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Northeast Car Connection
2001 Byberry Rd, Philadelphia, PA 19116, United States
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Northeast Car Connection
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Je
Review №1

I purchased my second car here. Both times had a wonderful experience. There were no issues and all went quickly and smoothly. I worked with Pat this time around and he was very patient and answered all my questions. I am very happy with my new purchase. I highly recommend this dealer!

D
Review №2

My son baught his first car from Northeast Connection and Adam Grumman made the process a stressfree process. He along with is Manager worked with us to get my son into the best deal possible and Im thankful to them.

Am
Review №3

This place is absolutely AMAZING! Nick was beyond helpful and didn’t pressure me at all. He let me make my choice and made it happen! Definitely will be sending others to them! They really made buying a car quick and easy!

La
Review №4

Aaron Torres was an awesome salesman! He helped me land the perfect car for myself & made it an easy process at the same time. Great personalty & not pushy in any way.Brian the finance man was awesome also. He helped me out greatly with what I was looking for price wise.The Northeast Car Connection has a great selection with great prices. This defiantly will be a car lot I would recommend to everyone.

ka
Review №5

Kevin was amazing! Best customer service and made me feel at ease. This was my first time ever financing a vehicle and he got me into the vehicle I wanted at a price that I was completely comfortable with! I will be back for any future vehicle purchases! Thank you so much Kevin!-Kayla

So
Review №6

I am absolutely blown away by the service I received at Northeast Car Connection. Whilst perusing the internet for a better car, I found THE ONE at Northeast Car Connection. I quickly called to gather information and I must say the service Adam provided from start to finish was beyond phenomenal. During our numerous phone calls, texts and emails over the next few days Adam always made me feel like a valued customer, never once making me feel rushed nor inferior. Despite initial trepidations Adam assured me I would not leave his dealership without a deal. I decided to make the four hour trip (one way) and I can say with 100% certainty I would make another four hour trip to Northeast Car Connection without hesitation just for Adams superior customer service. Upon arrival, Adam met me outside quickly and before you know it I was test driving the car of my dreams. Less than 2 hours later I was driving home in my dream car! The whole interaction between Adam and I was highly satisfactory. Northeast Car Connect and Adam offer fair prices, timely interactions and the best customer service in the business on lightly used cars. I cannot stress enough how happy I was, and still am, with my purchase. Buy from Adam at Northeast Car Connection!

Da
Review №7

I brought my first car from Northeast Car Connection. I had Pat as my sales person. He was an awesome guy and very knowledgeable. Everything went nice and smooth. I was very nervous about buying my first car from a dealership. My friend recommended them to me. I’d definitely recommend them to my other friends and family.

Wa
Review №8

Aaron was awesome helping me get my first car! He didn’t drag out the process like other places would’ve and even helped me with getting insurance. Would definitely recommend this place if you’re looking for a quality affordable vehicle!

Ju
Review №9

I just bought a truck from Pat and what a positive experience! I found the truck on Car Guru but Pat made sure I had all the information and kept in touch with me. He wasn’t pushy but he was honest and efficient. I have been looking for 6 weeks and this was by far the best experience I had with a dealership. Brian was great also. I would go there for my next car or truck.

Ja
Review №10

If you need a car this is the place to go. We had a wonderful experience with Aaron Torres. He was professional, friendly and accommodating. There was no pressure to buy which we appreciated. He was very knowledgeable about the vehicle we chose. He explained everything in detail and made sure we were comfortable before leaving the lot. It was a seamless process. Aaron offered excellent customer service. We couldnt be happier with our purchase.

Ju
Review №11

Aaron was wonderful in helping us purchase what we came in to purchase. We did a trade in and got the most value for our car and a great price for the purchased car. Aaron was so helpful in making sure he answered all questions and concerns we had. Total of our time was about two hours! Amazing when you’re there with two kids under 3. This was the easiest, quickest, most enjoyable experience of car buying we’ve ever had. 10/10 would recommend NE Car Connection especially Aaron.

Ja
Review №12

Just left NE car connection and purchased my second vehicle. Aaron was my salesman and he worked quick and efficient. The entire team was wonderful as well as Brian in finance. Thank you guys! Will definitely be back for a third time

be
Review №13

Thank you!!!! Kevin was very helpful and patience assisting us with the purchase of our car. He also took the time to walk us through all the new gadgets and show us the various functions the car came with he was very knowledgeable. I was very please with him as a sales rep. He was very professional and explain everything in details. I’m a second time car buyer from north east car connections. Bibi Ali

Ni
Review №14

I’ve had a wonderful experience financing a vehicle with Aaron. He made the car buying process very easy to understand for a first time owner. I highly recommend anyone looking for better options to call!

