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Larry H. Miller Auto Group
Peoria, AZ 85382, United States
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Larry H. Miller Auto Group
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Sh
Review №1

Worst experience ever. Spent hours waiting to sign paperwork to finalize the sale. Just to find out one week later we did not have the car we signed for. Worst part is that the car we signed for was never rained on before just to have this dealership leave it outside to be rained on. This dealership illegally provided us monthly payments just so they could add in their gap and additional fees. Do not buy from here they lie and DO NOT communicate

Ph
Review №2

I purchased a 2020 Dodge ram about a year ago. Went in just recently with a flat tire asked them if they could help me out even if it was just to put the spare on for me they said I would have to wait 3 hours because I didnt have an appointment Ill be looking for another Dodge dealer. You would think after spending $50,000 on a vehicle you would get a little extra service instead of none.

Ge
Review №3

Josh, the service writer was the most accommodating person I have found at a dealership. I had a major emergency with my keys. He took me in, and without an appointment got me taken care of by working me in. He IS the go-to guy at Larry Miller Dodge.

Ap
Review №4

Every time that my husband and I go to this dealership. Everyone is just really nice to us. We have bought a total of 2 trucks in a few years from them and weve never had any problems. The oil changes are super easy and we dont wait forever to have it done. People are always willing to work with us. Plus everyone is really friendly. If you want to get a good deal on anything Dodge. This would be the place to go. ⭐⭐⭐⭐⭐ Thank you from the Adkins

Wh
Review №5

If you buying a car be prepared to pay and extra $4-5000 in made up fees. Listed $30,178 but out the door $39,000. Military personnel to watch out of this place. You will be over charged.

Ca
Review №6

Van Tyle stores are known to be brash, not this one. They found a lost cc i accidentally left in a RAM 2500. Ryan promptly found it and called me back. It was 108 degrees and he still went and looked for it. Stellar CS.

Ja
Review №7

Really nice salesman bought our new dodge truck love it great service

Ki
Review №8

I reached out to this company a few months ago to advise them that I went to three of their dealerships and experienced unfair deceptive treatment at all three and heard nothing back from anyone because I bought my car at a different company. But I still believe buyers should be aware. They are breaking the law with their practices. Hiding fees that cannot be explained inside the taxes and when you ask to have them explain the calculations they cannot do it and get frustrated. Profiling and advising that I cannot afford a vehicle before even discussing finance based on appearance when the vehicle I bought from another company was a better trim level. Buyer beware this company is ethically corrupt and doesnt care to respond when they are given information about practices their locations are taking.

Te
Review №9

Unfortunately, the ratings only go up to 5. I give Larry H Miller Peoria 10 ⭐s(There was no pressure sales at all)Thank you to ALL the sales men that helped me through this process. Jordan Manchego, Kyle McCalla, Addison Garrett & last but not least DShon Warren. You guys changed my life! Thank you again 🙂#Mamatpp #MyHyundai #LarryHMillerHyundaiPeoria~Mamatpp

St
Review №10

Thank you so much to Fred Flores, sales. And jack in service today!!!! I tried to start my car for work this morning and it was dead. Fred gave me the information for a free Jeep roadside assistance. They jumped my car and I was at the dealer in no time. Got there and Jake did an amazing job getting me in, finding the problem and getting it fixed same day. Thanks to Fred to getting me to work as well. Thank you both so much!!!!

Re
Review №11

I have been going to LH Miller Dodge for over 6 years. I have had a great experience and every time. If you going for service ask for John T.

Ge
Review №12

We purchased two vehicles in 2019; one new and one used. we were told that they were associated with Costco Store which was not the truth: We purchased the extended warranty on both autos even though one was new. The used car brakes and battery went the first day we had it.Purchased the yearly oil change and tire rotation only to find out, after two tires wore down that they were not rotating them at every oil service, when we question it we were told that could only check back two weeks on camera and wanted to sell us two new tires.We went there because we heard they were a good Christian company, who supported many charities. I feel that they were not honest with us.I would never purchase another vehicle from Larry Miller dealerships.

