You can find so much here, and if you have a problem to work out from a technical standpoint or just need to talk something through, the staff is very knowledgeable and helpful. Also a great place for special orders and definitely check out their website. Sooo many great things can be found in this store. If you visit Philadelphia, go to Kilian Hardware or youve missed a unique experience.

My Aunt Mary use to work here. I love the nostalgia of the corner hardware store.

Its really hard to find that old fashion Hardware Store that carries everything you need to make repairs This Old House. Especially door-ware! This place has it all! Those items the big box stores dont know what youre trying to describe you need Kilian knows! The Happy Spot for all the things your old house needs and some new stuff too!

Love shopping at this place. They always have what a need albeit hammer, bird food, or paint

Has everything from look from both to Windows heater covers can you name it I got it locks old fashioned locks Second Mile best place in the world to shop

Great hardware store with helpful staff and just about anything youll need

Coolest hardware store Ive ever been in. A Chestnut Hill staple.

LOVE this place! Big box stores are overrated and even with their huge size never have what I need, but this place does. Especially great for materials for working on all of the surrounding historic buildings. Their staff is also quite helpful, even if at times a little gruff.

The most helpful, knowledgeable staff Ive seen in any hardware store. Selection is amazing for a smaller store. Love this place.

I love hardware stores and this is one of my favorites. Its well stocked with everything you need and the employees are knowledgeable and helpful.

Helpful staff are easy to find. They also take physical distancing seriously (April 2021).

Got what I needed. Only store in area that has 5 inch drywall blades readily available.

This is a local hardware store and it has that neighborhood feel. The asides are tight but 0acked with all the things you need and above all the staff is friendly and always helpful. If they dont have it in stock they can order it for you...or you probably dont really need it. Great local resource.

If you cant find it anywhere else definitely try them. Very helpful staff. Are willing to order if they do not currently have it. Love the place!

Great classic hardware store with all the essentials and a decent selection of quality materials not available at larger box stores. Great customer service, but prices are not competitive with the larger chain hardware stores.

Killians should be your go-to for hardware or anything you need. Especially in Chestnut Hill/Germantown/Mt Airy with older homes. It’s the only place that can make a key for our house. If they don’t have it, they can point you in the direction. The staff is friendly and knowledgeable and it is always on time.

Always the best place to find that hardware item that nobody else.They will climb a ladder to get to the high shelf where that item hides.

I was very pleased with my order from Kilian Hardware!I ordered Bronze V-shaped spring weather stripping for an antique door that I installed in a 180 year old home in Norwalk, CT. This weather stripping is very delicate and easily bends and creases, ruining it!My order arrived in a timely matter. The bronze spring weather stripping was mounted on a 7 foot long piece of solid wood with stretch wrap, this was put into a hard cardboard tub with packing paper and the tube was put into a cardboard box.My order arrived in pristine condition! I am so please with the care given to my order. I will order from Kilian again.

This place has everything a hardware store needs, and then some! Quaint old-fashioned store with all kinds if useful things...much nicer than going to Lowes or Home Depot.

Killians have just about whatever you need they got you covered. I went in for both the nuts and bolts with washers. They have just about everything you can think of.

Nine to five for a local hardware store is a death sentence. You might aswell just go out of business ASAP rather than teasing the community.

I KNEW I could count on Kilians to have what I was looking for when no one else had it (3 to 2 adaptor)! Again, we know me; customer service means alot...and here is why its a 3 star rating for me. When it comes to having what u need, 5 stars, customer service, 3/maybe closer to 2 and a 1/2. Sometimes folks have a tendency to give an air of not really wanting to be bother or as if ur an annoyance if u ask a couple of questions or dont know the exact name of what u want/need. If I needed to go more often than I do, Id probably have more of an issue, but I may need to visit here only once in a while, so....

This historic hardware store continues to show the community why it has lasted over a century. They have great products and great people. You do not have to go looking for help, they will come looking for you. I highly recommend them.

Fantastic hardware outlet. Staff very helpful & absolutely interested in helping you find whatever it is youre looking for. What I wanted had to be ordered & I received a call the next day that my ordered has arrived. Kilian the best 👌

As good as it gets. Not the largest selection or lowest prices, a la Home Depot or Lowes, but super-knowledgeable staff, friendly, tons of things despite the small footprint, laudable safety precautions in times of Covid...I hate going anywhere else. The best.