Fa
Review №15

It was time for a new car and my co-worker recommended Pat and the rest of the crew at Northeast Car Connection. They had a great selection and helped me pick out a new Explorer and have me out the door in less the 2 hours!! I love the way they do business!! Cant say enough, how I highly recommend them!!

Cy
Review №16

This place has been one of the most helpful and honest dealerships I’ve ever dealt with. Aaron, Gary, and Patrick all help me out with my purchase of my Nissan 370Z. They told me I will walk out with the car and I honestly didn’t believe them. I listened to them as they argued with banks to get me a fair interest rate for almost 2 hours. When it came time to sign all of the paperwork, they carefully explained what every signature was for and made sure I knew what I was signing for. This is the place to be when looking to purchase a car and I’m looking forward to sending friends and family there in the future!

Jo
Review №17

What a great experience! I will definitely be a return customer. Sales Rep Pat a great guy and Manager Brian makes the car buying experience e a true pleasure. Easy and no BS.

Al
Review №18

I was greeted with kindness by all of the staff. The test drive was long enough for me to get a good feel of the car. I was offered an extended warranty with my purchase. I was in and out of there with almost no hassle because Pat knew my budget and honored it. Everyone was super friendly and professional and all of my questions were answered efficiently. I would definitely recommend to anyone in Northeast Philadelphia looking to buy a vehicle.

N/
Review №19

Excellent service from their sales person Nick Kirby. He made the buying process easy and stress free. I purchased a used 2015 Jeep Cherokee that you would swear was new. Northeast car connection has great quality cars.

St
Review №20

Please, do not purchase a vehicle here. The people that are currently working in this office are incompetent and extremely dishonest.Even after being reassured by Kevin and Adam that I would have an “Out-the-door” price for a Lexus RC 350, I rushed over to get there at a reasonable time. I live in Northern NJ. To my surprise, the numbers that were discussed extensively did not appear on the summary sheet.Rather than being honest about the situation, the financial gentleman you have there, came up to me and said that the $3,000 dollar difference would be the price if I paid all the interest, which was an outright lie. Nowhere was interest stipulated on the sheet. After about 30 minutes, he couldn’t tell me why he had lied about the situation.As you can probably imagine, aside from the fact that I didn’t buy the car, the fact that this company operates under such false pretenses makes me question the legitimacy of this company.My credit was run, which obviously will have drastic outcomes in my credit score, prior to letting me know that they had changed the numbers. My time has been wasted, and everything about this encounter is the reason people fear smaller dealerships. Honoring the price that we agreed to would have been the right move, instead of blaming the problem on “miscommunication between the employees”.Unfortunately, this was a huge waste of time, and leaving this office with nothing more than a negative impact on my credit is the reason I am leaving this review. This is an example of how invested time and false negotiations led yet another customer astray.

Ja
Review №21

My wife and I located a car online at Northeast and we started working over the phone with Aaron Torres (we live in NYC) to make a decision of it was right car for us. Aaron and rest of team were great, and we were able to settle all our questions and get the deal done in a single day. Beautiful car exactly as they described and painless process.

Ni
Review №22

Great experience with the entire dealership from start to finish and Aaron made me feel right at home. Amazing customer service! I would definately advise anyone looking for a vehicle to stop in to Northeast Car connection and ask for Aaron in sales. If I could give more then five stars I would. Great experience!

Je
Review №23

I had a pleasant experience buying my Honda Odyssey from Northeast Car Connection!!! I worked with Dave Felder and his knowledge of the vehicle and it’s safety features along with his patience and ability to answer all of my questions and concerns made my buying experience stress free and enjoyable! I would recommend anyone who needs a car to check them out! I have already told my family and friends.

ly
Review №24

Adam was absolutely amazing to work with! Super knowledgeable on top of that extremely patient with my phone calls and millions of text messages. He helped me find the exact car I was looking for and the process was super smooth and easy! Adam thank you a ton again!!!!