Ka
Review №13

They are very friendly here and got my cars recall item fixed quickly. I have bought two of my cars from here.

Be
Review №14

Took my car in for servicing. Got a itemized list of what was done and the charges. Car returned to me clean.

Fr
Review №15

Needed wheel studs for Ram 3500, they had what no other parts store had. A bit pricy for the studs, but when your in need, you get em while you can. Quick service, in and out in 10 min.

Je
Review №16

Love you guys thanks for the great deals on my vehicles

Di
Review №17

Fanatic staff and techs. Very thorough on my vehicle. Grateful. Will be back and highly recommend!

Ke
Review №18

Tires and oil change. With their coupon tires with front end alignment cheaper than discount tires.

Do
Review №19

I cant say enough about the service department at Larry Miller Dodge! Aaron my service writer has taken care of me every visit. This is the only dealer in the Valley that I trust with my vehicles maintenance.

Ci
Review №20

The service was quick. Got my oil changed, tires rotated, car washed and multipoint check done in less than 30 mins. Got a sweet deal too. The waiting area is comfortable to take a small nap and gorge on donuts, bagels and popcorns.

Ja
Review №21

This is THE BEST car dealership EVER. I recommend all my friends to this location. 11/10 great customer service and support!

Sa
Review №22

Service department is wonderful especially Kevin, he is awesome!

gr
Review №23

Visited the service center. Decent enough folks.

Er
Review №24

Arron always takes care of me, and makes sure Im completely satisfied.

Jo
Review №25

Friendly and honest salespeople that actually fight to get you a good deal. Our sales manager got us a better interest rate despite our already agreeing to the higher one saving us just over $140 per month.

Me
Review №26

Love our truck!!!

Mi
Review №27

I had a great experience with Chris DiPiro at Larry H Miller. He worked with me to get a great car that stayed in my budget. He walked me step by step through the process no games no scams. Overall the entire team took very good care of my needs. Not just Chris but his boss and the head of Finance. If you want honest good customer service take it from me Larry H Miller will help make your transportation dreams into reality. Thanks again Chris!!! I love my car.❤ misty

Ra
Review №28

Love this place. SAM and Jenna are the best. I wont buy another car from anyone else.

Ar
Review №29

This is a nice dealership. Our sales person was nice and fun for us. Id definitely recommend this dealership. They are a pleasure to do business with.

An
Review №30

Marisa Balderaz is my go to person in sales. Dirk in service is amazing. Thats at LM Hyundai btw.

Ci
Review №31

This is an amazing place to get a car for a nice deal, Matt was really awesome with helping me get a great deal for my new truck I really appreciate the wonderful service! He’s the best ! Thank you so much !

Ga
Review №32

Our service writer was Josh, Very nice and Professional. Our Car was fixed in a Timely manner and we are very Happy with the service .

Tr
Review №33

The parts department was great they put a new battery in my remote control very nice and courteous thank you

Da
Review №34

Dirk not only keeps my car running smoothly, he saves me money. I needed 3 new tires for which I was quoted $900. He found a less expensive brand in stock. I ended up getting 4 new tires for $100 less than the quote! Their service department is second to none! Thanks Dirk and LMH!

An
Review №35

They didn’t want to give me an oil change because They didn’t have supplies.

Fa
Review №36

This dealership just lost another great customer due to perhaps being an inconvenience to a certain salesman. Talk about poor customer service skills, I was treated like a second rate citizen. The salesman clearly had no interest in helping me as evidenced by his demeanor. I felt very unwelcome and uncomfortable. He was not friendly, was rushing, and kept going back and forth to the back to get info for me instead of inviting me sit to down in a cubicle with him, to go over numbers and details.I have been to other dealerships where I was treated very well, with kind hospitality and appreciated. I am clearly not returning to this particular LHM location.

