Priscilla is a scammer and will rob you of your money. She will pretend she knows what she’s doing, she will take a deposit from you, and then conveniently everything will go downhill from there. Do not use her, she needs to be stopped. She stole several thousand dollars from my family.

BEWARE!!!! This woman is a SCAM ARTIST!! Will take your money and then DISAPPEAR. We’ve been trying to track her down for $2500 for months now! Even had to take it to the authorities but she can never be reached! DO NOT DO BUSINESS WITH HER.

I can not sing her praises enough. Priscilla Costa has designed the wedding dress of my dreams. While looking for the dress, no designer gown I was looking at perfectly matched what I had always envisioned in my head. Im so happy that I was able to not only find a person in the Philadelphia area, but also such a talented, genuine and professional designer to work with.The process was wonderful. I had chosen every single detail and was advised by Priscilla on every fabric, lace and anything in between, while giving her the freedom to express her artistry in this creation.

After reading many reviews and recommendations from yelp, Google, Facebook etc., I decided to reach out to Priscilla via her website in February 2021 to make my custom wedding dress for my wedding that is in October 2021. Priscilla responded quickly and set up a zoom meeting. She was able to text me and was very responsive. I had to reschedule, she quickly again responded and changed the zoom time to later on the same day with no problem. Due to Covid and the fact that I am one hour and a half away from Philly, this was very convenient. The meeting lasted about 30 minutes where she took my information down and all the details were than set in place. She informed me that a deposit would be needed for the sketch and sourcing of material, a total of $250. She expressed that I could send it through Venmo, and once the deposit was made she could move onto the next step. We then set another meeting up for a couple weeks later to go over the sketch and materials. Priscilla contacted me a couple days before The second zoom meeting to follow up about The deposit and I immediately sent it to which she responded that she had received it. This is where the mess begins. At the time of our second meeting in the beginning of April, I had no information or a link for it. I reached out to Priscilla at the time of the meeting which she did not answer. I tried to call, again no answer. I texted saying that she can just contact me whenever she got my message. Let’s just say this became a one-way conversation from that point on. There were many messages I sent to try to see what was going on, which were “Read,” as we both have iPhones. She finally got back to me two weeks later saying that she had to leave her studio in Philadelphia and she was working from home, she said that she had a breakdown etc. I get it, life happens. But I also understand what it’s like to have your own business and to least respond to your customer.. I am a very understanding person so I said this exact thing to Priscilla, and I said I was just concerned about the lack of communication. She apologized sincerely and essentially we were able to set up another meeting, however it would not be for another couple weeks that she would be able to have it, “May 7 or after” were her exact words. She set up a meeting and sent an email verification for May 7 at 11 AM. However before this, I again expressed that I was afraid to be losing so much time to make my custom dress for my wedding that is now going to be five months away. I have talked to other dress makers before Priscilla and they had all told me it would take anywhere from 10 to 8 months for a full wedding gown to be made from scratch. So May 7 comes around and again the same thing happened again. I call, I text, I told her that I was ready to have the meeting and to call me as soon as possible or message. No answer. I tried to call one more time almost an hour later with no answer. I texted many times after in the following weeks to tell her that I would like my deposit back, that she never said was nonrefundable, and to stop wasting my time essentially because now I have an even shorter amount of time to find someone else to make my dress. Again my messages were read, with no answers via text or phone. I requested my money a couple times back via Venmo since that’s how I sent it in the first place, they have all been ignored as well. I called my bank and Venmo to see what I could do, they have recommended to call my local law enforcement agency, which I will now be pursuing. Once I started discussing trying to get my money back, my messages were conveniently not “read“ anymore, just “delivered” I did have a budget of $3000 for this dress, and I am not concerned about $250, however I am a big believer in doing what’s right, having morals and the principle of the situation is what I am most concerned with. I also have many messages with time stamps and dates to prove what has been happening since the end of February. Do not hire Priscilla Couture! Scammed and I would leave 0 stars if I could.

From start to finish, working with Priscilla Costa Bridal was a breeze!I was concerned about finding a seamstress who was familiar with wedding gowns and when I came across this business I was thrilled. From the first interaction, lines of communication were open and she was honest and upfront about her services and pricing (which was very reasonable). I had 2 visits - the first was to discuss what I needed altered on my wedding gown and the second was to try on the dress after the alterations were complete.My dress was perfect and they even steamed my veil for me! Transparent pricing, great customer service, and great work are what I received when working with this small business owner. I will be working with them for all my formal gown alterations in the future!

