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Three Points Automotive
15212 FM1825, Pflugerville, TX 78660, United States
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Three Points Automotive
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Za
Review №1

This place is excellent! Went here to get my brakes changed (which they were far past due) before a big trip and my experience with them was seamless and smooth. Caesar was very friendly and provided great customer service, giving me updates throughout the whole process. The mechanic, I believe his name was Alex, did excellent work on my car. I’m writing this from San Diego and the trip went safe and smooth. I recommend these guys!!Thanks guys!!

Eu
Review №2

The most trustworthy mechanics around! My husband and I have brought multiple cars here over the years and these guys are the best we know of! They never overcharge and never try to sell you something you dont need.

Sh
Review №3

I was very impressed with the friendliness of the people who work there. They were good to every customer that walked in while I was there as well so thats the way they always are. I highly recommend three points Automotive because of their Fair assessment the repairs needed on my car and the professional way out everything was handled. They were recommended to me by family member who brings all of their vehicles there to get repairs done. They met up to my expectations and beyond!

Ma
Review №4

These guys are super helpful and we’re really honest with us. We are heading back to Utah when a new light came on in our Jetta. We weren’t sure if we could drive it and there were no mechanics nearby for miles and everyone else was closed being a Saturday. They were quick to answer and helped us determine the problem and how far we could travel before getting a part replaced! Huge help!

D
Review №5

Honest Mechanics. I went in for brake pads and an oil change because my ears were playing tricks on me and I thought I heard the brakes squeaking. The head guy came back to the lobby to ask why I wanted them changed and explained that they were still in good condition and did not need the extra work. Then they changed my oil in less than thirty minutes, even though there were five other guys in the lobby. So fast, so professional. But mostly I am just impressed with their honesty. Oil change for my car was $60 total, 70% of what the Honda Dealership charges.

Ju
Review №6

I had originally taken my vehicle to henna Chevrolet because a notification to service my cruise control and power steering was coming up every time I started my vehicle. I took my vehicle to henna Chevrolet on a Monday morning and they had yet to look at it Friday evening because of what they say it was a very large workload in front of my vehicle. A friend recommended three points Automotive, and I am so happy that they did. Not only were they able to tell me what was wrong with my vehicle within an hour, they were able to get the parts needed and the vehicle fixed I’ll before the end of the business day. Cesar kept me up-to-date throughout the entire service of the vehicle. I know it’s difficult to find good, honest, mechanic work, but I have honestly never Have had better customer experience or service at any other automotive shop.

Co
Review №7

Three Points Automotive have always been my go to when it comes to car repair. Caesar and the guys there sure know their stuff.They got my Ford Ranger going. 👍

Su
Review №8

Best mechanics & just good honest ppl that own it & work it! Weve been bringing our 3 vehicles here for several years, that range in age & type & they have never disappointed on pricing, turn around & fully explaining everything that was needed to be done & then the things that will need to be done in the future. Everyone we have recommended them too have also remained loyal customers. You & your vehicle will always be taken care of here!

Sa
Review №9

They are always reliable, friendly & professional! They have also worked on other family vehicles & we always recommend their service to ppl.

Gr
Review №10

Excellent, honest, professional service. You cannot go wrong with these guys. They are amazing and we are lifelong customers!

Ka
Review №11

I cannot say enough good things about this shop. Ive gone in ready to pay an arm and a leg and have instead received what I felt was fair and honest advice, work and prices. My Hyundai and I thank you! I have to move to the other side of town and will definitely miss this place.

Ca
Review №12

Unsure if i was cheated or not. The service séems sure, but am not.

St
Review №13

I dont normally review but I need to start, especially with local companies like this who deserve 5 stars. Lets support them folks. They have been such a blessing to me. One example was when I got ripped of at a shop in Austin and they couldnt seem to pinpoint the issue (not sure I believe that). Anyways, I take it to Three Points and they instantly know whats up and give me a good deal to make the repair. My family trusts them and uses their services as well. You wont be disappointed.

Ma
Review №14

I bought some ball joints to get pressed in and they did it with no problem their customer service is A1

La
Review №15

Great shop, very professional and trustworthy.

Da
Review №16

Three Points Automotive has been my familys go to shop for 20 years, and during that time theyve always been honest and practical in their solutions for our vehicles. If you are looking for a place that wont nickel and dime you, this is the place. Ive lost track of the times Ive been told we went ahead and took care of this other thing for free while i was having service done. Sergio, Cesar, and James are always quick to get quotes over the phone, or help with any questions. Thanks yall

Be
Review №17

These guys are fast, knowledgeable, honest, and good at what they do. They are a small business, but they make up for their size with their prices, the quality of their work and customer care. My wife and I go to them first whenever we have anything funny happen with our vehicles. They go above and beyond every time, even offering free advice and counsel!