Ca
Review №25

Pat and Aaron i want to extend my gratitude and appreciation for your assistance in the purchase of my new vehicle. You guys were thoughtful and certainly made the process seamingless. I appreciate both of your patience and guidance during the process. You have made me a Lexus fan for life.May GOD bless you all.

Ra
Review №26

I had an amazing experience doing business here! What stuck out the most was the impeccable customer service I received from Nicholas Kirby. He was professional, passionate and very knowledgeable. He was able to answer any question I had and definitely steered me in the right direction *pun intended*If you need guidance with your next car, this is the place for you!

Je
Review №27

I didnt end up buying the Vehicle I looked at 4 different times but felt I should still leave a very positive review for Lynette my Salesperson and Kevin the Finance manager,Lynette is very accommodating and trust worthy she gives you time and space to think things out before such a major purchase,Kevin is also very honest and fair he came up to what Toyota was going to give me for trading in my Tundra but only for a new Tundra and obviously this is a used car lot not a Dealership that has extra wiggle room with Trade-Ins and the Sticker Price,Sorry Guys(I decided to just stick with my 2014 Tundra)but Thank You for a positive experience.

La
Review №28

The joy in doing business with a man that says “I am here to help you get into your dream car”Mr. Aaron Torres turned my car-buying fears into JOY! Mr. Aaron, there are many people out there like me dreading to walk into car dealerships, but you will always be there for all of us. Thank you so much, Laura.

Lo
Review №29

The establishment was nice and clean. The staff was also nice. They really do try to work with you as far as giving you something within your budget. Just I never saw a car where you can pay less than what they was advertising. So its like most car places, tell say something good to get you in the doors. Other than that I did not have a problem with them..

Da
Review №30

Aaron Torres is the sales rep that worked with me. He was amazing, super helpful, and motivated. I came in with a lease and he was able to make a deal with Audi and buy out my lease so I can buy a more affordable Audi. Everything worked out with ease and I couldn’t be happier. Go see Aaron for excellent service!

Ar
Review №31

Coming into NECC was so easy and convenient! They made the car buying experience so easy and fast!!! Adam G was so nice. Thank you! So happy to have my new car. Will come back again soon.

na
Review №32

Came into the dealership today and was treated like FAMILY !!!! The staff here is amazing !!!!! GARY is really the car guru, he is THE best at what he does!!! And sales rep. NICK, let me just say that this man is AMAZINGLY intelligent and knowledgeable about every vehicle there is. His patience, guidance, and strategic planning are a strong suite that’s needed when purchasing a reliable vehicle!!! These men won’t b.s you about ANYTHING and always wants the BEST for every customer!!!! I will definitely be a forever customer and referring all my family and friends to this business!!!!!

Kr
Review №33

I just purchased a car form northeast car connection and was so pleased I sent my wife to get her SUV there also. The Staff was amazing and so nice! We were in ad our in an hour. Highly recommend getting your car here

Me
Review №34

I worked with Dave to buy my first car and he provided me with excellent service. He made me feel very comfortable and explained to me, all the details of the Honda I decided to buy. He made sure that my vehicle was a perfect fit for me and fit my needs. I would definitely recommend!

Te
Review №35

We were in the market for a new JEEP for our son, and he found one on this lot. We call it the tank beautiful, clean, 30k milage, off of a lease. The staff was extremely friendly and knowledgeable. Thank you to David, and the owner who made the process a breeze. They made me feel at ease by putting my child in this new car, like they were putting a family member or close friend in the car. I have never been in and out of a car dealership so fast in my life, and yes we financed. If they can find me a white Rubicon with red detail, low mileage and as beautiful as my sons we will be back!

El
Review №36

Restored my faith in car dealerships. Worked with Patrick, who was very friendly, knowledgeable, and professional. I explained our specific situation and needs, and he was able to help. At previous dealerships, we have spent hours waiting, only to get the bait and switch with the numbers. So so so happy that did not happen here. They were very upfront and honest with us, and provided a positive experience. Will definitely be back!

Ed
Review №37

Great sales crew! Patrick Daly and Brian Smith worked hard to find me the perfect car at an unbeatable deal. Everyone was friendly, upbeat, and helpful. I couldnt be happier, and plan to have my new car serviced there regular

Ni
Review №38

The team at Northeast Car Connection was great to work with! They spent time getting me a good deal and in my price range! Malik was awesome! He knew about the cars we were looking at, answered all of our questions, and even communicated through text when I was at work and couldn’t answer my phone! It was a great experience all around and I can’t thank them enough!!!! I tell everyone to go there and ask for Malik!!!!!!!

