I believe the staff has changed tho to be fair I had pleasant experiences before. But these ladies were awesome. Lauren walked me thru my order(which I have a beef because had they not called my phone and reached out to me, I wouldnt have ordered anything from Rent a Center at all today) and my delivery. She was pleasant, gave me all the information I needed and even tried to expedite my process considering the website promotes one thing and tells the stores another. All in all A+... I may order more things now
Thus store has a new staff that is ready willing and able to serve the community. With a friendly smile and happy tone they will make your experience more enjoyable 😉
Great customer service!! Friendly faces and worked with me as best as they could. Definitely will be back!!!
I was somewhat upset because i havent heard from them in a week about my item so i figured i wasnt getting it. Called them to inquire about the item and Loren picked up the phone and let me tell you... This lady has the best customer services skills ive seen in awhile. The conversation was everything. I explained to her what the issue was and right away she took care of everything. I like to feel wanted when i spend my money and she did just that. I suggest anyone who do business with them to ask for her and trust me shell take care of you
Would rate a negative star they are horrible at this location! Lied to me about having a warranty for my tv and laptop when I purchased it but soon as it broke there was nothing covered. Wasted my time and money! Ended up purchasing the same laptop and tv flat out with a real warranty can’t wait to finish paying off freezer and refrigerator because I WILL NEVER buy from this location again!
Dishonest and destructive. The refrigerator I rented for a week was fine, but the store failed to pick it up when scheduled -for three days. During that time they lied repeatedly about the truck being on the way. When they arrived, they gouged a strip out of the frame of my door.
Horrible,They have the worst customer service ever!
Not really much of a selection. Saleswoman that helped me was nice but could use a bit more training, as she didnt know a lot. (Not her fault RAC fault)
The one I went to had friendly service
Good service 👍👌