Brandywine is great. Dont believe the lazy ones who reply on delivery services to poorly present a restaurants food. I actually come to the store and my food is always hit and fresh. Their really nice and funny people who work inside. Try em out for yourself by taking a drive. Parking is touch and go though ๐
The place says itโs open until 4, and we called and ordered at 2 AM for a pizza and some garlic knots. They gladly accepted our order and payment. My friends and I are a 4 minute drive away but we didnโt get our order until after 4:45. We never got a call from them, but we called 3 times to follow up an hour, and hour and a half, and another 15 after that to make sure we were still getting the food we already paid for. The original estimate was 50 minutes. We called and overheard them on speaker saying they didnโt even know if the order was completed. Each time we called we were told the food was 15 minutes or less away. Eventually we got the food close to 5AM, and it was mediocre, which is totally fine for late night food, but donโt tell your customers itโs on the way and it takes 2.5 hours to deliver. Just be more honest or get on top of your ordering-prep process.
I never write reviews, but this pizza place is god awful. First of all, gtf off of grub hub if you canโt even deliver. Secondly, donโt advertise your hours as โClosing at 3:45 or 4 amโ thatโs obviously not true. Lastly, when you are STILL OPEN and see a DELIVERY REQUEST come through maybe decline it or even CALL THE CUSTOMER when you KNOW you canโt do it. Your pizza wasnโt even worth it.
This is my 2nd time ordering from this pizzeria as I am new to the neighborhood and I am very pleased with their food. We had a misunderstanding tonight but the man who tended to me was very kind and accommodating.
Awful service. We are in a pandemic and this business takes its customers for granted. Completely bashed me in a reply to their aforementioned awful service. There are several other small businesses that need support to stay afloat today. This place is not worth the communityโs money. Has as many one star reviews as five star. Support businesses that ensure customer service and donโt act like children when someone gives them honest and accurate feedback.
DO NOT ORDER FROM HERE!!! just like the previous reviews ordered food and waited for over and hour and a half before calling guy on the phone says driver is there mind you I waited outside for 45 mins and no driver ever pulled up. I didnโt know delivering pizza could be so difficult. Save your money many of other places in philly who deserves your money!! Also owner wanted to charge ANOTHER delivery fee to bring back food that was never delivered in the first place and didnโt want to offer a refund.
Good food. As far as I remember we were out with friends and we had a lot to drink so this was the only place open next to us and we didnโt want to drive
Dont order from here. They dont care about good service for sure. I picked up my food and they still took over a hour. Food wasnt even that good either.
The pickup experience is very poor. The boss prepares the food for at least 60 minutes. Then accused the deliveryman of being 5 minutes late. Big capitalists method
Smells like mop water always, if your gonna order would say get delivery the actual restaurant is gross
Our delivery experience was absolutely horrible. I had to call 3 times to find out our food still hadnโt been picked up after an hour and a half and they still didnโt have an ETA. Our food just delivered at 1:30 AM and I had to walk across the street because the driver said he was her but went to the wrong building. Would definitely not recommend anyone order from here ever again. Horrible customer experience and cold pizza.
I had to give them 4.5 there food is very good but for the price they could give you more ... overall Good
Oh god I paid $52 for for that was not even edible stromboli gross wings nasty and salad was with forgotten cheese never again
We waited three hours to get our food. When it finally came, it was unseasoned to the point of cardboard. This is an atrocity. I donโt even know how someone doesnโt put literally anything on sweet potato fries and just not cook them so they taste like cornstarch. The other fries that were supposed to come with our order were conveniently left out. Maybe they knew that I could only handle one batch of unseasoned food, otherwise I would have marched down there and given them a pizza my mind. TERRIBLE.
Horrible delivery service โ took 2 hours to get our food. Please do yourself a favor and dont ever order from here.
Good food and great service. Among the best Pizzas I had. Open late night and wide selection
Local Cheesesteaks just like I had growing up in this area on a nice soft roll.
Pretty good food, a little bit overpriced but itโs the only thing around thatโs open so late. Recommend the garlic knots and milkshakes
Waited an hour and a half for cold food and inedible cheesesteak sandwiches. The chicken was not even cooked through.
