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Monro Auto Service And Tire Centers
3650 Aramingo Ave, Philadelphia, PA 19134, United States
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Monro Auto Service And Tire Centers
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Ca
Review №1

Had my catalytic converter stolen, called so many different places, not only were they the only one able to help me, they got it done quickly too! Everyone was very nice to deal with and they made it go as smoothly as possible. Thank you!

Ja
Review №2

As always went to Monro to have my car service and the Manager Mr Greg is a great manager he try hard to take care of customer Me and my wife was just there and he really believe in being honest because I ask him to see if I needed breaks even though I new I didnt but my wife said she trust him but he was honest I will be back thanks again

Yv
Review №3

I am very happy with the EXCELLENT SERVICE I ALWAYS receive at this location. The manager and staff are extremely professional, kind and helpful. I have referred other people to the Monro location and will continue to come here for all my vehicle service needs.Thank you!

An
Review №4

Very pleased by the fast and efficient service of the mechanic and the respect and kindness of the manager. The district manager not so much he rather bark orders and drag the manager around to do his job than do it himself. These guys are hard workers they all deserve a raise and day off. Will come back again just because of them

In
Review №5

I was there last year at 8am when they say they open. The PuertoRican guy got there an hour later not ready still changing clothes and putting his boots on .My car was an old honda Del sol . Yes it was low to the ground, but instead of the guy telling me that they couldnt service it, he was mad at the car for being too low. I guess he was in charge, because then he got the young guy at the front desk to tell me that they wasnt accepting cash, and that the card machines were down. I knew it wasnt true. I confronted him and told him he was an A-Hole in Spanish. It wasnt the young guys fault. He was just listening to his wannabe manager. I will never go there again .

Mi
Review №6

Good place nice ☺️

To
Review №7

Dont trust this place or its rating on google they messed up my brakes. Mechanics arent that good they know basics. I paid them went in with my brakes in good condition just needed a little work came out with my car needing more repair because the mechanic messed up another part on my car. My car is pretty new as well.

j
Review №8

Went to Monro service center over the weekend with my sister to have her car service and I must say I was really please Mr Greg and team really do go out there way to make sure there customers are happy I will be going back and taking my friends and family thanks for the great job.

Ja
Review №9

Took 2 of my vehicles to Monro. Greg and the team were amazing. They answered all my questions and serviced both of my vehicles in a timely manner. I shared this place with my family. We will be coming to see Greg and the team with every vehicle. I highly recommend coming here for your services!! Greg is an amazing manager. Handles pressure and well educated. Get you a Greg!!!

Co
Review №10

Went back to this store yesterday with my sister and I must say that Mr Greg and his team really do go out of there way to make sure the customer is okay Mr Greg always seems ready to help in every way he can just had to let everyone know this is a great store and Has a great Manager and team I will continue to bring my cars and friends and family thanks again

jo
Review №11

The elderly man was very ignorant think it may b time for him to retire its not the first time but it will b the last will never go back there again

Me
Review №12

If I asked I would give it 0 stars, I had always done the service with them but today I went and after they charged me $ 15 more expensive they did not give me a receipt because they supposedly did not have ink, the offer included rotation and they did not want to charge additional, they did not 5 points check nor did they put the seal of the next oil change ... according to them they did not have it available either ... terrible service ... one less customer

Mo
Review №13

Went to the Aramingo location the other day with a friend and I must say we were very please with the service the Manager Greg and one other worker gave us there was by there self and they were busy and the Manager Greg was doing his best to take care everyone just wanted to give him a good review because he really deserves it because some of the customers really gave him a hard time but he stay professional and did his job wish more More Manager was like him I will return with all my cars and my family cars also

Ro
Review №14

Came in to fix a busted exaust. Very friendly staff and excellent technicians fixed it quickly. Thank you so much.

ne
Review №15

They told me to come in at 10:30pm and it was 1:00pm when i was attended! Not only that but i was charged $140 for a break change and they didnt use no material of theirs i brung my own breaks and it was supposed to cost no more the $100. i will never go back there ever again. the workers are good but the boss is a greedy selfish man and i hope no one ever goes there when he is there.

Cj
Review №16

Me and my cousin Robert went to Monro today. Greg and the team was awesome. They answered all my questions and helped me keep my car on the road for years to come .I highly recommend coming here for your services. The atmosphere is great.

Ra
Review №17

Great sersive

ro
Review №18

The manager at the front desk was very pleasant. Its one of the least expensive for an oil change while theyre running the special. They also checked my truck over for free! The staff has changed over since I was there last but they replaced them with some good guys.