Ro
Review №39

I want to thank EVERYONE at Northeast Car ConnectionsI am extremely happy on the car I chose and the help I got preparing for my car. My sales man was Aaron Torres please ask for him for easy relaxed car buying process. Im so happy I came to Northeast Car Connection I got the car I wanted and everything worked out just as Mr.Torres said it would. Thank you again my guys at NE Car Connections.

Ja
Review №40

My boyfriend and I went in to get a car. It was MY first owned car. When we got there, we met Franceska. She was awesome, amazing, sweet, kindhearted, funny, understanding, down to earth... and the list goes on. She helped us out every step of the way and not a sign of irritation or frown was on her face. Thank you so much girl, you really helped a sister out today. I hope everyone who comes in contact with you feels what you made me feel

Ri
Review №41

I am dumbfounded at the Incredible service Dave Felder provided. He said what he could do and he did. Efficient, courteous, and treated me like he was getting a car for a family member or best friend. I will absolutely recommend everyone I know in search of a quality used car to Northeast Auto. New car dealerships dont compare to the service I received. Again Dave....Thanks!!!!

Tu
Review №42

I drove by their lot for months admiring all of the HUGE Trucks they have had out there. Today Pat helped me purchase my very own Dream Truck They treated me like a Rock Star!!! I highly recommend Northeast Car/Truck Connection!!

Wh
Review №43

We had the pleasure of dealing with Leighton who was very attentive to our wishes. He was honest and straight forward from our very first encounter. Leighton did exactly as he promised and found the truck we were looking for, in our price range and closed the deal in less than 12 hours. All staff that we had contact with was very pleasant and helpful. Will absolutely recommend this salesman and this dealership!

Bi
Review №44

I cant say enough (good stuff) about Nick Kirby. No pressure, no attitude. Even though we didnt purchase from him (we are out of state and found similar make and model closer to home) he was a gentleman and congratulated us on our purchase and was sincere to let us know if we had any questions to contact him. He earned the 5 stars and I would expect hell earn 5 stars from you!PS This is a real review - I use a pseudonym.....

S
Review №45

I loved everything about this dealership! They were honest with me during the whole process. Estelle worked wonders for me...I didn’t think I was going to get approved. I will be back in the future for my next car.

Ch
Review №46

I had the best car sales experience with Nick Kirby . He was patient, knowledgeable and determined to make sure I was satisfied with a newer car! Thank You so very Nick and Team! Check him out if youneed a car!

al
Review №47

Great sales experience with Adam. I appreciate everything he’s done. Always nice to see someone generous when dealing at the dealership. 5 stars all the way!Thank you Adam.

Ra
Review №48

Bought my 2015 Jeep Grand Cherokee from northeast auto connection. Aaron was my salesman. He is up front and willing to help you get into the car you want. It was a painless experience. I highly recommend buying a used car from northeast auto connection and any salesman, but Aaron is great!!!!!

Je
Review №49

Aaron Torres was a great salesman. Explain information about my new vehicle. So thankful for this wonderful person

De
Review №50

Hey Pat ! Your a great salesman, you are patient, kind, and knowledgeable. Thank you for a great deal. You made it easy.

DE
Review №51

After a few months of nothing but problems looking for a car, I finally found one of the best dealerships to do business with. I met with two salesman Adam and Aaron. Both professional and friendly. I had a car I was looking into and they made sure to make my buying experience joyful and stress free.Once the deal was working its way into a buy I dealt with finance manager Brian. He worked and got me approved and managed to lower my monthly by $90.00 from his original proposal.Northeast Car Connection is the place to go. Will not waste your time was in and out in about 2 hours.

Ma
Review №52

Kudos to Adam! This is my second vehicle that was purchased at Northeast Car Connection. I did not go to the dealership with a mindset of upgrading my vehicle, but I spotted the Lexus NX SUV.After test driving and loving the ride, luxury and purchasing price, I asked Adam to see if we could work it out.Well we worked it out! Reasonable value for trade, had an approval in what only seemed like minutes, no fuss, no hassle! Too easy to get a Lexus NX SUV!AM I RECOMMENDING THIS DEALERSHIP! YES!!The entire staff was nice and friendly from Adam, to Pat, to Brian!Need a car? Visit Northeast Car Connection!