My order had an estimated delivery time of 45-55 minutes. After an hour and a half I called for an update. Whoever answered was rude and attempted to tell me that even airplanes get delayed sometimes and that they didnโt even send the food yet. The fact that they attempted to compare pizza delivery to airplanes is comical. Never ever waste your time with these losers.
Donโt waste your time go to dominos
I had a small ground beef with green peppers, it wasnโt the best ..
If youโre blind/ visually impaired boycott this place. They literally told me they donโt care that blind people canโt use phones and computers and they literally hung up on me when I told them I was ordering for myself and some other blind people and we canโt use the app and want to order by phone.
Amazing varieties...Their pizzas are great, especially the cheese they use. Not greasy at all...
Large menu selection. Good quality food. professional staff. I have been a regular here and never been disappointed. Big plus is that they are open until late night. I wish they are also open during day time
I spent a $100 on the worse food Iโve had in my life itโs like they use a toaster oven for the pizza and the wings smelled like mildew I waited a hour and a half just at the store also waiting for the food I wouldnโt go here if this was the last place in the world open
They have their clientele and have no interest in neighborhood residents.No slices and attitudes for subpar fare.Two thumbs down.
Saucy? Yes... warm? Yes.... pizza is remind me of good flavor? Yes
Great customer service. Good food at an affordable price. Large menu with many things to choose form. The best is that they are open until wee hours of morning..Have ordered from them many times. Love their pizza, wings and wraps. One time I fell asleep after ordering and my phone was on silent mode. Woke up after an hour and realized that there were many calls on my cell. Called them, apologized about the situation and asked if they can redeliver. They agreed. And I really appreciate that...THANK YOU !!!
The riff raff this place attracts is awful. I live by here and people are constantly blasting loud bassy music past 12am outside of this joint. Not sure if they are customers or delivery drivers. Our neighborhood doesnt need this. Get a grip on your business!
Open till 2am for those graveyard workers. The pizza is very good, thick soft crust, sauce is good and delicious slices. The service is kind and friendly with a smile. Nice place to get a late night meal. Get a menu and call ahead.
Oh my goodness - its so hard to mess up pizza but wow this place did it. So disgusting, clearly no care into toppings or general taste. What a complete rip off.
Excellent pizza. many types to choose from. tried few of them and liked all, especially the SantaFe.
Whether its a late night snack or a slice for lunch, Brandywine Pizza always delivers! You cannot go wrong with a large cheese pizza; sweet and the perfect crunchy crust. The staff is always helpful and understanding. Sam is an excellent host! He always greets me and asks about my day.. even at 2:30am while Im wearing a onesie! Dont miss a chance to get the best cheese pizza around. Anyone can serve pizza, but no one makes a pie like Sams crew! OPEN UNTIL 3AM - ASK FOR SAM!
Customer service absolutely awful was there to order a pizza and heard how he was speaking to a delivery driver and the guy was just lost it was ridiculous
I love the pizza here have always had great service but they recently hired a new girl and she has zero customer service, she is absolutely terrible! After she processes your transaction she hangs up the phone- no thank you, no eta on delivery, no total. I called back and asked โdid we get disconnected?โ And she responds โno, I donโt think so?โ I then proceed to ask for the total and how long for delivery, she asks โsorry, but what did you order?โ Are you kidding? The conversation was 5 seconds ago. Ask for the manager and donโt order from her if she picks up the phone.
Great food
Friendly staff, awesome food for a great price! I got the Grilled Salmon Salad and for $10 it was perfect for one person, maybe even two! Not a lot of seating for dine-in so takeout is highly recommended!
Pretty consistent food. Good service. Fast delivery.
Pizza tastes like lunchables lol this stuff is awful!
Amazing service...Delivered within 30 minutes and hot. I ordered panini. I liked bread they used, I guess homemade. Loved it...Be back again soon.
I ordered Turkey and Cheese salad. I am not a salad guy, but this had good amount of protein as well. Loved the well balanced greens and protein. The garlic bread was quite tasty...love this place !!! Definitely recommend to my friends...
Its wonderful place to eat, very pleasant great customer service. I love their pizza and the wraps are amazing. I would definitely recommend eating there and give a big hello to Sam he is the friendly manager.
