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AutoZone Auto Parts
21315 N, State Hwy 130, Pflugerville, TX 78660, United States
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AutoZone Auto Parts
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Re
Review №1

Ibrahim was so helpful even though they were so busy! These employees really care about your car and truly are there to help. Wonderful business.

Jo
Review №2

Ibrahim and his team were fantastic. They helped with our single moms event. We are providing free oil to single moms and they went above and beyond. Glad that we can work with them as they are so close and friendly. They will put a lot of smiles on faces on wonderful mom.

tr
Review №3

Went way beyond customer care and support with on the spot service to fix my alternator...would not have made it home otherwise. Im sure Randal saw my panic and fear that I would be stranded in middle of country. I appreciate everything they did today. I am a traveling dental assistant and never know where I may land and for how long that day. They are the BEST!!!

Al
Review №4

Very helpful staff! Lee is very patient to help me understand my windshield wipers! I appreciate the help!!

Na
Review №5

I don’t write a lot of reviews but I really wanted to get on here and say what a convenience and a pleasure it is to shop at the Hutto AutoZone at 130 and Gattis School Road. It’s not every day that you find expertise behind the counter at a retail establishment. The guys here always take care of me and always are able to give me a good price and great instruction on whatever auto maintenance or project I have going on. Also, for me, this is the best Auto Zone to shop within a 25 mile radius for all the reasons I mentioned. A solid gold staff! A+

No
Review №6

The manager were very knowledgeable with lots of patient’s understanding the need of customers. The store was very clean and organized. I been in a lot of auto zone this was the best one. This store deserves a plus or a 5 plus at the top.

Da
Review №7

Ibrahim and his team do excellent work with me every time and make sure I have everything I need which is why I continue to go back thank you so much Ibrahim and AutoZone team

Je
Review №8

Went in with a slow cranking battery, got it tested and it was bad. The crew at this location went above and beyond the get the new one installed. The bolt on the positive terminal was bad, the head had somehow rusted off with the corrosion and it looked like an impossible task to get it off until Stephen came out and made quick work of it. Got a new clamp on there and had me back on the road in no time. 10 out of 10 would recommend.

St
Review №9

Naim at the Pflugerville AutoZone is absolutely awesome!! He is so friendly and professional. He had all the answers to our questions this morning and he was super friendly and knowledgeable. Thanks Naim!!

Ro
Review №10

When I arrived the manager and a couple of employees were having a big argument right outside of the entrance. It got very heated, I could still hear them yelling when I was inside. Most of the employees are not super knowledgeable about cars- they just know how to use the computer system. I have found this to be true at most Autozone locations. When I went to check out, I was waited on by one of the employees who had been arguing with the manager. I was looking for a part for a modified older car and he got very frustrated with me when I tried to help him with the search. He told me to just tell him what kind of car I had and the computer would find the part. I knew that wouldnt work so he just said they didnt have it. The manager then came over and I was able to explain what I needed and I had my part in a few minutes.Autozone has good warranties and decent prices, but if you dont have a fairly common late model car or truck, the young and inexperienced employees may not be able to help you. I have seen multiple times that they are not really going to try that hard.

Ma
Review №11

Randall was super helpful, friendly and efficient! Thank you for changing my battery so quickly and getting me back on the road!

Ar
Review №12

Went for a few items and vehicle battery test and the service reps were really nice and helpful.

Do
Review №13

Great prices and service. easy in and out

Al
Review №14

Abriham is an outstanding manager and customer service representative! I have not seen this level of customer service at any auto parts place Ive ever gone to. Youve earned my business for life!

ab
Review №15

I had a check engine light and I stopped by this location. The manager called Ibrahim helped me check it out and he went above and beyond his job to fix it for me. I hope I have this experience in any location I go to. People like that manager would make me want to drive further to have an amazing service like that.Thank you so much

Sa
Review №16

After I first went in and got a battery for my Mercedes, I started noticing trouble with my 2007 Odyssey. I went in again and got the battery for my Odyssey replaced. The store manager and staff were again very helpful and helped my with the installation. I would definitely recommend this store.

Ma
Review №17

Took my battery for a check and the manager, Ibrahim was extremely helpful. He was able to help me troubleshoot the problem and went above and beyond. As a woman, its hard to find someone trustworthy to help with my auto issues. Thank you Ibrahim.