Am
Review №53

I dont know how I am waking up to a new Jeep outside my door today, and I wouldnt be if it wasnt for Adam and his team at NCC. My credit score is under 500, I knew what I could afford, and they met me where I needed to be. I had a trade with 130k miles on it in pretty bad condition. Everyone was so nice, and I am a huge skeptic about everything, this was a great experience and I was in and out in under 3 hours. Thank you guys SO MUCH I will absolutely be sending you my friends! if you need a car, check out this place and ask for Adam :)

Ni
Review №54

An Angel in Disguise!! This dealership is truly a blessing. After my ordeal 🤯🤯 ... the guys at NCC MADE it work for me. Are you looking for a car?? Then I would DEFINITELY recommend them..they are GOAT in Car Sales. There was no hassles, no BS just straight commitment to getting me financed . The best in the city . Rode off the lot in a hot 2017 Dodge ..Fire ‼️

ni
Review №55

Aaron Torres was great did everything to make sure I left happy and with a safe car for me and my son for a great price. Did everything very quickly as well. Super friendly would definitely recommend

La
Review №56

I recently had a terrible experience at another dealership, so I was wary walking into any car buying situation. Dot was my salesperson and she was instantly warm and likable. She made things incredibly easy for me as a buyer. When I was setting up insurance for the new vehicle, the insurance company mistakenly left off the last number of the VIN on the paperwork. Dot not only caught this, but called them herself to straighten it out, I didnt even know about it until after the fact! Jake, the general manager, is helpful and knowledgeable. He gave me a fair price for my trade in and was very easy to work with. Shortly after I purchased the car, I had to come back to have something done to it (it was my fault, nothing wrong with the car) which Jake very kindly assisted with. Dot wasnt in that day, but I met Humberto who went out of his way to help me. I was so impressed, he didnt have to help me as much as he did and it meant a lot. I would recommend this place to anyone!

Jo
Review №57

Aaron at Northeast Car Connection is awesome. Great guy, great salesman. I strongly recommend that you see him if you want a fair and honest deal on your new car. This dealership has a great selection of awesome cars.

Jo
Review №58

Great experience with the entire dealership from start to finish and Aaron made me feel right at home. Amazing customer! I would definately advise anyone looking for a vehicle to stop in to Northeqst Car connection and ask for Aaron in sales. If I could give more then five stars I would. Great experience!

Al
Review №59

Ask for Malik Lewis. This was my first time buying a car he was very patient, understanding and walked me through the entire process. Next time I need to get another car Im asking for him .

An
Review №60

Adam is the best sales person that I have ever worked with! Absolutely will be back only because of him. I bought a beautiful car at an excellent car!

be
Review №61

Frankie is so great. Great place, wonderful people & wonderful car buying experience... would recommend to all my friends and family

Ni
Review №62

Went in hoping for a deal I thought would be a stretch. After working with Nick Kirby, I was able to walk out with my dream car at an even better rate than expected! I recommend anyone put off about buying a new car to see this man! hes truly a miracle worker!!

Ba
Review №63

Very friendly & helpful place to buy a car. Aaron Torres was my salesman,what a great guy all around the board! He made everything make sense to me after not buying a new car in years!!! Id recommend him and manager Brian Smith....they get the job done!!! Thanks again fellas.... appreciate you both!

Do
Review №64

Northeast Car Connection got me in the car of my dreams! No hassle. Very friendly and aim to make their customer happy. I was literally BURIED in my previous auto loan!They give you the car you want not force you in the car they want you to have.My sales person Aaron, made me feel comfortable about my purchase and always kept it real! He even followed up with me the day after to see how I was doing.All around nice guy! The best used car buying service I have ever had. I am very happy.

Kr
Review №65

Just bought a beautiful new Journey! Aaron was AMAZING!! If your looking for a new car I highly recommend you come see him!!!!

Er
Review №66

WARNING:I bought a car from this place in February. I paid cash for the car and when the deal was finished, I was told that I was owed a refund for the Lien Fee. The amount was 23.00 and it took over four weeks to get the check. I called and was constantly told that I would get a return call and was often promised the check. I never received a check or a return call. In fact someone in the Finance Department mocked my request. When I called, he continued to say, I will get you the 25.00, you can have the 25.00 If the 25.00 was not important, why not reduce the price of the car by 25.00? This is just another example of the people being kind until the get their money and close the sale. After the sale, this dealership will treat you as if you do not matter. I will NEVER go to this place again! I strongly advise you to get everything you need prior to signing the papers. This place will make you suffer!