I waited over an hour for my order before they informed me that they couldnโt fulfill it. Very unprofessional.
I tried their wraps. It is jumbo as they say. It is a dinner in itself. Courteous people. Worth another visit.
Long wait times if you go in to order, but the pizza was tasty and they gave me a free drink when they forgot my order had been placed. Will be trying again.
Brandywine never fails!!! Great food, and incredible people. JR you the man.
Didnโt like the pizza at all. Waited ages. Supermarket quality base. Overheated tomato sauce burnt our mouth. Only good thing was the mozzarella. Super disappointed.
One of my family members were admitted to Hahnemann Hospital and I was visiting them. It was late in the night and some of us wanted to have dinner. Found this place that was open and close to us. Had a large order for them. I was told that they were a bit backed up and the cashier told me that it would be almost 60 minutes for delivery. The Manager called my around 60 minutes later and informed me that they were sending the food now and that he was very sorry for being late. He asked what he can do for us. We said we were just looking for good hot food. Food arrived 10 minutes later. To our surprise, we found an extra bottle of soda and a cake; the driver told that these were on the house and that the Manager had asked him to apologize on his behalf for being late. THAT IS CUSTOMER SERVICE. Food was hot and excellent. Everything was cooked to perfection and tasted very good. Quality food. I am a fan of this place now.
I asked the driver for my receipt and he literally took my money and didnโt give me a correct amount and charged me a dollar for my recipt and walked off I donโt even care about the food. Itโs that facy that he took my money without asking. I always tip my drivers but I would never order from there again Iโm one and done
Pros: pretty good hoagies, excellent tomato sauce on pizza, like very very goidCons: inedible calamari (legit spat it out), awful uncooked pizza crustNext steps: up your crust game, take over the city with your sauce
I havent tried the namesake pizza yet, but I can confidently say the wings are some of my favorite in the city. Not too expensive, good size, great tang
Pretty tasty. Open almost all night
Nice place for takeaway pica. Prices are affordable. Pizzas are delicious.
Excellent option for a late night meal. Food was delivered swiftly and was great. Loved the Milkshake. Meatlovers Pizza was awesome too.
10 tiny wings and a 20 oz coke for 15 $ wings were below average ordered hot sauce tasted like mild would not order from brandywine pizza again too expensive and nothing to rave about
I only leave reviews in extreme cases - I ordered a simple Margherita Pizza. Had to throw it out. It was very under-cooked with the top layer of the dough still having a runny consistency.
This place is a complete joke. Over a 2 hour wait for a cold, bland pizza they forgot to send out for delivery. When we called to get our money back they put us through the ringer with lies, excuses, and rudely hung up on us several times. After a long struggle of trying to speak with the manager, he told us we had to get our refund through Eat24. Eat24 said they would gladly refund our order with the restaurants permission. My Eat24 rep called and THEY REFUSHED TO REFUND OUR MONEY, THEN HUNG UP ON HER . This place is trash.
Food was delivered before time, and accurate. Friendly delivery driver. Milkshake was thick, the way I like it. Will try other flavors as well.
I asked the lady how far they delivered because i have been on the phone for the part hour and a half and just wanted food. after i asked her she told me that she didnโt want to deliver anymore i asked her why and she hung up. DO NOT GO HERE!!
Tried the Tortellini. Very different than what I had in the past from other places. I can say it was the best I have had.
I found a small piece of plastic in my food, but the Alfredo pasta was otherwise great.
I ordered through GrubHub and Brandywine didnt pack my 2nd soda which I prepaid for on my debit card & the order came 20 mins later than the quoted time. I tried to call the store for a refund on the drink I never got and no one answers the phone. Every other time Ive ordered from here in the past, it always took my order about an hour- hr & 15 mins to be delivered. Tonight it took an hr & a half, new record.
Good service. Food quality is excellent and fast delivery.
Pizzas are low quality, with watered down sauce and spare cheese. Crust is thin.BP also messed up our order after an hour long wait. Tried to reorder the correct item and they told us weโd have to wait another hour. No effort to thank a customer for their patience after ruining an order. Brandywine Pizza does NOT care about customer service.This restaurant does not deserve your business or your money.