Li
Review №18

Big Shout Out to Curtis. I had my oil changed and the tech said my battery was reading bad and needed to be replace as soon as possible. I knew it hadn’t been to long ago that I had gotten my battery replaced. I called and spoke with Curtis and he confirmed my battery was still under warranty. I stopped by and Curtis was available to assist and even went out to change out my battery. Thank you Curtis for being so patient and professional. It’s the little things that count.

lu
Review №19

Outstanding customer service from Jacob and Dulce. I got there and had a few questions about buying a battery for my car and they took the time answering my questions and concerns. Because they are outstanding customer service i decided to buy the battery there and got the help i needed to install the battery. Sometimes good customers service goes long way and thats what it keeps the business bringing customers back. I hope their Store manager appreciate them like i did..

Sa
Review №20

Great service, thank you Ibrahim.

Pa
Review №21

This has to be one of the cleanest and friendliest Auto Zone I have been in. Great staff.

Ri
Review №22

I only stopped in for some oil for my Jeep, but the guy at the counter was really friendly and got me to the oil quickly. He had a couple recommendations and then I paid and was on my way. The store was very clean and well organized. Definitely recommend checking them out for auto parts.

em
Review №23

I came in because I was having some trouble with my battery and the manager Ibrahim was SO helpful He was extremely nice and went above and beyond to make sure I was completely covered with everything I needed. I Really appreciated his time and helpfulness! Amazing customer service!

An
Review №24

I went to the store in pflugerville at state Hwy 130I was greeted by the store manager and felt specialI always worry because I am a lady and don’t know about carsIbrahim walked out with me to my car got my vehicle information and pinpoint the part I am looking for meHe explain to me how the part work and sold me everything I needed for my front brakes jobI felt the knowledge and professionalism from him and was impressed on how the look of this storeIt looks like they just opened upThank you ibrahim and Autozone for hiring leaders like him and how much respect he has for ladies

Go
Review №25

Who knew car part shopping could be so easy?

St
Review №26

On 1-15-21 I went into the store located at 21315 N. S.H. 130 in Pflugerville, TX to get wiper blades. A young man named Marlon helped me. He was extremely courteous and helpful, even to the point of installing the wiper blades on my truck. Because of Marlon, I’ll be returning this week to get 2 batteries for our motorhome.

Ja
Review №27

Came to get my battery checked and purchase a new battery.The older guy could barely hear my request, so I had to repeat myself a few times; he then proceeds to help another customer that came in after me. He then called for someone like 5 minutes later while I just stood there, then a young guy who came from the back became visible.The young guy grabbed the battery machine but seemed clueless on what he was doing and how to even check the battery power.He said it seemed like a battery issue yet could not assist at all.He didn’t even know where to find the battery!!!! How is this auto zone.

Ch
Review №28

Our windshield wipers stopped working in the middle of a rainy day. My son and I barely made it to AutoZone. Curtis was so helpful. He helped my 15 year old son get tools to tighten the wipers. Then he noticed that whoever put on our wipers last put them on backwards. We bought some new ones and he came out in the pouring rain to help get the new ones on and waiting until my son tightened them enough that they worked properly. Curtis was so kind and friendly the whole time.i was really impressed how he treated my son. Hes a great asset to your business.

ni
Review №29

Very helpful with above and beyond car maintenance service, very thankful customer.

Ri
Review №30

Friendly, fast and great customer service from Jake.

Em
Review №31

I went to this specific store because I heard that they have fantastic service specially from their manager Ibrahim and it was really good experience and very knowledgeable and experienced. I will come back again to shop from this store!

Th
Review №32

I got in the Zone at AutoZone!Fun place to get goodies for your ride!!

An
Review №33

Phenomenal customer service!

Fu
Review №34

Stopped for check engine light Mr. Ibrahim was great help to diagnose the issue help me to resolve the issue with the right parts. thank you Ibrahim you setting high standards

Gr
Review №35

We stopped in to get a battery for my wifes Motorcycle which is a unique trike. We couldnt find the exact match but Kyle Mason was able to help us find a suitable replacement. We were actually in the parking lot about to leave when he came out to stop us when he found the right part. He went above and beyond which will make us loyal customers from now on.