Wi
Review №19

Was visiting with my oldest Daughter $$$$Great customer service great staff reasonably prices, good day for my credit card paying for my daughters car. Luis made it pain free, just want my daughter safely driving two and from on a daily basic. Luis gave tons of information needed and appreciated! Will definitely recommend. Thank you Monroe

Ja
Review №20

Greg and his team are really doing a great job went and had work do on my brother car and they took care of it even in the heat thanks and we will return and family also thanks again Greg and team

Wy
Review №21

At 7:00am, I attempted to schedule an appointment for today at 9:30am. I received an email stating that I would receive an email confirming the appointment. 9:30am passed, so I attempted to call the store directly to cancel my request. Someone answered and put me immediately on hold. So I went ahead and got my inspection completed elsewhere. At 5:13pm, I received an email confirming my 9:30am appointment. Um..no.

Da
Review №22

Came here to get my brakes done. Manager Greg hooked me up for a great price. There was no wait to get the complimentary inspection and i was in and out in about an hour. Be prepared for the District Manager to try to upsell you lol. Greg took care of me though and I’m a happy customer.

Ju
Review №23

Excellent service and reasonable prices. This location has gone through a few managers but the new manager Luis is incredible! Give them another look if you haven’t been using them lately.

Mi
Review №24

Joe was extremely helpful and worked with me on my tire issues. I had several flats. For the first one, he got me up and running so I could get to work and meet a deadline. I came back a couple days later with another flat and he got me up and running quickly. He was also very courteous and respectful of my time. I would highly recommend Joe and Monroe

Ja
Review №25

Excellent service. The staff was great. Especially the store mgr Joe. Great guy. I came to get an oil change 5 months ago and the service was great. I came back today for another oil change and the customer service and vehicle service was exceptional. I’ll be back again. Their prices are unbeatable.

Da
Review №26

Quick and great service. I popped a tire late in the day and got there around 530. I was out the door by six. The manager in particular was very friendly and helpful. Would recommend.

Jo
Review №27

Made appointment for tire repair, because you can do so on the website. Went to appointment- they had no idea what I was talking about, didn’t have my appointment scheduled and best of all, told me they don’t do tire repair. At a tire repair shop. Best experience ever.Edit: just browsed some reviews and maybe this was a blessing in disguise. This place scammy af.

Ne
Review №28

Excellent customer service great staff very friendly and will work with you, reasonable prices. Very Informative. Definitely have a returning customer going forward. Speedy service. Barely wait time arrived at the right time. Will definitely recommend ❤️✅✅✅✅✅✳️✳️✳️✳️✳️

Pa
Review №29

Jamall was amazing! I had a flat tire and he went above and beyond to help me. Thanks Jamall I really appreciate the thoughtfulness.and consideration you showed to me. Thanks again! Your awesome!

Da
Review №30

Went in for service today and the Manager Greg and his team did a great job even after watching a lady be real disrespectful to the Manager Greg he stay professional at all times I will be going back with my 2 cars.. thanks for the service.

To
Review №31

I cant begin to list all of the positive interactions Ive had with the Monroe muffler on Howard over the past 5 years. The staff are beyond courteous and helpful, and the prices are always reasonable. The service has never disappointed. Really cant say enough about this place!

Jo
Review №32

Manger Greg. And worker felix really made me happy today I will return thanks

Fr
Review №33

Very good n fast service from jamaal. his mechanic was already doing a job and told me it would be a little wait before he could get me in for my oil change I agreed and before i walked out the door he told me he will personally do the oil change so i dont have to wait all day and was done n all of 20min.

Oc
Review №34

I had an appointment for an oil change and tires check (since the tire light was on) for my visit this past weekend. Jake was very informative and helpful with my questions and concerns, and even suggested a better oil for my car. He also kept the waiting room entertained during the service. I give 5 stars for the customer service but only 4 stars for the actually vehicle service because as soon as I pulled out of the shop, my tire light came right back on!! Not sure if the mechanic actually check my tires or not but now I feel uneasy for any services other than an oil change here.

fr
Review №35

This place is an absolute joke!! Appointments don’t mean anything, their go to excuse is “we under staff today” (always under staff). It can take half to a full day to get a simple oil change. If you value your time and good customer service take your car somewhere else. Came for an oil change today the technician told me he can’t do anything until another technician is on site, the open at 9:00am, it is now 10:00am. He is just kicking back while the waiting room crowd with people.