Always very helpful and carry nice variety of things you may need for a local neighborhood hardware store. Reasonably priced, clean and friendly. Id recommend a visit.

Killian is Chestnut Hills favorite hardware store, just about all the needs you can think of, because when I need two or three or four of two or three different things I go there rather than go to Home Depot where I have to buy the Box when I only need four five. It seems only reasonable to me.

I know a lot of people who are jealous of the fact that I live so close to Kilians. This is a great hardware store my parents always went to and I always go to. If they dont have something, which is very unlikely, they will get it for you. Absolutely essential store to know if you have an old house in Philadelphia. Their collection of brass screws alone is enough to make me go there

Highly disappointed in this hardware store. I ordered a lock in July and as required I put a deposit down. I was told it would be about 2 weeks before delivery. Two weeks came and no call from the store and no lock. I gave it another week to give them more time based on the pandemic and the issues with mailings. I called to check and was told it would be in the following week. The following week came and still, no call and no lock. A few days after the call I went into the store to check on the order in person. It took them 20 minutes to even find the order form and when they finally found it I was told it would be about 2 more weeks. I really needed the lock so I waited and waited. NO ONE from the store ever called to explain why there was such a long delay or to provide an update on the order. I continued to wait as I was told deliveries from the company they supposedly ordered from takes some time. Today is September 14. I went into the store AGAIN to check the status of the order. Again, it took them about 10 minutes to even find my order form. When they finally found it I was told that they received an order confirmation but was unsure as to why they did not have the lock. The associate I spoke to never apologized and even suggested that I wait longer. Are you kidding me? I guess I was expected to wait and receive it as a Christmas gift! On top of him suggesting that I wait longer, he couldn’t even tell me how much longer the wait would be. I went to this hardware store based on the good reviews they have, but my experience was far from it. If you patronize this business, I advise you to purchase the items you need that are already in stock and in the store. DO NOT, I repeat DO NOT order anything for delivery to the store. You’ll get the run around and you’ll never receive your order. They are EXTREMELY unorganized and everyone blames everything on whoever isn’t working that day. You’ve been warned.

VERY helpful was looking for a hinge pin come to find out what I was looking for could also be called a Metric Bolt or Screw.

I have been shopping at Kilians for over twenty years and have found them to be very helpful - until today. I recently brought a lamp in to be repaired and Pete called me with a question. He should not be dealing with customers, he was downright rude. Its a shame that I wont return until Pete exits.

A great old-fashioned hardware store. If they dont have it you dont need it (or Kilians will order for you)

These people are amazing. The definition of wonderful small business owners. Damn near the Cheers of hardware stores.Located on Germantown Ave, Chestnut Hill’s main strip, this small hardware store is packed with tools, paint, and materials to get your job done properly. Also, they staff is knowledgeable and helpful. They will gladly explain to you, in simple terms so that the customer leaves feeling confident in their purchase and task ahead of them.

Solid advice every time. Staff is amazing! 6 stars.

Love this old fashioned hardware store. The lady at the front counter has a mystically encyclopedic memory of the stock and its every location.

They have every little obscure thing you could need for your dwelling. Love just looking at their packed shelves. Tou need to know that the aisles are tight so they have a traffic light at the back door that tells you when you can go in. I like this.They have different types of masks at their front counter. They have it all!

This is for the website, but I assume the store is the same. Awesome selection of really hard to find items, especially more historical items. I found some matching pieces for a door in my house that Ive only been able to find on wholesale websites after searching for a few days. Great prices and speedy shipping. Definitely recommend this place!

Fantastic people here. Needed a replacement cylinder for a door lock because the keys were lost. Home Depot and Lowe’s didn’t have one that fit. The guy at Kilian took the old cylinder, picked and dissembled the lock, swapped out the pins to fit a pair of keys they had lying around, lubricated with graphite and put it all back together. AND invited me up to watch the whole process while he explained each step. All this cost $7, including the keys.

Love this store always helpful staff. As usual

The Kilian team is friendly and knowledgeable. For a small store, that have an enormous selection!

This is the best hardware store ever they can help you with anything you need so much better then the box stores

Best place on earth

I got ignored by the front end cashier when I was trying to ask her a question about the Honey that they sell that I wanted to get!! I FINALLY got my question answered and my question was if they take food stamps for their Honey. The lady that was at cash wrap said no. So I ended up paying in cash. I wanted the Honey so I bought it. Anyway Im Giving This Review 3 Stars Because They Sell Bomb A$$ Honey!

