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Discount Mufflers and Brakes
500 E Cervantes St, Pensacola, FL 32501, United States
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Discount Mufflers and Brakes
Comments
Fo
Review №1

Took my car in for a new muffler… They identified the issue made recommendations and we left super happy. They even took me on a drive around the block to make sure I was happy with the overall sound and performance. Highly recommend these guys!

ja
Review №2

Professional, quality, honest work at a fair price.John fit us in to his busy schedule and got us back on the road. Thank you John and Jim.Highly recommend this business for your car repairs.

Wi
Review №3

John has taken car if my 2 Jeep’s s a truck for over 14 years. This man is honest and woks hard. Always finds the problem! Thank you!

Am
Review №4

The man an woman working here which I think our the owners, are extremely kind. Im from south Carolina and was here to visit my daughter whos in the Airforce . My car had issues an he ordered the parts had them in the next morning an my car done by 2pm. Im so grateful.

Sa
Review №5

BEWARE ONE OF THE WORST PLACES TO TAKE YOUR CAR TO BE REPAIRED BESIDES PINE FOREST AUTOMOTIVE!!!! IF I COULD GIVE THIS PLACE A NEGATIVE RATING TRUST ME I WOULDTook my car here to get serpentine belt replaced. Was told there was a leak somewhere and didnt know how long belt would last. After a couple of days battery warning light came on and lost power steering and car wouldnt start. Towed car back to Discount Auto & Brakes and John said he would have to clean because there was fluid everywhere and said he would use dye to find out where leak was. Car was towed to place Tuesday afternoon. THIS PLACE KEPT MY CAR FOR 3 DAYS!!! John told me he would call me to let me know where leak was coming from WHICH HE DIDNT I HAD TO CALL HIM. Told me I needed a high pressure hose and he would order it. Called John on Friday August 27 and told me car would be ready by 2PM. I gave him leeway and told John I would be there by 3:30pm. As soon as got there he proceeded to tell me he didnt get the part. John told me he gerryrigged pump with duct tape and told me it was drivable and he would call me to let me know when pressure hose arrived. ONCE AGAIN JOHN NEVER CALLED ME I HAD TO CALL HIM TODAY. John told me part was in but he didnt know when it would be installed and that if I didnt like it I could go somewhere else because he promised other customers that he would have their cars repaired. JOHN IS VERY RUDE VERY UNPROFESSIONAL AND HAS BEEN A COMPLETE NIGHTMARE TO DEAL WITH. I SHOULD HAVE NEVER GONE TO THIS PLACE FROM THE BEGINNING AND I HAVE NO IDEA HOW HE HAS BEEN IN BUSINESS THIS LONG. JOHN KEPT SAYING TAKE YOUR CAR SOMEWHERE ELSE IF YOU DONT LIKE IT. Dont worry I am now

El
Review №6

Had me in and out within 30 minutes for a rusty exhaust leak fast and reasonable rates

Ch
Review №7

THEY DID AN AWESOME JOB. I HAD DUAL PIPES PUT ON MY TRUCK AND IT SOUNDS GREAT. PIPES ARE TIGHT. GREAT JOB!💯💯

Ja
Review №8

Micheal was awesome the work they dad I couldn’t be happier my car is much quieter and I love it thank you guys for the awesome work and I will definitely be coming back if needed for anything I highly recommend this place

Ro
Review №9

They have been in Business for Over 30 years in Pensacola. Honest, The Best Prices for ALL of your Mechanical needs and Geeat Service!

To
Review №10

Been a customer for years, they have always been the most reliable and affordable place in the area.

La
Review №11

Does good work at a reasonable price. Doesnt do just mufflers and brakes. John the owner is a great guy.

Ap
Review №12

At first I was a little skeptical as is whenever going to a new shop in a new city, usually its balancing the price with quality of work. After calling the shop asking if they had time to look at my little ford ranger I was able to get a new muffler installed in about 45 minutes. The shop manager noticed an issue with the rear driver side brake I had known was causing a small leak. I will post a review once the issue is fixed to ensure they are more than just a muffler shop.