Do
Review №37

Clean showroom and clean restrooms. We looked at two vehicles on the lot. No one came outside to ask if we needed assistance.

Er
Review №38

We purchased an oil package and it come with rotating the tires. Well they were not done. And after we inspected the tires we have a nail in one.

Am
Review №39

Was a great buying experience from start to finish.

Lo
Review №40

I had to order parts for my 85 Landcruiser.Willie,who work with me in the parts department was GREAT and invaluable in my search.He took his time and didnt make me feel that I was a burden.Will be back again to keep the Crusher on the road.

Me
Review №41

Friendly, helpful staff. Selection could have been better, but what do you expect during a pandemic. I would shop here again. The buying process always takes too long.

Sh
Review №42

If I could give them a zero I would. This is not all I wanted to say but they are facts and not opinions. I sincerely believe I was sold a lemon! I have had this car for 4 months! I have had things fixed on this car like I was the original owner.  I have had a new (refurbished) engine installed due to metal shavings in the oil and the motor mounts needed to replaced on 04/20/2020. Today, I had a new alternator and tensioner belt replaced 06/23/2020. I still have to have the brakes replaced and I am watching for transmission issues! I can not believe that Larry Miller Toyota sold a car without checking it out prior to putting it on the lot for sale! Even worse that your mechanics did not do the job needed for the sales floor to sell a safe car to a family!

St
Review №43

We did not find the vehicle we were looking for, but the staff was great. Yes, they wanted us to walk out with a vehicle, offered many great paymént options, but not what we wanted, they will keep us informed if something we want comes in, and we appreciate that. Kudos to the team!

Jo
Review №44

Ive always had a good service here since I got my 14 Dodge Charger, all my maintenance and oil change is fine here, the warranty work is done here, Pete is the a man to go, hes always ready to help and will work with you all the way. Thanks Guys.

Mi
Review №45

I arrived for my appointment early (which I always do) and they took me right in. The servicing was completed in record time which was sad as I did not get to enjoy a second donut and cup of coffee. My service person, Ashley, was very efficient, very personable and got me on and out of there. Good service, great employees and at a reasonable cost.

Wi
Review №46

Test drove a 2020 Dodge Charger SRT and picked up $7 for doing it.

pa
Review №47

One of the nicest and respectful car dealership I have ever been too. When I purchased my Sante Fe there, and when it was brought in for routine check-up. Always very respectful and friendly.

Or
Review №48

Ricky Gonzales at Larry Miller Honda is a really knowledgeable salesman and made sure i got the best deal possible. Thank you Ricky!!!

Ki
Review №49

I got my vehicle serviced and sterilized here today. Staff was very kind and extremely prompt. I got right in and was out of there in no time. Definitely recommend this place

Du
Review №50

They quote you one price then charge you another. Pay attention to your service bill. Customer agent didnt seemed to care when I raised questions/concerns

Ja
Review №51

Aaron is the best service agent ever !And the rest of the staff are very good

Mi
Review №52

Came from San Diego to buy a used car. Honesty and no nonsense. Best car buying experience weve had. Thank you LHM Hyundai!!

Da
Review №53

Service is always good and the look of the new Veloster is sickening!!!!

Ro
Review №54

Not as high-pressure as some of the dealers Ive been with. I got a brand new car for a really fair price.

Da
Review №55

Thumbs up 👍

An
Review №56

I didnt get the car I was wanting. Im hoping if I go today I will. Hint hint. No payments

sc
Review №57

Kevin and Matt in service and Ronnie in parts have always been a big part of the reason I come back. Thank you.

Ar
Review №58

Have to wait until Monday for issues with my hybrid battery the same issues I was having last year this is not cool at all. I just hope its under warranty since it was you all that had replaced it the previous time.

Kd
Review №59

Angel is the epitome, the model by whom all sales persons should be judged! He is knowledgeable, very respectful, friendly, straight tall no BS, very helpful. I wish my situation was not that bad and they had the car I wanted at my price!

