My husband and I went in just to browse through the dryers. Everyone was so helpful. We were met with great customer service. They knew exactly what we needed and gave us very good prices. We bought a dryer and were happy with the whole shopping experience.
Amazing! Just amazing! My dad and I went in and out of stores to look for a stove and most of them didn’t have the one we wanted. We came here and the second we entered a gentleman by the name Ray came over and helped us step by step. He answered every question we had and he was super friendly. We felt so welcomed by Ray and thanks to him we finished everything in less than 30 minutes. Thank you Ray!!
Josh and Ray are excellent sales reps. The Helped me make a wonderful decision with my Tv purchase. I will highly recommend them to all for best electronic decisions. 👍👍👍👍👍👌
Went into the store unsure of what exactly I needed but the staff was super helpful. Ruben was excellent! He showed me different options and was very patient with me the entire time. It really made the shopping process less stressful and I got a great deal! I will be going back to the store in the future for sure!
Josh was amazing in making a scary purchase fun. He measured, had knowledge and made selection easy. And he made me laugh
Great store. Paul and Josh are amazing. I always shop here.
Paul was a very good salesman everything we needed he was able to provide us with the information. I would recommend PC Ricard to anyone. I will be making more purchases here. Great job Paul.
It was great dealing with Paul. He was personable, honest, and professional. I would recommend him to all my family members and friends. I won’t be going to Best Buy anymore!
Paul is an excellent salesman who listened to my needs and got me exactly what I needed.
Come see Josh. Hes the best salesman in the store. Super nice & helpful
Eric helped me picking out a microwave and thanks for being a great sakes oerson...great deal as well.
I was in the store looking at TVs, and your employee Don was very helpful. Going as far as how easy to wall mount the new TVs is. Mine are all 10 years old or older. So thanks for all your help Don. I will return, and look for you.
I purchased a lap top a few days ago. I wasnt really sure what I wanted but thankfully a nice gentleman named Milton help me choose one. Im very thankful for his help and customer service. Thank you very much
Paul had great service and was very kind. Very grateful!
Paul was amazing when it came to helping me purchase my washer/dryer and refrigerator. He was so sweet and knowledgeable on each product and really made me feel good about my purchase. I highly recommend him!
Don in electronic and Shawn in appliance where an AMAZING help with my purchases. They were patient and helped me with everything. Including give my son the best 21st gift ever, a (ps5 and microphone)besides a car lol. Anyway if your looking for items in these departments at a fair price, stop by this location. You’ll thank me later
Ruben helped me to find a fridge for a very odd and specific space in my apartment. We had an open line of communication and he was always available to help whenever I needed it. I really appreciated his help as the size of the fridge had to be so specific- I don’t know what I would’ve done without him! I would definitely recommend Ruben as a sales rep, his service was a life saver!
Our TV just went out and we were online shopping. We came across this company and clicked to see if they had the TV in stock we were looking for. Ruben started an online chat with me and he was amazing from start to finish. Answered all my questions and even put the entire package together for me which made the experience effortless and pleasant!!Highly recommend this guy if you need help!
Nicolatsanders Thomas is very helpful!!! He is very knowledgeable and answered any and all of our questions!!
Jordan was great assisting me with my needs. Took care of everything question i had. Gave me a great delivery date that i would like. And got me in and out this store with no issues.
Always a great experience with PC Richard. I go there for everything. They have some really great mattresses and are very knowledgeable and helpful!
Ruben was awesome! I contacted the online support for some help deciding which TVs to order for our business and had a wonderful experience. Ruben was attentive, and extremely helpful in guiding me to my decision! He even verified that the software we are intending to use with the TVs was compatible as well. All around fantastic customer service! Thank you, Ruben!
Paul was very helpful. Great customer service. Very knowledgeable of all the products we were interested in and guided us in the best direction. This was our first purchase at P.C. Richards We will be shopping here again as long as we can work with Paul. Thanks again for great service.
We got a fantastic LG refrigerator from them on a short timeline. Great service and very easy to pay via text/link. Special thanks to installers 4006 who took care in delivery and installation. I love this refrigerator. Would definitely use PC Richard & Son in the future for additional appliances!
Josh was very professional and helpful. Great service
Jordan found me my product in less than a minute and even showed me how it works. Easy and quick shopping.
Great store with friendly staff, and an all around great experience. Ruben was extremely helpful and knowledgeable during the process of selecting my refrigerator, so I decided to purchase a television and a few other items from him. Be sure to ask for Ruben and he will take good care of you!