Wh
Review №13

They were rude, dishonest. We had a schedule set the prior day to meet at 8 am and get it in. I got there at 730 and waited till 8 am only to be told that the guy who just walked in is going first. I told the owner we had a schedule and that I had been there since 730 and he looked me straight in the eye and said I dont care, we open at 8.... So took my money elsewhere. Sorry sobs wont take another penny from me.

Da
Review №14

John the owner is one the most straight forward people Ive met, he does good honest work and stands behind it

Ja
Review №15

Pros at their finest. They have been doing this for years. Is recommended by everyone, including me!They even send you a thank you card! Couldn’t beat this. Awesome price, awesome staff, awesome skills.Have a car? Come to them.

Bo
Review №16

My battery in my car died across the street at the gas station and the owner himself went out of his way to come over with a jump box and get my car over to his shop and order me a battery while dealing with everything else in his busy day. He then ordered me a battery and had it sent to his shop and installed it for me with no question. Awesome people and they do great work!

Na
Review №17

Great service and speed

Da
Review №18

Just worthy folks.

SY
Review №19

Took care of my issue and got me in fast. Thank you.

Do
Review №20

Honest, hard working business that does things the right way, the first time. Prices are really reasonable and the respect you get is top notch. I have used this business for service on a number of different vehicles with different mechanical issues, everytime, the problem was fixed within a very short time and was fixed right, the cost was much lower than expected and much lower than other places wanted to charge that I had inquired about. I highly recommend John Denman and his staff at Discount Mufflers and Brakes. You will definitely be satisfied!!! 5 of 5 stars!!!

Mi
Review №21

I recently brought in my 1963 Studebaker Hawk GT. The staff was interested in my vehicle was willing to look and check out what my vehicle needed including checking spark plugs and fixed a leaky hose and didnt charge me a dime. I had to insist that the owner John charged me something because I didnt feel right. I will be taking my vehicle back and I have already recommended a friends to take their. Very honest people and reasonable. And very courteous.

Je
Review №22

Awesome prices and knowledgeable services

Ma
Review №23

We had a 2002 Jeep that needed $600 of work. After he finished the work the vehicle kept having problems and we had to take it back. He looked at it again and dug deeper and found the vehicle was a lost cause. He gave us almost all the money back from the previous $600 work and said he could reuse the parts. This has got to be one of the most honest mechanics i have ever encountered! Most shops would have kept all the money. Great guy and shop owner 5 stars all the way wish I could give more stars!

ma
Review №24

I was buying a car from my sister that needed some repairs. She was told it was one thing, John said he would check it out first before doing any repairs and found out it was something different. Prices were reasonable and better than other places I had called. I had to take it back because I kept hearing a noise but they couldnt hear it. John drove with me so we could try to pinpoint it. Long story short, it was coming from the transmission. He gave me some options and repair estimate but straight out said he wasnt a transmission shop and someone else may do a better job. Great guy.

Da
Review №25

They did a good job on my breaks. Showed me exactly what was needed and gave me a quote on the spot. Finished the job in a timely manner. I was very satisfied.

Ja
Review №26

My family and I have been bringing our vehicles to this business for years. John (the owner) has always been honest, direct, and willing to explain (as well as show you; unlike most shops) in detail all aspects of the repairs needed or recommended.My vehicle has always been repaired in a timely manner and Ive never needed to return for issues arising from the repair. This business has been around with John for over 20 years and its obvious why! This guy is a hard worker who knows how to get the job done right. I recommend this business to anyone looking for a trustworthy repair shop.

Ma
Review №27

Great price. Did not take long. Before repair i received an estimate. Very satisfied

Ma
Review №28

The only place to take your car for brakes and auto repair. My family has been using them for years. A+ rated with the Better Business Bureau. That is almost impossible to find with a auto repair shop. Go see John and tell him the Fifty Dollar Eye Guy sent you!