Ed
Review №67

I came here for the first time Friday evening, and dealt with Malik Lewis & Nick Frisby. I received amazing service. The staff was very helpful and polite, they made me feel welcomed and comfortable. Brian (finance manager) explained the financing process thoroughly and helped me get the best rate for my credit. They really stand by their word. I left super satisfied with their customer service and with my new car. I would definitely refer to friends and family.

Ni
Review №68

Aaron was great! Took charge, wanted to get me into the car I chose, didnt waste any time, and they worked hard to get me the best deal possible. Very knowledgeable and tried to get me out in a timely manner!

su
Review №69

We flew to Philly from our home in NW Indiana to see a specific car Northwest had advertised. The car was even better than the pictures we were e-mailed and the description given over the phone. It was absolutely the cleanest used car we ever purchased. We did the deal right away and drove the car 600 miles home that same day. Everything was seamless and painless. Jake was a pleasure to deal with and well call him next time we want to replace a car.

ch
Review №70

Went to Northeast Car Connection to browse their cars and Aaron Torres came out to help and was AWESOME!!!!! He got the numbers to work and I walked out with a car. I highly recommend Aaron for what ever you need here.

ye
Review №71

My husband and I came here for the first time and everything was a really good experience. My salesman was Malik Lewis and we received an amazing service, he is really polite and his knowledge about my car was on point. We really recommend Northeast Car Connection and also our man Malik.

an
Review №72

Bought a 2015 Hyundai Sonata December 20th from Aaron Torres, he made sure I walked out with a nice car! He was very helpful, BUT then I brought my cousin up there to get a car and he worked his magic AGAIN with a 2016 Toyota Camry! Thanks again Aaron you’re awesome!

Ba
Review №73

I drove 6 hours to get there and Aaron had things in order when I got there. The process was very smooth and professional. Thanks Aaron for a job well done!

Je
Review №74

Dave Made our experience easy, answered all of our questions, helped us get a good deal with our first time financing a car. When I mentioned being nervous about buying pre-owned because of a bad experience previously the manager came out and assured us he wouldnt sell us an unsafe car. Definitely made me feel like everyone cared about getting us into a safe car for our daughter which was exactly what we needed.My parents bought a car from here as well. Patrick helped them get a good deal on a good car with low credit and were also very happy with their experience.

Sh
Review №75

Pat knows his stuff and had us in and out in a little over 3 hours! Competitive prices, friendly staff, beautiful vehicles. Highly recommend

Di
Review №76

We had a great experience with Northeast Car Connection and our sales advisor, Pat. They were reasonable and friendly. My husband walked away with his dream truck at a fair price. Thanks again Pat and team!

Mo
Review №77

I highly recommend this dealership and thank Mike and Rita for honestly making this the easiest way to sell a car. Mike gave me the best price for the vehicle and made the whole transaction as painless as possible. I am still pinching myself because I cant believe the process was this easy. I know it sounds too good to be true but save yourself the hassle of selling your car privately or trying to sell to other dealerships. Mike is honest, knowledgeable and straightforward. I look forward to doing business with him in the future.

ar
Review №78

I do not recommend this place I went there trying to buy a car my husband and I spoke to Adam I already had pre approved from my bank they offered to lower the interest rate on my previous pre approved he said all I have to do is a soft pull which is a lie there’s not such thing I agree at the moment I didn’t knew gave him my information he run my credit and also apply at five different banks for a loan without my authorization at the end we end not purchasing the car something seems to be fishy but now I have so many hard inquiries on my credit my scores went down to the drain and when I spoke to him he told me I agree with everything I only gave him consent to run my credit they have not respect for customers at least that’s my point of view the sad part is they still have my information who knows what else they can do with it because if in my face they did it I bet they won’t hesitate using it again DO NOT TRUST THIS PEOPLE..