Da
Review №36

Curtis at this location assisted me with the purchase and replacement of a part. He was very polite and professional and took the extra step to make sure I got back on the road safely! Love that they have workers like him at this location.

Fe
Review №37

Called in an order. Was ready to go when we got there. In and out. Just how a part store should be.

R
Review №38

This AutoZone definitely has the and most helpful and knowledgeable staff of any other auto parts store around town. The manager Ibrahim has helped me with a few different jobs and I have just been blown away by the time and care he took to help me get it done right!

Ch
Review №39

This place is great. The gentleman behind the counter was super helpful. I was getting windshield nozzles and it was a pain and they help me tremendously. Ill never go anywhere else.7/23/21Dont known how to add another review. Went in today to get a brake line. The manager with a big beard helped me out. Sorry I didnt get a name. I have been in customer service a while and this guy was excellent. Felt like we were on a team completing a mission. Had everything I needed. His crew was super attentive as well. I came back to exchange stuff and Im sure I annoyed them.But irregardless I was instructed how things work and given kids gloves care.. kudos.. I cant talk enough about this place.6 🌟

Je
Review №40

Kyle was SO helpful today as I needed to buy a new battery and have someone install it for me. He was extremely pleasant and made sure I was covered with everything necessary to keep my new battery functioning as long as possible. Really appreciated his time and helpfulness!

D
Review №41

Best auto store experience Ive had. I was in a bit of a difficult situation and every person I spoke with was very helpful and understanding. I want to express my gratitude to the store manager in particular, Abraham, who didnt hesitate to go above and beyond in trying to help me find solutions to my auto problem. I strongly recommend this store, and I will be coming back to it.

J.
Review №42

This place is great! Kyle and Ibrihim treated is like VIPs. The called all over to find the part that I needed. When it arrived Kyle contacted us to let us know it was ready for pick up. I recommend checking them out. They are amazing!

ar
Review №43

Is a very professional place and amazing service.

Ma
Review №44

Great people great customer service love going to that location. Ibrahim is such a great and good attitude person 👍🏻👍🏻

Ra
Review №45

I usually don’t review the places I go to but the service and help that Ibrahim the store manager offered me was outstanding. I had a problem with my battery and something else and Ibrahim did a great job, I will be coming back to this Auto Zone

Sl
Review №46

So my Fiancee goes into this store to ask them if they can read a code on her car. Check engine light came on. (several employees are present at the time). They ask her to wait while they wait on other customers that were coming in after her.? Really? 15 min later she leaves with no help from anyone. Thank goodness for Advanced Auto Parts and OReilly Auto Parts. I will buy parts from them from now on.

an
Review №47

Meat and potatoes no up sales.

Ri
Review №48

It was my first time to visit this location but Im glad I did. I talked to Ibrahim about my car issue and he was right it was the brakes. He then showed me a couple of different brands and I finally got what I need. At the end, he gave me the receipt and told I can return what I bought in any AutoZone shops. Thank you AutoZone and Ibrahim

Dw
Review №49

Kyle and his team was very polite and willing to help resolve my issue. The store was very clean and employees had a smile on their faces. Keep it up!

Be
Review №50

Amazing people! I ran in to this store today, desperate, because I had just noticed I had a flat tire. I was hoping to grab some fix-a-flat or some type of temporary fix, because I had to pick up my son from school in less than 20 minutes. Mr. Nassir was completely honest and said nothing they had there would be able to fix my tire. He grabbed Carlos and they changed my tire and put my spare on for me in less that 10 minutes. They were so genuinely nice and helpful! Its really great to see a company with people like that! Thank you!!

Na
Review №51

I went the other day needing a diagnostic for my 2003 Toyota Camry. This older gentleman was so helpful,came out with me outside with 100 degrees outside, Checked the car, asked me couple of questions, took out the battery, checked it, asked help from ankther co-worker, The came out to a conclusion that my alternator is bad. Went inside got me a proce check, sold it to me, he also recommended couole of mechanics, i called them the next day, they charged me $250 to change the aternator. Toyota dealeship wanted $800. Finally i went back to the location,and Thanked him. His name is Ibraham Nasser.