Co
Review №29

These guys do good work, not too pricey

jo
Review №30

They have 2 locations. Both locations gave me 2 different prices. The owner called the other shop and told the mechanic to change to a higher price. Do not recommend these 2 places.

Pa
Review №31

Quick and reasonably priced. Did not try to sell me anything I did not need. Definitely will use again when needed.

pa
Review №32

What a great guy! Our first visit there for brakes on my truck and John was wonderful to deal with

Ro
Review №33

I called them at noon on a Saturday. I had a major leak in my muffler, and almost all my hangars were broken on the exhaust. They were closing at 2:00 p.m. but got me in; and at a reasonable price.

Ra
Review №34

Called to tell about my problem and shunned me off to muffler masters! There loss of money!

Do
Review №35

Good people great prices

Ta
Review №36

Went in for a diagnosis on the engine code. And want given the full details of what was wrong. Only gave me partial info. Won’t ever go back.

Ru
Review №37

Dont know much about the service but the owner and workers are dedicated and reliable

CD
Review №38

I dropped off my SC430 with John early In the morning. He called me back early afternoon with a complete estimate for the catyltic converter work along with some super recommendations for other needed maintenance. It was extremely reasonable for the amount of work and parts and it was all completed by the next day. The car has never run better than it does now. I am extremely pleased with Discount Mufflers and Brakes. I will be using them in the future for both of my vehicles.

Re
Review №39

These Mfs here are con artist, I was buying a car from THE owners friend... It had a catalyst problem, So his friend(Auto Masters) said he would get it fixed but I had to come to this shop...six mos later I was getting this code from Auto Zone...so I took it by him under warranty he said there wasnt a problem ...9mos later still had the same reading....1yr 7days later Im still having same problems got a reading yesterday CATALYST PROBLEM..... SO IM ASSUMING HE RIGGED ME UP SO I WOULDNT HAVE ANY PROBLEMS TIL I DROVE OFF THE CAR lot ...I WENT BACK UNDER WARRANTY AND HE DIDNT WANT TO FIX MY CAR SAYING EVERYTHING IS GOOD BECAUSE HE DIDNT want to have to go back and fix it again for Free!!!..what he got out the deal... Idk but my car still isnt right gotta take it somewhere MONDAY

Cy
Review №40

They installed my catback exhaust perfectly and gave me a HUGE discount compared to other exhaust shops. If I were you I would take your car here and not master muffler.

Pa
Review №41

Great price and fast service. Will go to again :)

J
Review №42

Down to earth guys and great service. Great to have someone I trust working on my cars.

Ri
Review №43

Best Ever......

Ja
Review №44

Great Guys Very good work... car sounds Great

ta
Review №45

They were good.

ma
Review №46

John Denman is an honest and talented mechanic.

Od
Review №47

Very rude so called owner. I was quoted $40-60 bucks to weld the broken pipe in my car at this location from the initial guy who assisted me. I also had another guy on Navy blvd quote $100. I left my car and was told that it would cost $150. I explained that I was quoted less and the price was not honored. I called Navy Blvd location and apparently the owner went out of his way to call them to tell them not to charge me the original $100. Petty thing to do, plus I called back and the old man here (owner) was so rude and hung up on me when I was upset that he did that. Not professional at all.

Be
Review №48

This place sucks. Half assed work. Lazy POS workers. Welds look like crap.

Vi
Review №49

Honest and professional will recommend to everyone!

Je
Review №50

Honest and helpful!

Da
Review №51

Just got of the phone with this guy. Said Im a one man show and by being on this phone call, im wasting my time. Tried to do business with other local business but I guess not.

Sh
Review №52

Honest, reliable service

Information
8 Photos
52 Comments
4.3 Rating
  • Address:500 E Cervantes St, Pensacola, FL 32501, United States
  • Site:http://discountmufflersandbrakes.net/
  • Phone:+1 850-438-4955
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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