Ma
Review №60

Trust me this is a question you do not want to ask me… I am not a happy camper.

Ar
Review №61

They just make you go there to waste your time saying that they will approve you not matter what is your credit score and just make your credit worse whit all those new hard inquiries

He
Review №62

Great place/Excellent experienceBought a Tuscon here last summer. Was treated with fairness, kindness and respect. Got a reasonable offer for our trade in and a good price on purchase. Service center has been friendly,helpful and performed needed maintenance in a timely manner. We will return to this location when the next vehicle purchase comes around.

Ja
Review №63

On time, excellent service from Melissa making me aware.

Ro
Review №64

AustInv Bowling is a Awesome salesperson.

Zi
Review №65

Came for my oil change. It was quick and painless and they did their job, what more could I ask :)

Ti
Review №66

Decided not to buy a car here when another dealer, with better and more caring staff,gave me a much better price.Thought that would be the end of it but then they put 3 credit inquiries to credit companies. Seems to be to be an act of retributionBEWARE OF THESE FOLKS

Du
Review №67

We have always had very good experiences here. We have bought three vehicles under the Larry Miller group and from purchase to service it has gone well. Professional group of people and very courteous.

Ke
Review №68

Great place to buy trucks or cars. Sales person Joshua salazar he is the best. Sold me a Dodge Ram and a Dodge journey thank u so much.

Ka
Review №69

Scheduling was easy. I got right in. Minimal wait. Allen was a pleasure to deal with. No complaints.

Na
Review №70

Great place.

Gi
Review №71

Quick oil change leaves me no time to nap in the comfy waiting room. Snacks and coffee on hand to enjoy. Friendly staff are very helpful.

ja
Review №72

Good place to go for Toyota auto parts. That you cant get anywhere else.. but you will pay more !

Kr
Review №73

If youre looking for a car I suggest going to Alex Schwimmer at Larry H Miller Toyota. He is the most patient and knowledgeable salesperson I have ever met. He worked with me the entire day and never made me feel like I was infringing on any of his time with other clients. He is not your stereotypical salesperson. You wont be disappointed!

Jo
Review №74

Great place to get a new vehicle!! Or new to you. Salesman showed me exactly what I asked for did not use any of the usual salesman bully tactics, was up front and honest which is rare at dealerships. Total time spent there was just at 4.5 hrs which is pretty quick. Only one minor thing that I wasnt happy with was with the wash service they gave my brand new truck. It was 9pm and they ran it through the automatic wash which left the truck still pretty dirty. However they did rectify happily when I mentioned it they had me bring the truck back the next day which they then had their detailer hand wash and detail the vehicle. Overall the experience was awesome would highly recommend this dealership to anyone looking to upgrade their ride.

Ke
Review №75

My husband and I have bought three cars here. Theyre always a pleasure to work with. Service center is great.

Va
Review №76

The best experience buying a car by far

Gr
Review №77

Very nice experience. No pressure sales. Marika was very knowledgeable!

Ti
Review №78

Typical car sales men. No morals, zero integrity. Told me a truck was ready and waiting for me, pulled my credit and everything. “Ready to go”. Let me drive 2 hours to their dealership to tell me they sold the truck while I was driving to them. Don’t trust them.

La
Review №79

Ive bought 2 cars. Integrity driven.

Sh
Review №80

Finally found the truck we wanted, thanks!

as
Review №81

Fraud people. Dont trust them.

Da
Review №82

Great customer service. All very nice people.

Al
Review №83

I have used maintenance services since purchasing my 2 yr old Rav 4. The service people have always been helpful. Service has always been in a timely manor. Could not have asked for more.

Ri
Review №84

Craig Mathias is excellent to work with. He doesnt pressure you into buying things you dont need. He responds quickly to your needs and gets things done in the same manner. Hes a pleasure to work with.