Just bought a new Fridigaire Over the Range Microwave from Ruben on P.C. Richard & Sons Chat on their website, delivery tomorrow. Ruben was a FANTASTIC Customer Service Rep! He is well-informed, knowledgeable, friendly and oh, so helpful. Whatever your appliance needs are, ALWAYS go to P.C. Richard & Son, and if youre shopping online, hit that Chat button, and you just might get to speak to Ruben!
We needed a new microwave and range hood for our kitchen. We worked with Ruben who helped us pick out the appropriate appliances for our space. Both items required a survey, this meant that a technician had to come out and measure. While this took extra time, we really appreciated the attention to detail. This company make sure things are right the first time. Super important. We are really happy with our purchase! Thanks, Ruben! We will be long time customers!!
Joshua, Ray & Greg are amazing. Super nice & helpful. Please come see them for anything you need!
Our TV died over a recent weekend. We went to your store to look for a new one. There were many TVs to choose from. Salesperson Paul helped us find exactly what we were looking for. He was friendly and helpful and knowledgeable about all of the TVs. It was such a pleasure working with Paul on our purchase, delivery and install. We will be shopping for a new fridge soon and we will be back to make that purchase with Pauls helpful guidance.
Great staff. Nice teamwork.
Fantastic experience with Ruben at PC Richard. He price-matched (and included an extended warranty that the previous retailer had not included) and arranged for super-quick delivery. He even gave me his cell number, which was super useful when I needed to change my delivery date. I texted him and had a new delivery date within a minute. Great experience!
Paul at the Cottman Avenue location in Philadelphia provided immaculate customer service and went above and beyond what I expect from any employee. He was friendly, expeditious, and informative in every step of the process from appliance considerations, sale, and delivery.
Paul was amazing very helpful he deserves a raise
Paul Is the man hes the best there
Josh is very nice & helpful. Please come see him.
Ruben was such a great help finding me a GE CAFE GAS RANGE. He did a lot of leg work, calling several people on the waiting list and to my surprise he sent me a text and said “we need to set up delivery,”. I was floored, because this item is on back order for several months and will be available sometime in August or September 2021. He is an amazing employee, very courteous and extremely helpful. Thank you Ruben. I will do business with you again and again. Because of him I can proudly say my experience with PC Richards was extremely wonderful. Jill
Ruben and Sean were great, they beekeeping us pick out a new fridge, and went over everything we may need! Thank you guys!
Needed 5 new televisions for a second home. Ruben guided us through all the options and was extremely knowledgeable. Set us up with all the tv’s mounts and sound bars. He made the whole process super easy. Highly recommend him
Nicolatsanders Thomas was very helpful and professional.
Recently stopped by looking for a TV and a nice lad named Don helped lead me to exactly what I was looking for! He made the experience so much easier!
I was in a big dilemma, my refrigerator gave out and I had trouble locating a replacement. I called this location and had the luck of getting helped by Fausto. He was incredibly helpful and put me at ease. He was extremely knowledgeable and helped me quickly pick out a new refrigerator . I called several other locations prior to this and can say that I received by far the best service and care from Fausto. Thank you so much, you really saved the day!
Fausto has been a great help with installing all the software into my new computer . He explained everything very clearly. I truly appreciate his help.
Eric is good And Gabe is gooder...
Paul was kind and professional. Highly recommend!
Muhammad is extremely personable, friendly and helpful. He put in much effort to follow our criteria in finding an appropriate gas dryer that suits our financial and quality needs. I recommend him highly as a salesperson.
Even though I live in Brooklyn, I somehow got on the line with Ruben in Philadelphia for a desperately needed new AC in my apartment. Ruben hooked me up with all of the necessities for a tough window install on the third floor. Unfortunately the unit installed was not compatible with my electrical receptacle so I called Ruben back and a few days later I had the right one installed and running. The installers were quick, professional, and cleaned up after themselves both times..,.it was a very pleasant experience…thank you Ruben!
Dina helped me with everything I came in for and beyond. I will be back and recommend my family and friends. A great staff overall, can’t believe I drove by this place and went to other stores for my electronics, I’d say a hidden gem but it looked like there’s steady traffic so seems like I was the only one who’s never been here.
Great store! Ask for paul
Awsome experience! Got exactly what I wanted. Highly recommend using them
Paul fixed an issue and made my wife happy. Great service.