Ma
Review №18

They looked after my Prius at an affordable price without sacrificing quality work.

Su
Review №19

Great Customer Service every time. Fair and trustworthy!!

Os
Review №20

Great service, they stand behind their work. I did a break service with them, after a few days the break on one wheel was making a weird noise. They tested the car, the issue was because a bad breaking pad, they changed it and problem gone, at no cost. I will be back for future services.

m4
Review №21

They are nice. Got my abs sensor replaced quick. Thanks.

ki
Review №22

Soo thankful to have finally found a good honest shop. sergio always goes above and beyond to fit us in, work with our schedules, answer questions, etc. 10/10 highly recommend!!

Jo
Review №23

Sergio and the guys at three points have done quality work both times Ive used them. They are fair, professional and above all honest.

Za
Review №24

Great service and mechanicsHighly recommended

He
Review №25

Sketchy inconsistent pricing and beer bottles out front.

Et
Review №26

I visited the shop to talk through the error codes and issues I began experiencing with my car couple days ago. As an avid DIY person, after completing a few tests with my OBD2 scanner at home and pulling an all nighter down a rabbit-hole of research, I had a pretty good idea of what the issue(s), causes and fixes were for my car. At that point, I sought and wanted reassurance I was on the right track before starting the work at home this weekend.There are several auto shops nearby with great ratings but, after doing a drive-by of them all before circling back, Three Points appeared as the most engaged with customers and active in-shop of all the options.Upon walking in I was immediately welcomed by Cesar and explained to him the issues I experienced while driving, pictures from my OBD2 tests and hypothesis on the root cause(s). He proceeded to talk me through what, how and why I was likely experiencing these issues. Though he confirmed much of my thought process, Cesar took the time to explain the things I had missed in my own research and/or didnt fully grasp and proceeded to provide me with my best course of action and prioritization.Despite continued confidence in my own ability to troubleshoot and complete the repairs at home, it eased my mind knowing Cesar had already pinpointed my needs without even looking at my car. As my check engine light was longer on nor any error codes were being reported, he provided his guidance on best next steps.Before pulling out of the parking lot, I decided I will not be completing any of the work myself. When the issue resurfaces (which will be in the near future) I will be taking my car straight to Cesar/Three Points and trust they will have no issue confirming and completing the necessary repair(s) in a timely and professional manner. Thanks for your help and appreciate your customer approach.

Ka
Review №27

Ive been going to Three Points for years now and always have a great experience. Today I had my kiddo with me, but they were able to get my in and out under an hour for an oil change. And at a great price! They told me about a small leak near my oil filter, too. Thanks yall!

Ja
Review №28

Bought a used car from here a while ago, ac stopped working after about a year and a half. Did all the repairs myself and still was unable to fix it. Three points took a look at it for me free of charge and then actually showed me the problem (a leak) and were able to fix it AND recharge my system all for about $260 and it was entirely worth it. Real great team and definitely willing to work with you. Going here for any future car troubles for sure 👍

Pa
Review №29

A+ Honest Mechanics

Vi
Review №30

I had my 2001 Toyota Camry towed there late afternoon this Wednesday 7/17/2019 and needed the radiator replaced. They were able to get it done the same day and the price was very reasonable! They were on top of their A-Game!! Looks like they found another satisfied customer!! I will definitely be back if more service is needed. THANK YOU THREE POINTS AUTOMOTIVE!!!Vince

Sh
Review №31

Great place. Affordable

Al
Review №32

Cheaper than dealerships but not that cheap, they dont do cheap work though and they warranty their work and parts they install. They are friendly, knowledgeable with good quality work and quick to fix cars. Highly recommended!

Ke
Review №33

I have used them a number of times and they are the best around. They will inspect your car and advise what needs to be done and they will explain alternatives and do it at a fair price. They have, on more than one occasion, fixed a small problem for no charge. Dont know of any other that will do that.

Ah
Review №34

Fixed my car in a quick & timely manner, and made it run better than ever!!!! These guys are definitely my new go to!! Highly recommend and will tell everyone who needs car help to go to them!

Je
Review №35

These guys are the best! I have never been treated better by any auto repair facility.

NE
Review №36

Best shop in Pflugerville and surrounding areathe best exhaust work in the area!!!! 👍🏻👍🏻👍🏻

na
Review №37

Loved this place. You know how hard it is to find a good mechanic. Well i finally found one. From the moment i walked in the door i was greeted with a smile and at no point did i feel like they were just trying to take as much money as possible. I would highly recommend this place.