Tr
Review №85

Any make car is serviceable at Larry Miller Toyota. My $90 out-the-door price for 3 oil change/maintenance visits is by far the best deal on the planet. Larry Miller made a company that really, truly upholds Christian values of fair and honest treatment. The scheduling lady is so nice and polite and professional as well as speedy. My service adviser Mike Moore is a gem. Not on commission to make a bunch of sales on service. I have never felt pressured to get any work done, just honest advice about what it needs and what they charge - I can get it done anywhere I like. They also make it a practice to advise you BEFORE it is an urgent need so you have time to get the money and decide when and where to get the work done. I am so grateful for the trust I can place in LM Toyota Service staff and Mike Moore.

Te
Review №86

The advisor I spoke with, I believe his name is Adam, was incredibly rude and unprofessional. I had a 7am appointment and was told that I would miss my sons 10am doctors appointment because it takes a while to complete just an oil change. I asked how we can reschedule so Ill be helped right away and he basically told me that will never happen. They have 8 7am appointments. I was also told they would possibly have to order parts since my vehicle is a Honda. Im 5 months pregnant. I cannot sit in a waiting room for 3 plus hours when I planned ahead specifically to avoid that. I left furious. Called and spoke with Nick. He was so kind and calm. He fixed the situation. Also informed me there is a parts store across the street. The wait would have been no greater than 2 hours. I will never work with that advisor again.

Da
Review №87

Great service guy. I worked with Eric. Snacks to keep everyone cool

di
Review №88

Had an excellent experience with the service department. John Klapp took care of all the details. He contacted the warranty company and set everything up so my truck would be repaired quickly and correctly. In the meantime he offered a rental truck and offered to cover the cost if my warranty company stopped seeing that the repair would take at least a week very happy with the service and will be returning. Highly reccomend this service team

Ke
Review №89

Sales manager was great. Thad did a great job. The salesman and I didnt connect but Thad saved the deal. Salesman hounding me every other day for me to give him 10s where I would truly give him a 7

Fr
Review №90

I have bought many cars in the past, but today was by far the worse customer service I’ve had. Austin flat out sucks (poor listening skills, arrogant, pushy, and condescending). I am going to buy a Toyota Highlander but not from here, no thanks.

Th
Review №91

If you are seriously interested in purchasing a Dodge today or within the next week or so, get down here immediately and find your dream car.

Na
Review №92

Nice and clean. Good job to who ever cleans it.

Mi
Review №93

Im a Toyota fan and in my experience all Toyota dealership service places are great. So of course Larry Miller has a great service center. Very professional with reasonable prices considering the quality of work performed. Very happy with them.

Ji
Review №94

Great service, nice service reps.

P
Review №95

Tommy in service always has a good word and positive attitude. He always lets us know what NEEDS to be done, and what SHOULD be done. The one year service plan is such a great idea. It keeps you in the know about your car, for cheep. A certified technician looking over your car 3 times a year - how could it go bad?

Do
Review №96

A great place to work! Good environment! Great people!

Jo
Review №97

Awesome car dealership. Thank you Ahmed Tony D.for making my experience amazing. I would highly recommend buying a car new or used from Larry Miller Toyota. Jodi Pavelek

Ja
Review №98

Good Salesman, prompt with assistance. Went onto Trade- in Appraisal, delayed and drawn out! Ended up with low-ball offer, went home in my Paid-off 18 Ram.

Jo
Review №99

When we talked to Josh over it Larry Miller Dodge in Peoria we explained our situation and he went beyond and was able to get us the vehicle add a monthly price that we were agreeable on did a hell of a job thank you from both of us were coming to bat for us

Ph
Review №100

Typical car dealer. Lots of beautiful and desirable cars and hungry salesmen. Dont come here after youve had a bankruptcy or youll end up with a RAV4 for $700/month.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:Peoria, AZ 85382, United States
  • Site:https://lhmauto.com/
Categories
  • Car dealer
  • Dodge dealer
  • Hyundai dealer
  • Jeep dealer
  • Ram dealer
  • Toyota dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8AM–9PM
  • Tuesday:10AM–6PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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