Ji
Review №36

Let me start off by saying the manager James was outstanding. He explained everything that needed to be done for me and talked me through things I might have needed to have done in the near future. Very respectful young man. Was hesitant about coming here but left satisfied due to James. Great worker!

As
Review №37

I called ahead to get a follow up appointment for previous work done at another Monro in Harrisburg. The owner of that place had requested a 5 start review before leaving with the vehicle so I’m unsure of the status for different locations.The person on the phone was kind and would’ve had me in that Thursday, but wanted me to come Saturday at 11 so that their better mechanic could take a look.Come Saturday, I realized I’d had the address confused but still made it to the parking lot at 11:02 and called to make sure everything was still going forward. I was told they couldn’t hear me so I called again.At 11:04 the operator explained that if I wasn’t there at exactly 11 they would need to reschedule and to come back in two hours to see what they can do.I initially tried to absorb the situation, but called back to confirm that this was for being 2-4 minutes late.I didn’t understand if I had offended anyone and to go home and come back would be over an hour, so I decided to play it safe and reschedule at another location out of state but closer to my place of work.I walked in to cancel in person in case that had started this and was greeted with a smile.I’m unsure the attitude towards different kinds of people or insured(fixing bad repairs within the chain) but I would just say be careful how you come in and be aware of whatever rules they have before hand so you don’t have to wonder why.

Jo
Review №38

Greg the manager was very helpful and friendly explained everything and The mechanic Jose was very professional and did a wonderful job if you need your car serviced go to monro

Ja
Review №39

I had a 90,000 mile service done to my car and an alignment. I thought I would be there for at least 4 hours. It was done in an hour! James helped me with my Monroe coupon discounts and kept me informed as to what was being checked. Felix was my mechanic and before I left, I personally thanked him. I will definitely come back.

Je
Review №40

I stopped there today really just to ask a question but Jamal the assistant manager.. suggested if I actually want to fix what I was asking about it would be a cheap and quick simple job which was great to hear because 3 other mechanics Ive been to told me way different.. took jamals word and I was out of there in 20 mins and saved 150 dollars i was gonna give to another mechanic i has asked to fix this problem.. jamals the man and my new guy for car problems

Jo
Review №41

The manager James and his staff was awesome. James was very helpful with explaining things for me about what was going on with my car. They had great and fast service would recommend to anyone to come down here they’re great here love it they sure do know what they doing

Sh
Review №42

Omg I didn’t know what to expect but my eyes I was very impressed with the customer service and the place was so clean and everyone was very pleasant and friendly and I know where I will be taking my car when it needs to be serviced and I am going to tell my friends and family and anyone else who needs service I know you will always come back I know for sure I will always come back

Ma
Review №43

Great service! amazing staff, clean shop (including the bathroom! yep, the bathroom.) Luis is a really funny guy and he takes good care of his custumers.P.S.Target and Shoprite are within walking distance. I do my shopping while I wait. Also many dining options and fast food places.

Al
Review №44

Walked in for an oil change, Luis made the wait well worth it with his great personality. Prices are great. Highly recommend going here!!

De
Review №45

I had an appointment for 9:30am. I was greeted by Lou and he took care of my oil change right away. I had a coupon and had no trouble being able to use it. Great customer service. Will be back again.

Nu
Review №46

Over priced they charged me $400 on a 2000 Honda Civic for just an oil change and tune up come to find out I could’ve gotten the same work done at regular garage in the hood for half the price don’t waste your time and money especially if you have an older car not even a month later my car is giving me problems after he claimed everything was fine.! They claim there giving you a special but it’s far from it all they did was take advantage of a female that knows nothing about cars!

Va
Review №47

Jake really helped me out a lot. He assured me everything would be okay and it is exactly what he said it would be. Great guy. Excellent experience and I give him a thumbs up.!

Na
Review №48

Louis, provided exceptional customer service from the time I entered the store. And, I was able to receive an oil change rather quickly!! I was in and out with 30 minutes!!I would definitely recommend this location!

Ja
Review №49

Came in for a simple oil change and ended up having other problems that I was unaware of. James informed me of everything. Though I didnt want to have everything done at once he let me know that when Im good and ready to have everything fixed that theyd be more than happy to fix my vehicle. Very caring individual. Hard to find people who are actually trying to help these days

ed
Review №50

Great place for an oil change or other services. Customer service is fantastic. Lou specifically had many interesting stories to tell and gave excellent customer service.