Place a delivery order through grubhub and it was late then part of the order was missing. After calling grubhub and the restaurant they refused to make the order complete, as well as give a refund and remake the order. Also the restaurant essentially called me a liar and their staff packed the order.
This is the most terrible business people I know. You are not considered a customer if you dont order through Grubhub or Eaststreet. Order on any other app and you are so on your own. Its a shame.
Pizzas are ok, chicken wings too but this place is more expensive specially the wings $12 dls for 10 pieces compare to Pronto Pizza place around the corner,plus they made mistake with my wings,I ordered sauce on the side and they mixed anyway they need to put more attention on phone orders.
Best pizza Iโve ever had, excellent customer service and great front cashier
Very good pizza but it took a while for them to make it.
This place needs delivery driver, cooks and cashiers. If anyone is interested
My food arrived wrong cold and burnt. I order off of grubhub they tried to charge me for delivery after they messed up my order definitely wont order again
Some of the best pizza in Philly, but they cant take the heat.
Pizza is pretty inedible. I literally think they just use like store bought sauce like Ragu. Waste of money, no one would eat the pizza
My favorite pizza in spring garden. I have been ordering from here for the past two years. The prople who works in the kitchen I thing theyre the same but the girl qho answers the phone now is not good. This is the 3rd time that after I ordered and make the payment for a delivery she just hung out on me. I call her back and I asked her if we got disconnected or what and her answer was no. I asked the time of the delivery and the total. Seriously!, Brandywine needs a new person receiving the calls. Pizza 5 stars, customer service 1 star, average 3 stars.
The best White Pizza around this area. Open for dinner and very late night / early morning bites too.
Staff are nice food is good and prices are fair.
The food is very good...Brandwine Pizza is one of the hidden gems of Philadelphia!
Awwwesome!!!!I wanted the eggs but it wouldnt come up on grubhub. So i ordered chicken gyro, garlic knots & cinnamon bun.They called and said they didnt have the bun so I had to switch to cinnamon bites instead.I hope i can try the bun one day.But everything taste great. I only wish i got a little more of the cinnamon bites. It was about 5 pieces and for almost $3 its doesnt fit the price. But i bought it for my 6 month old and he loved it and i tried a piece and it really is good.I am only here on vacation but I will stop by and get some more knots & bits to go back to California with tomorrow. Wish I had found you guys earlier on my trip!!! Its been a while since i found a restaurant where everything ordered was hot and tasted great!
They are rude!!!! They said I couldnโt pay in cash anymore because people donโt come to the door or donโt answer the phone! I stayed otp with the man for 24 minutes why wouldnโt I come to the door??? Heโs going to tell me to hurry with my card numbers because he has customers waiting! Like Iโm not a customer
Juicy take away pepperoni pizza. Friendly staff that doesnt make you wait long.
Nice warm environment. Friendly staff
Slow service
Great friendly service. Loved the food.Buffalo Parm wings were awesome!!!
Very horrible service. Not a recommended place. If u want bad service, then u can go there.
Food is usually awesome. Delivery is good.
Really cool delivery gut named Oakland
Very bad pizza and very expensive. I will never order again.
The service was ok, definitely not friendly!!!!food is decent and their open late!!!
Bad food bad service bad price
So good food
This place is horrible customer service is trash they canโt even function to take a order properly once they took my order never brought my food when I called they was basically like Fโโโck it and said we had to many orders so they never cooked mines totally unprofessional from the staff even to the owner donโt even give them a chance to frustrate you
Waited over 2 hours for an overpriced trash pizza
In short, Brandywine pizza has an amazing and yummy pizza ๐๐๐๐
Called to place an order, and then after placing an order they cancelled and hung up on us. 0 stars, not worth even calling.
Very good food ๐
Food came almost 2 hours after it was ordered and driver came with a attitude
Very good good
Great pizza!
This was the nastiest food I ever eat in my life the boneless chicken breast was nasty & the pizza was so cold the cheese came off of it i do not recommend this restaurant to anyone this place needs to be shut down...Period!!!๐๐ฝ๐๐ฝ๐๐ฝ Please do not order form here๐คข๐คข๐คฎ