Undoubtedly, the best of the Greatest...

I can always find what I need here and the staff is so helpful!

They have everything!

I really like this hardware store a lot. I have brought many things from here

Killian is by far the best hardware store in the region. Kilian Hardware is over 100 years for a reason. They value their customers and not only have a vast selection, but if they dont have something, they will get it for you. Chestnut Hill has many old and historic homes and Killian stocks items that you just cant get anywhere else. So, forget going to a big box store and check out Kilian Hardware.

I ordered a specialty deadbolt but was having trouble getting it to work for my application, so I called to see if maybe they had sent the wrong part. The person I spoke with spent a lot of time listening to the problem I was having and was able to explain a solution. It had been the right part and with their patient help, I was able to make the installation.

It was like take a step back in time visiting this mom and pop type store. Although its easy to get lost, and even hard to find what you want, the selection is good. If you have a few extra minutes to spare give this small business a try- it may be a lil nostalgic.

We found what we were looking for however the staff on the floor does not seem to want to assist. You dont feel welcome

Amazing how theyve filled every nook and cranny from upstairs to the basement with everything local homeowners need ( most of nearby homes are 100-plus years old).. Very smart product stocking, and excellent, smart workstaff most of whom have a good sense of humor, which i appreciate when shopping...

Very old school hardware store. Dont try and find anything yourself. Describe what you are looking for to a staff member and they will not only know what you are referring to but they will also know what little crack or crevice it is located in the building. If you have an older house this store is ideal for supplies.

Best hardware store anywhere! Knowledgeable staff and competitive prices. Amazing selection of housewares, furniture, and yard accessories. Be sure to check upstairs for larger items like trash cans. And they copy keys!

True Value, ACE, etc, are not hardware stores - they are commercial outlets tools and stuff. Kilians is a throwback to a real HARDWARE STORE! People know their stuff!

This local family operated hardware store in Chestnut Hill has been around for many years. And it is no wonder why. The staff was helpful and knew a lot. They were able to help me find the materials I needed to complete the project I was working on. The store is filled to the rafters with all kinds of hardware and materials. It is a nice little store in a nice neighborhood. I know I will return again.

Fantastic old school hardware store. Great friendly service, helpful and knowledge people. Ideal for trades people as well as regular folks.

Amazing selection in a small space. Helpful staff. Usually some wait for service and checkout, but worth it.

My favorite place! I have bought so many things in here. Specially paint. They make keys, which I loose all the time. They carry little toys for kids. I have even bought honey here. 😄

Great hardware venue. If you are looking for hard to find hardware items. Kilian just might be the place to find it.

Over rated, go to Stanleys in Roxborough. Typical Chestnut Hill business. You should be grateful they acknowledge your existence. Not really a Hardware store, more like an old Mercantile. I consider it an honor that they let me give them my money. Rotten service is the hallmark of the Hill. Except Carmens shoe repair.

2 watch batteries changed on the spot. $10 + tax. One of the many reasons to love Kilian Hardware.

This is a great OLD neighborhood hardware store. Ive lived in small towns for most of my life before Chestnut Hill, and this place is the real deal, quirky and creaky and filled to the brim. There is a little bit of EVERYTHING, and if you dont see it on the shelves, they probably have it kicking around in the basement. Its the kind of place you walk to on a Saturday in the middle of a project because you need a different sized screw or you cant find your drill bit. I send customers there from my shop saying Kilians probably has it, and they probably do... Its usually busy, but the staff know their stuff.

Wonderful service. Explained everything in an understanding matter about product I purchased.

Love it

THIS HARDWARE HAS MOSTLY EVERYTHING YOU NEED FOR DOING JOBS AROUND THE HOUSE. YOU DO NOT NEED TO GO.TO ANY OTHER STORE. I LIKE IT ALSO BECAUSE ITS CLOSE TO MY HOUSE. THERE IS ALWAYS SOME ONE IN THE STORE TO HELP YOU FIND WHAT YOU NEED.AN THERES A LOT OF THINGS IN THIS STORE.

Top notch products, some harder to find items and very good customer service.

Great folks and this store has almost anything you could think of and more. Awesome customer service!Thanks Pete for helping me set the lockbox!!!

Love Killians knowledgeably helpfully staff and great prices.

Great local place, typical local hardware store with paint, hardware, and Pyrex!! Makes keys that work!