Priscilla is amazing! I highly recommend her for bridal alterations. I brought her an almost impossible request to alter my intricately beaded and lace covered ball gown that was probably around two sizes too small. I needed it for my wedding 5 days later and she managed to completely redo the back and bodice to make it fit absolutely perfectly in 3 days!!! She accommodated me into her schedule at the last minute for all the necessary fittings and was always on time and so kind and professional. I am so grateful that I found her and was expecting to pay a really exorbitant cost due to the nature of my request but what I paid was completely reasonable for how much work (especially hand work!) Priscilla put in for me in such a short amount of time. She is absolutely incredible!!

Priscilla did dress alterations for my June 10, 2018 wedding. She hemmed, added lace, and did the bustle for my gown. When I picked up my completed dress, I left her shop happy.  She was very personable and she even showed me how to bustle my gown and took photos so Id have them on my wedding day as a guide. Unfortunately, when my sister went to bustle my gown right after my ceremony, she said OMG! this loop is about to break. This was the first time I had bustled the dress since I had picked it up. The loop ended up breaking during my reception and I tripped and fell on the dance floor in front of all my guests. I was pretty embarrassed. Considering we paid $600, I dont think this should have happened. I did email her about what happened before I wrote this review, but didnt get a response.

Im so glad to have found Priscilla to alter my wedding gown! She took in the bustle and did a lot of hem work in short time and with minimal fittings required, at a reasonable price.She also designs custom dresses, has great taste, and is a warm and personable person to work with!

I have worked with Priscilla multiple times and each time was a wonderful experience. During my latest visit, I needed to have MAJOR alterations done to a bridesmaid dress and it turned out impeccable. I absolutely hated the dress and was dreading the wedding until she got her hands on it. I highly recommend working with her!

Priscilla is so nice & professional. I really enjoyed my experience with her. I have been recommending her to everyone looking for a wedding dress or who needs their dress altered. She is amazing. Babs is amazing. Thank you so much for making my dress fit perfectly for my special day!

I met Priscella in March to alter my wedding gown. I went with Priscella solely based on her reviews online. She does OUTSTANDING work! When I bought my dress I was a size 14. she transformed my dress down to an 8! I was seriously amazed on how great of a job she had done. I would HIGHLY recommend going here for alterations and if I had known about her sooner, I would have had her design my dress!

I found Priscilla on a simple Google search when attempting to find someone who could revamp a 67 year old wedding gown I could wear on my own wedding day. Priscilla was more than excited with this idea and executed it flawlessly. Not only did she give the gown a much needed contemporary revision, but managed to preserve aspects of the gown that made it glamorous when worn by my grandmother in 1943 and my mother in 1985! Priscilla was extremely accommodating with scheduling changes and requested revisions. Her creativity is astounding and her work is remarkable. She also made revisions to my mothers gown for my wedding and did it flawlessly and precisely as my mom had requested. She is a terrific, amiable professional to work with and I still go back to her when I need tailoring! Such a pleasure to work with her and she receives my highest recommendation :)

Priscilla is absolutely wonderful! Not only is she a caring person, but she is amazingly talented! My daughter found her accidentally when trying to locate a seamstress to make her veil. Priscilla took the lace from my veil and placed it on the veil she made for my daughter - something old. The veil was beautiful - exactly what we wanted! Also, it was custom made and much more reasonably priced than any veil we could have purchased through a bridal salon. Then, we found ourselves in an emergency situation the Thursday before the Saturday wedding. The seamstress, at the bridal salon where we purchased my daughters wedding gown, could not make the gown fit my daughter properly, even after four fittings. The seamstress refused to do any more alterations saying it was not possible due to all the illusion and lace on the sides and back. We called Priscilla from the salon in a panic and she fit us in that day. Priscilla was confident she could fix the gown and we trusted her. Within less than 24 hours, Priscilla altered the wedding gown and it was PERFECT! It fit beautifully! Priscilla is AMAZING! Also, she cared enough to press out the seams on the gown so it laid smoothly, although it had been steamed before our visit to her. If we had known about Priscilla early on, we would have gone to her for alterations from the start, or even considered having her make the wedding gown. We would highly recommend Priscilla to any person that wants a custom made dress/gown or needs alterations.