Mo
Review №52

I have to say that I absolutely love this AutoZone! Ibraham was so helpful and knowledgeable about anything to do with cars, and the tools I would need to purchase. He was honest, humble, and respected my time. I had no clue what I was doing guys and almost purchased way more than I needed. Thats the kind of customer service I am talking about! He took the time to look up and find out exactly what was required and I ended up saving money thanks to him. I have recommended that store to all of my friends and family. Just ask for Ibraham ( sorry if I am spelling the name wrong)..he is awesome!

Je
Review №53

Great experienced people working there. Kyle Mason did an awesome job helping me. I got my Boss Hoss trike back on the road. Kyle found a battery that would fit and get my trike running. Thanks bunches!

Lu
Review №54

Very happy with the service

Ro
Review №55

I had issues with corrosion on my car battery and both Kyle and Curtis were extremely helpful. I rarely write reviews, but I felt that one was necessary here due to the great service that I received. Thank you both Kyle and Curtis!

Be
Review №56

I need to give a Huge thank you to the ladies that helped me & my daughter out monday night 5/04/20 15 mins before closing time with out hesitation. My daughter had a bad battery & i went to the store asking if they could test the battery & it tested bad they even helped with removing & installing the battery even though it was pasted closing time. These ladies went above & beyond to help us get back on the road. Thank you Dulce & Jezelle sorry if i misspelled your names. Amazing ladies & awesome customer service.

Kr
Review №57

Disorganized but nice staff

Ma
Review №58

This place is sooooo much better than the Other store......*****

Di
Review №59

Recently visited the store with a check engine light on. The staff was very patient and helpful in finding the problem which turned out to be minor. I am very greatful for their help.

Va
Review №60

My brake light was out so I popped into Autozone. Curtis looked up the part and even installed it for me. Superb Service!!!

Pa
Review №61

Clean store, great service, but one of the staff eats pistachios and then touches the register and your supplies, kinda weird!!

Er
Review №62

Great employee staff

Th
Review №63

Fast,Friendly Service!!!! These Guys go the extra mile everytime!!! Ask for Ibrahim,Hes got You covered always!!!

Mi
Review №64

Curtis was very friendly and knowledgeable, 2 thumbs up!

Jo
Review №65

Great service by the manager Randall

Jo
Review №66

I went last Saturday to check on my starting issueI found out the whole staff very helpfulThe store manager took the lead and went out to help me diagnose the problemIt was my batteryHe replace it cleaned the terminals and put some grease for protectionHe finished the job quickly professionally and with a smileI am back on the road and he went back to help other customersThank you AutoZone

Ja
Review №67

We love this place we can here to fix something in our car and they helped us and came out to put the liquid in my car.my car is better then always

Al
Review №68

Staff was helpful and polite. Would definitely recommend this location.

Wi
Review №69

Clean, good service...but, they were out of what i was looking for eventhough the website indicated it was in stock. Might want to call first before making the trip.

Ma
Review №70

They did not Come out to help us with the car

Je
Review №71

Absolutely thrilled with the Service from Kyle M., he helped me by replacing my battery. Friendly.

Sh
Review №72

Girl at the checkout counter literally answers he personal cell phone and tells me to hang on while Im standing at the check out. I left the battery I was going to buy on the counter and walked out. Oreilly will be getting my money instead. Also, there is no book that I could find to look up what battery your car needs at this location. Employees are too busy to assist so know what you need if you decide to buy a battery here.

Ad
Review №73

Had every part I needed.

Ch
Review №74

Couldnt be happier with this new location...everyone is so friendly, i was looking for freon for my cars AC and the manager helped me choose the right one for the right price.

Al
Review №75

Two employees discussing how they dont like working there at the counter while Im paying for my items!! One of them cussed up a storm. Not going back EVER!!

Ki
Review №76

Always great service with positive attitude

A
Review №77

Always polite, helpful, and knowledgeable employees.

ca
Review №78

Very helpful

Ta
Review №79

The employee went above and beyond:)

Ga
Review №80

Prices are always fair and always seem to have what I need in stock!

Mo
Review №81

Great guys

Ch
Review №82

Great helpful staff!!

Al
Review №83

Prompt friendly staff

Information
6 Photos
83 Comments
4.5 Rating
  • Address:21315 N, State Hwy 130, Pflugerville, TX 78660, United States
  • Site:https://autozone.com/locations/tx/pflugerville/21315-n-hwy-130.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6457&y_source=1_MTMyOTUwOTktNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 737-236-7685
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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