Sh
Review №51

This was the best auto service experience I’ve ever had the gentleman at the desk was very helpful I’ll definitely be back!

il
Review №52

Greg gave us excellent service highly recommend Monroe’s fixed our muffler and a oil change

Kr
Review №53

We took our car in for a welding job that took 15 min but got charged 150$. The work was done very well and Felix was great but if the hourly labor is 135$ then the charge for 15 min of work is not proportional. It felt like we were scammed.

Fr
Review №54

Management was very pleasant and very helpful with maintaininess of my vehicle and informing me of services that will keep car on road and out shop

le
Review №55

Great place and very professional mechanics are on point and extremely good at what they do felix and greg are my go to guys whenever i have a issue with my ttuck

An
Review №56

Love this place. I had a flat and I was in and out even though they were packed. The guys are so nice and the prices are great.

Ro
Review №57

Joe was do accommodating. Hes was booked yesterday and scheduled my appt for this morning. Im the 1st one in and 1st out. Great Job with a staff of 2. Thank you for your great service! 😍

Ke
Review №58

Ron and Felix were amazing. Im telling everyone I know to come here. Great experience!

Li
Review №59

Luis at the front desk was an ABSOLUTE PLEASURE! I was in and out, great prices and service. I will definately bring my car back!

Br
Review №60

The staff is always quite friendly. Greg the GM was quite accommodations in rescheduling an appointment I had missed. My service was quick and I was taken promptly

Vi
Review №61

Perfection any to best well Skilled employees clean grating Room great customer service

Pa
Review №62

Jake was so helpful and provided wonderful service for my oil change. He was warm and welcoming. Id recommend that anyone go to this location because hes so helpful. Its the only Monro I go to in Philly !

De
Review №63

Lou is amazing!!!!Usually I leave instead of waiting but not this time. I waited along with others. Lou made the atmosphere in Monroe Muffer wonderful and inviting. I’m from NJ but I get my oil changes at this location when I’m due for a oil change. Thank you Lou !!!!

Jo
Review №64

Greg and Jamal did a great job I will be back. Thanks

St
Review №65

The manager James at Monroe on aramingo ave, was very help and explained everything very well for me to understand about my car. He was very respectful from the time I walked in until the time I left. I would recommend this location to anyone in the Philadelphia area.

Sh
Review №66

My service was great today Greg and team did well I recommend this store

Ma
Review №67

Greg and Jose gave me great service today I recommend this store..

Ti
Review №68

Service was great and fast. my oil change maybe only took 15 minutes. and all of the employees seemed really great

Ni
Review №69

Good guys, very reasonable. The main mechanic, Luis, hooked me up when my brakes were acting up. Dude bought me pizza to compensate for the wait time too. Suggesting this place to everyone. Hit it up ASAP.

Al
Review №70

I was here a couple of months ago to get an oil change, they left the cap off. Long story short, the oil was all over my engine and smelled horrible. So the guy Joseph gave me a free oil change for my next time here. Well, little did I know Joseph was fired. & come to find out I can’t use my full coupon, because that’s something that just can’t be done. Well the positive is, that the new guy Ron here still hooked me up with a discount & is a very nice person! Monro did right by bringing him here to turn this place around!

Cr
Review №71

Great experience while waiting for my vehicle, kept me informed on how long I’d be and even if anything came up during my wait I was made aware. James made sure my to let me know of the other issues that may be coming in the future and how I may be able to address them when they occur.

Br
Review №72

Always a great experience! We drive here from downtown anytime we need work done that they offer. Jake is awesome!

Ro
Review №73

I was extremely happy with the service I received at arimingo location yesterday, The manager Jake explained to me step by step what he was doing and what I needed . I am 60 years old and he had so much patients with me, he answered all my questions and was so please. I will be going to minor for my car service from now on, I will be telling all my friends about the wonderful service I had with them.

Of
Review №74

Service was great. The manager Greg took great care of me as a customer.

Ja
Review №75

I do understand its a $25 oil change but come on! They didnt even check the air in my tires (light was on on the dash before and after) and now oil drips the drain plug. Ive parked it in my garage for years. Never a spot until i left there. Never.

Br
Review №76

They are very rude. The first time I was there they had me sitting there for 2 hours after they found out they couldnt do the work on my car. This time I brought my car in at 8 am at 10am they got the approval to do the work from the warranty company. It is now 2pm and they said it will be another hour. For something he said it will be a hour for work. I ask what was the hold up he said it was 3 people before me. Mind you they had already left by time he got the approval for my car.