Priscilla Costa took a sketch I drew on the back of some note paper and turned it into a reality. I was so impressed with her ability to understand the idea I was going for and translate it into a stunning piece of art, which looks pretty much identical to what I drew in the first place.Priscilla is a pleasure to work with. She is friendly and inviting, and worked with me to create my look while staying within my budget. Ill come back after the wedding to post photos of the dress. I would gladly recommend Priscilla Costa Bridal to anyone looking to have a one-of-a-kind masterpiece built for their wedding day!

The day before our daughter’s wedding, her wedding dress wasn’t ready. When we finally got in touch with Priscilla, she was argumentative and unapologetic about the situation. We found out the dress wasn’t actually ready and still needed to get pressed. Their excuse? ‘I forgot to put it on my calendar’. We were offered no compensation for the inconvenience, or apologies.Stay away at all costs.. If we could give negative stars, we would...

Priscilla is amazing and so lovely to work with! I was getting married on the East Coast but lived on the West Coast and she was so accommodating scheduling wise to make sure my dress was ready for the big day! Her work is impeccable and she goes above and beyond to make sure your wedding dress will be perfect. I highly recommend working with her.

There was an error on their end and being out of town, with my wedding a few weeks away, Priscilla fixed my dress herself as well as my reception outfit in time! She even took off the price to fix my reception outfit as they made the mistake. She was extremely accommodating and my dress was fitted beautifully for my special day! Thank you for everything ☺️

Priscilla is the best!! After going to two other seamstresses who didnt want to alter my wedding dress (which I had to buy off the rack and therefore was way too big on me), I met Priscilla who did an amazing transformation to the dress. She is an awesome person to work with and has exceptional hand skills. Thank you, Priscilla!

Ive shopped around over 10 stores looking for my dress and didnt find anything i loved. I had an idea of what i wanted, but couldnt find it anywhere. Finally my mom found this place and met Priscilla and her creations. She can literally make what you want in a reasonable budget. It was a pleasure to work with Priscilla. My dress was definitely a highlight and Im thankful for her amazing work.

Priscilla and her team are not only talented, they are accommodating, prompt and reasonable. My dress was very intricate and they made the alterations a breeze. The appointments were thorough but quick. I would highly recommend them and will do so!

She lied to me about what my alterations would cost. I asked her 3 times how much it would cost and she never gave me a straight answer. I paid $160 for a $70 dress to be altered slightly. She never sent me the invoice for. Or else I would have taken else where. She charged me 110 to alter a dress that cost me $15 at Ross. Had she had made it clear what I would be paying I would have never gotten them done there. I asked her on 3 different occasions what I would be paying me. She best around the question saying, dont worry it wouldnt be anything crazy. The alterations on the bridesmaid dress and the flower girl dress were flawless, the slight alteration that was made on my bridal gown was horrible. I felt like she did this personally to me becoase I did not want to pay 550 for a tulle train that I knew I could buy from Joanne fabrics for $30. Never again! All said and dont I ended up paying $380 for 3 minor adjustments. This is Robbery.

This place is poorly operated by unprofessional staff. Very bad customer service. I gave them 2 very fair chances, but they lost a good customer by canceling my appointment two (2) times, at the last minute. My initial appointment was for my wedding gown alteration and despite being scheduled 4 months in advance, they put someone else in my spot and called a week prior to my appointment, asking me to come in at 12pm instead of 9am. I was unable to make the change, as I already reserved the time months in advance and have a very rigid schedule. I called them back, despite the bad review Id read and initial gut feeling I had after the first cancelation. Once again, my time was wasted, but this time I get a TEXT message canceling my appointment only a mere 7 minutes before the start time of my scheduled appointment. The staff member tells me they cant come in place of the designer who has an emergency, because they are busy setting up their newer store. Its a wonder they even have a new store opening with this type of unprofessionalism and repeated poor customer service!!! I called Medulas in Chestnut Hill (top of the Mall) and she took me RIGHT AWAY NO WAITING, CANCELING, GAME PLAYING, TEXT MESSAGES, OR EXCUSES!!! Plus Medula does EXCELLENT WORK and is knowledgeable, experienced, neat, and reasonably priced!!!! I highly suggest her or someone more experienced and customer oriented for the handling of your gowns, ladies and gents. Save yourself the headache and wasted time. You have been forewarned.

I am so happy with my experience with Pricilla Coasta Bridal. I purchased a dress hastily and had some regrets. Pricilla made all the changes and alterations such as adding a keyhole back and cap sleeves and adding a belt to make this dress what I had envisioned. My dress made me feel amazing on my wedding day! I wish I knew about her before I purchased my dress I would have had one made by her, she has great designs and does such an amazing job. Thank you!