Lu
Review №79

While NCC has beautiful cars I find that they are basically false advertising about their certification process. I recently purchased a 2016 Mercedes Benz E350 4Matic with 35k mi. I was told that it had gone through a 126 point inspection and all corrections had been made. When I test drove it a warning light came on about the headlights. The checked it and said nothing was wrong, that they or I could take it to the dealer to get the warning reset. False, there was is a light out ! Then 2 days of driving the car and A2 Service 566 days overdue appears. Mercedes Benz A Service is oil & fluid change... Obviously no sort of meaningful attempt had been made to service this vehicle. But they make it clear that their are NO returns. The oil hasnt been changed in one and a half years. I will be following up with this dealership after I take it to the dealer for service and inspection to see how true their customer satisfaction claims are. More to come!

Mi
Review №80

Pat took great care of us, he is a man of his word. He was honest and up front during the entire process. I will be back in the future to buy again off of Pat, and I will send him all the referrals I can!

Re
Review №81

Absolutely the best dealership in Philly!! They always have a great selection and Pat is so easy to deal with!! I have sent all of my friends and family to him and he never disappoints!

da
Review №82

Adam was awesome! This place was extremely helpful and super honest. We bought a car within 30 minutes of being there and he was extremely helpful. Really greatful we found this place thanks again Adam at northeast car connection!!

ad
Review №83

Easy buying experience. Aaron Torres was very accommodating and made the purchase enjoyable and affordable. I’ll be back for my next purchase.

Sh
Review №84

I went into this dealership with no appointment or prior contact after seeing a Ford Taurus listed in their online inventory. Aaron was this first to greet me and show me around the lot. Soon enough I was test driving the Taurus and wound up purchasing it on the spot. Aaron made the process very smooth and pain free and worked with me, despite some minor complications on my end. I heartily recommend a visit with Aaron at at Northeast Car Connection if youre ever in need of a quality used car!

Ba
Review №85

Had great experience purchasing a pre-owned vehicle. Aaron and Adam are great Sales Reps who are very courteous and helpful. Thanks, guys.

Si
Review №86

Aaron was very nice and stayed within my budget. He picked many cars, so I had a lot of options to choose from. All in all, it was worth the trip and my time wasn’t wasted.

La
Review №87

Dave Felder and Brain Smith worked very hard to get me a great car. All staff was friendly and helpful!! I highly recommend everyone to come to Northeast Car Connection to get a car.

Mi
Review №88

I had a great experience here. Nick Kirby helped me out and he made everything nice and easy. Very informative and friendly all around.

Ke
Review №89

This system made me press one star. No star is better. Well lets just say I will not recommend or ever go to non dealer again. Here is my 30,000 mile check list since I bought my 2016 Tahoea. New transmission cost over $8000 in expenses. Thank fully the warranty paid for 6k. Of course a warranty that I paid forb. need new radiator and that cost was $900c. intake manifold had to be fixed $1700d. front brakes,rotors and ABS switches. $985e. Chevy recall letter in progress nowThey sold me a lemon! what a huge mistake a made buying this car from the car connection. Every time I turn around its something else. the dealer thinks its not a big deal if the warranty pays for it! the time lost bring the car to and from is crazy. NOT to mention rentals!!!. I am thinking that my review will not be posted because I have NOTHING nice to say! lets see. AND BTW! when i bought the car last year they advertised free TV with purchase. Well they screwed THAT up too. I had to ask several times for that. Turns out they ran out of TVs. they had to give me multiple gift cars for the money. What a joke! I dont even want to drive by the place anymore so now I just cut through there parking lot to avoid the traffic on Woodhaven Road. Lets hope they go out of business soon so like all other small lots. This has been posted for 2 weeks on there reviews. For some reason it doesn’t show up. Only the nice reviews are added. All reviews should’ve viewed.signedI got lemoned

St
Review №90

I visited this place at the end of the day I actually showed up a few minutes late but they were very understanding and accommodating .They put my anxiety to rest they were efficient and showed very good customer service I would refer family and friends to these guys, Pat and Brian. Oh yea, it was good music playing while making a deal.

Ra
Review №91

Aaron was the man the best salesman i been across he got my fiance a very good deal on a great car he made us feel like family.

Ra
Review №92

Sure about that buddy?Dennis Deshields1 review3 months ago-My car buying experience could not have been more positive Raymond Slemmer was a true professional and he made my purchase seem like god meant it for me I would recommend northeast car connection to anybody looking to great a great car and receive excellent customer srvice

Je
Review №93

Adam TorresSales consultant is wonderful very nice efficient courteous got me the car I wanted I highly recommend him and northeast car connection

Di
Review №94

I know several people who bought cars at NECC and Aaron Torres is their go-to salesman. Aaron listens to what you want, then directs you to vehicles that fit your needs. Aaron is professional and personable. In a few months, we will be ready to look for a good used car for my son for college and Im definitely going to Aaron Torres to guide us through the process.