Ka
Review №77

I have been looking for a reliable mechanic or location since moving into the area. The first time I stopped by was just to simply get air in my tire (typical female). The service I received for that was phenomenal, I had to go back. I had a few major and minor issues with my vehicle and Joe explained to me the whole process, including prices and time frame. He was pleasant from the first day, love the fact that everytime I go there he has the same cheerful personality. Besides having good mechanics working on your vehicle you also want good customer service. I recieved that here. Loyal customer! Keep up the great work guys.

An
Review №78

Great and fast service! Luis is always very nice every time I go in.

Ch
Review №79

Went in to get an oil change and they were quick and honest. They did a courtesy inspection and weren’t pushy about getting the work done

Ju
Review №80

This place really do good work on cars,

Br
Review №81

Great guys. Know their stuff. The Manager Ron is really a great guy!

Ki
Review №82

Great prices! Awesome service! made my car run like new!!!;-)

Ca
Review №83

Always have a good experience when I stop in here. Oil changes are done quickly (with an appointment) and customer service is always on point thanks to Luis. Would definitely recommend to others in the area.

D
Review №84

Great place really helped me out in a jam needed tires quick and they had them in stock Ron the manager was very quick service and polite, thanks

Cr
Review №85

Horrible experience went for an oil change and they broke the plug from the oil pan and didnt even bothered telling till I saw all the oil on the floor and engine knocking they tried covering it by putting silicone on the plug. Also you can go there or call them for a simple oil change and they say they are full, booked or too busy and they dont even have cars in the service area or parking lot. When you use your drive card they have a discount and the guy did not even want to give me the discount I ask to speak to a manager and the guy was rude and said there no manager that hes the one to deal with.

C
Review №86

Great prices! Good work! Wonderful service.

El
Review №87

The last time I went there they told me they couldn’t do any inspections because the guy wasn’t there. I asked when he’d be back and they said I misunderstood, they don’t have an inspection person because they got in trouble more than once for not meeting the requirements to do inspection, and so the state revoked their license to do inspections for 6 months or something. Also, they work slowly.

Va
Review №88

They didnt sell rims so they bent my rim back into shape for free when I bought a tire from them. That was very nice of them. Date of service: Nov. 29

Ni
Review №89

Came in to get brake lights put in and 1 kept continuously blowing the bulbs I brought in and theirs also. The gentleman were so polite thru the whole ordeal. Thanks for your efforts.

Ch
Review №90

Jake was very helpful and attentive. He also gave me a reason to come back for a tire installation. Great job! Joe set up my appointment yesterday and was respectful and helpfull. THANKS.Chuck Raday

Em
Review №91

Bad shop ever they didnt do good service in my car Im done with them.

Jo
Review №92

Great service and leadership manager James helped me fix my flat before they was even open and helped me get to work on time I appreciate it I definitely will be back there again to get more work done thanks again

Br
Review №93

Fast, friendly greeted me right away got me in and out told me extra things I needed to get done for my car and everything James and His staff was great I love it here would definitely recommend people to come here and get their car worked on these guys know what they doing and their really nice

Ja
Review №94

Very simple & smooth experience being attended by Ron. He was very socialble and very versitile while dealing with multiple customers. He is very well spoken efficient and effective at his craft.

Sa
Review №95

Took my car just to get it checked out. Ron helped me out and gave me a few pointers. Great overall experience, thanks guys keep up the great work.

Au
Review №96

Luis was fantastic and they got my car in and out in under an hour for new brakes! Awesome customer service and affordable prices!!

Kr
Review №97

Very fast service for an oil change today. Jake answered the phone and told me to come right in. The work was completed within a half hour. Highly recommended.

Sa
Review №98

Went there for a oil change they put conventional oil instead of synthetic oil. Also brake service sucks never put new brakes on my car just charged me for it dont ever go here! I started doing my own work on my car so ik what goes into my vehicle

Ra
Review №99

I was there for 3 hours just to get a resonator whelded. In 3 hours they werent able to fix 2 cars and were not taking more costumers.their service is slow and they charge 125 $ hourly these guys are not worth the money please save your time and money and go somewhere else.

Na
Review №100

I called Monro to get an oil change. Jake told me to come right in, which I did. He was kind and kept my family entertained while we waited less than 45 min for our oil change. I recommend coming here for good service.

Information
8 Photos
100 Comments
4.3 Rating
  • Address:3650 Aramingo Ave, Philadelphia, PA 19134, United States
  • Site:https://locations.monro.com/pa/philadelphia/3650-aramingo-avenue.html
  • Phone:+1 215-297-6659
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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