Ca
Review №38

They saved me $3,000! Even before the service I was amazed at how nice and honest they were. They gave my husband and I great advise on car shopping and I couldn’t be happier. Even if we move away we will be coming back. Good mechanics are super hard to find and I have recommended them to everyone I come across.

Xi
Review №39

Im from out of town and encountered an issue. These guys are great!!! They made my trip less stressful by being such a great help. The service was fantastic and affordable. The guys are nice, honest, and really made my day.

br
Review №40

Always friendly and professional service. Ive been returning here for quite a while.

GV
Review №41

Friendly, helpful, and fair prices. Wish I found this place sooner! Thanks!

Gi
Review №42

Excellent service!

Ie
Review №43

Everyone was friendly and they really care about you. They were able to service my car for almost half the price of my dealership. They also have a shuttle service which is super convenient. I highly recommend them.

Ni
Review №44

These guys are miracle workers. I initially discovered them as I was looking for a shop to resurface some brake rotors, and they did an outstanding job at a great price. Once I put everything back together, the vibration upon braking was completely gone. I have another car that needed a drivers side CV axle replaced, and the shaft was stuck in the transmission. I had no success with it, a mobile mechanic could not dislodge it for me, and another shop that I had greatly trusted for 10 years tried to sell me a transmission. I brought it to Three Points, and they were able to do the job! They took great care of the vehicle and paid attention to detail, which included replacing the inner seal and topping off the transmission fluid. The price was very reasonable, and their expertise is evident. I definitely recommend Three Points for any mechanical work you may need.

Du
Review №45

Ive saved over $1000 coming here versus other mechanics or the dealership. My anecdotes are below if interested. Finally, a shop that is honest and will really tell you what needs to be done or not done! Super friendly and very quick turn around. Very fair pricing. Its absolutely worth the drive if you arent near by.1) Had one mechanic at some other shop tell me my rack and pinion was out and needed to be replaced and wanted over $500 to fix. Three points said it was just a tube that needed to be replaced and cleaned up, wanted $100. Worked fine ever since. Saved about $400.2) Clutch went out on my car. Dealership wanted around $1900 to replace it with another OEM clutch which I was not impressed with (went out at 45,000 miles). Three points said buy an aftermarket clutch and they would install it. They even verified that I got a good brand. Purchased it and Three Points installed it with the overall cost near $1100. Clutch is much better and after over 15,000 miles has been smooth. Saved about $800.

Ma
Review №46

Great, great, great shop. Great staff and honest. These guys really go out their way to care of their customers.

Mi
Review №47

I was referred to Three Points by someone at Auto Zone and am glad that I took the suggestion. This is probably one of the best shops Ive been to, they are willing to do what it takes to make sure you get a reasonable price and do great work. The customer service is personable and they are willing to answer any questions you have. I even referred family members to this shop and they were just as happy with the outcome. Thanks guys!

St
Review №48

Best ever service and honesty!! They have taken care of my mother-in-law and I with the utmost care. This is my only choice for car repair, note my mother-in-laws Mercedes can drive a big repair bill at the dealer, this place has saved us thousands with better service than any of the MB dealers in Austin.

Ra
Review №49

I had a performance muffler added to my truck. Work was excellent and price was very good. I will use them again.

Th
Review №50

They are very fast and can change a catalytic converter cheaper than a dealership or high end mechanic shop. They are polite and answer any questions you have. We had to go to them to pass inspection. I will definitely return to them.

Ro
Review №51

We discovered this shop by accident and that was four years ago and they have never failed us. Our entire fleet of 10 vehicles are trusted to these guys and they have been courteous, accurate and most importantly honest.Car repairs can be costly and headaches. I am glad we have people like this close by to be there when needed. Our funeral vehicles are vital to our business and the shop has always been able to get our cars back in service as soon as possible.We even trust them with our award winning vintage funeral fleet.

Am
Review №52

Great staff, always friendly. Car was repaired faster than anticipated. I love this place.

Pe
Review №53

Highly recommend- Very honest people who definitely go above and beyond what is required of them.I purchased a used truck from them at a very reasonable price. It should be noted that I bought the truck as is with no warranty. However Ceasar told me to give him a call if I had any issues with the truck. The day after I purchased it the check engine light came on and read a misfire code. I tried to fix it myself by replacing the plugs and coils but it became obvious that there was a bigger problem. I gave Ceasar a call and he was very helpful and has been doing everything he can to get the truck back running smoothly.