Mike and Fausto are the best love to come to the store and have them help me always leave with a smile thank you both :)
Fausto and Frank were both great. Fausto was straight to the point, offered items that matched exactly what I needed (including accessories,) and wasnt pushy on anything I didnt want/need. Much better experience then the location in Moorestown NJ, where I couldnt even get someone to help me.
We were so excited and pleased with Nicolatsanders Thomas excellent customer service. Nick knew about the quality of Tv’s and soundbar. He was also polite and knowledgeable. Thanks
Steven did a good job helping me with a sunjoe. Great customer service!!!
Hello, my experience with this place in particular was really good. I have been looking for a place to buy some things for my home. Dina was so nice and patient!! Walked me through any necessary processes and was consistently nice the entire time I was there
Tap and Josh were super nice and helpful and made our experience amazing!
Mr. Muhammad was a great help, we had some issues due to a delivery but that isn’t on him because he helped me soon as I came into the store. He scheduled me for a later date w/ my delivery. 10/10 service, I highly recommend Mr. Muhammad.
I bought appliances from PC Richard &son and paid $175.00 to install a dish washer they did not install it but refused to refund me. I also paid for them to take away old dishwasher and stove that someone took befor they delivered my appliances and still have not received a refund. I have called several times.
Thank you so much Angelica your amazing, awesomeCostumer service, she’s definitely great at explaining everything up front with every information you need to know!!
Great customer service. The team I talked to was extremely helpful. They addressed my needs and speed and professionalism. Thank you!
Good selection of appliances but prices are a little high but they say they price match!
I talked to the manager in the lot he went online on his phone and quoted 1 price range when I go inside he puts me with a sales rep she IMMEDIATELY double the amount. I just left and went to a place a few blocks away and got the amount I wanted 648.00 for a 24k btu wall a/c unit.
Nicolatsanders Thomas great customer service number one in my book.
A Great SalespersonTony CCaring and compensating & he had a lot of product knowledge I felt P C Richard & Son exhibit fair pricing
Paul was great and he helped us a lot with our fridge selection. Very patient and he took the time to explain which was the best option for us. We are very happy with the cosutmer service.
Paul did help us and gave us an incredible discount. He is kind and helpful. We bought a electric range and owen, microwave, and dishwasher from him. Please ask for Paul when you come to P.C. Richard and Son.
Fausto helped me buy a washer and was helpful writing up my delivery and making sure it arrived at my house really good sales man
Josh is awesome. He always helps me when I come in to this store. He’s super nice & knowledgeable. If you want a lot of accurate information & great service come see Josh!
Love, love, love this place. The salespeople are very helpful and knowledgeable. Always great prices and even better sales!
Excellent Place for Electronics & Appliances. Milton is the best! Ask for him.
Eric helped me out buying appliances for my kitchen..thanks for the patience.
We will definitely be back when we need to replace other appliances, and we will certainly refer friends and family going forward. We recently purchased a new refrigerator. Our salesperson was Rob. He was extremely knowledgeable and eager to gain our trust in P.C.Richards. The delivery men were right on time and very courteous. Thank you so much Rob. We appreciate your excellence in sales and customer service. Well be back!!!
Paul was my sister and I Sales Representative a great guy. He attended to my sister and I needs. Friendly very Professional, helpful, and knowledgeable about his job. I appreciate his salesmanship.Please Hire More Pauls 🙏We Love Paul great jobGOD Bless!
Muhammad & Josh are awesome. Friendly, intelligent & very nice. Great salesman. Better people. See them for anything you may need in the future!
Needed new appliances and Ruben was so helpful and patient with us. He helped getting our Fridge, Stove and Hood. Letting us know of rebates and different shades of stainless steel from different manufactures. I will def let people know to look for Ruben when needing help at PC Richards.
We purchased a refrigerator from a different company and the entire things fell through. My husband tried a work around with the company which was a huge mistake due to the red flags surrounding this purchase,But then I remembered PC Richard & Son. We ordered a dishwasher from their NJ store previously and it worked out nicely.was blessed to speak with Fausto when I called a short while ago to see if we could order this refrigerator from them. (We are limited to only a few models that have the features we want and sized to fit the existing space,Fausto found the exact model we wanted and within minutes completed the entire order on the phone - while guaranteeing our fridge would be in their store by next Thursday and ready for us to pay and deliver within days. He was professional, yet warm and reassuring. He covered all bases within a short time and we gladly gave him a deposit.I felt a trust with him even though we only spoke for a few moments. His warmth and professionalism gave us the security to purchase within minutes based solely on my feeling of trust and believing that he would deliver the product we wanted and that his delivery people, not 3rd party but people who are affiliated with PC Richard & Son.I am feeling a sense of calm with our decision to order merely based on Faustos demeanor and clearly wanting to make our purchase another positive one from PC Richard & Son.So, at this time, I recommend Fausto, without hesitation and gladly endorse him.
