waiting this may work for you

Je
Review β„–79

Vanessa always tries to find what I need and if she doesnt have it she steers me in the right direction. Thanks for all you do!

Jo
Review β„–80

I recommend this place to everybody for all your needs this is the place to come to.

Is
Review β„–81

Always coming in clutch !

Ro
Review β„–82

Excelente Servicios. Exceptional customer service and all of the associates that work at that point are absolutely fantastic and extremely helpful with all of the customers. Sinceramente; Roberto Carbajal Markovich.

Ch
Review β„–83

Very clean well organized parts place...prices were very reasonable and since we are in the pandemic right now they even pulled the part for us and made sure it was all there and in great shape...highly recommend Arizona Auto Parts....

Eg
Review β„–84

This is the best company. I had problems with my transmission on Kia Optima. They helped me to find transmission in good condition. I got the 6 months warranty for used transmission. Unfortunately after 3 moths this transmission broke down. I sent a copy of diagnostic report about the problem. They refunded me all money I paid. I worked with Ryan. All time he tried to help me. He provided me the best customer service that I had before.

Ba
Review β„–85

Vanessa is a Rock Star! we have been doing business over 3 years, I have bought over $100k in drivetrain products and she has always been on top of game for warranty concerns and pricing ! Highly recommend as your point person at Arizona Auto Parts!

Om
Review β„–86

Very Bad Customer service by phoneI call them today. The customer service hangs up on me three times. After they answered, they put me on hold for 15 min

Ti
Review β„–87

Vanessa was amazing honestly she was great to deal with and she worked hard for me and I was in a pinch I would recommend her to anyone.Thanks again

Je
Review β„–88

Vanessa is AWESOME!!! She is my go to person for parts at my body shop.

Wi
Review β„–89

Always have received great parts at great prices from this company. Thank you for showing up and performing your jobs during this crazy times. Without you Id be 1 car less.

Ga
Review β„–90

I am trying to buy a motor for a 2017 Ford f150 .for some reason the card would not go through. So I got intouch with some one their and told him the problem I was having and he said he would email me the link .I called him 4 times .4times he was going to do something 4times he done nothing. So someone call me do what you said you would do and I will buy an engine from you. Just call iam tried of calling. Thanks.

An
Review β„–91

Found Arizona auto parts after a quick search online, called, and chris took good care of me. Best part, I didnt have to walk through the yard and pull the part in this heat.

Du
Review β„–92

Incredible Shop! Great Parts, Great Support, Wonderful Sales team, Vanessa especially!!I will not call any other shop for my parts in Arizona!! Vanessa is professional, quick and fun to work with. Issues with parts are taken care of quickly and replacements or refunds are easy to get. Every time I shop with Arizona Auto Parts, I feel like my concerns are taken seriously and solutions are found that take care of my whole job.Whether you are an Auto Shop who needs a trustworthy source for your parts, or a individual just trying to do 1 quick fix on your car, AAP can take care of you, and Vanessa will do it with unmatched speed and professionalism.Best AZ shop around!

Da
Review β„–93

My motor blew and Vanessa was the rep that helped me. She was very helpful and she was a joy to meet. They offer geat prices for auto parts as well as warranty. Excellent customer service! Thank you for helping me get back on the road!

Da
Review β„–94

Vanessa was very very helpful on the phone prior to the sale. I drove out of my way to buy there based on her willing to research then call me back. She did the same thing on another part while i was there. Thank you for the AAA+ service. I highly recommend this business.

Da
Review β„–95

They do good work

Ab
Review β„–96

You took my money and gave me the WRONG PRODUCT. Im out of state and I ordered on Ebay, I paid a very high price and you send me a product that does not match what I ordered. Thanks a lot for the wrong product, Never ever buying from you and will advise friend not to get any from you.

Br
Review β„–97

I have been working with Vanessa recently looking for several different parts and she has been exceptional to deal with. Fast responses, reasonable pricing and friendly service! So happy I have found someone I can trust to find me parts. Thanks Vanessa!

lu
Review β„–98

Nice service

Vi
Review β„–99

Vanessa Elias is a dream to work with!! Very professional and accurate!!

Tr
Review β„–100

They have tons of auto and truck parts!

Information
75 Photos
100 Comments
4.1 Rating
  • Address:2021 W Buckeye Rd, Phoenix, AZ 85009, United States
  • Site:http://arizonaautoparts.com/
  • Phone:+1 602-253-5111
Categories
  • Used auto parts store
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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