L
Review №95

Adam Gruman was fantastic! He was so helpful in finding me the perfect car! Car buying can be stressful, but he made it the complete opposite. I will definitely recommend and work with him again!

Br
Review №96

Adam and the whole staff were awesome. By far the best car buying experience I’ve ever had.

MI
Review №97

Aaron was very awesome and very respectful and he has great energy I will always buy my cars from him

Pa
Review №98

I called this dealership on the phone because they had a car that I found on the internet that I was interested in. Aaron (salesman) told me he did a complete walk around and the car was showroom quality. After hearing that I decided to drive down there with cash in hand to buy the car. I was greeted by Aaron as soon as I pulled up and then I took a quick look at the car. After that we went for a test drive. The car drove nice so I was definitely interested in making it happen. The price was already negotiated over the phone so we were able to move forward as soon as we came back from the test drive. I actually passed on a car closer to my home that was in perfect shape because I was saving close to a thousand buying this one and because Aaron described the car as being in such good shape. After doing some paperwork with Aaron, thats when I went into finance so Brian could try and get over on me. Watch out for this guy, hell try and get you with the typical throw extra stuff in the deal that wasnt explained and see if you miss it. He tried and add a tire/wheel warranty and 3 year vehicle warranty which both were never explained to me. These tactics give places a bad name. That increased the deal almost $3,000.00. You gotta watch yourself with this guy because I didnt see any other finance guys there so you will most likely be dealing with this nonsense. I had a bad taste in my mouth because of his tactics but I brushed it off and moved forward. Afterwards I went outside with Aaron to put the plate on my new purchase and thats when it got worse. Thats when I took a really good look at the car and unfortunately I noticed things that I didnt notice when I walked around it the first time. Shame on me for missing it but after this walk around I noticed three dings that I missed and a gouge in the back bumper cover that was touched up like an amateur did it and the rims were all scraped up. Thats when i started to have buyers remorse and I wanted to back out. I kind of felt obligated at that point and I also didnt have a ride back home. As I was pulling out of the lot I just kept repeating to myself to go back. I went home anyway. Before I even got home I decided I wasnt keeping the vehicle. I did research and found that I could get stuck with this car. I decided to call the lender. I told them my dilemma and they said that the loan wasnt processed yet and wouldnt be processed unless I was 100% satisfied with the car. I called the dealership and let them know that I had changed my mind and that I felt terrible about it and that I was sorry but I was going to bring the car back. What Brian and Aaron didnt know was that I bought Brain a pair of Ray Ban shades and Aaron a bottle of cologne because he liked the one I was wearing. They were already on the way to the dealership. I did this of course because I felt bad for them because of how things turned out. Brian (the shady finance guy) told me to come back down there the next morning. When I got there, Aaron looked at me like he lost $1000 on the deal. Thats funny because he told me he was only making $100 bucks. I waited about 20 min for Brian (the shady finance guy) to finalize everything. The only reason I was able to bring this car back is because the lender wouldnt process the loan without my approval and the dealership would have to use another lender and need me to sign. After all was said and done, Brian (the shady finance guy) informed me that he couldnt open the little drop safe in his office to get me my $6300.00 cash that I had originally gave him as a deposit. He told me a check would be issued to me the following Monday which was two days away and he would mail it right out to me. Well that was 2 1/2 weeks ago and I still havent received my money. I guess they are holding my money hostage being vindictive. Aaron bragged they were voted the #1 used car dealership in Pa. two years running. With these tactics this cant be true. Who voted? The employees?

Fa
Review №99

I am so happy with Aaron. The best salesman I have ever come across. I drove off in my Altima. Thank you so much Aaron.

Br
Review №100

Excellent experience here buying my first newer used car. Adam explained the process in detail and let me know exactly what to except finance wise after purchasing the car. I am glad I decided to check this place out.

Information
45 Photos
100 Comments
4.4 Rating
  • Address:2001 Byberry Rd, Philadelphia, PA 19116, United States
  • Site:https://necarconnection.com/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=menu
  • Phone:+1 215-515-4766
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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