Thanks Eric for helping me find a recliner for my daughter..
Amazing service from Angelica, she treated me with the best assistance with my purchase, truly a good worker!!
I work for a shelter service and we have been getting our appliances from PC Richards thanks to the help of Ruben Spilberg. The company is wonderful and the staff are also great people. I call Ruben directly now for questions and orders.
I went into the store not really knowing what I was looking for. I’m very overwhelmed by technology. Ruben S helped me sort out my thoughts and find exactly what I was looking for. He was patient, kind and informative. I can’t say enough about him or the store. Thanks again, Ruben!
Helpful staff, very knowledgeable. Purchased an AC and salesperson was able to answer many of my questions and address concerns. Very happy with purchase so far.
Called PC Richard &Sons today because my 25000 btu AC broke and I could not find one anywhere. Dina answered the phone and was so helpful! They had two left in stock, she told me to ask for her when I got to the store. She helped me right away with the purchase and she had some extra discounts and goodies to throw in as well. I had never shopped here before but I will definitely be coming back. Thanks again Dina!
I have made several purchases from this store (fridge, big flat screen TV). The service is second to none. The staff knew Id have trouble getting the fridge through the narrow opening in my kitchen doorway and made sure the delivery people were ready to be extra patient. With some extra effort on their part they got the job done! Terrific service and delivery experience.When our old TV started to die I knew exactly where to go for a great new updated model. We caught a great sale price and again I was able to make a smooth purchase.When it comes time for my next appliance purchase I know just where Im going! PC Richard is a great company that takes great care of their customers. The Cottman Ave store has a dedicated staff that provides top notch service every time!Highly recommend!
I love this place. It is my favorite store. Josh & Mike are awesome. They were super helpful & nice. I appreciated everything they have done for us now & in the past. Come see them for anything you may need.
Paul was our very knowledgeable and engaging salesman. We left with both knowledge and our appliances we went to purchase.
Paul was awesome and professional. I will be going back to see him again. Thanks Paul!
Mike and the delivery team are professional. knowlegable and did a swift job installing our new TV. Great to know PC Richards team cares about their customers and service. Fantastic pricing. Will defiantly buy all our electronics and mattress in the near future.
Good store, very up to date, best seller to talk to that knows everything is Angelica, she’s so awesome guys
I had an amazing experience with Muhammad. I’ve purchased multiple appliances for my home and he let me know exactly which appliances would fit in my home when I have him the measurements! He was very patient with me as though I am a very picky person he did not mine. He was there to assist me every step of the way . I would definitely recommend asking for him when you go to P.C Richard & Sons for your next appliances.
Mark was wonderful to work with! He helped us place the order for our refrigerator and then when it came, he was very helpful with our questions about set up and how to work all the features. He even texted us on his day off to make sure all was well. We highly recommend P.C.Richards and hope to have another excellent experience with Mark for our next appliance purchase.
My mother and I received great customer service from Mr. Muhammad Mapp. He was very patient and listened to my mother’s concerns about what she was looking for in a new range/ stove oven. Muhammad was very knowledgeable about the products which made my mother’s choice easy. Great job Muhammad. If you happen to be in the area, please stop in and allow Muhammad to assist you.
The people there are very professional and nice I would recommend you go there
Im a contractor in Philly and buy all my appliances through them. Tony has helped me for years. He knows his stuff! Its Important with all the options out there that a salesman really understands the differences between all the various models, and which ones stand the test of time. A personal thank you Tony for the best TV Ive ever owned, three years later, she is as beautiful as anyone out there🙂.
Went in for a washer with specific features. Eric & Tony were very helpful and I left a happy customer.
Paul was very patient and gave us phenomenal customer service.
Paul &Treneice are the greatest they help me right away, I was in and out.....
Efficient, extremely friendly, and professional service, from purchase (from the amazing salesperson Rueben) to delivery. Delivery guys were also fantastic. No scratches on walls or floor, and I had a 3 floor walkup. I will purchase all future appliances from PC Richards given this service. Ask for Rueben. Finally a professional. Someone who knows what their doing. Calls back when I had questions and is patient. Kind. I also called various stores for the washer and dryer and PC Richards was only place that had what I needed due to COVID. Buy here!