Lo
Review №54

Got an exhaust leak fixed for a great price and it was done in a mater of hours!!! Would definitely recommend for an auto repairs needed.

Je
Review №55

James and his crew are absolutely amazing.They always do a good job so quickly.

A
Review №56

Long wait, more than double what was estimated, looked at other “issues” on my car that I did not request them to. Labor high priced for amount of time actually actively working on my car. Staff was polite but probably won’t be back.

Is
Review №57

Best customer service, best mechanics, best period! Theyll help you many ways! Definitely highly recommend you come here for anything!

Br
Review №58

I bought a Mazda 3 from this place, its in great condition. I had a couple of issues with the car, but they fixed all of the issues, no questions asked! I highly recommend this place!

Er
Review №59

I have been bringing my vehicles here for two years now and the service just simply couldn’t be better. This is the type of mechanic shop that you’ve been looking for, with good and honest people that will shoot you straight.I tell every friend and family member to bring their vehicles here, no matter what the issue is. If for some strange reason it can’t be done by them, they will direct to someone else you can trust. The only disappointment I’ve ever had with this place is that I lived in Pflugerville 15 years before bringing them my business. I have since moved to Georgetown and it’s still well worth the extra drive to be able to trust who I’m dealing with. You won’t be disappointed.

Je
Review №60

Absolutely amazed with this place! I had purchased a part for my Minivan a while back and it was hard to find a mechanic that would install it. They told me to call a body shop since it was a part inside my sliding door that needed to be fixed. After calling everyone and having them say they wont install an aftermarket part. They helped me out and gave me a more than fare price to fix the door. The guys at the counter were so helpful and willing to work with me. They will be getting my business from now on!

J
Review №61

This was probably the best experience Ill ever have at a mechanic. As a touring band from out of town, it was scary to have van troubles. We took the van here first thing in the morning, they had us in and out in less than an hour for way less than we thought.What great people, were very impressed.

Ch
Review №62

Replaced the springs and shocks on my truck and the ride quality and height was vastly improved. The work was done fast and great quality as far as I can tell.

La
Review №63

When I first arrived to live in Austin TX, I needed a good mechanic to solve an immediate problem with my car that three other mechanics had been unable to solve. At the recommendation of someone in my neighborhood, I finally took my car to Three Points Automotive and they not only were able to resolve the problem but at a reasonable cost, as well, with very friendly and courteous service manager and other staff. This will now be my go-to Auto Repair shop, something everyone with a car needs to find when they move to a new place!!

Tr
Review №64

Was broken down 1hr from home, these guys pushed my car through knowing I was stranded. Excellent customer service is hard to find, andIts much appreciated.Thanks,Travis.

Jo
Review №65

Best service. Fair and very competent

Er
Review №66

So I have already wrote a great review for Cesar and James at Three Points. I have been taking my vehicles to them exclusively for over 3 years now. Last week I had a potentially fatal mishap with my Dodge. Once again, they handled my situation and repair like no other shop I have ever been to. They really bailed me out of a bad situation. I cannot say enough about this shop or James and Cesar. Always a great experience with Three Points Automotive. Thanks again for everything you do.

Mi
Review №67

Not very pleased with solving my issue! I told them what was wrong and was told they would fix it. I was also told I needed a brake job which there was no indication of noise or immediate action. I declined the brake job and said just correct the initial issue. after 3 hours of waiting was told the issue was fixed I paid and left.....after 2 hours same issue started again. I felt I paid for nothing! I dont mind paying if the issue is repaired. Now he wants me to leave the vehicle there all day to diagnose the problem? well why didnt they do that in the first place!! Not very happy nor do I TRUST THEM NOW!!

Lo
Review №68

Fast friendly service and know what they are talking about. They tell you what they suggest you get, and if you cant afford it they try to work with what you can. But they try to help you get your vehicle running perfectly again.

Pe
Review №69

Awesome place. Great service. Good prices

Ar
Review №70

Great service good prices.

Su
Review №71

Had a tail light out and they fixed it very quickly

Ch
Review №72

Literally the best experience Ive ever had at an auto repair shop. The people were personable, forthright and fast.

Br
Review №73

By far the best car shop Ive ever seen! When we first started coming to them we had some dispute with a body shop and they actually called them to argue our case. Theyve consistently gone above and beyond in not just fixing our vehicles but in consulting us on upcoming issues while being honest about how long those things can be put off. Weve never felt like we were being upsold.When weve been strapped for cash, theyve consistently attacked issues by presenting multiple solutions by showing us what it would take to patch the issue (and how long it would last) and what it would take fully fix it. When possible theyve put in extra time trying to find the best deal on parts they need.If you live in the north Austin/round Rock/Pflugerville area this is the shop to take your car. Period.