I was looking for a pull dolly. There a little expensive, but staff was Super friendly!!

If it weren’t for Kilian’s all of our homes in Chestnut Hill would become undone. Great knowledgeable staff. Thanks guys.

Knowledgeable integrated staff. Reasonable prices. Quality service.

Great customer service and they had everything I wanted. Great prices, too. Theres an elderly woman with beautiful white hair who often plays a little piano outside. She is very elegant.

Nice little shop with everything home and yard related

Great staff

Pricey store but convenient

These guys have almost EVERYTHING! The store is crowded sometimes and the staff is harried but somehow one always gets the needed help.

This is a wonderful hardware store. They have a lot of unique hardware (knobs, handles, screws, etc.) that you dont see at the big box stores. The staff is extremely knowledgeable. When I have a question or am looking to solve a problem, there has always been someone in the store that has been able to help. They tend to be cheaper than the big box stores. Even if you dont need anything in particular, its worth wandering through Killians to see what they have. You may find something that you didnt know you needed

Charming hardware store with a great selection of merchandise. Fun place to browse. They also carry things for the kitchen and garden. Including organic. Good selection of canning supplies. Wish every neighborhood could have a place like this.

Kilian Hardware is the best! In addition to the ordinary weekend list of needs, I reserve my list of tough to find things for Kilians because they have them, or will order them if they dont. They are especially wonderful for having all the useful things that old houses need. At the same time, they wonderfully hip to new LED lighting. The staff are super duper, too.

Family owned and operated hardware store in business for decades. I brought in a broken old/antique iron door lock mechanism and was shown to the basement where I could dig through several very well organized boxes to find a replacement. I found one and for $5 fixed my problem door. And I really like the staff and owners.

We have always been able to find whatever we needed from this hardware store. We needed paint, edge strips for our kitchen, and glue. We were pleased with what we found.

The Last of a Dying Breed of complete hardware stores unlike any other in Philadelphia today

Everything you need in a hardware store, can be found here!

Kilians is a great family owned hardware, that has been in operation for a hundred years. They have it all!!

Plenty of inventory with very knowledgeable help quaint but small and cramped.

Killians is part of the heart and soul of Chestnut Hill and what makes it so great. Need to repair an old window, or replace an old knob - you might find it at Killians. Youll also find all of your contemporary hardware needs under the same roof. Service is exceptional and the staff is very knowledgeable.

I am really surprised by the bad reviews of Killians. I live nearby and think it is a wonderful place to shop. For its size, it has an amazing amount of inventory and can get you what they dont have. And I have always found the staff to be extremely friendly and helpful. Ive gone in there with some odd requests and problems. They have always taken the time to help me figure out a way to fix things. I highly recommend it ... a much more personal environment than the big box stores.

Had everything I needed and I didnt have to buy big packages of anything if I needed to Nails I could buy two if I needed one screw I could buy one screw reasonable prices and I also had a coupon to use I highly recommend them its like the good old days

If you can find the staff they are SUPER friendly and helpful. Great classic hardware store. They have everything. I could browser for hours

Has the hard to find hardware needed in older homes. Staff is much more knowledgeable and helpful than big box staff.

Killians is amazing! An old fashioned hardware store where you can find just about anything and get personal service. A real neighborhood gem!

Great rustic accents for the home

I am new to the area and needed some odds and ends. It was a very pleasant nostalgia trip - people were so nice and helpful. And, they had what i needed.

Great store with an amazing inventory for their city location. Ive found the staff to be very helpful. When Ive compared prices, Ive been surprised to find that Kilians prices that Ive checked have been competitive with or even lower than those available over the Internet.

I think this place is great! The people there are far more knowledgeable than the people at the Home Depot (especially about little details of items and products). I go there a lot and have never had a problem getting help from the staff. Often they ask if I need help when Im just browsing. I think the only time Ive had a problem was when I went there during a peak hour and everybody else was in need of help, so I had to wait about 5 minutes - which is perfectly understandable.

Only been in once, but the employees were helpful and made some copies of keys for me. I havent gone in there asking for advice on anything though. Try it out. Keeping these kind of stores in business is important because of the convenience. If you go to lowes or Home Depot you could spend an hour just walking to the part of the store to find something small.

Perhaps one of the best hardware store left in the city...

Found this store while looking for a plant for my daughters dorm room. Absolutely love this store and they were very friendly and helpful. I would go here before Home Depot ANY DAY !! Will see you again.