Ro
Review №74

They do great work and good customer service

Sh
Review №75

Good customer service friendly/respectful staff!!! service on my vehicle good and quick :) :) likely to recommend this place..

Ni
Review №76

Hands down best auto shop in Austin/Round Rock area. Highly recommended.

Ma
Review №77

My husband and I have been bringing our cars to THREE POINTS AUTO almost 15 years and have always been 100% pleased with its PRICING, INTEGRITY, PROFESSIONALISM, and COURTESY. Since we have old cars (1999 Rav4 & 1999 Miata), we regularly require service and have been impressed every time with them --- despite their being in a business where so many other shops do NOT have their high standards. We applaud James, Cesar, and Cesars dad, for doing business as it should be done. THANKS

Da
Review №78

Great auto Repair service! Fast and Fare, good people!

So
Review №79

I go the 3Pts when I’m in town . They haven’t disappointed me yet and I have Randomly had them fix or service my cars for years!!Thanks Three Points

Sa
Review №80

Great family atmosphere. Very knowledgeable staff. Quick and excellance service. It is hard to find these three qualities in a shop in this day and age. Thank you Cesar, James, and Sergio....

T
Review №81

While travelling thru the area, Our A/C went out in our vehicle. Just had the AC Compressor replaced 3 weeks ago!! But anyway passing thru AC quit working and we are frying in the car even while driving with the windows down.. Anyway we were recommended to this place by another Franchise Store and anyway .. They got our car in quickly and assured me they would check it out before doing any major repairs.. Granted we are travelling so our budget is limited... So anyway he said worse case scenario he would only charge us $350 to replace the compressor but Thank God (Prayers Answered) It was a simple fix and they had me fixed and in Cold Air in 30 minutes and he only charged me $30... So I cannot remember the guys name but he was such a blessing to us in a desperate time of need and so I would recommend them in a time of need or even local people need to check them out!! Thank You...

Ti
Review №82

Great service great price great guys!

El
Review №83

Excellent service and quality workmanship...

An
Review №84

Great customer service and friendly atmosphere! Got me in and out quick.

An
Review №85

Always kind and take care of me in a timely fashion. I always feel like Im in good hands with Three Points!

Ri
Review №86

Great customer service! I had a leak on my infiniti and they told me exactly what it was and answered all my questions.

Mi
Review №87

Amazing service, fair prices and quick turnaround!

Sa
Review №88

They work on all my trucks and do a great job. No complaints.

Kb
Review №89

Quick excellent work and they where able to work with me on cost

Vi
Review №90

This guy is a crook. Told my wife she needed water pump changed for the same water pump he had changed less than 9 months ago. when confronted with the facts, he said the heater hose to the car was bad and would need to be changed. Charged $180.00 to replace hose but did not change any hose. Complete lack of customer service tact. Be ware customers. This guy ripped me off for long . charging for services and parts not performed. watch out. you are warned!!!!

Ba
Review №91

Excellent mechanic l will be telling friends

Br
Review №92

I recently had my 2002 Subaru Outback serviced for several things, leaks everywhere, squeaks all over the place, and it was smoking everytime I turned it on. When I got the car back I cranked it up and I thought it was a new car. It will now throw you back in your seat, just a fantastic job all around. I recommend this shop because they always do a great job!!

je
Review №93

My Toyota Camry got a hit at the bottom (near Pflugerville DMV) and searched for nearby service center and took my car here. Inspected within few mins and the service was very friendly and professional. Awesome guys.

5
Review №94

I have brought my buisness car and trucks to be repaired here, they do a great job, they also have great customer service.We will be back, highly recommend!

Ch
Review №95

These guys are the best and very trustworthy and affordable

Br
Review №96

Nice people the owner is pretty great

Do
Review №97

Great people. Honest and fair. Long time local shop.

AT
Review №98

Fast same day service

J
Review №99

I really like this place!!! The guys there are very nice, professional and friendlly. I have been to lots of shops and allways leave upset. This place is a gem these guys are also honest, qoute great priceses and do the work in a timely manner. I am so happy to be a customer of theres and plan on being one for a very long time.

Ah
Review №100

Really professional and theres no need to spend time searching for another mechanical.

Information
18 Photos
100 Comments
4.7 Rating
  • Address:15212 FM1825, Pflugerville, TX 78660, United States
  • Site:https://autorepairpflugervilletx.com/
  • Phone:+1 512-990-0166
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Towing service
  • Used car dealer
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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